'Twas the morning before Xmas and the O2 sensor was burned out on my Hyundai. I needed to be…read moreroad-trip-ready for Los Angeles the next day but this sensor had to be replaced first. I called Ron Carlquist (owner of 3C's muffler repair) the afternoon prior and he said I could come in the following morning. Ron was friendly and confident with his work. He tracked down the part I needed and I was out the door in less than two hours. What a life saver! Thank you!

I read the previous review. Very untrue. The lady is obviously someone that Ron knows. He's NEVER…read morefriendly. He's rude when he answers the phone and acts like he's doing you a HUGE favor just by answering a few quick questions if he even answers them at all. I'm highly disappointed with the way he treats his customers. Don't waste your time and spare yourself a rude phone call. It doesn't take much to be kind and answer a few questions. Ron, if you are so unhappy with what you do maybe you should choose a different profession. Perhaps one where you don't have to speak to anyone. I hear Yakima Waste Systems is hiring. I'll be taking my business to other "Ron" in town. At least he treats his customers like people, not problems.

I've had TWO Horrible experiences with this business. They towed two of my vehicles minutes from my…read morehouse . First vehicle in my same road it was one hour till I came to get it cause I had to wait on a sitter for my babies and a ride. Pulled up he was hitching it up already! It was puled off the road no danger and live in a side street( hardy any traffic). Second on street down from mine , 29 minutes. Gone! Never mentioned that road on report, tryed to make it seem like sheriff found it . I'm gonna sue.

Helberg towing saved the day! They were so friendly and fast! The young lady was there in less than…read more25 minutes!!!! Very professional and polite. I have definitely added them to my contacts and will be using them in the future. It was also very affordable.

I have been in the automotive industry for over 25 years . I was given Act Now's name by a friend…read morewho gave a high recommendation. I gave them a call and was able to get an appointment right away. I was very impressed with the attentiveness given to detail by the Technician!!! Tom along with the technician were able to help identify the concerns and went the extra mile to replace an alternator(under the parts warranty) that I had replaced elsewhere just recently. I left with pure confidence in this business and would highly recommend them myself!! Thank you gentlemen for a job well done!!! Cheryl Former Service Manager/Director for Mercedes-Benz, Nissan & Volkswagen

The service here has been pretty good. I bought a 2015 Explorer XLT here a year ago, every little…read moreproblem that has come up has been fixed quickly. A couple months ago I took the car in because a main computer component went out and I didn't get the vehicle back until a month passed. The representative I worked with was very attentive and kept me informed of any changes to the status of my vehicle. The last problem I had was with the traction control and electronic advancetrac, which they fixed very quickly. All in all, I'm pretty happy with the service here.

This shop was "recommended" since they do "great work", but my car was in an accident back in March…read moreand went in from my insurance to cover damages. It has been a little less than 3 months with no movement, we called and sent email after email (they told us they never got our emails but after a couple calls replied to our emails a day later) with no update, since a part is on "back order". We called and they told us that they thought we would be getting the part they needed, we told them that is their job. Why should be looking since they are being paid to do the job. We insisted on even getting after market parts just so we can get our vehicle back. We are still waiting for them to return us our vehicle. This place is a joke, do not go here, go somewhere else for better customer service and faster deliverability.

I went and had mud flaps put on my 2017 crosstrek and it looks great. I came in on time for my…read moreappointment at 9am and was not out of the door until after 11am. I know they didn't start until I was 45 min into my appointment because I could hear the tools and I could tell what steps they were on by listening. Although it turned out great so I really don't care about timing haha I was not in any rush :) (They were not wearing masks at all so heads up if you have any older or sickly relatives)

Great job and cutomer service. The work turned out fantastic. The employees were very friendly and…read moregood communication. I had other work I needed done and they called a buuisness they knew and arranged for me to getr it fixed at the shop they called right after my work at Aftermath was complete.

Honestly.. the best experience I have ever had at a mechanics! I was on a road trip through…read moreWashington in my RV when I started having engine problems and broke down. I called Pelzels and left a voice message explaining my situation and they got back to me that day and said if I can make it bring it in today or tomorrow! I can never find a mechanic that's willing to look at it that fast. They understood my situation and got me in. They did amazing work on the RV and she's running like a dream and the customer service was unbeatable! Such a good group of people and I believe his name was Clint was wonderful to talk to and really walked us through everything. All in all, great experience and would highly recommend!

DO NOT GO TO THIS PLACE!! After over 4 weeks of having my car, the owner finally said that my…read morebrakes were fixed and that my car was ready to SAFELY drive. He even said that he test drove it himself. However, I received my car with HORRIBLE working brakes. The owner straight up lied. I am so infuriated and disappointed. Please do not go here if you care about your safety and the customer service you receive!!!

Window tinting looked amazing and hasn't peeled or bubbled, will be back with my other vehicles!read more

I called about having a stereo installed and they said they would call me back they just needed to…read morecheck and make sure they had the kit for it. I called them back 5hr later after hearing nothing and "he was still checking" ... I never heard anything else from them and needed up going to a different shop.

Great service...good price right on time.he towed my car on October 29 2022 around 1:00am…read more He was on time and did great work

What a joke. Company hangs up when you try to call and give new owner info on a vehicle they…read moreimpounded that we sold to another private party, to help them out. DOL.WA.GOV states right on their website that when you PURCHASE a vehicle the new owner has 15 days to transfer, yes we should have done the report of sale in a timely manner, but we did not, the new owner is still responsible for transferring title which I tried to explain, which is also why there are $ penalties when they finally go to do so. But I understand towing companies don't need to care about their reputation. Shitty customer service guys. Was just trying to help a fellow auto related company out. I've been doing this type of paperwork stuff for over 30 years, and I know how frustrating it can be sometimes. So much for trying to help out.