I used Seattle's Best handyman for a project that I needed done for the company I work for. We have a corrugated plastic roof that was failing in the rainy Seattle winter, causing excessive noise in the work environment and damage to items being stored in that area. I reached out to Seattle's Best Handy Man in hopes that they would take the job most roofing companies wouldn't. With a simple inquiry via the website and phone call, we had a date set up for them to come by with a rough estimate over the phone. Easy.
Upon their arrival, the owner gave worked with me to get a more accurate quote and explain everything. The quote came out higher than the phone quote, not surprising as he had now seen the damage and what needed to be done. this was fine. He did bring a team of three workers with him to do the job. This was a little unexpected as i would have expected three people maximum total for such a job. However, the quote was reasonable for man hours. Nothing suck out as a red flag, so we moved forward. Three guys started on pulling the old roofing off, while another went to get supplies. As i would check-in throughout the day, everything seemed on time and on budget. Upon completion of the project, we were given a updated invoice which had a SIGNIFICANTLY higher grand total than the original quote. This was extremely surprising. When asked, they pointed to the total man hours for the project. this seemed a little fishy and suspect. However, we had a new roof that looked to be quality and were told would hold up for years to come.
Now, 9 months later, we are dealing with a failing roof from materials of low quality and poor craftsmanship and product on Seattle's Best Handyman's end. The previous roof lasted 10+ years of Seattle weather. After visually inspecting the damage to the new roof, their is an extreme lack of quality to the construction that was done.
All in all, I would not use Seattle's Best Handyman for any project moving forward, personal or business related. Much like others experiences, they seem to be nice enough people at first, but have some extremely sub par business practices. read more