DO NOT USE THIS COMPANY! I called around and I received a quote for $2100 for a move from WI to CA my ONE BEDROOM APT which seemed like great deal and I was quoted about $1500 less than other movers. They don't deem it necessary to do an in-home estimate, so they just ask you what's in your apt and go from there. Bill was the sales rep I had. He was responsive until I booked and they took my deposit and has been difficult to reach ever since. They will not confirm the date and pick up time till 24 hours from your move. Which can be rather nerve wracking. The one good thing is the movers we're quick and courteous and on-time but once they surveyed my apartment they told me that the cb ft they initially quoted me for was not enough space and will need more than double that amount. He revised my quote to $5200! That is more than double! And what are you going to do? They're at my apt and we need to move out of state next week. We didn't have a choice. I suggest you go with a moving company that will go into your house and properly survey your furniture and items. Don't get bamboozled with AFFORDABLE MOVERS. They are garbage. read more

So far my experience with this company has been terrible, I should have definitely read these reviews before hiring them. 1. Jay the guy who gave me the initial quote said it would only be $2100 and it would take 4 days total for me to receive my things as the drivers only travel 400 miles a day. This was a blatant lie! 2. They were supposed to pick up my items on 8/22, they did not show up until 8/24. The movers were extremely unprofessional, they changed their arrival time from 9am to 2pm, then I get a call from Chicago in the afternoon saying they wouldn't be there until 9:30pm! Well he gives me a call around 8pm saying he couldn't get there until 11:30pm and didn't want to keep my neighbors up with a large running truck (complete lie they didn't keep the truck running on moving day). He told me they would get a hotel nearby and be there between 7:30 and 8am the next day, another lie. They showed up around 10am. 3. Upon glancing over my things he tells me that I sent my item list in wrong and I would be over 5k to move my things!!! It took a lot of yelling, crying and haggling to get them down to a more reasonable $3800. 4. The "manager" named Megan told me I would get my things in 4 days because they had another truck coming to Minnesota but typically it takes 5 to 7 business days. Well based on the reviews I have read on here I can safely assume it will be at least a month before I get anything and what I do get will be destroyed. Moral of the story DO NOT USE THIS COMPANY!!!!! They are completely disorganized and can't keep any commitments that they make! read more

Worst delivery company in the universe. fake yellow page reviews. don't go by the review ratings shown on their website. -------------------------------- Job # 444424 Date of Pickup as per call - 17/18 Sep 2017 Actual Date of Pick up - 19 Sep 2017. Date of Delivery on Call - 20-21st Sep 2017 Actual Date of Delivery - 1st October. I got lucky as their terms say 21 days, I got mine in 11 days. after 100s of calls and a complete rip off. DO NOT BELIEVE ANYTHING THE GUYS TELLS YOU ON THE PHONE & GO THROUGH THE QOUTE THOROUGHLY. THEY WILL READ THE TERMS TO YOU EVERY TIME YOU ASK THEM FOR UPDATE. THEY WILL RANSOM YOU EVERY STEP DURING PICKUP TILL DELIVERY. IF YOU HAVE ALREADY BOOKED THEN GOD BLESS YOU. Hire a uhaul but don't hire these guys, they are cheats from top to bottom. Estimate - $2500 (FULL SERVICE - charged for headboard, stairs, lift and they have a long distance fee - the GUY will never mention these to you while booking your move) Actual - $3200, negotiated hard to got it down, had to pay 4% credit card fee whereas the guy at the time of booking said its waived. Truck arrived 9/30, but left without delivering as he could not confirm the balance. came back next day and did not accept credit card, said they only accept credit cards. no transparency on cubic feet calculation, guys picked up bit did not bring blankets, and i had to use my bedsheets to wrap, luckily my tv and sofa made it safe but my dining table chair came with a damaged leg and some minnor damages to some other stuff. again i got lucky, I was not even hoping delivery so I thank god that my stuff was delivered. Some Names - not sure if these names are real - Joe, Julia, David, Isaac joe@affordable-mover.com  Affordable Movers  100 Nw 142nd St  Edmond OK 73013   Phone: 877-536-6837  Ext. 120  Fax    : 877-644-3658  http://www.affordable-mover.com   US DOT: 1214028  ICC MC: 481984 dispatch@dispatchmymove.com They use different names / truckers, they pick up only sales calls (All) and you will be lucky if your service call is picked, forget reaching the guy/girl who booked your move. lost about $400-$500 work of stuff since the guy at the pickup did not wrap-up the furniture with blanket and this was a full service move. read more

WORST MISTAKE EVER Issue 1: The process began with Micheal - our sales rep and move facilitator. We had concerns at first after reading some troubling reviews online but Micheal assured us everything would be fine and that he would be available throughout the move to answer any questions/concerns we may have. However, this was not the case. After repeated contact attempts for status updates on the move or information about the driver Micheal was totally out-of-touch and when he did get a chance to respond to our calls he seemed rushed and promised us callbacks that we never received. Issue 2: The timeline was severely under-communicated, we had communicated to both the driver of the moving truck and Micheal that we were going to be leaving the country on September 14th, 2017 and it was imperative that our stuff is delivered before then. Both the driver and Micheal, assured us multiple times that it would definitely arrive before then. Again, this was not the case. The initial pack date in Tampa was August 20, 2017 and it did not arrive until September 15, 2017 almost a MONTH later. This lack of communication resulted in us having to work out an alternative plan for our delivery since we were indeed out of the country on the date it was delivered. Issue 3: Due to the timeline debacle, we had to rent a storage locker at a facility for $175 and arrange with a friend to be there when the stuff was getting delivered. Our friend sent over an image of our stuff thrown haphazardly into the back of the truck. It was extremely disheartening, to say the least, and created a massive stress on our end since we were not there to oversee the arrival and were left in limbo as to the condition of our belongings. Issue 4: When we arrived back from our trip 10 days later we got into the storage facility to examine our belongings. This is when we found some of the damaged items and a few days later realized that some of our furniture was missing entirely. Now I know unforeseen circumstances happen on a move and sometimes things get broken or even lost. However, the complete lack of care and respect for someone's personal belongings that they are paying thousands of dollars to move really is sickening. affordable-movers-sucks.com read more

I used these people in Georgia. Same people, they do business in several states. Not only were they 2 days late, but when movers came told us that the contract that we had signed and the deposit we had paid was no good. That if we wanted furniture moved we would have to pay them the entire amount before they would do anything. We contacted "customer service" several times. Had to use different phones because if they saw our number they wouldn't answer. Finally told them to just leave and they told us " that was alright we have your deposit". One of the "owners" text me and asked me to call him about problems. When I did he informed me "he was in the middle of something" to call the office! These people are crooks. Don't use them. read more

If I could give this company a zero rating I would. What started out as a great first interaction and a good quote turned into me being hounded and insulted by there service rep. When planning my move I contacted Affordable Movers for a quote. Ultimately I decided to go with another moving company and when I relayed this info to the sales rep I had talked to, he then tried to strong arm me into choosing him, with scare tactics about the company I went with. He offered a lower quote and I let him know I would think it over and call him back if I decided to go with his company. The sales rep called back again a few days later (from a different number) and I informed him again that I was sticking with my decision to go with another company. This time when he asked who I chose I politely tried to deny telling him so that I didn't get the same scare tactic lecture as before. When I refused to tell him and refused his offer to tell him the next day if he called back, the sales rep became angry and rude. He then began insulting me and mocking me when I asked him to accept the fact that I went with another company and to move onto his next customer. I'm not sure if this is an isolated event with this sales rep or this is how they run their business, but I'm very upset and disappointed with the way I was treated. I will be filing a complaint with the company and reporting this rep. Please be careful when talking to this company in the future as it seems like they are not as good as they first seem. read more

Too bad I can't leave 0 stars. My move just got cancelled. I flew out to Vegas for this. I can't believe how bad and unprofessional these people are - how are they still in business? Don't do it, pay the couple of hundred dollars extra and do it right! I opened a complaint with the Oklahoma Attorney General's office. I recommend all who have been a victim of their fraud do the same. I am still fighting my credit card for the initial payment. read more

HORRIBLE COMPANY! This company is built on lies and deception. I went to protectmymove.gov and they seemed like a company with not allot of issues. So I decided to get them because the other moving companies I have previously checked had bad ratings. Well I was in for a surprise with this company. I am very disappointed in their work ethics and how they actually run their business, I was quoted by Chris at a moving estimate of $2,300 and given a pick up date of June 29-30th no later than 12 in the afternoon this never happened in fact I had a VERY HARD time trying to get the pick up date confirmation with dispatch. They kept on telling me that they would assure me that the dates were correct. I come to find out three days before the pickup that they would not be able to come during those scheduled dates. Mind you this was in the contract saying that they were going to be there in between those days no later than that, not a estimate of pickup. We had plans already made and even booked a place that cost us $900.00 dollars so we had to cancel the plans and pay the penalty which was half of the $900 all because this unethical company did not keep what was in the contract. They ended fixing the issue but still very late and also very late at night. The movers that came by were not so professional. One was cussing and complaining all the time about why he had to do that job. This same man ended dropping my $200 grill down the stairs. And mind you we live in a apartment complex and it was midnight. They were making all types of noise, I felt very bad for my neighbors. In the end the moving cost went from being an estimated $2,300 to a $3,400 move not only that!!!! The driver asked me to tip him so they would not charge extra for being a couple of feet from their limit before they started to charge. Now here we are in our new place again in the contract it says to wait no more than 12 days for our stuff to arrive at our destination. And it has been almost a month and our stuff is not here yet.... again tried to call dispatch until yesterday they told us that it will be here around the 28th of July because the driver did not leave until yesterday. This company is HORRIBLE, they are LIARS, CON-ARTISTS!! I warn you readers do not do business with them. We are stuck here worried about our valuables and also things that we need for work and school. I am going to file a complaint with BBB, protectmymove.gov , and consumer review. They clearly have breached the contract and had made our move a very horrible experience. AGAIN DO NOT DO BUSINESS WITH THEM!!! YOU WILL REGRET IT!!. read more

UPDATE: 9/23 So it has been a while and I feel like I've gone through all of my boxes and am ready to enter my claim. In true Affordable Movers fashion, I called to get the claims department and no one picked up. I did receive an email referring me to http://www.movingclaims.net/ or 800-675-5065. Look up this business on yelp. They have horrible reviews. I saw settlements for less than $70 which is robbery. There seems to be a contract that you have to sign and have notarized at your expense. The reviews on here and Facebook are aligned with the complaints toward the moving company. I'm going to find out if there is another option but if not, it looks like I'll be dealing with more nonsense. UPDATE: 9/3/18 I am missing several more furniture pieces and EVERY piece of furniture I did receive is damaged. I'll be filing a lengthy claim. Stay tuned..... UPDATE: 8/24/18 So the driver who delivered my items was extremely responsive, accommodating, and helpful. HE WAS NOT an Affordable Movers employee. His name was John with Scout Moving and Storage out of Oregon. He let me know that put of all of his jobs, mine was the only one missing an inventory sheet with a list of my items. He noted all things he noticed were broken when he picked up my items from some warehouse at affordable movers. As he moved items, he pointed out additional items that were broken. Im missing several items including a dining room table and a bookshelf. Most of my furniture is broken. I'm still opening boxes and taking inventory of what I have and what's missing. I've added a few pics of my items when they arrived. PLEASE contact me if you've experienced the same or similar frustrations. RUN if you're looking for movers. This company is AWFUL. UPDATE: 8/22/18 Just received a call from the driver transporting my items. Thankful for the 48 hour notice. He stated he had a few deliveries before mine which worries me. My items are going to a storage facility which will also cost me an extra $350 if a semi can't fit on the storage property. Ughhh. Aside from that, he was pleasant. My worry is that they will be ON TIME and that I receive ALL MY ITEMS in the same condition they were in when they were first picked up from my home. UPDATE: 8/17/18 On Monday, 8/13, Rochelle called me and said my items were en route and I would hear from the driver 48 hours before his arrival. I haven't heard from anyone yet. What this company won't tell you when you book them is that your items won't be en route to you until they can fill a truck. It's only then, that you will be able to reach someone to get an update that may or may not be accurate. I'm learning as I go. The hard way. UPDATE: 8/10/18 No one called me back, as expected. I called today and was told, again, that my things are being loaded onto a truck and they are still "working on schedules". One lie after another. UPDATE: 8/8/18 I got a call from a representative (yesterday afternoon) that stated my things would be en route for delivery this week. An ETA and crew contact info is supposed to be provided tomorrow. Rochelle, the representative was very polite. I've spoken to her once before. Unfortunately, she was the first person to promise a call back with an update a couple of weeks ago, but didn't. Hopefully history will not repeat itself. UPDATE: 8/7/18 After updating my complaint on BBB with documentation supporting my claims and updating this review today, I received an email stating my items were moved to the Hollywood FL location. Then received a follow up call informing me that my items will be en route this week. I'm supposed to get a call by Thursday, 8/9 with the driver's contact info and a delivery date. UPDATE: 8/7/18 Well. Not really. More like an FYI. I came across another contact number for these ppl 800.208.5573. I called. Someone clearly picked up, there was a beep. I was placed back on hold. Over 12 mins and counting, I'm holding. They know it's me. My call dropped at just under 25 mins on hold. I'm currently dealing with this company for my cross country move from NC to CA. The nightmares in previous reviews are real. The price of your move will more than double when movers arrive. You will not be able to reach anyone once movers show up to your home. You will not get updates as to the whereabouts of your precious household items. They have caller ID and will send you to voicemail. You will not get a response to email, text, voicemail, or the "Track your shipment" option on their website. I've reported this company to the BBB, attorney general, and various other agencies. They will respond to BBB complaints shifting blame to you with absolutely NO RESOLUTION. I have yet to reach their "Claims" department that I'm positive doesn't exist. They've very recently changed their address from Hollywood, FL to somewhere in Wisconsin. It's August and I still don't know where my things are. PLEASE HIRE ANOTHER COMPANY. read more

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Now that my furniture has finally arrived, I just have to make sure I warn everyone. Please spread the word.....DON'T USE a company named Affordable Movers (affordable-mover.com). The entire experience was a disaster! Issues with contracts, the sales rep told us he was the owner, they showed up 3 days late to pick up the furniture, didn't deliver it for 10 days even though we were told 4-6 for the direct ship they committed, furniture ended up in storage in Virginia, driver had an accident on the way down, cost $1500 more then the estimate, the left boxes clearly labelled for each room just stacked in the garage. And to top it off, the guys the had unload the truck this morning ... they hired them of Craig's list for this job! Stay away from Affordable Movers! Mymovingreviews.com has posted the following about this company A number of positive reviews for this business originated from the same IP address and/or the same computer, which may mean that someone was trying to arificially inflate this business's rating. Our review filter is still working, but this apparent effort to mislead visitors was big enough for us to take additional steps to notify consumers. read more

RRRRUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUNNNNNNN!!!! All the of reviews below are accurate. DO NOT USE THIS COMPANY, IT IS A SCAM!!! BILL PROMISES NOTHING BUT LIES!!! We have a move window scheduled for 9am-12pm today. I called at 1210pm and they said that they had to reschedule for a different day. The lady on the phone was terrible rude and unhelpful stating that it was my fault that we had to reschedule because I needed to call their driver to confirm a time. I was never told that and I was never given a number. Then after getting into a heated argument with her, I asked to speak to a manager and she puts me on hold for 15 minutes. I hang up call back and I get her again...she said that her manager is in a meeting and she didn't know what to do with me so she put me on hold. I get a little more heated - I have a signed contract and a legal team behind me that I am not afraid to use. She said she would see what she could do. She called me back and said they could get a crew here between 4-6 pm tonight. Fine. The crew arrives (which they are sweet as can be, so I feel bad that they are caught in this), who are from US Movers by the way.... and they have my contract and state that the estimate that Affordable Movers gave me for $2600, after doing a walk through, is less that half of the space needed and my quote went up to $5000. Ummm no. Again, I feel bad for the US Movers moving crew themselves as they are sweet and fantastic, but Affordable Movers and Bill are liars, demeaning and do not have the right to call themselves decent human beings. DO YOURSELF A FAVOR AND RUN AND DO NOT LOOK BACK! DO NOT GIVE THEM THE TIME OF DAY - THEY WILL PROMISE YOU THE WORLD AND THAT THEY ARE A 5 STAR COMPANY, BLAH BLAH BLAH...IT IS ALL LIES, READ THESE REVIEWS! DO NOT DO IT!!! read more

I had a really unpleasant experience using this company this summer to move from North Carolina to Dallas, Texas. I do not recommend that others use these movers. A larger company would have a better customer service team, theoretically, which would have dramatically reduced the stress we endured as we waited for our items to come for over a month. For some context: they picked up my shipment on Friday, July 13. I told them my first date of availabilty for drop off was Friday, July 20. They say that they do "everything in their power" (literally, a quotation from their documents) to make that first delivery date, but we need to give them 21 days (which is a federal policy, as far as I can tell). On Monday, July 23, they told us our shipment had made it to Dallas, and they were just coordinating a route to drop it off, and it would take "7-10 business days". We asked if we could retrieve some of our items if it was in town, and they said no. Two weeks later, on Monday, August 6, they told us that actually our shipment had never left North Carolina. I asked why they had told me it was in Dallas; they said "we don't know who told you it was in Dallas." On Thursday, August 16, our shipment was still in North Carolina. When I told them that they were very close to missing their 21-business day guarantee, the manger of Customer Service told me that their company had no real incentive to deliver our items on time because they only compensate customers $10/day for late delivery, and it wasn't financially worth it to them to rush our move. On Friday, August 17, our lawyer got in touch with them. On Tuesday, August 21 (22 business days later, and after hours--movers left our house at 10:30 pm!), we received our shipment with three hours notice (legally, they are required to give 24 hours notice, but this is by far my smallest complaint). Fortunately, our shipment was in relatively good condition: only a lamp was broken. Like others, they underestimated the cost of our move. They estimated $2900; actual cost was about $4000. The booker (Josh Parks) guaranteed to me that there would be no way that they would overestimate the cost; obviously, this was a lie. He also told me that he would be reachable and that I should never hesitate to contact him! But of course, once we got to Dallas, he asked me to stop contacting him because his part of the deal was over. So while I am relieved to finally have my stuff and very relieved that it is in pretty good condition (which upon reading reviews, I realize makes me pretty lucky!), the amount of stress my partner and I endured as we left voicemails that were never returned, asked for updates only to learn that there was "no update," and were told point blank that delivering our items on time was not a priority for the company was far too high. The "track your shipment" function on their website is a joke. Throughout the move, I felt no security that I would receive my items in a timely manner (and indeed, I didn't). When I asked them why they never returned voicemails, why they never responded to emails, I was met with silence. The company never acknowledged or apologized for making us wait. I also have no idea if I would still be waiting for my items if a lawyer had never called. The mover who finally delivered our items was pretty rude. When he arrived, he complained at length about the traffic downtown ("I didn't know you lived downtown!!") (I don't live downtown). Then he pushed me to just "eyeball" my items and not check them off on the list so that he could leave sooner because it was late (I did not ask him to show up at 7:30 pm). I told him that I would do no such thing and would absolutely check off every item. He told me about how he had multiple heart attacks in the last month and shouldn't be lifting items. He chastised me for happily flopping on my couch when it finally arrived because "he can't rest because he's still working." I reminded him that it was because of his company that I had been sleeping on an air mattress for a month, and I would certainly flop on a couch as happily as I pleased. At the end as my partner and I went over the list and saw that a few items were not checked off, he was like "yeah yeah, it's all here, don't worry about it." I told him that I was hesitant to sign off on the delivery until I checked the integrity of the items inside the boxes. He very gruffly told us that his company was not responsible for any items that we ourselves had packed. In the meanwhile, boxes we had marked as fragile were clearly smushed and delivered upside down. It was very clear that this company takes no care of items. I am planning to file a claim for the broken lamp and the late delivery, but I have no faith that AM will ever respond to my claim. If they do, I will update this review. read more

Affordable Movers first called me about my move to Los Angeles. I was a bit worried doing the estimate over the phone but he ensured me the volume was on the high end and could only go down. We did not have a lot to move but he was able to schedule a date which was perfect with our travel arrangements. The pick up went as discussed. Once our stuff was loaded, the amount was less than the quoted volume so the final cost went down! We were able to contact Josh from the time of pick up to the delivery which arrived 2 days ahead of schedule. Per our situation, this couldn't have worked out better. There were a few boxes that were deformed but they had linens and non breakable items so it was OK. Our experience was great and we would recommend them to anyone needing to be moved. Thanks Josh & Affordable Movers!! read more

If I could give this company negative stars, I would. BEWARE. DO NOT USE THIS COMPANY. Fraudulent business practices. Will quote you a price and lie about delivery time. Items will be housed in a warehouse until they can fill a truck. CS and Operations give you the run around and keep disconnecting calls. Items are supposed to be wrapped and re-assembled upon delivery - will not happen. READ fine print in contract. Extra costs keep piling on from original quote. Move was double what was quoted and disgruntled driver would not unload until cash was paid with no supporting paperwork. Company claims competitors are writing bad YELP reviews - completely untrue. Take your business elsewhere. This company should be reported, fined and shut down. read more

DO NOT Use Affordable Movers! My delivery was 3 weeks late and missing several items. The driver states this happens all the time and recovery can take two (2) years; if at all. Affordable Movers state they are only responsible for $0.60 per pound for the stolen/missing items. In other words, they can "lose" your property and give you pennies.. Horrible company. Affordable Movers SIGNED for my property and failed to deliver everything. In my opinion, that's stealing. read more

Absolutely the worst moving company I have ever dealt with! Everything the previous review wrote was 100% accurate. The quote was not even close to what the real price was. It's been 10 days since the actual pickup which was 3 days late of the scheduled day and they still have no update as to when my furniture will arrive. Couldn't be more displeased. How do they have these awards on their website???? I want an agency to check the validity of them. Who can I complain to? read more

I moved with affordable movers after I saw the great review they received on yelp. Of course I was still nervous about my move because you never know what can happen. And thankfully everything went smoothly. They came on time, were very professional, and explained everything to me. I received all of my items in the amount of time that they said it would take there no surprises. I'm very very satisfied with them ,Thank you so much for all your help and being one of the good miving companies out there. I gave them 4 out of 5 stars. Everything was great, the only thing, one of the gentleman that was working in the house didn't have his uniform, and I think it's really important to be dressed professionally. read more

DO NOT HIRE THIS COMPANY. Up front, I want you to know that I've used professional movers before - multiple times. I had a minor issues but nothing like this. Like someone else said - problems from beginning to end and still continuing. I got a good quote and had a good experience with the initial phone call, so I went with them. After they got my deposit, it went downhill. Here are the specific concerns I have/had: a. The quote, admittedly done over the phone, was for $3,000 less than what it ended up costing. b. The company that did the actual moving of my items was State to State Moving, not Affordable Movers. c. The chief of the pick up crew was incredibly rude. In fact he practically made me write something nice about him on the forms and he tried to make me say something nice to be videoed - that I refused to do and he was hard to convince. d. The boxes were unaccountably crushed in a lot of places. They treated my things very poorly. e. The delivery crew called me at 7 pm on Sunday to tell me that they'd be delivering between 8 and 9 the next morning. They didn't actually show up until 7 pm on Monday evening. Updates only came when I called - they never called me. And they damaged a wall and a door. Here is the list of items that were broken: 1. Cushions for the back of my couch were never delivered. 2. Floor lamp was delivered without the shade. 3. Broken pottery bowl 4. The top of one of my shelves was broken completely off. 5. Another bookshelf had the edge of one of the corners rubbed down 6. There's a chunk missing from the leg of one of my bedside tables. 7. The side of a nice wooden box was smeared with something gross. 8. Antique sewing box that was inside a cardboard box labeled "fragile" was broken.​ 9. When they moved my bed, they ripped it apart instead of disassembling it.​ 10. My dining table has so many scratches and dings, also there was a missing washer when they put it back together. ​11. The bottom shelf of my coffee table is no longer attached properly. 12. The glass in three framed pictures were broken. I have submitted these items to the company and have been told that it can take up to 30 days for a response. Seriously: do not hire them. read more

Thank you so much Alex and crew! I've used them over 6 times between my home and office for furniture deliveries, room rearrangement and moving things into and out of storage. Polite respectful and quick. Superstar movers read more

RENT A UHAUL INSTEAD!!!! Arrival- If I could rate this company at a 0, I would do so. First, the dispatchers are the most unprofessional people I have ever endured! Absolutely terrible. I was informed it could take up to 21 days to get my items to Montana from South Carolina. It will be close to 26 days....Also, I have left 35 voicemails and not one person has returned my phone call and/or email. The dispatcher's are very good about promising dates and times, however, mysteriously there are no notations about previous conversations and again 0 correspondence. The last dispatcher I spoke with, assured me she would contact me on the 19th to inform me when my items would be arriving....I have yet to hear from her. I also called 11 times today and not one person picks up at any extension. What a JOKE!! Pickup- Next, the movers were 49 hours late in picking up my furniture. Yes, 49 HOURS!! They informed me the dispatcher never contacted them to inform me I was inquiring about a specific delivery time. I contacted the dispatcher eight times within three days because I would NEVER hear back from her.....Also, when the movers finally arrived at 10PM- their truck was completely full, so they just wrapped and packed stuff, then arrived the next morning at 10:30am with a Uhaul truck. Keep in mind, I had a 30-hour drive back to Montana. What if I would've had a flight reservation?! I will say the movers were fantastic, but they need to work for a different company! Finally, Alex? Who? He has not returned any of my phone calls and/or emails. "Track My Shipment" on the website is a joke as is the "Message" option. Have never been sent a response. It's funny that Alex contacted me on numerous occasions when I needed to schedule a moving reservation! I have also left him several voicemails!! I mean more than five, and have yet to hear a single word. If my belongings are not here tomorrow, there will be legal consequences. I was assured it could take up to 21 days, but was not informed what happens after that benchmark or if it takes 26 days. Please, whatever you do RUN away from the thought of using this company!!!! read more

This was a nightmare organization. The sales contact , Jackie, was the nicest person when she quoted me an estimate, and revised the amount as we added and subtracted our list of what we were shipping. When move date arrived, that's when the disaster started. The mover showed up 3 days late, and blew the reservation for the elevator and the dock. Then he only brought one person to pack. He then, after the packing was well under way, and our time was running out to be out of there, informed us that it would cost twice what was estimated, from $7500 to $16,000. They had to pack and wait 2 days for the first available elevator and dock. It was a weekend, and the engineer staff had left so they couldn't get the roof of the elevator and had to carry a sectional couch down 11 flights of stairs, so we had to pay additional fees. And tips for the poor workers. The furniture, which had been guaranteed up to 21 days to ship, was delayed over 1 1/l2 weeks, so hotel bills piled up. They arrived on a Saturday late afternoon (temperature was 120 degrees) and we were unable to open all the boxes or even count them to note that one was missing, and that there were damages inside....before they left. After sending lists and emails and phone calls to the company they finally referred us to Moving Claims.net. Let me just say that now, end of November, after totally documenting damages to tables, artwork broken in half or missing, broken mirrors, etc.(.This process began in June) we today got our settlement number: $60. Can you believe it??? Don't use this company!!!!! read more

This was one of the worst experiences of my life. This was my first time using a moving company and at this point I wish I had done it myself. When we started our contact Liz was great and very accommodating, but once we made the initial payment she began to dodge our communications. At one point she even took one of my colleagues phone calls and upon realizing who it was she said "Oh crap" and hung up the phone. The level of unprofessional and unorganized behavior this company exhibited is outstanding. We was told when organizing the move that our things would be distributed the following Monday, which we took of work to receive, but we did not end up getting our things until the following Saturday! The accounting department was unorganized and never had the correct balance. The actual movers are a 3rd party and not affiliated with Affordable Movers, which makes things difficult if there are any issues in terms of payment. All in all my move was over $2000 and I feel as if I have been ripped off by this company. Extremely difficult to work with and I would not recommend them to anyone! read more

Stay away from scammers!! I have signed up for their service by reading great reviews on consumer affairs website. I would give this company -5 (Minus five) review if I can. This company is totally chaos. The agents they have, are very up do date in earning your business and do properly follow up until you pay them first portion of 33% payment to book the service. I was offered to write review for them for a gift card as soon as i signed up for the service and move was about to take place after a month. I believe all great reviews are fake (paid) now on consumer affairs website. Their Dispatcher facility is way more horrible than any bad customer care center in the world. I called them at least 50-60 times during my whole move and I never got any call answered from dispatch department. First, Movers never arrived as decided time. I needed to call so many times to know correct time of movers arrival. I was offered to pack and move service from them. Once movers came they started packing stuff with no sense. (like packing bath rugs/mats with kitchen-wares and utensils etc) they didn't promise me time of my stuffs delivery. I was promised to get delivery in 15-20 days. when tried calling dispatch no body picked up and with so many calls to my agent i was able to get hold of dispatch person who had no clue of my stuffs after 3 weeks of my move. one fine day after a month of my move, movers (different moving company) called me they are coming to deliver my stuffs the next day. I was eagerly waiting for my stuffs. Movers came for delivery and started putting stuffs then I realize it was not my stuffs.I told them to get this stuff out and provide me my stuffs. I again waited for 10 more days to get my stuffs. when my stuff arrived, I tried to locate broken/ missing items which I found few. I tried to write down few broken item on delivery paper for insurance claim and later i found one suitcase (which we use as carry on) is missing with full of my new tagged clothes missing and again battle began to get hold of dispatch. As predicted I was not able to find my missing bag and tried to filed claim which is approved but check is still awaiting after 4 months from the company and unanswered email and phone calls. I would advise people think again if you want to hire this company for your move based on my experience or not. read more

They really deserve 0 stars. They claim to Be DOT regulated but drivers are saying they start their days at 3Am and finish around 11pm. Day one: Company gave us a 8-11am pickup window. Didn't show. They then gave us a 3-6pm window. Didn't show. Drivers and dispatch started ignoring calls from us and never showed. We are now on day 2 and we were provided a 2pm eta. It is now 3pm and the driver told me he has a flat. I called customer service. The driver told customer service that he is 1 hour away. The driver then called me and told me to stop calling his office because it is stressing him out and that I should be grateful because it is his daughters birthday. He also noted that if customer service calls me that I Should lie to them and tell them that the driver is at my house. I have reserved a uhaul because the odds of these knuckleheads picking up today are as likely as pigs flying. Avoid these people like the plague. They are liars and do not care About you. I would ratheri have hemroids than hire this moving company again. Please share this so this company doesn't pull this on anyone else. read more

Worst moving experience with them ever! My advice: do not hire them in the first place, it would be a disaster and nerve wracking, or cross your fingers & wish yourself lots of luck! Here's why: 1. They showed up after several times pushing the time off of original plan, so a long delay to start. 2. I got a quote over the phone from Bob; after they arrived, the main guy (forgot his name) gave me an estimate namely "twice" the original quote which was agreed over the phone! It made me so mad that I called the main line right away but it didn't help!! I didn't have any other options & had to get out of the rental on that day. So ended up to proceed which was so unfortunate; still not the end of nightmare, keep reading.. 3. I was using their storage for few weeks until I get an apartment in new place. They said it is free to use the storage up to a month. I got a rental within 2 weeks & was ready for delivery, but it took over ten days for them to schedule a delivery time. Meanwhile they stated if I pass one month using their storage from the pick up time I will have to pay extra fees, even they were responsible for all delays on delivery, that is ridiculous! 4. On delivery day, believe it or not they arrived close to 9:00pm to start downloading my furniture!! They originally planned to arrive around 5pm. 5. After opening my stuff, I found a few broken glass and porcelain dishes, some dish components such as lids were missing, I got a broken drawer and scratch on bed header. 6. I tried hard to reach them to get some credit to cover damage cost, but it didn't go anywhere; eventually I got exhausted & left the case; that is the way they play it.. read more

They promised my $3500 deposit would be refunded if I had to cancel my move from Virginia to Michigan, but I they haven't returned my calls or replied to my messages in the last 3 months. read more

I'm giving 1 star but this does not reflect the movers themselves. Both pickup and drop off (when they finally happened) went very smoothly. That being said- the business end of this company is absolutely terrible. It is the single worst company I have ever dealt with. We were given a two day window for pickup for our long distance move from NC to NY. the day before our scheduled pickup date,we hadn't heard from them.It was literally impossible to get in touch with anyone. We jumped through hoops and finally got some rude, uninterested woman on the phone who told us "they should be there in an hour". This was at noon. At 130 the driver called and said they'd arrive between 4-5pm and had no idea why dispatch said 1pm. Mind you my husband had lost an entire day's work by now. As I said before, when the movers themselves showed up they were very good-but that says nothing about Affordable Movers because they contract these jobs out We gave a two day window for drop off at our new home. The day before we again did not hear from them. Upon calling, my husband was told they couldn't deliver our things as scheduled and itd be at the end of the week. We were already en route with our baby son and had very little stuff with us. No one cared or apologized. We had to literally beg for our stuff to be delivered. Finally 4 days later I get a call from the driver who would be delivering our stuff. they were EXCELLENT. They truly went above and beyond for me- no thanks to Affordable Movers! Oh and I'd also like to add that we were quoted approx $3300 and the total ended up being almost $8k!! Highway robbery for a TERRIBLE UNORGANIZED AND PAINFUL PROCESS. DO NOT, I REPEAT DO NOT USE THIS COMPANY!! read more

DO NOT believe anything your salesperson at this company says, especially Brandon G. I am stranded without furniture from my long distance move. My salesperson, Brandon G, pressured me with phone calls, text messages, and emails to go with this company. Once I signed, I've never heard from him since, he's been 100% unreachable. He assured me I should hurry and pack my home to be picked up one month in advance so that my items would be stored in the warehouse close to my new address so I could move in on my requested date. Not only are my items not here, they are in the original state of origin. I have not even been given a definite delivery date at this time. This company was not the cheapest, I was led astray by the salesperson promising I wouldn't be lied to. Lesson learned, I should have done more homework. I hope I can help out the next consumer from my terrible experience. read more

I hope you are not reading this after you hired these fraudsters. Unfortunately, I did not read reviews until my belongings did not show up on the guaranteed delivery date. DOOR 2 DOOR MOVING SOLUTION LLC dba AFFORDABLE MOVERS, US DOT: 3124738, picked up my belongings on 7/26/2018 with a guaranteed delivery date of 7/28/2018. Today is 8/30/2018 and I still do not have my stuff and all we get is lies over the phone. Everyone you talk to on the phone lies!!! No one has an any integrity. Please read the Carmack Amendment before hiring a moving company and do your due diligence. Im still sleeping on an Ikea mattress on the floor because I didn't check the reviews this company. read more

Service provided was inaccurate and misleading from the beginning. When booking the service my first question was whether the move was brokered out. I was promised that Affordable Movers had their own equipment and would be handling directly. The day before the move we were contacted by a different company, 5 Star Movers, whom advised they would be picking up in the next two hours, which we had to then drop what we were doing and rush to accomodate. At the time of pick up we had much difficulty and additional stress because this moving company advised us our pricing would be completely based upon a different scale (boxes vs size) then we were advised by Affordable Movers. Only after multiple calls to Affordable Movers did I then speak with the owner whom promised me that this would be resolved and that, despite my concerns about this being a different company than Affordable Movers, they would be handling all the communications and I would receive a call from him the next day with the delivery schedule. I was also assured that 5 Star Movers "was the Boston Office" for Affordable Movers and that they were the same company, which they are not, even the driver for 5 Star Movers advised that he had never worked with Affordable Movers before. That day came and went along with the next four days where we call Affordable Movers and get either no information or in some cases we were transferred directly to voicemails and no return calls/response. Finally on Sunday, after speaking again with the owner of Affordable Movers, we received a call from 5 Star Movers advising that they would be delivering the same night. We were able to accomodate because we arrived at our destination state early, despite assurances from Affordable Movers we would be getting at least 24 hours prior notice. Needless to say the service provided was poor and unacceptable. If the moves are to be brokered out and the actual movement handled by different companies then the customer service needs to be A+ and in this case Affordable Movers completely failed our expectations and made the move much more stressful then it would have been if we arranged directly ourselves. In conclusion I would strongly recommend against using this company. read more

I received extremely poor customer service from Affordable Movers. My phone disconnected in the middle of receiving a quote, and before I even had a chance to call back, the customer service representative sent me a rude text because he was upset I "hung up" on him. I would not choose to work with a company that speaks to potential customers like this - with a complete lack of professionalism. Based on the other reviews, it looks like that was a good choice. read more

Nightmarish experience moving our big house stuff from VA to NV. Chris initially quoted lower price over the phone. I live in VA and asked about them doing a walk through before estimate. I even send them an estimate given by another mover regarding the items that need to be moved. Chris reassured that the price is final and I fell for it. On the day of the move 3 guys showed up in an enterprise truck at 7 pm( no kidding) instead of 11 am, that too after so many frantic calls. There was a 4th guy who refused to get out of the truck due to infighting . After seeing the house they upped the quote from 8000+ to 13,000+. I am not kidding.. 3 guys worked until 10 pm and told me that they will be back next day a.m!. Also their sister car moving company assured that they will be here for moving the car. After another batch of frantic calls the guy called saying that the truck broke down and wanted me to scramble and arrange alternate transport which I had to do. I am concerned about when my stuff will finally reach there, sigh.. Stay away from these folks. They may decent for local move or studio apt. moves.. Please do not trust them with long distance moves read more

I honestly can't comment on the actual "move" part of this business but I can comment on the complete unprofessionalism of the dispatch/sales department. Originally, I had a great experience with the company, but the moment I needed more time to consider, my husband and I were treated with rude comments and unprofessional calls. I tried to let the manager know the situation, but I was told I would "never speak to him" and called all kinds of disrespectful names before the con artist representative hung up in my face. I call him a con artist b/c he kept pretending to be other people so that I would eventually give up I guess. I'm very disappointed b/c I planned to use this company for my upcoming move but had no idea they had Jekyll And Hyde working for them. I just hope other people can be aware of the situation so hopefully other prospective clients can be prepared and management can fix the problem. Would definitely not recommend this company. read more

Worst company ever. I was initially quoted for $1,700 over the phone and once the contracted was awarded and movers showed up at my apartment place. Final price jumped from $1,700 to $5,000$. I canceled all the checks, and I hope I would able to settle the things out and God Mercy on my furniture. read more

They don't even deserve one star!!!!!! Do Not use this company!!!!! It's not cheap until they move your stuff to the truck, then you get a lot more charges than you originally quoted, then you are trapped to sign a contract by the DRIVER after moving your stuff in the truck. It's a strange moving company with dishonesty moving process system. When contract stated what's the earliest requested delivery date, oh no! When you don't see your moving stuff arrived, they tell you that is "shipped out date" from the storage. Since moving picked up on April 5th, no! it's 2 days late than scheduled, so I don't even have a bed to sleep with. Until now, The last follow-up was last Thursday that I have to wait another 7 to 10 business days to get my moving stuff delivered which means another expected delivered date will be April 30th. Now I don't have abed to sleep for 20 days. Another big concern is high possibility moving stuff will get lost. I wish that I was told ahead of time so I can clearly label my package and pack boxes well (I packed myself, but the cost is calculated by cubic size by driver's eye measuring). Their label sticker even smaller than a raffle ticket, it's really easy miss it. If it's gone, I will never get it back. It will be very devastated if it happens. I don't want see people go through what I have been experienced so far.............. hope this helps. read more

Avoid this company, everything the previous reviews state is true. It's been almost a month since our guaranteed delivery date, they will not answer my calls and hung up on the police inquiring about my move. read more

This review is for a move brokered by Affordable Movers, and executed by Move U: I thought I did my research when I contracted with this company to move my elderly parents from Arkansas to Illinois, and my mom spent a long time giving the agent a complete inventory of their little house; so we both expected the quote to be accurate. But the driver started hassling my mom as soon as they got the truck loaded, claiming she had "so much" more that was quoted. The price went from $3,300 to $6,800 right on the spot, and the driver said she needed to give him another check up front. My mom told him he'd better just unload the truck into the carport then (she's such a pistol!), and he backed off a little, but he somehow still got her to write him that check. My parents drove through to meet the truck in Illinois, and after they unloaded the truck (which had leaked, and ruined several boxes of soft goods) my mom gave the driver the final (cash) payment they'd agreed on -- which was still WAY more than the original quote. My mom thought at that point she was glad to be rid of them... BUT NO; a couple days later, the driver called my mom, claiming that her check had bounced, and she needed to give him cash THAT DAY to make it up. Well, you are out of luck, she said -- there's no way I can get that kind of cash ON CHRISTMAS DAY. And anyway -- how could you already know that the check bounced, OVER A HOLIDAY WEEKEND? Sure enough, when my mom checked with the bank, there was no such overdraft. WHAT A CROOKED RACKET these guys run! read more

DO NOT USE THIS COMPANY. This moving company was completely unprofessional, constantly changed the price and delivery date/time. I had to call law enforcement to settle a last minute change in price. The owner is a con artist and has no regard for the company's brand or your property. I was quoted $1,300 for my move. I ended up paying over $2,500 and my property arrived 36 days after the date promised. I received several broken or damaged items, not the least of which was my bed which was totally shattered and ripped apart (apparently so it would fit onto a truck with other move items). Once the crew finally arrived at my place OVER A MONTH LATE, additional fees were tacked on to the balance I was quoted. The crew will hold items hostage until they receive arbitrary additional fees. Again, be advised: SECURING THIS COMPANY FOR YOUR MOVE MAY END IN LATE DELIVERY / HUNDREDS IN ADDITIONAL CHARGES / DAMAGED AND BROKEN PROPERTY. DON'T DO IT! read more

Our Long distance move was from Texas to North Carolina. The move was a full pack by Affordable Movers which consisted of a 2450 sq. ft. two story home to a one story home in North Carolina. The movers which consisted of 2 individuals who arrived on Friday June 17th late in the afternoon and stated that additional help was on the way. No one else assisted for the two day pack. As soon as they arrived before they did a complete walkthrough they informed me that the original estimate was wrong and the cost would increase by an additional 350 cubic feet for a total of 2500 cubic feet. We had supplied a detailed list of the articles to be moved including descriptions and dimensions to the moving company. The methods that were used to pack were in my opinion unprofessional with little care for the articles being packed. The paper used to wrap the articles was dirty and molding causing us to wash everything when it arrived. They also had insufficient materials to pack such as wardrobe boxes and ending up stuffing the clothes into anything available. We had to request that the boxes be marked once packed to state what room they originated from to make the unpacking a bit easier. They finished the loading late Saturday evening around 11:00 pm. The first date for delivery was July 6th and after numerous phone calls they arrived on July 14th after three weeks in storage. Again the unloading of the articles was very unprofessional taking no precaution with our new residence. We now have scratches, gouges in our new hardwood floor along with damage to our walls from the movers. The breakage was significant with furniture scratched, glassware broken, patio furniture broken and items missing... a 32 inch flat screen TV along with an autographed frame picture was never delivered. My other 32 inch Sony Flat Screen TV monitor was broken along with my stereo receiver. I submitted over 100 pictures of damage to the moving company with no response. Additionally all of our clothes needed to be washed and/or dry-cleaned because of an odor which permeated our clothes. The moving company was extremely difficult to contact and the only way to reach them after the contract award was to have them believe I was a new customer. This was not our first move, however, this ranks as the worst moving company I have ever had to deal with after contract award read more

Please DO NOT use this company Affordable Movers (affordable-mover.com). Please hire professional mover company in the same price range. HORRIBLE Customer service and professional scammers. You will deal with absolute worst movers and liars. The first quote will be reasonable but then will be increased once movers arrive. They will charge you for extra packing that should be already part of your original estimate (For example, Mattress Plastic cover that I already purchased from Walmart and packed by my own. Dresser mirror that should be covered in dissembling and packing). When I raised concerns I was told to just "Sign it!". When I tried reaching out to company representative (Michael), I didn't get any response for 4 days and then received a text message saying he doesn't have information of my file till now. 3 days later, after many attempts, I was again informed that he would not have access to the file once it's picked up. When I mentioned to write reviews, I received a call from Michael and with same BS other than resolving customer's concerns. I scheduled a move nearly 3 weeks ahead of time. I was promised a date for the move which I communicated Michael (Sr. representative @affordable movers) since I had a flight to report at my new job. Three days before the move, I confirmed the date with Michael and also raised concerns on 2 dates (2 day timeframe) on contract. They didn't budge on the date (2 dates mentioned on contract) and I had to reschedule my flights at the end moment and had great inconvenience to my client. The sales person is very pushy and they will be a cheaper price than other movers. It was scheduled to pickup on Thursday or Friday. I received a call on Wednesday stating movers will be arriving on Thursday, then I received another call from dispatch stating they will be arriving between 10am and 12pm. No one showed up till 12pm, I tried reaching out to Michael (exactly 23 times) and no one responded. Finally I connected with dispatch and they mentioned that movers won't be able to pickup on Thursday and as time was essential factor in my move. I requested them the exact time on Friday they will arrive at pickup location. Manager promised me it will be between 10am and 12pm on Friday, I waited till 11.30am and tried contacting both Michael and dispatch and due to some issues it was rescheduled again to 3.30pm. I called them to make sure if they can accommodate the move today as Friday was the last day I can utilize to explore more local option. I was promised it was confirmed and I received a call from driver at 2pm stating they were 3 hours away and had issue at Weighing station. Again, I called dispatch (after several attempts), I was notified it will be 5.30pm. It repeated to change to 7.30pm to 8.30pm and at last at 9pm, I started reaching out to driver and they were still 3 hours away from pickup location (please see attached picture of messages). This company is nothing but providing falsifying information to their customers. Also, as you can view from picture, I sold my couches from original estimate that was give $1750 and they charged me for additional 50 cu. ft. and it's clearly visible from picture that the entire items are less than 300 cu. ft. (see pictures) I haven't received my packages yet as it's scheduled to be delivered on 10th July, but I can guarantee that it will not be delivered on time and based on other reviews I shall be glad if they deliver in one piece. I'll update the review once they deliver the packages. read more