1. Precision Honda Service Center

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Downey, CA

Precision Honda Service Center

3.2 (302 reviews)
Open • 6:00 am - 5:00 pm
Updated 2 months ago

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Response time

2 hours

Response rate

100%

Services - Precision Honda Service Center

Auto engine repair

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Reviews With Photos

2026 Honda Civic Sedan Sport
Jose P.

JP here, Noe .B, and Mel .C were the duo of the year They simply made car shopping easy and relaxing I couldn't have had a way more smooth experience than I had with other dealers They are, welcoming, accommodating, friendly, and straight to the point. This was a last minute errand I did at the end of the day. Within 4-5 hours I got a new civic to take under my arm. Couldn't be more grateful and pleased with the experience Noe and Mel gave me. I highly recommend to check out Honda World in Downy, CA.

LA Honda World Trophies

Called with short notice that I needed an oil change and was taken great care of as usual! Carlos Villarreal is always my go to and helps out every time. He's very straightforward, professional and thorough with explaining the work done to my truck. Thank you Carlos!

Before the oil change.

I had an appointment today at 8:30 AM for a simple oil change. When I dropped off my car, they took pictures of the car and the battery, which was clearly in good condition (green). Fast forward to 11:30 AM -- after waiting three hours for an oil change -- I'm suddenly told that my car needs to be jump-started because the battery is supposedly bad and needs to be replaced for $304. Very suspicious, considering my battery was perfectly fine before they took it in. Ernesto (the customer service rep) was quick to push the charge on me, which didn't sit right. On my way home, I called my husband, and he told me to go back and speak with Daniel, the service manager. After explaining what happened, Daniel suddenly dropped the price to $20 for the battery -- which makes it seem like they knew exactly what they were doing and just got caught. I even have pictures showing my battery was green before service and red afterward to prove how questionable this situation was. I've been coming to this Honda location for every service, but after this experience, I've lost all trust. The way this situation was handled felt unethical and dishonest. Not only that, but the time it takes for a basic oil change here is ridiculous. I do not recommend this service center to anyone.

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5 months ago

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9 months ago

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Dennis A.

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11 months ago

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3 months ago

I came in for a Service and Carlos Villarreal assisted me he's always very professional and he always provide the best quality of service.

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1 year ago

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2 years ago

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9 months ago

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2 years ago

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10 months ago

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1 year ago

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1 year ago

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11 months ago

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2 years ago

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2 years ago

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4 years ago

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5 years ago

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Review Highlights - Precision Honda Service Center

“5 Stars for our Helpful Honda Service Rep Nicole Cabrera at Honda World Downey Service Center.”

Mentioned in 42 reviews

Read more highlights

Top Line Automotive - First 2 pics are invoices from Top Line; had water pump and thermostat replaced. 3rd pic is after my car broke down AGAIN with same issues.

Top Line Automotive

(80 reviews)

Excellent service! I brought my Toyota 4Runner in for an oil change and tire rotation, and I also…read morementioned that my cigarette lighter/power outlet wasn't working. They discovered it was simply a blown fuse and fixed it for me at no additional charge. I really appreciate their honesty, professionalism, and friendly service. They also let me know about a few things my vehicle will need in the future without making me feel pressured to have everything done right away. I especially appreciate that kind of straightforward, trustworthy service. I've always had a great experience here and feel comfortable trusting them with my 4Runner. Definitely five-star service and highly recommended!

I took my car in a few weeks ago for an oil change and quote for new brakes, and then took it back…read moretoday to have the brake service performed. on both occasions Zeph helped address my concerns. during the oil change they performed a vehicle inspection and provided a link with images/videos of all the listed concerns triaged by most critical. it provided a lot of context and provided so much transparency on what was worked on or needed work; the link allowed me to share with my boyfriend (car owner) the findings as well. when i came to pickup the first time, Zeph gave me the run down on all the findings but one thing stuck with me: he said my air filter was dirty and could use a replacement, but added that i "have hands and can probably figure it out"; "i don't think i need to charge you to have me do it". and he is correct! that small exchange let me know my vehicle was in good hands. often times, especially as a woman, i have mechanics try to upsell me on small items that i can (and have) replaced on my own, or that weren't truly safety critical items. Zeph didn't try to upsell me on items or make me feel inferior for having any questions - he was honest and professional both times, and i look forward to continuing my business with him. all together the service has been stellar and the price has been a great value for the quality of service you get. the photo inspection report alone help put me at ease because i didn't just have to trust the mechanic's word - he showed me, and documented it all.

Alexander Auto Service

Alexander Auto Service

(112 reviews)

I had an excellent experience with Alexander Auto Service while diagnosing a persistent misfire on…read moremy 2016 Mercedes-Benz Metris. I had previously taken the van to the dealership, where the spark plugs and ignition coils were replaced, but the misfire was still not resolved. Alexander performed a thorough diagnostic and correctly determined that the fuel injectors were causing the problem. He replaced the injectors and used dealer-level Mercedes diagnostic equipment to properly code and program them to the vehicle. We also discovered significant carbon buildup on the intake valves, which is common on direct-injection engines. Alexander had the proper walnut-blasting equipment and performed an intake-valve carbon cleaning. I was very impressed with his knowledge of Mercedes vehicles, advanced computer diagnostics, fuel-injector programming, and direct-injection systems. His diagnosis was accurate and his work was professional. The shop also provides general auto repair, tires, wheel alignments, transmission repair, and other automotive services. I highly recommend Alexander Auto Service to anyone looking for an honest and knowledgeable mechanic, especially for difficult diagnostic problems that other repair shops or dealerships have been unable to solve. I'm very pleased with the work and would definitely bring my vehicle back.

I had a very disappointing experience with this auto shop. I brought my vehicle in because my air…read moreconditioning wasn't blowing cold enough, and I ended up being charged $253 for a diagnostic that I did not authorize. On top of that, I was quoted approximately $1,700 in repairs. I went in expecting help with my air conditioning, not an unexpected diagnostic charge and a repair estimate that high. I was extremely frustrated with how the situation was handled, especially being charged for a service I did not approve. Customers deserve clear communication, transparency, and the opportunity to approve charges before work is performed. Based on my experience, I would encourage anyone considering this shop to ask questions, confirm all diagnostic fees upfront, and make sure they authorize any charges before allowing work to proceed. I would not return based on this experience.

Precision Honda Service Center - autorepair - Updated October 2026

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