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Affinity Cleans

5.0 (4 reviews)
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Services - Affinity Cleans

Carpet cleaning

Rug cleaning

Upholstery cleaning

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Fresh Start Carpet Care

Fresh Start Carpet Care

(91 reviews)

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

The owner was very responsive and polite. He took care while cleaning our carpets. I got quotes…read morefrom a handful of cleaners in the area and they were all pretty much the same. Our carpets came out great. They were in good shape before so I can't comment on stain removal or things like that. They came in at 8am and the carpets were mostly dry within 12 hrs. They will be our go to going forward

Dust Busters - We work together to ensure satisfaction.

Dust Busters

(16 reviews)

They did an AMAZING job on our house. Matt and Nichole worked very hard and put extra time in to…read moreget our house incredibly clean. We highly recommend Dust Busters if you are looking for a hard working team that does a GREAT job.

I've had a very similar experience to another recent review. I was forced to fire Dust Busters…read morefrom my house cleaning because the service they offer now pales in comparison to when they started. Nichole and Will are very nice people and I love their entrepreneurial spirit, but growing pains have turned them into an entirely different company. Nichole and Will used to clean my house themselves and it was near flawless. Unfortunately, they have not been able to instill their attention to detail into their staff and the quality of work now is shockingly worse. They do still clean my commercial office property which is more janitorial than the cleaning one expects in their home. That might be more their thing now since they have not been able to maintain the quality through the growth. This review pertains only to my experience at home. We will keep an eye on them at the office and hope for the best that it doesn't end with the same result. I thought twice about posting this review because I like them, but it's unfair to the public to not tell the truth. I also feel these negative reviews will help light a fire to manage the growth better by not sacrificing quality, training and managing employees and maintaining the standard they have set. I'm hopeful they will figure it out over time. If they can get back there, they will be unstoppable.

Affinity Cleans - carpet_cleaning - Updated May 2026

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