Just got my oil change done at Valvoline in Whittier and honestly, not bad!…read more Everything was quick, smooth, and efficient. I stayed in my car the whole time, and the technician (a female staff member) was clearly hardworking and knew exactly what she was doing. She explained things clearly without making it feel overwhelming or pushy. Price-wise, I paid about $105 for full synthetic. It's probably not the cheapest option out there, but for me, it was worth it. If you're someone who: 1. Values efficiency 2. Just wants to get it done without hassle 3. Doesn't want to deal with traditional mechanics Then this is a great option. I'd rather spend a little extra for convenience and peace of mind. Overall, would definitely recommend

Oil change was fine, but cue all the up charges. I was told that my car battery was "in the red"…read moreand told I needed a new one. I bought my battery less than a year ago, just tested it a week prior and it was fine. I got it tested again after the oil change, lo and behold, green and totally fine. So just get a second opinion if you're told the same thing. They were nice and I was out of there quick, but that right there gave me trust issues to come back to this location.

They helped me out and explained everything to me. other shops tell you this and that to get money…read moreout of you. Not here Sal was nice and did not make me feel dumb in regards to ?'s I was asking. Thank you Sal!

Very trustworthy and reliable mechanic. Been going to him for over 5 years and I have never had any…read moreissue. Had a recall and my engine paid for by Hyundai because of his advice.

Great price and serviced quick! Paid exactly what I was quoted, and received the service I…read morerequested.

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Quick service for a smog certificate. They have around 50% discount promotion for Yelp users right…read morenow, which makes it a great value.

I came in for a walk-in smog & I was pleased with the customer service! Ricky was super helpful. I…read morewould definitely come back.

My first time going at this shop and my experience was excellent!…read more Key points: 1. Responsive to quotes 2. Reasonable rates 3. Friendly and knowledgeable staffs 4. Attentive 5. Excellent work without back-jobs 6. Clean service bays and office 7. Free coffee 8. Matt is a good manager Keep up the great work!

Quick and friendly spot for an oil change…read more They offer other services, I'll have to give them a try another time on that. But for oil change, too easy... competitive pricing and service was good.

I have been coming for over 10 years. Fast service. Prices reasonable…read more Quality of work is excellent. They are not trying to sell you other things just getting the oil changed. Recommend

The person changing my oil lost my oil plug out of my oil pan. Instead of telling me, they replaced…read moremy plug with a rubber ring and a butterfly screw. I could have lost all the oil in my engine and not known it frying my engine. I don't recommend this place to anybody. And when I went back to discuss it, they acted like it was my fault. Don't waste your money for your time. I would not leave a star except Yelp makes you leave at least 1:00 in order to post your review. Bad Yelp

I always bring my amg. Here Leo was very attentive and service was super fast .. would def…read morerecommend!

We've used this Firestone location for years for tires. We've purchased new tires and have had them…read moredo patches when they could. They're always quick and have reasonable prices! Very reliable and convenient.

I came in to get my breaks checked and they took me in last minute. I messaged them from Yelp and…read morethey were able to squeeze me in. I sat in the lobby and it didn't take too long. They were affordable and didn't try to sell me on additional things. Once they finished, they left me a small elephant keychain which was really cute. Appreciate them and their work! Will definitely return for any future projects or issues that come up.

Mike and his staff as always, honest, price is reasonable, communication is 5:5, what else can you…read morereally ask for??? This is a local gem for auto repairs, oil change, and they do all kinds of other services!! Been coming here since 2018 and I want to thank you for all that you do! Honest and fair this business just rocks. I don't feel at all iffy or questionable when I take my cars here.

Brothers is a great shop. Their prices are fair and the work is of the highest quality. Every time…read moreI come, I know I'm gonna be taken care of. The last time I came in for an oil change, they also ran a full diagnostic and made other recommendations, but were not pushy about them at all. I came today to get my rear brakes changed (upon their recommendation) and the work was done quickly and I can feel the quality difference. They even found a nail in my tire and patched it for free. Simply the best.

Don't even bother bringing your car here. Except for oil change only. But you are lucky if that…read moreeven goes perfect for you. I've been going since they opened. Recently they didn't screw my oil pan cover and I had to go back twice so they can repair it. I went back in April for an oil change and they told me I needed new breaks. I JUST REPLACED THEM MYSELF TWO WEEKS PRIOR TO TAKING IT IN FOR AN OIL CHANGE. I went this week on Monday 8/11/25 for an oil change they told me I needed to change some gaskets. Mind you I have a 4 cylinder Honda civic. MY CAR IS NOT TURBOCHARGED. And they wanted me to pay $700+ for something that's wasn't even needed to be touched or changed. GET BETTER MECHANICS AND DONT EVEN BOTHER WASTING YOUR MONEY HERE.

I'm writing this review using my wife's login…read more This review is delayed because I was out of town, but I want to document my experience regarding an unresolved issue following a recent service. Here is an update regarding my complaint. On February 5, I went to see the Manager Richard. He informed me that corporate will not cover the damage to my vehicle because my oil change only cost about $100, while the original hood pin for my vehicle costs around $500 from the dealer since it is only sold as a complete set. Richard also told me not to call him anymore and said he would call me with updates. I found that response very RUDE and UNPROFESSIONAL. If they had actually followed up with updates, I would not have needed to keep calling in the first place. To summarize what happened: after my oil change on 10/22/2025, the technician who worked on my car, Christian, failed to properly reattach the hood pin. As a result, the hood pin was dragged and eventually broke off. I brought this issue to the attention of Ozzy and Richard. Initially, they appeared willing to help resolve the problem, but when it came time to replace the damaged part, they refused to cover the cost of the original component. I returned to the store four separate times and made numerous phone calls trying to get this resolved. Instead of properly fixing the damage they caused, Pep Boys attempted to cut corners by purchasing an aftermarket piece and even suggested grinding it down to make it fit the hood pin. This kind of workaround is unacceptable and completely unprofessional. It is shocking that a large multi-million-dollar company would handle a customer issue this poorly--especially for someone who has been a loyal customer for over 20 years. I expected accountability and a proper repair, not a cheap patch job for damage caused by their technician. This entire experience has been frustrating and extremely disappointing. If this issue is not resolved properly, I will escalate it to corporate and file a complaint with the Better Business Bureau so other customers are aware of how situations like this are handled.

Took several emails to corporate but was able to show my purchase of the lifetime alignment. Once…read morethe receipt was provided by corporate the shop was able to provide the service and was very positive. I would like to give five stars but since I had to do all the leg work to prove my purchase we have to go with three. Still don't know how my account was deleted.