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    Ugly Ductling

    4.7 (179 reviews)
    Closed 9:00 am - 7:00 pm

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Ugly Ductling

    Air duct cleaning

    Air duct sanitization

    Ugly Ductling Photos

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    Reviews With Photos

    Steve J.

    Armed with a portable vacuum and a leaf blower to treat a 13 unit condo. Worst of all vendors in my 20 years living here. Flexible duct was not detached from dryer and cleaned per proposal. Tech told us we had to call Stanley Steemer for that service. Paid 895.00 for tech to vacuum out dryer drum and lint catch on 13 dryers. Comes out to almost $70 a dryer. What a racket. Didn't even clean the exit vent. See photo. Called Karl, the owner, to voice my concern. He said he'd look into it and call me the next day. That was a week ago. The best part was when the tech first arrived. Before he started any work, he said, although it's optional, tips would be appreciated. Good luck.

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    6 months ago

    I have used them before for a salon and now for my home. Great job of cleaning and reasonable price. Thanks again

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    Business owner information

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    Karl H.

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    6 years ago

    Business owner information

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    Karl H.

    Thank you Nicole happy to serve you!

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    4 years ago

    They arrived on time, did a great job and were honest and respectful! Definitely recommend!

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    6 years ago

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    4 years ago

    Did a great and fast job cleaning out our vents after purchasing an older which had not be cleaned since....never. Thank you, Ugly Ductling.

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    4 years ago

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    7 years ago

    Business owner information

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    Karl H.

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    5 years ago

    Be prepared for loud machines! They tried to be accommodate all of us who were working from home.

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    Page 1 of 5

    Ask the Community - Ugly Ductling

    Review Highlights - Ugly Ductling

    The owner, Karl, took my call and scheduled the appointment and went over what to expect with crew and price.

    Mentioned in 44 reviews

    Read more highlights

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    Chicagoland Air Duct - AC started to freeze after they messed with furnace cleaning

    Chicagoland Air Duct

    (243 reviews)

    Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

    Update: We had to dispute the charge with the credit card company and filed a complaint with the…read moreBBB. They lied saying it was "refunded before we complained and it only took a few days". B.S. The last time we spoke to Josh on the phone he had said his boss never put in the request yet. The radio silence. No one answered the phones, no replies to voice messages/emails sent. Save yourself the headache and find a better business. Terrible communication and business practice. They lost out on loyal, repeat customers here. No thank you!

    Ugly Ductling - airductcleaning - Updated May 2026

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