Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

Eric and his staff (especially Dave, who is excellent) have installed equipment and professionally…read moreserviced our audio and video equipment at BOTH our Rochester, NY office (Woodcliff Office Park) and at our nearby residence in Mendon, NY. The service we received over many years for both clients has been outstanding. Highly recommended!

Chris did a fantastic job with my vehicle. I am really pleased with the outcome of everything. Will…read moredefinitely recommend going to them they take good care of you. And a big thanks to Gabriel as well you guys are the real MVP..

I had a Nest doorbell installed and was happy with the service. I would recommend it for the…read moreconvenience, the service will depend on the tech, but mine was very good. Friendly, knowledgeable, on time and professional.

Service was courteous and timely but they failed to remove the malware that is causing my computer…read moreproblems.

My 17-year-old daughter's laptop came down with a bad case of "being a 17-year-old girl's laptop."…read moreWe took it to Simple Tech on a Tuesday, and they fixed both the hardware and software issues quickly and professionally. Everyone we dealt with was uniformly professional and friendly. It's wonderful to work with technical people who are happy to help solve your problems!

Andrew Hollister is the owner of Simple Tec. He and his employees take pride in what they do. Their…read moreknowledge and expertise is top notch. I had them work on my computer and the turnaround time was superb! I recommend them to all of my clients. They are the best in the field!

Awesome customer service and quick response time. Very knowledgeable.read more

Don't even try getting the service man to call u back. He has to physically be in the building and…read moresomeone has to corner him. Then he will tell you one thing and not follow thru. Thank god I know how to use a phone and computer as I did all the leg work that he said he would do. I will find another service tech to service my generator. Part that I found comes tomorrow. Just got off the phone with Roxanne, I could tell that I was not the first person to complain. I felt bad that she had to listen to me. Don't bother with this company until they get another service man...NOT DON!!!

The computer shop looks good. I have a Macbook that has water damage. It doesn't turn on. I went in…read moreto get a quote but it was above my budget. So I just decide to buy a new one.

From the owner: We stand apart from the 'Geeks' and impersonal computer stores though our old-fashioned…read morepersonalized service, certified experience, and broad expertise. Rochester's Personal Technology Expert makes House Calls! * Computer Services for MAC & PC: Computer Setup; Computer Troubleshooting; Virus, Spyware and Malware Removal; Fix Windows Errors & "Blue Screen of Death"; Performance Tune Up; Computer Upgrades; Hard Drive Recovery & Replacement; Upgrade Windows or MacOS; Transition from Windows to Mac. * iPhone & iPad: Setup, Troubleshooting, Tutorials & More. * File Transfer, Backup & Data Recovery: We can help you back up BEFORE disaster strikes, or help with File Recovery after the fact. Did you purchase a new computer? We can transfer your files! We can also recover Data from failed or failing hard drives! * Personalized In-Home Computer & Technology LESSONS! Topics include: Computer Software (MAC & PC), Internet Banking, Mastering Facebook & Social Media, iPhone® & iPad® & More * TV, Stereo & Electronics: What to Buy, How to Use It; Installation & Setup; Home Theater Picture & Sound Optimization; TV Wall-Mount Installation; Consolidate Multiple Remotes Into a Single Intuitive Remote Control * We do *not* repair damaged laptops, televisions, or other electronics.