My husband ALWAYS comes here when his Mercedes is in need of service. The BEST and most efficient Mechanic !! It was about 10+ years ago when others couldn't find the problem. Mike and his mechanics are the ones that figured it out the problem. Yesterday, was the first time at his new location. It's Easy and right off the fwy, just off South street !! Thanks Again !! read more

Westwerk German Auto - Auto Repair Near Me - Downey, California

Travis replaced a tensioner belt on my car (a $200 install) and failed to tighten a cable that sends power to the generator that resulted in a melted generator harness. I am now looking at $4,600 in repairs for the damage caused. He is not taking any responsibility. Needless to say I would never let him touch a vehicle of mine again. He wasn't even apologetic, just made a bunch of excuses. read more

My car suddenly was not working on the freeway around Downey area and I had no choice but tow it to the nearest mechanic as it's expensive to tow it back home where I live. AAA finally helped me find Westwerk German Auto who was kind enough to take a look at the car given it was Friday afternoon before Veterans Day. After they did an investigation and it had to do the water pump which was just changed like two months ago. They said it should be under warranty if that's the case. I contacted my mechanic back home and see if it's on warranty which it turned out to be. So the cheapest way was to tow the car back to my mechanic and had it covered by the warranty. During the process to find the most economic way to fix the car, Travis and Wally were so helpful and willing to help however they could. I had to said I had a really good chat with both of them and I was very thankful for their help. They stayed with me until they closed to wait for the tow truck. I have complete trust in these guys and if you live around that area, I would high recommend you for their service. read more

Westwerk German Auto - Auto Repair Near Me - Downey, California

After being quoted $390 an hour to service my 2015 Audi A6 at the McKenna dealership, I came across Westwerk German Auto - they are local to me + had great reviews. Travis was knowledgeable and honest of upfront costs for repairs. I really did appreciate the transparency. I felt good about leaving my car there for repairs. I would definitely recommend. Thank you! read more

The hard-to-find kind of auto shop. I got tired of talking to people who don't know what they're talking about at McKenna Porsche, so I bring my 991.1 to Travis and Wally (master tech) at Westwerk instead. Between the two of them, amazing wealth of knowledge and experience. No wait to schedule my appointment. When I emailed Travis, he said he had availability the next day if I came in soon enough. Wally did my major service (40k, 8 years) including oil and brakes. Cost was probably 30-50% less than dealership, depending on the individual service. They love Porsches, but will work on pretty much any German car. I don't want to speak for them on makes outside of the Deutschland. For fun, Travis showed me all his side projects parked on the premises. Each car has an unfinished story, look forward to hearing the updates from them next time I come in. read more

Westwerk German Auto - Auto Repair Near Me - Downey, California

A lot of positive reviews, so I drove in for an oil change. They are small shop so next time I will call ahead. They still were able to accommodate me. I spoke with the owner and it's obvious that he is passionate about cars. During the oil change they provide me an inspection with a list of items I should address. No hard sell just recommendations. I drive a 25 year old Porsche so not everyone will know how to keep it running. My first experience was fantastic. I will continue to use them. read more

The owner is a good guy with a genuine enthusiasm for the cars he's servicing and its owner. Accurate diagnosing a problem is critical and Travis truly understands that. The last shop I used did a lot of guessing and a wrong guess is a cost the customer gets to absorb not mention the potential damage that wrong diagnosis could cause. Travis is extremely honest, knowledgeable, and thorough. I would highly recommend this business for servicing your Porsche. Thank you again Travis read more

Friendly staff, Wally the mechanic is very knowledgeable, helped prioritize any vehicle repairs, on time service , quality work along with decent prices read more

Westwerk German Auto, Travis, and his team are awesome. I purchased a BMW Z3 3.0 Roadster over the summer and had Westwerk perform the inspection. Travis is an expert, knowing all the common failure points, checking the car thoroughly, and fairly recommending a few repairs and maintenance items to take care of. Westwerk performed the services quickly and the car has been running great. I enjoy taking my car in to Westwerk and talking about cars with Travis. Looking forward to my next service and visiting the team at Westwerk again. read more

Westwerk German Auto - 2001 BMW Z3 Roadster in Impala brown. - Auto Repair Near Me - Downey, California

Went here for pre-purchase inspections on a 2016 M235i, and Travis was incredibly thorough, and an incredible asset to have in my corner when shopping for used cars. Real straight shooter, great communicator, and very thorough. Can't recommend them highly enough. read more

Westwerk is amazing. They are the only ones I trust working on my classic Porsche. I always save $$$ over the dealership. Plus they tell me the honest truth to what I need and what I will need down the road. Their knowledge is second to none! No B.S. If you need any Porsche repairs or service just do yourself a favor and go to Westwerk. read more

If you're looking for a good quality, fair, and honest auto repair mechanic, then Westwerk is your answer. I've worked with Travis a couple of times now and he's done a fantastic job every time. Westwerk is as good, and in my opinion better than any German car dealership. read more

Experts who care. They know what they are doing and they will not rip you off. Good loyal people running this place. They simply care about their customers and won't charge you for anything extra unless you approve the purchase. No reason to go anywhere else. Best auto repair experience I've ever had. 10/10 recommend. read more

I brought my daughtet's car in for major repair. Travis hooked us up and Willie the mechanic is awesome. Car runs great. read more

poor service and inflated prices. take your car in on your own risk. took my 1998 Benz for water pump and belt for about one thousand estimate but end up paying 2600 for other things. Travis claim the car needed a lot more work. I refused the service. when I got the car in, there was no rattling noise from the muffler but when I picked it up the noise was there. dishonesty does not pay. you make a lot of money in the short run but you will lose in the long run. read more

I came here because they have an outstanding yelp rating, it's too bad my experience wasn't outstanding. I brought in my Audi A4. The first thing I noticed was how small it was! I don't care for that though, as long as my Audi is taken good care of. I wanted the following to be done: Inspection, tune up, diagnose/fix noise on the passenger front wheel while in motion. After the inspection, they concluded that my axle was what was making the noise. Bill said that after the initial test drive, it would make a "click" sound upon turning, I highly don't recall that after driving the car for 2 months, and I know how a bad axle sounds/ reacts, because my other car is going through that. However, they showed me the old axle and it did look busted. They found a problem with my brake system, the vacuum pump. Ok, good. The tune up consisted of oil change, "top all fluids", and all these filters for $650. Yikes. Okay now onto the bad: After paying $1,800, I got in the car and drove off, that SAME noise on the passenger side was present. After paying nearly 2 grand just to listen to that same noise...how disappointing. I went to have lunch and came back. Also the brake pedal was applying some sort of feedback towards my foot. It felt pretty scary. To be fair though, it's safe to assume the brake system was stronger now due to the vacuum pump fix, hence why the old rotors started to give me trouble. Furthermore, Rene told me that Bill was going to do one final test drive before confirming everything was ready. I guess he didn't catch that..... Bill diagnosed it (took him a while) and concluded that my brake rotors were bad. I was surprised they didn't catch something as basic as the brakes during the inspection. This made me question many things, like the timing belt. I honestly felt compelled to have everything rechecked due to the brakes being overlooked. Bill insisted that the noise from the passenger front wheel was the tire...WRONG! It was the wheel bearing. Pretty upsetting that the noise wasn't noted during the initial test drive. The noise is so obvious! I took the car to our family mechanic (should have to begin with, but he's a busy fellow) and he did a more thorough inspection because he found a few other parts that needed replacement. He even showed me the busted wheel bearing. The Audi is great now. read more

2007 Audi A4 A bit difficult to get an appointment. The work I had was good, though hard to judge on a simple oil change. I was a little put off by the lack of an actual service invoice, they just had me write my info on a note pad. The location is kinda dumpy but that's fine because I'd rather not pay for the "Quattro Cafe" at the Audi dealership. My AC strangely went out shortly after this oil change. I couldn't get an appointment at Westwerk for two weeks so I went to German Auto Parts & Service (see my positive yelp review). Turns out the AC power was disconnected and its not the kind of thing that just comes out. I kinda doubt it was intentionally disconnected by Westwerk and to be fair, I never gave them a chance to defend themselves. I just had a much better experience with German Auto Parts & Service so I decided to make them my shop of choice. July 2011 update: As follow up, Westwerk emailed me to follow up as you can see from their comment so kudos to them for trying to make this right. Up to three stars for what it matters. read more

Westwerk GA has done an excellent job on three separate jobs on my Audi A4. Prices are cheaper than the dealer and are reasonable. I've had my led lights switched, motor mounts installed, and my timing belt changed. I feel they are honest and don't try to cheat you at WGA. More importantly, they've done a great job on my 2007 Audi. Will return again. read more

The CEL, Check Engine Light, presented on the dashboard of my Porsche 996 Carrera about two weeks ago. I don't have to tell you what that feels like, as most of us already know it means $$$ of repair. Nevertheless, I had to start searching for an independent Porsche technician, as from experience, the dealerships overcharge for mediocre service. After reading David C.'s glowing review of Westwerk, I decided to give West werk a go at it. From the beginning, my conversations with Renee put me at ease about their service, and instilled confidence with their technicians. She was very courteous and informed on the matter of my 996. I have a code scanner/reader and had scanned my 996 prior to calling Renee. The code I read was, "P1640, O2S ahead of catalytic converter cyl. 1-3." I requested a quote, from Renee, to replace the one oxygen sensor per my scanner code. Renee quoted approximately $287.00 for the OEM part and labor, which was far less than the Porsche dealership. However, Renee had some reservations about ordering the part for the repair, as she could not find the error code I stated with a matching description of the malfunction. She invited me to bring my 996 into Westwerk to have their technicians give the vehicle a thorough once over. I agreed to drop off my 996 for their inspection. Upon arriving at Westwerk, I was honestly surprised. I had expected a rather large facility with marble tiles and granite counters. I have no idea why I expected this. Perhaps living in Orange County and watching too much HGTV led me to such expectations. Westwerk is a Spartan establishment. They really do keep it simple. But looks can be deceiving as their shop had quite a few Porsches; some undergoing repair, and some waiting for service. In my opinion, the true measure of any repair facility is the amount of vehicles present. Each vehicle represents an owner who has the utmost confidence in the facility to repair/maintain their finely engineered machines. I felt no hesitation in leaving my 996 in their capable hands. Well, fast forward about three days later. Renee called and stated they were unable to find anything related to my CEL incidence. After retaining my vehicle for three days and performing extensive testing and observations, they did not observe another CEL presenting itself. All four of my O2 sensors were fully functional. There was no need to replace any of them. My Mass Air Flow sensor, MAF, was also tested, and was found to be in excellent working condition. Westwerk technicians concluded it may have been an isolated incidence. The code P1640 I had scanned previously, related to an Engine Control Module, ECM, malfunction. Westwerk could not duplicate the CEL error code and so did not advise changing out the ECM for the time being. I picked up my 996 and paid the $95.00 diagnostic fee. Renee stated if the CEL presented itself again, Westwerk would perform the diagnostics once more without an additional charge. I drove my 996 home with renewed confidence in my vehicle, and it performed quite well if I might add. I should not have to tell you all that I was very pleased with the whole matter. If I had taken my Porsche 996 to the dealer, their technicians would have recommended the replacement of all four O2 sensors, then the MAF, and of course the ECM. It's not their money, so it's easy to make such recommendations. Overall, I was very satisfied with Westwerk's professional service and would highly recommend their services to anyone I meet. read more

Westwerk is the place to go in Los Angeles for German car repair. They are an extremely friendly and helpful crew that gives you the feel of a family that really cares. Westwerk does excellent quality work at a fair price and they really go the extra mile to help their clients. I went there for repairs on my VW GTI and will continue to use them for my BMW 325. read more

Found my new auto shop! Called in for a quote and received a detailed price breakdown and the turn around time for repairs was just 1 day; AMAZING! Will be back and have already referred some family members/friends. read more

I have moved to new city now, before I used to go to this Car mechanic shop for last 20 yrs very trustworthy mechanic now I think I have found same here in Downey Bill and Travis both are amazing. Their price point is reasonable as well Thank you so much for taking care of my Audi A6 I will be back next time and I would definitely recommend this place to all my friends read more

5 star Mechanic service. I initially called this fine shop after finding them on Google. I made an appointment with the nice gal Renee that does the scheduling. She was overly friendly and nice. I assumed they were a NEW business. Come to find out, they have been around for 33 years. To my surprise, they had a number of nice Audi, Porsche, and Mercedes vehicles in their lot. Here are the benefits as I saw: Great Pricing Friendly Staff VERY accommodating (I had to leave my car 3 extra days) Honest (The crew advised me it will be cheaper buy a new car than to repair this one) Convenient location 33 years in business Knowledgeable Be sure to call in advance, as they couldn't get my car in for a week from when I called. read more

Travis at Westwerk is very trustworthy and very reliable. I would definitely recommend him and Westwerk. He is also very helpful and will take the extra mile to get things done. read more

Excellent in all phases, i.e., customer service, mechanical service and pricing was reasonable. Bill had the time to work on my car rather than the nearby dealer. The nearby dealer made it very clear that they did not have the time to repair my car, even though I made an appointment each and every time. I look forward to working with Bill and his crew in the future. C. read more

My husband and I both get our cars serviced at Westwerk. We own a BMW M5 and a Porsche boxster and ever since we've taken them to Renee and Chris they run like a dream. Not only are Renee and Chris lovely people they are incredible professional. Our first experience at Westwerk was when we took my little porshe in for a check up and an oil change. Chris went over the car with a fine tooth comb and tweaked a few little things that needed seeing too. Before the service I told them I could hear a strange sound from the car and thought it might be the cooling fan. Sadly I was correct there was a problem with the cooling fan, so I got ready to dish out the cash for a new one. But thanks to Chris I was able to save lots of money, as it was just some wiring which was hitting the cooling fan. He mended the wiring and now everything works like clock work. Anyhow, if you want amazing service bring your car here. They will ensure you leave with a car that is running just like it should. read more

Renee, Chris and Bill did my 03 Audi Allroad good. Renee was really great about keeping me in the loop about the progress of my repairs. They took me in even without an appointment and worked on my vehicle quickly and efficiently. Diagnosing the problem took alittle longer than my impatient self would've liked BUT, there was much to go through to figure out what was going on with my car. Thank you to Renee and Chris whom I was able to interface with. I would recommend this shop for you Audi needs. read more

Bad service, rude atitude，they fixed the problem that you paid for, but broken another part and don't fix it ! Won't come back any more. Not recommended! read more

After taking my Mercedes Benz S430 to numerous shops including Mercedes Benz of Long Beach, I did some research and found Westwerk German Auto repair in Downey. I told myself I would give it one more try to find someone who could remove my problem message; "ENTRY POSITION, DO NOT DRIVE." Boy! I wish I had found them years ago! These fellas know their way around a Mercedes! My car spent the greater part of the summer at different shops as I tried to remove a message that no-one could eliminate until I took it to Travis at Westwerk German Auto. Their clean shop was full of Porches and other German cars. Don't get duped by unscrupulous dealers, go straight to Westwerk. Mercedes Benz of Long Beach wanted to experiment and charge me $3,600 to replace a part that ultimately was not the problem. Westwerk fixed the problem for a fraction of the price the dealer wanted, and did so without buying needless parts. They are honest and professional, and know what they're doing! read more

I took my 01 Porsche to Westwerk because my car overheated in Rancho Mirage. Bill was very good about calling me and keeping me informed. He found no leak in the system and gave me the option to do a yearly service which I quickly decided to do. He also told me I should put a magnetic oil drain plug. Very easy to work with. He even stayed late for me to pick up my car on a Friday night. Great customer service and I will be returning as needed with my baby. read more

I have a 2010 328i BMW and Bill has always been the fair with his prices. I definitely recommend this place! Customer service is awesome.

Hands down best customer service I've experienced from an auto mechanic shop. Bill fixed a few lights on my Ze German suv and went over the brakes with me. Also looked up a few parts I needed. And he gave me a price that made my coworkers laugh because it was so low. Like haha yeah right let's see the receipt. Definitely going back for future services. read more

Good friendly people. I took my 2005 M3 for an oil leak and they found the problem right away and fixed it at a reasonable price. I will definitely take my car here for service from now on. read more

I recommand my friend to visit this store because of her VW had a leakage, and they are good at German cars as suggested. It's a little terrifying that they are Porsche specialist. But the price is acceptable at the end. They diagnose fast and precisely. And is very truthful. Not ripping people off. After about 2 weeks, my friends VM stopped leaking and turned out they are right about their suggestion. I will come back for business. read more

i ve Known Bill W. and His Wife since 1974, he is Hands Down 1 of the Best Porsche Mechanics in California . I met him when he was 1 of the Chief mechanics for Rusnak Porsche. Until I moved back to Hawaii , Bill was the ONLY mechanic who ever touched my Porsche's . The bottom line is IF you want your Porsche fixed correctly and be charged an Honest Price, this is the Place to bring it too , Aloha & Mahalos - Ty & Phyllis H. read more

I have had two major services done at Westwerk, one on my 2004 BMW M3 and other on 2007 BMW 335CIC. I am one hundred percent satisfied with the work performed. Price can't be beat either. Very knowledgeable and friendly. Don't go to the dealer for the same service for double to triple the price. take your out of warranty BMW to Westwerk. read more

I took my 2000 328ci to bill for a few issues I was having. Rather than overcharging me or performing unnecessary work, bill fixed the problem ( which took just a couple minutes ) and only charged me for the minimum diagnosis fee. Since then , I've taken my Beamer in several times and have always had a positive experience ; they take the time to explain your car's problem and its solution, charge a reasonable rate, and come off as genuinely honest people. Just got a new 330ci and I will continue taking it to way Westwerk for all I my autobahn needs!! read more

Great shop, fair pricing and very knowledgeable owner, Bill. He gave me a quote over the phone that was 1/3 of what the local Porsche dealer wanted in Long Beach. Made an appointment, waited about 30 minutes for his mechanic to complete the work and done. Easy to do deal with! Had a long talk with Bill and this guy knows everything from modern complex cars to classics. He's gots decades of experience and it shows. I will bring back my 911 the next time I need an mechanic! read more

I recently purchased a 2011 Audi A5 Quattro in October w/ almost 100K miles and so far I have been to Westwerk 3 times, twice for maintenance/oil change and once when my check engine light came on causing my car to go into a safety mode where i couldn't exceed 40MPH. My car runs absoluetly fantastic and I must say their quality of work is 5-star! I have nothing but great things to say about their customer service as well. They have been nothing but pleasant! and very accommodating of my schedule (i still feel bad for cancelling an appointment once very very last second). very family-oriented environment, I feel relaxed when im there, i know my car is in good hands and i know that they are being fair with their pricing and advice. I feel very fortunate to have found Westerk and I plan on never taking my Audi anywhere else! read more

I took my S55 AMG for breaks. Good price and they did a good job. I am getting my ML service their next. steve read more