Been using 5 Star for few years for winterization of our irrigation system as well as the backflow…read moretesting. They're very courteous and responsive to communication. Their fees are competitive as well. Highly recommended.

VERIFIED THE BEST! The City of Mercer Island sent notice that we needed a backflow test. The notice…read moreincluded a list or 40 companies that were approved by the city. I loaded all 40 of them into my Claude AI program and asked the AI to tell me which one was the best. Which one had the highest ratings and had no bad feedback. It came back stating that 5 Star Backflow was the BEST of the 40 approved companies! I then called Josh, the owner of 5 Star Backflow, and he and his team worked around the clock to help me because I was up against a deadline. His communication with us was spectacular and thanks to him our water did not get cut off. We even had a complication with the backflow valve being broken, but he got it taken care of and he went way above and beyond to help us. I wish I could give him a 100 stars, because he is the real deal and he deserves a great review. If you need a backflow company, 5 Star Backflow is the absolute best! Thank you Josh!

Found Axis through Yelp and per the reviews they were spot on. The owner was extremely responsive…read moreand I never had to follow up. He showed up on time and as promised per his email. He submitted my back flow testing papers and confirmed via email. He didn't charge for travel time (which other businesses did which I thought was odd). This guy seemed honest and very fair prices. Highly recommend.

Highly recommend! Efficient, fast and reliable!! Glad we chose Axis for our backs flow testing!read more

Reasonably priced irrigation repair & pleasant to work with...will use them again. Always have them…read moredo our back flow testing.

It feels like all the Backflow companies want to just take your money and expect you to trust them…read moreto do the test for you at some point before it's due. Oh, but you have no idea whether that's this week, next month, 4 months from now - who knows! Not Backflows Northwest. I called them to make sure the rates were accurate, and to get an idea of when they would do the test. The guy was super nice, and he said he'd do the test on Wednesday, and they said they'd leave a note on the door when it was completed. They did it a day early, and left the note on the door just like they said. This was exactly the ideal experience in my opinion, so I strongly recommend them!

Awesome is just the beginning. Pouya was this and more. He was responsive right out of the gate and…read morevery reasonable in the cost. He worked with us and provided the right services for the right price. We even had a broken item we had purchased and he went and exchanged it and finished the work. I highly recommend Pine Rooter and Pouya for your needed.

Pouya was very propmp in responding to the inquiry and going above and beyond. What stood out for…read moreme is making time right away to correct things when I followed up. I would be using his service again in future.

We called with a shower emergency (broken cartridge) and Sam was there within 20 minutes on a…read moreSunday night before a holiday. He was courteous, kind, and took the time to both explain and show us exactly what the problem was as well as his fix/solution. The shower now works better than before. We will absolutely be calling him in the future for any plumbing-related scenarios and would highly recommend him.

Who would have ever thought having to call a plumber would be a pleasant experience? After putting…read moreoff our basement toilet replacement for way too long and too many vague quotes and stipulations, we found Sam and All Ways Rooter. He was prepared, on time, professional, very quick to get us on his schedule, and does wonderful work, I cannot recommend Sam and All Ways Rooter more. I certainly don't want or wish for any more plumbing issues in the near future, but if that is the case, it will be a pleasure to work with Sam again. to take care of our problems. Kevin and Bonnie

Knowledgeable, respectful, and professional - would recommend. Had a running toilet. Jason tried to…read morerepair but confirmed that it actually needed replacement since there was still issues with the seal. Jason came back Caleb and installed a new toilet for us. Pretty seamless, nice install. Excited for my water bill to go back to normal.

Jason was awesome. Excellent communication before the visit, and during, giving me details all the…read moreway and informing me of what I needed to know. Had a cracked toilet replaced and 3 feeder lines. Recommend. I will be using them again (hopefully not too soon lol)

In short: They ghosted me, even though they came highly…read morerecommended. Not sure what to make of this. In long: I needed a plumber and got a referral to these folks. I called and everything seemed normal enough. Kinda had that family-business vibe, like maybe the "office" was the house and family answered the phone. The person who answered the phone had trouble with my last name, street name, city name, and zip. I was just repeating and repeating, but that happens, so no big deal. She then said she would text the info over to the tech "right away." I knew the tech couldn't be sitting around waiting to drive to my house, so I asked if I should expect a call back tomorrow, today, or later in the week. I'm having this entire conversation with my work persona, very laid back and curious, no pressure, but she bristled HARD at this question. Huh? "Well! Huh! Um, I said right away. He'll get it right away." What? I'm curious how busy he is and when he can fix my sink...I am in no way questioning your ability to send him a text. I'm sure he's busy. "Right away" is the same as 30 minutes or more if he's on a job, so I am good. We hung up with no ETA for a call or an appointment. That was 3 full business days ago and no sign of them yet. I'd go one star but they did come recommended by someone I trust completely. Overall, though, I'd look elsewhere for plumbing help.

This company has done good work, but once you start feeding them more work, they end up jacking…read moretheir prices unexpectedly. They quoted me $425 to replace a bathroom faucet in a new home, and I had to provide the faucet. They quoted me $380 to seal a toilet. How is the faucet work so much more expensive. My impression is that they will just throw out numbers to see what sticks and if you seem to live in a nicer home, they jack up the price. Again, good work and they're timely, but you're likely overpaying for their service. I would definitely price out any work you ask these guys to do. When I confronted Al about this, he basically told me, "good luck finding a new plumber." And this was after I've fed him business for over three years. Arrogant and expensive.

As often is the case in this space of business, I was reaching out due to a clogging emergency. Our…read moredouble kitchen sink, with disposal, wasn't draining. Our dishes needed to be cleaned and we were going on day two. Moe was quick to respond. Provided a competitive quote, and best of all, selfishly, was available same day. Wonderful. He was able to come out to our home, took lay of the land, identified possible issues and proceeded to get to work. Put on shoe coverings (thank you! as we are a shoeless house), brought in a tarp to keep clean, along with equipment. Within an hour, he was cleaned up and headed out the door. Provided some great tips to keep our drain clear and some ideas on improvement and maintenance in the future. Wonderful experience, very pleasant person, and the price was on par. I would definitely do business with again as the experience felt honest and authentic. I appreciated it. Thank you Moe!

These folks are great! They came out same day for an urgent concern and took the time to walk the…read moreproperty with me to teach me a bit about how the drain lines are working. We'll absolutely give them a call again when the need arises.

Showed up on time, triaged the issue and fixed under an hour. Lower cost than initially quoted too,…read moregreat value! Would ... and in fact will.. hire again!

This is the second time I've had Mike's crew in for a job, in this case a new sink, with some…read moreunanticipated complications. The guys did an outstanding job - on time, friendly, quiet, complications dealt with at no extra charge, thorough cleanup. It was a pleasure to have them here, and the job was very well done indeed! Five stars.

I'm so impressed with this team's professionalism and integrity. They put in a genuine effort to…read morelocate our sprinkler shut-off, which ended up being in a very hidden, non-standard spot. When we finally tracked it down through the previous owners, they came back out to finish the job and generously waived the fee for the initial visit. It's rare to find a company this kind and fair- they've definitely earned our repeat business! Also I called multiple companies for winterizing for sprinkler systems and they were the most reasonable price. Highly recommend!

I found Shane on yelp and called him to come repair some broken sprinkler lines. He worked…read moreefficiently to make the repairs and made some recommendations to re-organize our sprinkler zones as we're DIYing our yard and moving around planter beds/our lawn. I called him back to do the work and he was able to come back quickly the next week so he could re-do the zoning before we seed the lawn. Shane and his co-worker worked efficiently and quickly. Will call them again for any future sprinkler work!