Great service and on time really appreciate thier work. DID THE WORK THAT I NEEDED. User air…read moreflow you won't be disappointed Bill Gladstone

0/5 Stars -- Two Cancellations, Zero Accountability…read more I want to warn others before booking with Air Flows Chicago. What should have been a simple service appointment turned into weeks of frustration and a complete failure of professionalism. We requested a quote online, paid a deposit, and scheduled an appointment for a Sunday afternoon (2-5 pm). We never received a confirmation email, but assumed the booking went through. When we couldn't reach anyone by phone to confirm, we let it go. On Sunday morning at 10 am -- hours before our appointment -- we got a call telling us they don't have technicians working on Sundays. Nobody could explain how we were able to book a Sunday appointment through their own online system, or what we were supposed to do next. I called Monday and spoke with a manager who admitted this was a known issue with their scheduling system -- one they were "working to fix." I was offered a discount and rescheduled for the following Friday, 8 am-12 pm. Okay, frustrating, but I gave them another chance. Thursday evening, less than 24 hours before that appointment, we received a voicemail saying our Friday appointment was also being cancelled because of "another service." No explanation, no apology, no alternative offered. I called back furious. I made clear I wanted someone to show up for the appointment we had. The person I spoke to went to check with a manager -- who couldn't even be bothered to call me directly. When they called back, the answer was simply: reschedule for next week. No compensation. No acknowledgment of the repeated failures. Nothing. The only thing Air Flows Chicago did quickly and without issue was refund my deposit when I demanded it. One additional note: their online booking system never made clear which location -- Air Flows Chicago or Air Flows Chicago Belmont -- was handling our appointment. We still don't know. That lack of transparency is itself a problem, and it's why I'm posting this on both listings. Two cancellations. A known broken booking system they hadn't fixed. A manager who wouldn't get on the phone. And zero effort to make it right. Save yourself the headache and book someone else.

I looked around at several places before deciding on Air Ducts Done Right for total air…read moreduct/ventilation, dryer vent cleaning. When I called, I spoke to Dianna and she was most helpful in explaining the various options, features and benefits. She also was incredibly flexible in working with our short time-frame. We only had a two week window to work with before the birth of our second child. We live in an old, English Tudor build in the 1930s. The ducts were not cleaned in the past. This was not a quick, simple job. The team that came to the house was courteous and very clean. They took care to protect each room and our flooring. This was a very dirty job, but they were able to leave things as clean as possible. They also found an antique coin from the 1930s and brought it to me immediately. I would definitely recommend their service to friends and family. We are very satisfied and will continue to use them for routine maintenance.

We are a Downers Grove Condominium building of 41 units with in-home clothes washers and dryers…read more Many of our units have dryer duct booster fans, a duct cleaning complication. Experience has shown that many local duct cleaners cannot clean the booster fans, which sometimes results in dangerous and noisy lint buildup on the fan blades. This year our Board selected the Air Ducts Done Right company from Darien Il http://www.airductsdoneright.com. The Owner, Vito Moscato, assured the Board that not only would the dryer duct be thoroughly cleaned (without having to move the dryer!), but each booster fan would be visually inspected and cleaned from both ends of the fan assembly. Vito and his crew arrived on schedule and cleaned all the building's scheduled dyer ducts in one day. Yes, this service is more expensive than most, but by the end of the day, the owners were happy with the process and the crew. The Board feels confident that the ducts and booster fans are free and clear of the potential fire hazard that dryer lint causes. Before your next dryer duct cleaning, we recommend you contact Vito at 630-241-4710 and discuss your dryer duct cleaning needs

Team came and did a great job. However, after the air duct cleaning my air conditioning, didn't…read morework. They came back and took a look and found that it was a different issue so then I had to hire them to fix that issue. They did a great job with all of the work itself, it just seems like an awfully strange coincidence that the day they did the duct cleaning is the day the blower in my HVAC stopped working.

Carlos from Mr. Duct was great! He did an excellent job clearing out all the lint from our dryer…read morevent and got the dryer working perfectly again. He was professional, knowledgeable, and also gave us some helpful advice for keeping everything running safely and efficiently. Highly recommend Mr. Duct.

Being a home owner, there are many projects that need to be taken care of yet I can't execute them…read morealone on many of them. After a few weeks of cold and snowy days in late January and February, I felt the furnace and the ducts might need a major TLC. I contacted "Chicagoland Air Duct" via Yelp messaging where one can request a quote. Their office responded to me in a fairly timely manner and detailed the pricing and work that will performed. That alone was a determining factor and I decided to do business with them. Other companies either charged a bit high in my opinion or didn't delineate much of anything at all in their communications. Scheduling was easy. I did it all through Yelp messaging. We were able to do in the same day, but I opted for a Sunday service because my partner and I would both be home. E-mail and text confirmations were sent right after booking with an approximate time frame that the technician(s) will arrive. The lead technician for my project was also assigned with their first and last names. Everything appeared to be very legit and professional! Jerry, the lead technician and Anthony, the assistant, arrived in the beginning of the time frame. Jerry called me and announced his estimated time of arrival. I thought it was very nice because both my partner and I were having our morning naps (lol)! The house has two (2) furnaces. However, I just needed the one that serviced basement and first floor to be cleaned for today's purposes. They were efficient and knew exactly what they were doing. Jerry suggested a furnace cleaning upon inspection for an additional charge ($99). I knew our furnace was quite dirty since no major maintenance was done in the past. My partner and I agreed with the add-on and then Jerry went right into work. By the way, they were also good listeners. We have two (2) indoor cats and I had an unpleasant experience with one of them went outside when someone was performing a home improvement project in the past. We spoke to them about the cats being inside one of the rooms that had a vent. They were ok with touching the basement vents after the first floor ones were completed. They accept cash, checks, and debit/credit cards. Jerry also recommended some follow-up maintenance on our furnace. I'm planning on using "Chicagoland Air Duct" again for the top floor vent cleaning and furnace inspection. I had a positive experience with the company. Their prices were fair; workers were professional; communications were prompt and clear.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Jimmy and the rest of the team were great! I interacted with 3 members of the team and all were…read morekind, courteous and professional. My experience with them started off as a non-emergency consultation. Enrique came out right on schedule, we walked thru the issues, and I got a text with the official estimate. He was very clear about what needed to be done and how. He didn't try to scare me into a remodel (yes someone else tried that). I also got estimates from 2 others, but SR was the best. Their estimate wa comfortably within my budget. NOTHING WAS LEAKING AT THAT TIME so I planned to schedule work early January. Then I came home to leaking ceiling. Since they're available 24/7, i called their office. Maria was able to schedule Jimmy to come out within a couple hours. He made sure the pipes were OK, then found the bad seal on my tub. Four hours after coming home my ceiling was no longer leaking, my tub was sealed, and we had plans to fix the rest before the end of the week. Finally, the day of the planned project arrived. Jimmy came out early because I had an afternoon commitment. Everything went exactly as he said it would. Time and cost matched my estimate/ consultation EXACTLY. (Luckily no surprises midway thru the project). He wrapped up, checked his work, and cleaned up. Will 100% be saving this business to my favorites.

I just had my new hot water heater installed last tuesday Superior was highly recommended through…read morea face book referral. I checked out there google and yelp reviews, and all reviews were five stars. I called superior on the phone and was given a very resonable price compared to other plumbers, Jimmy who installed my water heater was thorough and professional diagnosing my plumbling issues, also had a great attItude. I would Highly recommend Superior to anyone,. Thanks Jimmy!

To begin we highly recommend AABAL Heating & Cooling based on their excellent customer service and…read moreprofessional work. We have been using this company for several years for regular maintenance as well as new AC units. We have always been very pleased from speaking with the receptionist to interacting with seasoned and young technicians who complete the jobs. Recently, we called for AC service and Demar, the receptionist was very courteous and thorough in assessing our AC needs and arranging an appointment. On the day of the appointment Eduardo, the technician arrived on time and began work. Upon review he determined that his supervisor needed to review also. He arrived in less than 1/2 hour and confirmed the issue. The job along with annual AC/heating maintenance for 2 units was done in less than 3 hours. It's been 2 weeks since the repair and we've had no issues as a result of Eduardo's diligence and work skills. In addition, I was very pleased to see that AABAL is hiring, training and allowing young people the opportunity to learn and grow in the trade. To see the interaction of Eduardo and his supervisor assessing the issue and Eduardo completing the job showed integrity for good work, forward thinking for the company's future and its employees but most of all concern for customer satisfaction by providing an excellent service. Thank you AABAL! The Jones Family

I recently had this company to come out and diagnose my hot water tank and repair it. They say it…read morewas a faulty gas valve. This tech did not give a estimate, but a guesstimate in the range of $550-$750. I disagreed with him. He wrote on my receipt "Follow up". I had to call them back four to five times in a seven day period to finally get a quote for over $600, but less if I add the $85 I had to pay them to come out to do the diagnosis. I told him I wanted a second opinion. I called three different licensed and bonded HVAC and plumbing technicians that gave me a quote for $350. I will never call Aabal Heating and Cooling again in life and I live less than a mile from them.

Very friendly was able to point me in the right direction. Thank you so much for your time.read more

Placed a service call for dryer repair. Couldn't recommend Alpha and Roberto more! Very pleasant,…read moreprofessional, knowledgeable, timely -- totally transparent and up front about pricing. Will definitely be using again for future repairs!

Mike and his crew are as good as it gets. They are really professional, knowledgeable, and…read morepunctual. Mike was great at helping us figure out what we needed to get dual zone AC installed, and then his crew was efficient and cleanly in getting it all done. Everyone wore masks and was super safe. Thanks guys!

I contacted them without a reference because they were one of the few HVAC companies I could find…read morethat would service underfloor heating. It was easy to book an appointment for an estimate online and I received a response back quickly to suggest recommended times. The technician, Kamil G, came out and was professional and efficient. Within a week their 2 technicians came out to do the work and they showed up early and on time and stayed late to ensure that it was working properly. When they noted an error in how they set something up, they called it to my attention and corrected it right away. Their supervisor came back the next day to check the work and demonstrate how to use the system. I received 3 different quotes for this work and Global had the best pricing and was definitely the easiest to work with. I would strongly recommend them for your needs and I intend to call them back for future work.