Staff is always ready to help and knock out whatever a customer needs. I have gone in there needing…read moremultiple documents printed and notarized and they make sure I leave better than when I arrived.

Showed up on Saturday, July 17th at 9:20 AM and they were not open, despite their hours clearly…read morestating they open at 9:00 AM. This is the second time this has happened to me recently. Showed up on a Sunday well after the time they are supposed to open and they were closed. I wish they would put a sign on the door as to what their status is so that customers know if they should attempt to come back. The previous owner was so great and kind, the new owner is missing the mark.

The owners are great! The service is excellent. They could…read moreuse a bit of clean up to make the place look more professional.

This is a strange shop that is full of clutter! Makes me wonder if my package will even be…read moredelivered or picked up accordingly. The clerk takes forever to acknowledge you when you walk in. Takes a long time to deliver a receipt.

I stepped into The UPS Store on Pleasant Grove Boulevard at Highway 65 in order to overnight an…read moreenvelope. This was my first time in this UPS Store. Like other UPS Stores I have been in, the wait was reasonable and the customer service was excellent. I was helped by Cesar. He was friendly and respectful. I found Cesar to be a fine representation of this location and The UPS Store in general. Thank you.

I visit this UPS location about every other week, mainly due to how conveniently located it is…read more However, I find myself dreading each visit when I see Cory (the older blonde woman) working. As someone who represents the face of the store, her behavior is consistently rude and unwelcoming. She often comes across as having a power trip and is snappy with customers, creating an uncomfortable environment. It's baffling to me how someone who appears to dislike interacting with people so much is in a customer-facing role. I genuinely don't understand how she is still employed here, given the consistently negative experience she provides. I hope this issue is addressed, as it significantly impacts the overall impression of this location. Other the other hand I will see Stephanie when I am here and the times I see her she is so friendly and always providing amazing service. Cory should take some notes from Stephanie.

I am always been happy with the service at the UPS store in Lincoln, but yesterday they outdid…read morethemselves with their help. I have a 30lb toaster,oven, fryer to return for repair, The company had shipped me the box, but I realized there was NO WAY I could package it at home and be able to put it in my car and carry it into the store -- too heavy and bulky. I went into the UPS store on Friday and talked with one of the employees and we agreed the best solution was for me to bring everything into the store separetly and I would package and tape it in the store. When I got to the store yesterday and walked in with the empty box, an employee was right there for me. While I went back to the car to get the oven, he prepared the huge box for me, then expertly put the oven into the box and sealed it all up for me! I didn't have to do a thing extra. I even asked if we could check the bottom of the box to make sure I had put enough tape on it, it turned out they had already reinforced the box for me! I am very grateful and thankful for their expert help yesterday.

The lady at UPS store was rude to me refuse to work told me go to another line flat out rude.if I…read morecould give this 0 stars

Long line this morning. With only one guy working who was doing a notary or something that took…read moreforever - the line kept getting shorter as people in front of me decided to leave - finally Another person showed up at the same time he finished the notary and they go the line moving

first ever transaction here. There were two staffs that was ready to greet me. I was just here for…read morea return of items and it was an in and out encounter. I would say on that visit the valued my time and theirs.

Holly and her family has created an all in one stop shop in Loomis that should be replicated in…read moreevery city. They are beyond helpful and never make customers feel rushed.

Super cute family owned business in Loomis. Friendly and not busy, easy place to do your shippingread more

I don't know why this place gets a bad rap, but it's excellent service and they always greet you…read morewith a smile. Thanks for the great service.

I went into this UPS Store location simply to mail an envelope and was surprised when the employee…read moreimmediately began collecting my personal information and asked for my driver's license. When I questioned why that was necessary just to mail a letter, I was told they needed to add me into their system to "make things easier next time." Another employee chimed in and said this was "standard." I made it clear that I did not want my personal information stored in their system just to send a piece of mail. The entire interaction felt unnecessary and intrusive, so I trusted my gut and left. I then went to the local USPS office up the street, mailed the same letter without having to hand over my driver's license or personal data, and it cost significantly less. Based on my experience, I would avoid this location unless absolutely necessary.

I have been a box holder the last 3-4 years. I am in often, have packages delivered there regularly…read moreand enjoy the excellent customer service with each visit. I would highly recommend to anyone. UPDATE: I just wanted to take a moment and update this review. Their service remains outstanding! Thanks for everything Kevin:) Olympus Pointe Landscape Inc. Update: still loving this place every time I come in. Really appreciate the level of customer service and knowledge. Thank you to everybody that works there!

Mail Boxes Plus is very disorganized and poorly run. I waited for quite some time while the only…read moreemployee (possibly the owner) was chatting with another customer about her dogs. When I finally asked for help faxing a legal document, the fax machine/copier wasn't working because the feeder was broken. I then decided to just mail my documents instead, but I needed certified mail, which requires a postage meter not stamps. Unfortunately, there wasn't enough postage loaded on the meter, so I was told I'd have to use stamps, which doesn't work for certified mail. Overall, a frustrating experience. The business seemed unprepared, unorganized, and unable to provide basic services. I won't be returning.

Bri took wonderful care of me. Extremely accommodating and great customer service! I'm sure I'll be…read morecoming back to this location

Bri was so helpful and so friendly! In addition, there was no wait. Definitely my favorite UPS…read morelocation :)

Special thank you and shout-out to Rick and Jon at Fedex Rocklin for their excellent customer…read moreservice! My husband wanted to get a foam-mounted poster printed for a car show that Sunday. In the past, we had printed a poster at our local Staples store but this time we had to look at other options since in-store pickup wasn't available and we would need it delivered. We did some research and found that Fedex pricing was comparable AND the poster would be ready within 1-2 days, which was faster than other options like Office Depot, Vistaprint, Signs.com, etc. We uploaded our file on a Tuesday around noon. The estimated finish time would be Weds, which was perfect. Then around 6:40pm on Tuesday, we received an email saying that the poster was ready for pickup. Since they close at 7pm, my husband was excited and decided he wanted to pick up the poster before closing. When he came home, he was clearly very disappointed. The colors on the poster were a lot darker than anticipated and his blue car ended up looking like a black car! We weren't sure what to do, since it could have been our fault with the photos, right? And since the poster had already been printed, there was a chance the company would say, "Sorry, we went off your file and you have to accept the finished product." That night, we were kinda bummed.... I did some reading and research (on Reddit forums, lol) and many posts mentioned that print shops should be able to adjust the colors on their printing. I remembered back in my teaching days, when I was at the copy machine, I'd turn the darkness on my originals higher, so maybe that was what happened in our case---the darkness was too high. We decided it was worth a try to ask Fedex if they could somehow print it with lighter tones. Honestly we were kinda apprehensive when we walked into Fedex that day. Fortunately we were greeted by Rick, who listened to our woes and was super understanding and helpful. Soon Manager Jon walked over and we explained our concerns. I was so impressed by the patience and attention to detail that both of these employees showed us that day. Long story short (guess it's not that short anymore), a few hours later, Jon called and said he had adjusted some of the colors and that the poster was ready for pick up. When we got there, the reprinted poster looked so much better. My husband was so happy and grateful, because now he had a poster he could be proud of. We know redoing the poster required extra time, effort and printing costs for Fedex, so we are very thankful that Manager Jon took the time to make a customer satisfied. Excellent customer service and two wonderful, friendly guys who made the whole process enjoyable and boosting Fedex's reputation in our mind. Now if only Fedex would accept USPS packages for drop off, they would be perfect! ^_^ Thanks again, Rick, Jon and Fedex Rocklin!

Charlotte rocks! The customer service couldn't have been better. She guided me through my…read moretransaction and made sure I had everything I needed!