Use this location very often due to their great service and their apparent desire to get you taken…read morecare of and get you on your way. Mainly Amazon returns but have used their notary and overnight letter delivery. Everyone I've dealt with has been great but Joseph stands out as the best. It's because of the people that are hired hear that me and my family always use this location.

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

I have been a box holder for 8 years and pricing has gone up consistently every year…read more This week we ordered medication from Kaiser and the staff handed it over to a stranger who took it home. This is a 90 day supply, retail cost about $3k. Only after losing my marbles did they get busy and start trying to figure out where it went. Life saving heart medication. Asked for a manager or owner call, NOTHING. Do better!

It smelt like lavender and shipping bubbles upon entry. The service was very hospitable and it is…read morealways neat and orderly when I use this company.

The staff here is the best…read more They go the extra step to insure you get the best shipping for your money, with the missing element in most stores; the human touch. Liz, Royce, and the whole operation is just a pleasure to work with.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

This is one of the places that always greet their customers with a smile. Twee was so helpful with…read moremy Amazon return. I wasn't able to get my phone to pair with my printer, so Twee took care of printing up the return label for me! Also, I never have to wait long in line. They are also located in a convenient location. Same parking lot as Walmart.

Friendly knowledgeable staff. I stopped in yesterday to get…read moresome shredding done. Oh you know moving and FINALLY Getting rid of useless paper products accumulated in my extra room. I had several brown paper bags of old bank statements, old credit cards, checks from old bank accounts and years and years of old tax documents. It did cost a bit more than I wanted to spend byt with a AAA card they provided a 5% discount. I feel much happier without all that paper. And let me give a shout out to the nice lady that had to deal with an angry lady in the other line. She kept her cool with an upset customer.

Very nice lady who helped me get a PO Box . She answered all my questions and was very helpful. My…read moreMail Box has the best prices in town on PO Boxes. And they offer three months .

My experience with my mailbox is always Pleasant the energy always is the same she greets her…read morecustomers with a pleasant smile also she make sure that her have the best deals for as prices is concerned she gives off the best customer service to make sure the customer is satisfied and the compassion that she have doing Christmas time the holiday time I experience she makes fudge she also makes the best chili if that's not the best customer service appreciate you thank you for all that you do for your customers

Katherine is such a delete to work with! She has helped me with notary, and makes sure I have…read moreeverything correct before it is sent! I think she needs a raise!!! The owner and the rest of the staff are also wonderful to work with Our family has been going to this location since the day they were opened and are so happy they are so close by. We buy a lot of Amazon products and it is easy for returns!

I had a lot of fun at this store today. The employees are very cheerful with big smiles and bright…read moreeyes. It was definitely a breath of fresh air to walk into an establishment with such infatuating attitudes. Job well done ladies!

I needed to ship some dishes that have been in the family for 4 generations. In fact a family…read moremember worked in the Wallace China in Los Angeles in the 1940s. I called a couple of places but didn't really feel that they were interested in taking on the wrapping of the dishes until I called here. I can't thank them enough for taking care of wrapping everything and shipping it for me. You can trust in their work!

I have been using this office for years. Customer service is good never had any issues. And I will…read morebe referring people in the future.

This was my first time visiting this store, and I had a great experience. I was welcomed as soon as…read moreI walked in and received assistance right away. The woman who helped me was friendly, professional, and made my transaction quick and easy. I will definitely be returning to this UPS location in the future!

A very convenient location with friendly, helpful staff! Excellent customer service!…read more We will be back soon!

Lady working there is always very helpful and friendly. I can always find what I need.read more

Always meets my needs! The young ladies at the counter are always the best! I was in need of a last…read moreminute printing job, and they had me in and out quick!

5 stars! I came in to have a large batch of flyers printed for my business, FC Valley Tree Care,…read moreand the owner really went out of her way to help me. She's a Manteca local and took the time to compare pricing with Staples, Office Depot, and other printing options to see what she could realistically do for me. What impressed me most was how much she was handling at once. While helping me with my printing order, she was also taking care of other customers coming in with packages, boxes, shipping, and purchases, and she kept everything moving. You can tell she's a hardworking small-business owner who knows how to multitask. We even went back and forth on pricing. Obviously, a business can only discount so much and still make money, but she genuinely tried to work with me and get me the best deal she could instead of just giving me a price and sending me on my way. She was thorough, compared options, made calls, and explained everything. What I especially respect is that her business seems to be built heavily through word of mouth. Coming from another local business that also values referrals, I appreciate that a lot. When customers recommend you because of the work and service you provided, you have to keep earning that reputation every single time. It shows that she's willing to put in the work and let her customers' experiences speak for the business. As another local business owner, I respect that. She understands what it's like to run a business, make a profit, take care of customers, and still try to help the little guy and other local businesses when she can. The shop is a little tucked away, but once you find it, it's definitely worth stopping in and comparing their pricing with the bigger office and printing stores. Great service, hardworking owner, and I genuinely appreciated the effort she put into helping me with my order. From one word-of-mouth business to another, respect. I'll definitely keep Pak Mail in mind for future printing and shipping needs.

Amazing customer service! Had a small area for my son to play while I had paper notary done. Such…read morefriendly service!