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    2 years ago

    Best customer service ever! whether you need your vacuum repaired or are looking to buy a new vacuum, this place is the best!

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    2 years ago

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    8 years ago

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    Chuck H.

    Thank you! We appreciate your business and positive feedback.

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    Appliances On Lakeside

    Appliances On Lakeside

    (44 reviews)

    If you buy from here hope your appliance doesn't break. Bought an Asko dishwasher in December and…read moreit stopped working on February 16th. Believe the other bad reviews about their customer service, now under new management Jason Medico, sales Casey Franz. We went over a month of downtime and zero proactive communication from the store. It shouldn't the customer's job to chase down management for updates on a defective product. On March 2nd RVA Repairs, Lakeside's Asko service third party came for ten minutes and said they didn't know the problem and said would order a new main board, UI board, and latch but wasn't 100% sure that would fix it which would also be another two week turn around time to order/ship the parts and fix. Ended up having Asko send a replacement on March 9th with Lakeside Appliance's contractor who they've worked with for "over 30 years" to install it the next week. No service window was provided for when the plumber contractor would come to install new dishwasher. Had to call Appliances on Lakeside to contact them to let me know when the installation time window was. Kevin, the contractor, scratches the front of the dishwasher right off of the van and scratches the doorhandle while installing it. Avoid this store if you value follow-through and reliability.

    My salesman ordered me a Maytag stackable washer and dryer. It took 10 days to arrive, and the…read morecontrol panels of the washer failed almost immediately. 10 days later, the store doesn't yet have the parts in stock to fix the washer. I agreed to let them fix rather than replace the unit, but now I am sorry. They have no parts in stock for repairs to defective Maytag washers, to say the least. They leave me, a once hopeful Fan customer, without recourse for 14 days and counting. This shouldn't be. If you make your claim to be excellent at service, installation and sales, be EXCELLENT. Lakeside has no power to make Maytag rush a replacement control panel for a garbage washer unit. Shame on Maytag. At the same time, shame on Lakeside for not being better able to back up their claims to excellent service with any kind of muscle. Susan Micari

    Aerus - homeappliancerepair - Updated May 2026

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