A.I.M. , dissatisfaction guaranteed and never get your money back, will file claim with nys attorney general pertaining to A.I.M. vechicle inspection vw customer bilking process. Beware in nys , don't use this service. read more

The proceess was an impeccable process that went smoothly from scheduling the appointment to the actual inspection appointment. Very nice service and was very pleased with the process and courteous prompt service. read more

I've worked with AiM Inspections on numerous occasions, and their staff and inspectors are top-notch. They are very responsive, friendly and do a great job with their inspection reports. The reports are easy to understand and always have photos to back up the details listed on the report. I would definitely recommend their services. read more

I am going thru the same thing Ashley wrote about below. 8 months ago I turned in a Hyundai lease. I have now just been notified out of the blue by SRA Collections that I owe $363 for wear & tear from this lease. Neither AIM inspections nor Hyundai made any attempt to contact me prior to turning this matter over to a collection agency. I checked my Credit Report and Hyundai did file this on my report a couple weeks ago, but as I mentioned, I was never contacted directly! This smells awful fishy. read more

Horrible experience trying to schedule an inspection for my lease return. After finally getting an appointment (took a booking online and 2 phone calls) they canceled it shortly before the scheduled time. Then, I received an email with a new time and it said I could call or reply to the email. I replied to the email asking for additional time options... never heard back... emailed again and got a response that said "I'm happy to help" but when I wrote back with details-- again no reply. Now I'm sitting here the day of the newly schedule appointment with a no-show. I call and I'm told "my account was canceled" In trying to get transferred to the right person I was disconnected. Called back and transferred again only to wait and wait and finally get a "this person has a voicemail box that has not yet been set up." Currently waiting on hold for call number 3. Can't comment on the quality of work as I can't even get someone out here. read more

Wow! If you have a choice - I highly recommend you seek out another company! This company is super unorganized! I scheduled an inspection for Monday in LA - they sent the guy to my old address in SD. Then I rescheduled for Tuesday and nobody showed! I called and they said they had a glitch in their system. Ha! What a joke this place is! read more

The vehicle inspection service from AiM Mobile Inspections was really good. I went to their website www.aimmobileinspections.com and submitted my order online. Within 24-48 hours they have sent a professional car inspector to my location and completed their 150 inspections. I was very happy with their 150 points car inspection. read more

The inspector was out of his element with a classic vehicle, but also missed some very obvious problems: frayed seatbelt, reverse lights not working, one brake light not working, interior dome light not working, windshield washer not working (and not even connected and missing nozzle/tubes), battery not properly secured, parking brake light not working, alternator making grinding noises. Based on the glowing inspection report, I purchased the vehicle, but had to immediately spend over $3K to get it to pass the state safety inspection. Although AiM refunded the price of the inspection (minus admin fee), I would have negotiated for a lower vehicle purchase price had I known of these problems. In correspondence with the AiM CEO, he stood by their report. I find this laughable, given how obvious the vehicle's deficiencies were. Bottom line: I will not use them again and urge other consumers to avoid them. read more

AIM was awful!!! I was trying to get an inspection on a commercial truck; however, their website would not allow me to proceed if I selected an "AIM Certified" inspection. I noticed that the page would do the same thing if a form was incorrectly filled out. It would just do nothing when I hit 'next' or 'submit'. So I thought I was not doing something incorrectly and called customer service. WOW that was a mistake, they were rude and completely disinterested in actually helping me. Luckily I had not spent any money and switched to another company. What a waste of time, they were terrible. If I yelp would let me rate them with a negative star I would, they don't even deserve the single star yelp has as the minimum. read more

I recently used AIM to have a Used truck inspected I was interested in that was located 800 miles away. It started out very professional, they were able to complete the inspection in reasonable time and I received a report which seemed pretty detailed. I should have just trusted my instincts and flew down to inspect it and drove it home but I after several internet searches and stories about successful long-distance purchases using inspections companies and shipping companies I thought I would try it. What a mistake that turned out to be. Due to shipping issues, it took a few weeks to get my vehicle delivered, but once it arrived I started seeing things wrong with it before it even got off the trailer. In the inspection they only found; 1 door ding, one scratch, and a cracked fog light lens..........What they DIDN'T find was 1- the right step bar/running board was cracked and bent down approximately 4" in the front, 2- the passenger side mirror assembly was cracked and the mirror is loose, 3- there are paint tape lines down the whole drivers side of the vehicle that Helen Keller could have seen, tape lines also in the door jams, around the taillight, and overspray from the drivers side being repainted. 3- from the body work that was performed, the fender flares are bent and coming off, and they have pry marks on them where it looks like someone used a screwdriver to pry them of instead of doing it properly. The rear passenger door does not shut right from whatever damage that was repaired on the drivers side, it has to be slammed to get it shut. 4- Both headlight assemblies have half-ass repairs made to them using glue and tape that is VERY noticeable as soon as you open the hood. 5- the drivers side taillight bulb was out. 6- the aftermarket wheels do not have the TPMS (tire pressure monitoring sensors) in them which triggers the warning light on the dash.....cant just ignore it because it also reads "TPMS fault" across the display screen and dings at me constantly while driving and starting the Truck. Overall I would say that the inspection was extremely poor and I will never again use this company or trust any other company to inspect another vehicle I am going to spend a large amount of $$$ on. I will definitely spend a little extra money and time and go do it right myself.......like I should have done this time. The company did refund me my $149 after I called and complained......too bad they cant be held liable for the cost of making the repairs to the vehicle. read more

Had a standing appointment today. Inspector never showed up or bothered to call. Called Alliance and got an answering machine. This is a poor reflection on Nissan since they choose to use this incompetent inspection service. read more

Be very weary of this company, this is a money scam for the car manufacturer they work for. I am an auto claims adjuster and work in the insurance industry. This company wrote a condition report for Ford Motor Credit on a leased vehicle I returned. AIM wrote a padded, fraudulent estimate. This time, they ran into the wrong person. I know exactly what I'm looking at, as I know the industry standards for auto body repair and for 20 years seen condition rating reports on total loss vehicles. If AIM's estimate was submitted to my insurance company by a customer, it would of been immediately referred to our SIU department (special investigations unit) Just a quick example of what I'm referring to. They tried to claim the underneath right front bumper had excessive wear and tear because there was black scraping. The vehicle in questions was a 2016 Lincoln MKZ which sits very low to the ground. Every day for 3 years straight, when pulling out and making a left our of our driveway, which has curbed curbs and a dip, the right front bumper underneath would scrape against the road. There is no way to avoid this unless I don't park in my own driveway for 3 years. The bumper was not cracked and was not broken and here is the best part. The inspector wrote for 14.5 hours of repair time for the bumper cover, let me say that again, 14.5 hours of repair time. Please go ask any appraiser their thoughts on this and they will laugh in your face. The other thing they attempted to charge me for was the carpet where the driver rested his foot for 3 years. As a result, the cheap carpet they put in this vehicle, wore our and there were tiny holes in the carpet. Again, normal wear and tear and unavoidable. I'm waiting for a reply from the BBB and will be filing with my attorney general's office asking for an investigation to be done. read more

Just the information I needed to make an informed long-distance buying decision! I have bought vehicles long distance in the past and have done well except for the last two which were total disappointments in which the dealer had clearly neglected to disclose a number of issues on both trucks and had I known, I would have backed out of the deal. Well my mistake was that I did not have an independent inspection performed before buying them. I learned from that and after looking at several companies, settled on AIM Inspections based on their service and feedback from customers. They said it could take up to 48 hours to get the inspection done (which in itself is great timing) but it turned out that less than 2 hours after placing the order, the inspection was scheduled the following morning. The inspector arrived ahead fo schedule, completed a detailed inspection (even the dealer said it was clear he knew is business) and called me to give me feedback as soon as he was done. The inspection report was very detailed and answered any questions I had . . . . I closed on the deal and am looking forward to years of service from the van that I could not find locally and after the AIM inspection, knew it was a good purchase. Thanks for the prompt, professional, quality inspection! read more

I was buying a 1984 Jeep CJ7 , which are known for rust, the inspector was very very thorough, more than I would have been if I inspected myself. I will never buy a older car again with using AIM read more

I had my car inspected and the car passed with flying colors. I had no qualms about driving from D.C. to Syracuse to get it. When I got here it was clear the inspector lied about test driving the car. Or maybe he was high or half asleep. Because while he reported no brake noise or pulsation, when I got in the brakes were in HORRIFIC condition. They were pulsating/pumping so much and were making so much noise, I was afraid to drive it around the corner, much less on the expressway back to D.C. There was also unreported rust that was flaking off the wheels. The 2 photos of the undercarriage did not reveal much since the person who took it was barely under the car. The inspection was crap and resulted in a HUGE waste of money and time. The worst thing is that I have no idea what I just bought. I can only hope that the brake and rust problem is all there is. I wish I'd have gone with the more expensive Automobile Inspections. Do yourself a favor and avoid AiM. read more

I purchased a used 2004 car this year (2012). A friend suggested I have an inspector look at the car since I was about an hours drive away from the seller. I hired the services of AiM on a Wednesday and by Friday the inspector was going to see the car. Since speaking with him (my inspector was Frank Mobile) I have not been able to stop singing the praises of AiM. I bought the car after the inspector looked at it. The owner told me that the inspector was with the car for just over an hour.....I had a feeling because his report was so detailed. He called me immediately after leaving the car and gave me the full run down (even before he sent the report). Once we got off the phone, about two hours later I had the full report which contained close to 30 pictures of the car. I had already gone to see the car myself but if I would have hired him first, with how thorough his report was I could very easily have purchased the car w/o ever seeing it first, that's how detailed his report was. He noticed everything....there was light oil spillage on the engine he sent a picture of that, he told me about an old (already satisfied) lien that was on the car...I mean it was just amazing! Told me how much thread was on each tire, how the brakes were, about the car needing wiper fluid....told me about the electrical wiring in the car....he covered it all! There was nothing significantly wrong with the car (which is why I ended up buying it) but i'm telling you if you're buying a used car and can budget an inspector, you definitely should hire AiM...a few friends have used mobile inspectors and compared to what they received mine was by far the best! My inspector even called me before he reached the seller to let me know what time he'd reach, he told me that since it was raining the day of that he might not be able to see all the blemishes - but somehow he worked his magic....he even sent picture of the undercarriage (despite the muddy rainy ground). My seller was running 15 minutes and when I called to see if this was a problem for him he didn't sound the least bit bothered by it. He was so friendly, so professional....definitely top notch...will definitely use the service again - if I can't afford a new car, lol. read more

If a company has an opportunity to earn my business, this in itself is the accolade and where it ends for me--customer satisfaction is a deliverable not an expectation. I don't owe any company a set of handstands, a shout out or a seal like round of applause. However, there comes a time in your journey when you don't have to be visited by 3 ghosts to give credit where and when it's due. I have never written a review of any company and I'm only just joining the ranks of those who do for the first time today. I feel supremely compelled to provide a well earned review of AIM--simply put, they did the darn thing folks. If you're in the market for a thorough, unbiased and a well appointed assessment of a vehicle--put yourself on the winning side. In short...the vehicle, 2005 Saab 9-3 17k miles for sale in MA--I live no where near MA. Low miles, great photos, all the gingerbread inside and super clean Auto Check. I've owned Saab vehicles all my life and this appeared to be the holy grail I had been looking for. For all you skeptics reading this review, I'm no foolish starry eyed school girl and I've never been classified as a "bag of loose screws". The chances of me attempting to drive an incredible distance across mulitple state lines to assess this vehicle, was firmly remote indeed. I contacted Carchex on several occasions...voicemail, disconnected and no return call to date. In response to the myriad of questions I asked, Lemon Squad asked me if I was an attorney. They placed me on hold and stated "if you are an attorney, we prefer that you seek out another company and if you place an order, we will refund you in real time". Last on the list of companies to call with reasonable assessments...AIM, but the reviews were limited. One call folks, all questions asked and answered without hesitation-they even transferred me to the person who coordinates the assessments (Mr. Hipwell) for a higher level of clarity. He answered a litany of questions, IMd the dispatcher in MA and within 30 seconds she said they could assess the vehicle within 48 hours of receiving the online order/payment. If the vehicle was sold before the scheduled assessment, payment would be refunded. I placed the order online (no jumping through hoops or ridiculous fishing expedition nonsense) and received a confirmation with the scheduled date and time within 30 minutes. AIM contacted the automobile dealer and made the arrangements to assess the car on my behalf. Soooooo now they have my money and I'm relying on their expertise to make an informed decision...go figure. Early the next day following the inspection...I received an email, it's the report! One word...COMPREHENSIVE....no Mickey Mouse or kitchen table bullcrap--photos, detailed vignettes of information on each area of assessment, close ups, under the hood, under the vehicle, tire measurements, measurements of every single defect, measurements of the accident damage, re-painting, rust, the list is endless and also included a full summary. Two things I'd like to point out, the dealer advertised the Autocheck and it did not indicate the vehicle had been in an accident. In fact, the owner said it was accident free and a one owner vehicle--this was far from the truth. I received the Carfax from AIM and the vehicle was involved in an accident and sustained damage--two owners on record. AIM validated this through their inspection and noted the vehicle as repainted and poorly--the paint was peeling in the area that sustained damage. They photographed all rusted areas underneath the vehicle--I suspected rust because of the limited amount of miles driven. But, I would have not rolled up underneath the car to check all the business out--they really peeled back the onion and captured everything. Including exposing the gross misrepresentation of the facts about the vehicle. Needless to say, not sure if a purchase would have occured had I went and assessed the vehicle myself. The dents, peeling paint and bologna skin tires would have raised some red flags and evoked the notion of a deal breaker--but, the low miles would have put me on the fence. Thank God, I did not waste my manpower, time and expense to assess the vehicle myself. Instead, I trusted AIM--as I mentioned early, customer satisfaction is a deliverable and AIM delivered the darn thing for less than $140.00. read more