I had an excellent experience with Alexander Auto Service while diagnosing a persistent misfire on my 2016 Mercedes-Benz Metris. I had previously taken the van to the dealership, where the spark plugs and ignition coils were replaced, but the misfire was still not resolved. Alexander performed a thorough diagnostic and correctly determined that the fuel injectors were causing the problem. He replaced the injectors and used dealer-level Mercedes diagnostic equipment to properly code and program them to the vehicle. We also discovered significant carbon buildup on the intake valves, which is common on direct-injection engines. Alexander had the proper walnut-blasting equipment and performed an intake-valve carbon cleaning. I was very impressed with his knowledge of Mercedes vehicles, advanced computer diagnostics, fuel-injector programming, and direct-injection systems. His diagnosis was accurate and his work was professional. The shop also provides general auto repair, tires, wheel alignments, transmission repair, and other automotive services. I highly recommend Alexander Auto Service to anyone looking for an honest and knowledgeable mechanic, especially for difficult diagnostic problems that other repair shops or dealerships have been unable to solve. I'm very pleased with the work and would definitely bring my vehicle back. read more

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I had some issues with the steering wheel in my lifted Jeep and they took care of the alignment. I found my new shop for all my auto needs. The Jeep rides straight. Ready for the back roads. read more

Alexander Auto Service - Jeep wrangler - Auto Repair Near Me - Whittier, California

Very happy with the customer service. Amazing work. Got ac worked on. Blowing cold. Got my car same day. Thank you read more

Great prices. Very helpful. Would definitely recommend them and we'll go back to them again

Was referred here by a family member They were very nice and professional Worked with me on the price and their work was great I Highly recommend them read more

Instead of the business calling me as promised, it became my job to chase them down. Even a quick call or message acknowledging they were busy would have shown professionalism. Deflecting responsibility onto the customer says a lot about how this business handles being busy. I hope future clients keep this in mind. read more

Wow un electrico super profecional ni en el dealer me pudieron arreglar meses parada mi ford explorer y ellos en menos de canta una gallo recibo la llamada q mi camioneta ya estaba lista son super profecionales se los recomiendo nunka me equivoque con ellos otros solo me sacaban dinero con el fue muy diferente desde el primer dia te da confianza su trabajo abla mas que mil palabras de verdad que se los recomiendo mucho sin pensarlo es el mejor auto electrico read more

Came back for repeat business was told starter needed to be replaced. It was a new starter problem was it would start when it wanted. They wanted to replace with a dealer part I needed car back I agreed even though replacement starter was under warranty. They rushed me. I picked up old starter and nut was loose I asked mechanic if he saw that or tested it he said he smelled it. I asked did he test it he said no and walked away saying he smelled it again. I tighted nut and took back to O'Reilly's and it was good. Smh read more

Great experience at this shop! Alex gave me an excellent price on an oil change and brake job for my Lexus. The turnaround was super fast ! done in a single day. Big thanks to the helpful reception team for making the process so smooth. Highly recommend these guys for fast, honest service! read more

WARNING, DO NOT LET THESE PEOPLE WORK ON YOUR VEHICLES!! I took my 2017 Ford F-150 and had $4000 of work done to my truck (lifters, oil change, spark plugs, timing chain,etc...). After picking my truck, literally the next day, I called them and explained to them that my truck was smoking. Their mechanic told me to keep driving my truck that it was excessive oil residue that needed to get burned off. I drove the truck to work and if you look at the pictures, my truck caught on fire. Their own insurance company just determined that they were at fault and they still do not want to refund my money so I not only do I have my truck I'm out on my $4000!! Terrible business, stay away from this place!!! read more

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I brought my car in for an alignment and I'm really happy with the service. They were professional, efficient, and explained everything clearly. The car feels great now. I'd recommend this shop for sure. read more

Brought my daughter's car here for some repairs- they were very quick, professional, priced fairly, and overall did great and thorough work. Would recommend!! read more

I am a 75 year old women Alexander has been taking care of my car for over 5 years. Absolutely honest never tries to over sell only recommends exactly what you need. Great family business. Gives me peace and that makes me happy! read more

Solves: They paid for my scratch wheel. I took my one week old 20in wheels to get thicker tires on my wheels. When it was finished I pick it up. Found one wheel has scratch and try to say it was there. I told the lady they at front desk they are new and no damage to the wheel. I'm having a wheel repair for a quote. read more

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My sister took her car (2015 Honda Civic) with air conditioning issues and was given a quote of $995 to fix it, without even evaluating the vehicle- OUTRAGEOUS!! How are you going to quote almost $1000 for something that could be as easy as a recharge? BE CAUTIOUS WITH THIS PLACE!! EDIT: to shop manager's response- please get your facts straight before making your potential customers look like broke people that can't afford to pay for their car repairs- my sister was at your facility for roughly 10 minutes tops, please check your cameras, in this time your technician came back and gave her the quote of $995 and told her the AC compressor had failed, never mentioned anything about a leaking condenser, nor gave her the option to do a refrigerant recharge to get her back on the road. I am a technician and find it hard to believe that someone would diagnose a car in less than 10 minutes, but I suppose it is possible; my sister texted me and told me what she was being quoted and I told her to leave and I would go with her to get a second opinion somewhere else. Also, my sister told the technician that she was aware of the diagnostic fee that would be owed, and asked how much it would be, the technician said not to worry about it, she was not at any time reluctant to pay for it since I told her it is a very common practice for shops to charge a diagnostic fee. Please do better!! read more

My sister & I were traveling in my Ford Escape from ID to CA to pick up my brother from a post acute & rehabilitation place and drive him to his new SNF in ID. My air conditioning was not working. Nancy replied to my yelp request for service & told me to visit them & they would look at it. When I arrived & they looked at my AC she told me that I would need to come back a little later & they would repair it. Well, I couldn't come back, I needed it repaired before my scheduled appointment to pick up my disabled brother. I began to walk away & she said to her ld on a minute. Nancy explained to the mechanic what my situation was & he rearranged some of their other work to get my car repaired now. My sister & I enjoyed waiting in her office while her Father, the mechanic repaired my AC. We socialized, laughed, ate our snacks & simple my had a nice time. Beautiful people! Empathetic & compassionate, understood our dilemma & rescued us from wha could have ended up a miserable chaotic day. read more

Excellent service, honest and reliable. I have been taking my cars to Alexander for several years.

I highly recommend this repair shop. They replaced my cold air intake for my 2001 Honda Accord quickly and for a very reasonable price. They had the part in stock which surprised me. Alexander's auto repair is my new favorite mechanic. I could not be happier. Bruce Herrington read more

If you're looking for an honest , reliable, knowledgeable mechanic (& with prices that you can't beat) . This is it !!! Recently took my Jeep for an oil, tire change and some other services , and let me tell you ... once I got my vehicle back , it looked & felt like brand new !! Definitely will be back Also , the customer service is amazinggg , from the owner to a girl named Nancy & Mauricio (he's the cutie from the front ) Anyways , def my to-go mechanic from now on read more

I came across this business on my TikTok feed while watching diagnostic videos and decided to check them out after seeing their impressive number of 5-star Google reviews. Nancy was super helpful and had such a friendly, welcoming vibe--it really made the experience better. I got a set of mid-range generic tires, an alignment, and AC service, all for around $1,000. They even knocked $40 off the original quote, which was a nice bonus! I was the first in line and was out 2 and a half hours later. Highly recommend and will definitely come back! read more

I needed a basic oil change and a alignment on my vehicle and was seen that same day. my boyfriend called Alexander auto service and they were very prompt and I paid approximately $195 for a synthetic oil change and alignment. They were prompt in their service it only took approximately 2 1/2 hours. my car has been running great and I would recommend this auto service again read more

Great customer service. Very helpful with my questions. I will be returning for future repairs.

Just got an oil change and my serpentine belt fixed here! My car runs noticeably better now- and they upgraded my oil change for free :)

I had an oil change here on Tues Nov. 5th, 2024. The man told me that both my front and back breaks were at 20% and needed to be replaced ($250 each) so of course I was confused when I took my car to another mechanic this morning and he actually brought me in the shop to show me that my back breaks were practically brand new. I have a photo. I was frustrated because as a single young woman, this isn't the first time a mechanic has lied to me to get more money out of me. Not cool guys. I'm not dumb. I called Alexander Auto Service today asking to have an honest conversation about what happened. The woman who answered the phone apologized and said she would talk to her team. I really hope they do so other young women are not ripped off here. read more

Tried to charge me 800$ to replace my motor mounts when they just replaced my engine a few months earlier? . I wonder why they wouldn't have mentioned that back when you replaced my engine and charged me for other parts I probably diddnt even need. Even installing a faulty ac compressor wich messed up my belt yet still want to charge me 500$. Lastly installed a power steering pumpnwich is now leaking months later. These guys will play nice and act like your friend but but in reality are the exact reason I was afraid to find a new mechanic in the first place read more

Highly recommend this place. I went in for an oil change with no appointment and they were still able to take me in. Great customer service, and speedy service is a plus ! read more

They didn't balance my tires and said they did. Not cool. I ended up taking it elsewhere when the car started vibrating after 80moh.

I had a great experience with this shop when I had to take my car in to get it inspected for a check engine light. I didn't quite get the name of the lady working at the front desk, but she was very helpful in explaining their process as well as keeping me updated on how long it would take as well as the cost of parts and repairs. I let them know I needed the car same day and they really made an effort to prioritize me and have the car returned shortly. The whole experience there from dropping off my car, to having it diagnosed, to replacing some parts all took less then 3 hours and I was happily back to driving my car with no issues. I highly recommend anyone looking for an auto service shop to give them a try because an honest shop with great customer service that really cares about you and your vehicle is hard to come by nowadays. Their prices are also very reasonable and they do try to get your vehicle finished in a timely manner. read more

Everything, from customer service to fixing my truck! Mauricio first took care of my truck decently fast and diagnosed it for a very good price I then met Nancy who greeted me with an impressively beautiful smile to return my truck. Will revisit for sure! read more

I realized I got a nail in my tires, which were also low on tread, immediately I reached out through yelp for the best shop near my area. Lo and behold, the first place to reach out to me was Alexander Auto Service. I reached out and spoke with Mauricio. He was helpful and upfront about the price of new tires and labor. Although I did not have an appointment, Mauricio was able to put me down for the day and get me sorted out before they closed. Mind you, I had dropped the car off by 1030am, and did not pick it up till 4, but Mauricio was warning me ahead of time for the wait and I didn't want to rush the work. Overall service was as Mauricio promised. I'll definitely return for my future car projects. Again, a friendly reminder to others, make an appointment. I was lucky this time. Thanks again to the crew at Alexander Auto service. Big thank you to Mauricio. read more

To start this review, I'll state that I called a handful of places to quote catalytic converter installations. I received different prices from 5 different shops before I decided to go with Alexander Auto Service. They checked out all 3 catalytic converters before giving me a final quote and realized that they could charge me a lot less on one because of the ease of access and installation, which tells me that they're honest to their work. They also were able to list a couple of other possible critical parts to replace without trying to upsell me or force me to install them that same day. Great people, great service, ask as many questions as you can as they'll go out of their way to get you the answers. read more

They got my 4 wheel alignment done in 1.5 hours! Test drive and all good to go. Thank you so much!

Customer Service was great and fast as soon as my car was done they called me. The price for getting my break done was reasonable.

Finally after so long of wondering the issue I arrived at this place just moved near the area so figured why not...my issue was resolved a complete engine swap done. They really delivered with their service by having it done by the given time they initially said it would take which is a no brainer when it comes to customer service pretty satisfied as commuting to work is important since it is distant in my case. After taking my car home and cruising around she feels good as new sounds a lot quieter and smoother truly delivered efficiently within the 5 days. Definitely will be coming back to fix my car for some tires and ac!!! read more

Alexander Auto Service - NO ENGINE LIGHT! - Auto Repair Near Me - Whittier, California

We have Dave lived in Whittier for over 20 years and I've gone to several different mechanics. Which is very unfortunate when you only have three cars. My mom found Alex by word-of-mouth through ricks electric which is in the same parking lot. Alexander's car service fixed my car which was running really really bad for the best price I have ever had and now it runs very very good better than I even expected. I would definitely recommend Alex's auto service read more

Alexander Auto Service - My danali GMC SHE'S BACK!! And running like a new car!! - Auto Repair Near Me - Whittier, California

I called to fix my truck problems, towed it there, next day it got fixed pretty quickly. So far so good.

Been In Whittier for 18yrs, always a blessing to have a mechanic you can trust and rely on. I am comfortable letting my wife and mother in law go into the shop Alone and know they're being given the best/fair/honest service possible. my Kia is next. My Wifes truck was running horrible and for a really fair price she's back at tip top shape. thank you Alex!!! Thx Herrera's read more

Alexander and his son, Mauricio were so wonderful to work with. Super knowledgeable, excellent service coupled with competitive pricing! Definitely take your vehicle here if ever in a jam. His family is now a part of ours. read more

Alexander Auto Service - The Blue Beast - Auto Repair Near Me - Whittier, California

My car alarm short circuit and wouldn't allow my car to turn on, I found Alexander Auto Service on Yelp and I'm so glad I did! They're minutes from my job, I was able to have my car towed and dropped off. It was all simple and communication was great and efficient. I was anticipating waiting a long time for repairs but it took 24 hours and I had my car back. I was assisted by Mauricio, and he was great, very friendly and helpful throughout the process. Definitely will consider again with any future car needs. Plus they off Snap Finance which is awesome if you don't have the money up front! read more

I took my car my Mazada 5 because my check engine light was on and engine problems. They took my car in for a day and fixed it! Was able to pick up next day. They were very professional and explain to me what they were going to do and let me know the fees up front. Highly recommend their services. I'm very glad they were so close to my job to drop off and pick up. Thank you guys! My wife's account but this is Hugo. read more