I rarely write reviews this long, but Sam Auto Hybrid absolutely earned it. My 2015 Prius turned into an absolute nightmare situation after I brought it to a close friend of mine for a head gasket repair. During the repair, the power control module was accidentally blown and nobody could figure out why. The car ended up going to multiple mechanics, including a Toyota dealership, and after over 2.5 months nobody could get the car fixed. Finally, the original mechanic sent the car to Sam Auto Hybrid in Costa Mesa. Angel and his team had the car diagnosed and back up and running within about a week. The repair ended up costing $2,200, which the original mechanic paid directly to them. Unfortunately, when I picked the car up, something still felt wrong while driving it. I thought the engine had no power because of everything that had happened with the PCM repair. It turns out the brakes were actually locked up, which ended up destroying my brand new rotors and brakes. I brought the car back to Sam Auto assuming something from the PCM repair had caused it. Angel and his team spent FOUR HOURS diagnosing the issue and discovered that someone from another shop had adjusted the linkage in my brake booster assembly and caused the brakes to lock up. Sam Auto had nothing to do with that prior repair, yet they still took the time to properly diagnose it and didn't charge me a penny for the diagnosis. That level of honesty is extremely rare in the auto industry. Angel even offered to replace the damaged rotors and brakes, but since the parts were still under warranty, the original mechanic handled replacing them. The next day I realized my rear window stopped working, so I brought the car back again. Angel quickly tracked it down to a blown fuse, replaced it, and had me back on the road within minutes. After months of stress and multiple shops not being able to figure this car out, Angel and the team at Sam Auto were the ones who finally got everything sorted out properly. Professional, honest, patient, and extremely knowledgeable. I'm grateful for their help and highly recommend them to anyone with a hybrid vehicle. read more

Super honest lovey mechanics. 10/10 recommended. I cannot recommend it enough. Super kind people.

I cannot express how much gratitude I have for this incredible team. They're very committed to their customers, they have repaired my 2009 hybrid Toyota twice (different issues). Aside from that, their pricing is good and fair. Such a great place that I'm willing to travel even tow my car from Redlands, I will always go the extra mile for them. Like they do for us. Thank you guys so much. read more

Sam Auto Hybrid - This is my car getting towed to them lol - Auto Repair Near Me - Costa Mesa, California

Got my brakes and rotors done and of course they did another amazing job. Thank you to the owner and Angel for always taking care of my car! Highly recommend if you have a hybrid. read more

The most professional shop in Orange County. I am very satisfied with their service. When I dropped off my car, they even provided a free loaner car -- a clear sign of how much they care about their customers and how professional they are. I highly recommend Sam Auto Hybrid! read more

They helped me fix my EGR and loud noise when starting my Prius. Thanks for the help!!

I purchased a preowned vehicle that "apparently" had a new/refurbished hybrid battery installed the month before showing the date along with paperwork from the seller. In less than three months, the battery became faulty with multiple codes from my own mechanic showing that the battery was the wrong battery and no good and needs to be replaced. Sam and his team have not been responding to my calls or inquiries or texts and clearly me and the seller of the vehicle have both been scammed. Do not trust these guys. If they were ethical and had any accountability, they would respond to my text and calls and offered to work something out, but that is not the case. How shameful read more

Went to get my 2014 prius hybrid fix here. Highly recommended. They fixed head gasket issue

I went there for a check hybrid system error which was cause by the fan malfunction temporarily and the guy angle keeps on insisting on changing the whole battery and wouldn't answer my question when I asked him if the battery was bad they just wanna sell you stuff for no reason to make money off of you and I solved the problem by just unplugging the fuses and repluging them and everything now works perfectly and haven't given me any issues say no to scamming idk how they got all them good reviews it's unbelievable read more

I took my 2010 Prius here after the head gaskets blew out and they offered me multiple solutions (much cheaper than I was quoted elsewhere). I ended up opting for a new engine to be put in around the holidays. They were extremely professional and made me feel like my car and time was important to them and got it finished very quickly. I will be bringing my car back as needed as I know I can trust them. read more

I brought my 2010 Prius to Sam Auto Hybrid in Costa Mesa because the engine was shaking badly. Angel diagnosed a blown head gasket with coolant leaking into the cylinder and even sent me pictures of the damage. He also found a bent piston rod and gave me clear repair options with fair pricing. I went physically went there after to confirm the findings and discuss my options. I decided to buy a low-mileage used Japanese engine (from LA-JDM Long Beach), and Angel and the team supported my choice 100%. Mind that they also have fully rebuilt Prius engines but they carry themselves like true professionals that they did not push hard to sell those. No pressure. They installed the used Japanese engine quickly--within a day--and now my Prius drives like new with better MPG! The shop manager Kourosh and his wife were incredibly kind and hospitable, offering drinks, snacks, and even some delicious bread to go. Angel and Kourosh also provided a free loaner Prius with unlimited mileage while mine was being worked on, which was a huge help. This shop is honest, professional, and truly cares about its customers. Highly recommended, especially for hybrid owners! read more

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Very reasonable and service was fast. I will be returning here in the future. They sell used cars too.

I have taken my Prius to Same Auto Hybrid a few times now and found that there is something else that goes wrong with my car after a few days. I am beginning to think that they are messing with the car. Example. right after I took my card, the display screen stopped working. I mean the day I got the car back. It was working when I dropped it off. Second time, there was a small cut in one of the radiator hose. It wasn't a tear but seemed like someone had deliberately cut it with a blade. Radiator water started to leak and had to take it back. I know this can be coincidence but I it has happened a few times and unfortunately I cannot trust the mechanics there anymore. Would not recommend and please be aware! If you think it could be a coincidence every time, please think twice! read more

My daughter is at UCI and was hearing a rattle when she started the car. This became more pronounced on a Friday evening (of course) and I told her to take it to O'Reilly to check the codes. On Sunday morning she took the car to O'Reily where she found there were misfires on 3 of 4 cylinders. We found Sam Auto through Yelp. My daughter noted the picture "Look at all the Prius's."Dropped the car off on Monday and we were back on the street with a warrantied rebuilt engine the next day. Anyone asks me where to take their Prius in Irvine. I'll recommend Sam. read more

Replaced the water pump on my 2010 Prius 3. They are honest and have value pricing. I asked Angel to examine my vehicle and let me know what I needed to prioritize to be done. He was very kind and helpful and gave his recommendations. Any future work I need done I will return here as they are knowledgeable and you can trust what they tell you plus the quality of their work. You cannot do better than that. read more

I was going to another nearby hybrid specialist close to Sam Auto Hybrid. (I won't mention name). But I give the edge to Sam Auto because they seem to be better organized in my opinion. The last time I had my car serviced for half a day (ABS) they offer me a loaner car. Their waiting room is comfortable and has guest wifi too (so I can use my laptop to work). They also go over the details like pros and cons going with a refurb part. It helped me make a decision since my car is very high mileage Prius. read more

I had a used brake actuator replaced therein my 2005 Prius. The cost was $1500 for a used one with labor that included a 12-month/12,000 mile warranty. After a few days of having it replaced, I took it back, as it still wasn't working properly and the code for the ABS came on. They fixed it, but it didn't even last three months. I took it back several times, as the brakes grab really quickly when stepping on the brake pedal and sometimes when I go to stop, it skips and doesn't stop at all. There are no codes, but I have talked to several other hybrid techs who have said sometimes they go bad without giving a code and that what is happening with my car defnintely sounds like a bad actuator. Every time I take it back, they say it's just me (as in just my imigination). I guess when the car fails to stop, it's just me and not actually the mechaincs of the braking system. Basically, they refused to honor the warranty they promised and now I have to have someone else replace it and I am out the $1500 I spent. I have had them do other work on my car, but they have lost my business forever. Buyer beware!!! read more

I'm so grateful for Sam's Auto Hybrid! My engine seized while I was driving and the very kind tow truck driver recommended I take it to Sam's. Sam's looked at my car, saw the problem, realized the car could still be under warranty, and walked me through the process of how to request the warranty coverage. They didn't even charge me he just graciously helped me and offered the advice. Such a wonderful person! He was also completely right about the problem and I got it covered by the dealership under warranty! read more

Great service. Family owned. Angel the mechanic was great and explained the issue. Got my AC fixed, super happy and matched the price I got quoted from a different mechanic. read more

Spent 4.5 k on refurbished was never explained now my car does not work I definitely will never do business with these people just there to take money and not fix stuff do not recommend this shop for any hybrid vehicle just go through the dealer terrible service read more

Angel and his team do a great job! They replaced my engine this past FebruMary and I've been con here for oil changes every 3,000 miles to ensure the warranty remains intact. they are highly recommended! read more

This was my second time coming here for an oil change on my 2015 prius. i waited less than hour for the service. the guys who work there are very friendly and quick. it's very affordable as well. they put a sticker on your windshield when it's time to come back. i'll be going here from now on. read more

One of the easiest and friendliest to work with auto shop I've dealt with! I felt confident from the start that my Prius was in good hands :) read more

Came here to get our Prius' catalytic converter shields because ours got targeted in our apartment a couple weeks ago. Service was quick, simple, and the staff was accommodating and friendly. They even offered us Red Bulls while we wait & the waiting area had great magazines ;) For 2 Prius' installations, we waited about 45 minutes. We highly recommend this BBB accredited business for your hybrid needs :) read more

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After taking my car into the dealership and spending endless amounts of money, I decided to give Sams Auto Hybrid a shot. I'm so happy I did the entire staff has great communication and makes you feel very comfortable and explains the entire process to you. Angel is great and was able to answer all of my questions. read more

Angel from Sam's Auto Hybrid got my Prius running again for a little over half of what my local shop was going to charge me. Long story short: my 2010 Prius's engine suddenly quit (the water pump had gone out so engine overheated). My local shop wanted to charge me $5K+ to rebuild the engine - which I believe was an honest price for this. But given the miles and wear the car isn't worth that, so I began to look elsewhere and found Sam's on Craigslist. Because Sam's specializes in hybrids they were able to swap out the engine with a WARRANTIED rebuilt engine for a fair price. I'm 2 weeks in so far and everything is running great. When I called Angel explained the different options, pro/con's of each. We settled on the rebuilt, warrantied option (even though it wasn't the cheapest option he gave). Once I took the car in Angel kept me updated on the process, even sending photos. If this engine runs for another couple years I'll be very happy. read more

LOVE LOVE LOVE how fast and efficient the service was! Called for a quick oil change because we were in our way to Vegas and they were able to squeeze us in. With an estimated 30-45 mins for the oil change. They offer a waiting area with water, tea, and coffee. Our car is a 2019 Kia Optima btw! Also, the employees are all so inviting and nice. They strike up conversation and make you feel so comfortable. They ask questions to make sure they get your service right and again, everything went so smooth. This definitely will be my go to spot for any car needs now that I live in Orange County! read more

Ive been coming to sams auto hybrid for about 2 years and they do not disappoint. Very quick service, polite, and communicate for what my car needs. I didn't have an appointment and they were able to squeeze me in. I moved away but always come back every time to see if my car needs any maintenance. Thank you read more

Amazing service recommended for all! I did an oil change here! Great values! 30 for an oil change read more

Came in with my wife's 2012 Prius, which was overdue for its 100k service and had a laundry list of things it needed done/replaced- including work on the suspension, which had become sluggish over the last year. I was given clear and quick estimates for all the work the car needed, and the prices quoted were WELL below dealership prices on everything. They sent updates via text throughout the day re: the work being done, and they were able to turn around the car within the estimated time frame they quoted. Really happy I found this place- I'll definitely be coming back when our other Hybrid needs work. read more

Absolutely amazing family owned business that puts attention to detail as well as phenomenal customer service. Angel and his team took great care of me and they made sure that everything ran good and when I had a concern, they asked me to bring it back with no charge and took care of it! fair with prices and I also get my oil changed here too. They gave me a loaner while they replaced both of the batteries of my hybrid. read more

I come for oil change. The service is good. They are very professional and friendly people. Price is affordable. read more

Sam Auto Hybrid - Sam auto hybrid - Auto Repair Near Me - Costa Mesa, California

I'm not much of a person to leave reviews but the customer service here warranted one. A+. Thank you to Angel and the team at Sam Auto Hybrid for making me feel taken care. Friendly and fast service. read more

Everything and everybody was so pleasant there. Had a great experience and they fixed my car :) Thank you guys.

I would not recommend this shop. It's a part replacement factory without solid diagnostics. Too much overhead in pricing. Sent me home with car only to have check engine light pop up multiple times. If it's not a Prius, probably not the shop for you. If you're looking for a parts cannon mechanic you'll find it here. Do not bring your Chevy Volt here unless it is for an oil change... read more

We came here to get catalytic converter shields installed on both our Prius' and the service was quick, reliable, and staff was friendly and accommodating. The waiting area was cool and provided us with coffee which was refreshing in this heat. We highly recommend this BBB accredited institution for your hybrid needs. Come check them out ! :) read more

They were really helpful & got what my car needed. Got my car back the next day. Thank you Angel. read more

Thanks for the quick help with the catalytic converter cover. Pleasure doing business with Angel and Fardin. "Please call Angel 949 4441415 or Fardin 714 6164374 thank you" read more

VERY HONEST. VERY FAST. VERY CHEAP. These guys are so nice. Always willing to help even if they can't provide the service. Ask for Angel or Fardin! Extremely nice people. I'll be coming back for anything I need with my prius. read more

Sam Auto Hybrid - Auto Repair Near Me - Costa Mesa, California

This place was recommended by a friend and I was skeptical at first. I have heard of hybrid batteries places that pop up and suddenly disappear. When I arrived it felt like I was at a car dealership. Everyrhing was super clean and they even offer coffee and snacks while you wait! I called before I arrived and spoke with Mostafa. Mostafa is amazing! He told me to come in at 8am and he was already waiting for me! I couldn't believe how diligent he was. Usually people make you wait but not Mostafa. He quickly walked me over to my car asked me what was going on. He brought over his computer and sat down with me and explained everything the computer showed. He did not rush me even though I had an exaggerated amount of questions. Not only did he spend all that explaining what he was going to do but he also told me that my car would be ready the same day. A short fee hours later I was already back with my Prius. He explained what I needed to do to get my battery to mate w my car and voila! My car is running like new!! Mostafa!! You are the best! Thank you so much!! I highly recommend Mostafa and his staff. They are super honest and talk to you like a person. I did not feel intimidated at all. Great experience and couldn't be happier with the service both my car and I received. Thanks again Mostafa. Great looking out! read more