Welcoming and knowledgeable crew! Came in with a mechanical issue, had it resolved in a…read moreprofessional and timely manner! Highly recommend this shop. Great people and great service.

Lied to me telling me my AC compressor was the problem, quoted me $1,000+, had someone else look at…read moreit and even swap out it out with a new one, the AC was still broken. The compressor was never the problem it was just the climate control panel which was broken. Almost spent 1,000 just to have the same problem, I do not recommend this place.

I always cane to The South 72nd Valvoline Instant Oil Change in Yakima to get my oil changed but…read moreno more. My car started leaking oil. I suspected my last oil change. I thought maybe they stripped the threads on my oil plug. I had a different mechanic look at it and the Valvoline Instant Oil Change place had put on the WRONG oil filter. The base where it screws onto the engine was smaller and oil was blowing out on my starter and exhaust. It should have been obvious to the guy in the pit that he didn't have the right filter. Not acceptable. It could have ruined my engine or burned my car down! Never again will I use ANY of their locations. I should have known I guess "If you want it done right, do it yourself"

quality is bad after changing my car coolant radiator burnt off and damaged my engine…read more Horrible customer service never helped you and instead of listening they hanged up

Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability…read moreto cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care.

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't…read morerequest any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary.

Had 2 front rotors and pads replaced on my civic si. He could not have done a better job, no steps…read moremissed and he got me in next day! 10/10 for my guy and very affordable. Definitely recommend

If your looking for someone to do a great job and very puntual call Alan. He came and did a couple…read moreoil changes for me even on the 4th of July. Very good communication and he knows what he is talking about. Very pleasant to deal with. Price was very reasonable also. Thank you

Brought to them for front end work. Replace control arms and alignment. $1600…read morePicked up the truck and alignment was not right. Vehicle pulled hard and steering wheel was not straight. They requested I bring it back. They had already had it for a week and and a half. I had to return to arizona for cancer treatment. By the time I got to arizona , my tires were destroyed. They refuse to reimburse me or compensate me in any way. Terrible quality control and poor customer service

This man is a senior technician he knows his stuff he is highly qualified as you walk into the door…read moreyou have the secretary and the counter that is very messy to the left is like used to be looks like a living room that is dirty and messy needs some organization skills to get your vehicle worked on I highly recommend this place they do excellent work

Lets talk about IN and OUT service…read more Clean waiting room I like it, with free beverages and also a TV to make the time fly by. They were almost there with the five star and realized my washer fluid was NOT topped off. My Renton Jiffy Lube tops of all my fluids, so this was why the 5 start didn't happen. I will return, but next time I will make sure I ask, didn't know I needed to, my fault in the end. The price was great, the time was fast, and the car windows were clean in the front and the back.

Spare yourself and go somewhere that won't completely take advantage of you. They lied about prices…read moreand Mark things on the invoice that they didn't even do. All around awful!!

We were traveling thru Washington on our way to Alaska. We needed an oil change on our truck…read morebefore we went into Canada. We stopped into this Valvoline Store. It was early on Sunday the 8th of June 2025. Despite the day and time the store already had a few customers ahead of us. These guys are great! They are very efficient as it didn't take long for them to take care of us. They were very friendly and professional. The guys seemed more like a pit crew and interesting to watch them. Each technician communicated with each other and knew exactly how to get all the many different systems checked and serviced with efficiency. If I lived in that area I would be a regular and get all my vehicles serviced with them. I wish we would have remembered their names to thank them again. Anyway an outstanding experience!

Best oil change experience I've ever had!! They were super quick, super thorough, and at a great…read moreprice. I have no doubt they knew what they were doing and I trust them 100% with my vehicle.

Came here today for a oil change and I had the best experience with Cody super friendly and funny…read moreand actually looks like he loves his job

Great quick service, super friendly staff. Cheaper than most other Valvoline's I've been too.read more

20 hours ago New Got…read morea flat and had to buy 4 new tires to make it home to Spokane. Firestone was unfortunately the only option since it was a Sunday. Hours after they said the vehicle would be ready, we can finally head out. Two hours later one of the BRAND NEW TIRES blew leaving us stranded on the side of the road. So after spending over $700 for the tires, we also got to pay $450 to tow the vehicle the rest of the way home. Dealing with the store we bought the service from sucked. Dealing with the area manager was BARELY more helpful. Even if it's Sunday, I'd wait it out until Monday to go ANYWHERE else. I now feel stuck with these tires and I don't feel safe on the road, but i can't afford to purchase another set since I already bought these out of desperation.

I've been bring my car to Firestone for years for maintenance and tires, flat tire repair, etc…read more It's always been an easy, quick and enjoyable experience. Austin at the front desk doesn't do to bad a job either :)

Friendly, respectful, helpful and knowledgeable folks in all things about tires. The environment is…read morevery clean.

These guys were great. Ordered my tires over the phone since the online system wasn't allowing me…read moreto finalise my order. Super easy, they only took a couple days to arrive, and I was able to get them installed quickly. Very nice guys in the shop, and the owner is a really cool guy. I enjoyed taking with him. Tires look good. I'll definitely return there for other vehicle work as needed.