Did not follow up on service call after accepting and diagnosing a job from LG. Ghosted all texts…read morewith no explanation. Beware of a company filled with excuses for its service and take note if reviews and comments are turned off on social media pages - there is a reason.

I want to thank Larry's for staying in touch with me thru the process. I was frustrated at first,…read morebut you can't control when the parts come in. They gave a schedule and stuck with it. Quality workmanship from the tech. Had two appliances done in one call too. Thank you again.

Edward was efficient, friendly, and knowledgeable. I had multiple Whirlpool appliance problems and…read morequestions and he solved them all. My washer agitator came loose with a heavy load and he reattached it so I could use the washer, sent for parts and then repaired it so the agitator now moves left and right again. The fridge leaked every 4 days or so and he pulled it out from the wall and pulled the drain tube out and unplugged it. He assured me the intermittent heating on the lighted burners on my stove top was normal to keep the settings constant- not a short as I feared-haha-and assured me it was not silly of me. As a grandma, this service call was a big deal to me and NICA's reasonable rate for the call, labor, and parts along with Edward's kindness and professionalism was excellent. I am happy to know I can call Williamsburg VA NICA with any appliance problems in the future and be treated well.

A technician came out to fix my washer and apparently never checked to make sure the issue was…read morefixed. I tried to start a load of laundry right after he left only to find that it was still not working. I immediately called the technician back to let him know and was told that he was pretty sure he knew what the issue was and he would need to order a part. He assured me that once the part came in someone would call me to schedule another appointment. I waited a month for that mystery part to show up and finally called NICA to ask if it was being shipped from a different planet. I was told...no lie...that my washer had already been fixed. When I explained to the gentleman what I had been told by the technician he informed me there was nothing in the notes and that the technician who came out said he did not remember telling me that. So, fine...a little miscommunication apparently. I haven't had a working washer in a month but it happens. Now for the best part, I am told that since the work order has been closed out I will need to pay another "initial" $100 fee for them to come out. Yeah...no thanks. You screwed it up royally the first time. I think I will take my chances elsewhere.

Great services by a local owner operator business. The owner is always quick to respond and was…read moreeven helpful with advice over the phone, which saved me a service call. He has worked on our range, refrigerator, washer, and dryer. Money well spent, got years of additional service life out of appliances. Unfortunately, he does not work on newer GE appliances since they were bought by a Chinese conglomerate, but he does work on older General Electric units. You can tell the difference by the model tag on the unit. Can't recommend him high enough. Thanks Brad

From the owner: In-Home residential major-appliance repairs. 43 years of factory-trained service on major domestic…read morebrands such as Whirlpool, Kitchen Aid, Roper, Maytag, Jenn Air, Amana, Magic Chef, Speed Queen, GE, Hotpoint, RCA, Frigidaire, Electrolux, Gibson, Westinghouse, and most Sears Kenmore or Coldspot. Low flat rates. No hidden fees. No gimmicky coupons, promotions, or discounts - just on-time and warranted professional service at lowest possible prices all the time. Most common repairs completed same-day. No penalty or added charges for return-trips to install non-stocking parts on the same job for 30 days. Daily in-home service M-F in Williamsburg, Gloucester and the Pensinsula without mileage or travel charges! ($20 additional initial charge for Lanexa addresses).

Best customer service ever! whether you need your vacuum repaired or are looking to buy a new…read morevacuum, this place is the best!

John was very helpful answering my questions on the repair and maintenance needed for my Dyson V11…read morestick vacuum. The charge for parts and labor was very reasonable and the work was done in less time than anticipated.

Friendly and professional. Larry was extremely knowledgeable and helpful. He was sent by my…read morewarranty to fix a Washing Machine issue. He diagnosed the problem to actually be a Dryer issue. He was prompt and flexible with time constraints strongly recommend in the future.

The Technician at this company was horrible. There was little to no troubleshooting experience…read morewhat so ever. The technician did not perform a diagnostic check what so ever on my unit in question. I am a professional Electronics Engineer with lots of Electrical and diagnostic experience. I observed the tech's troubleshooting techniques. Completely illogical! It was all guess work. The problem was not resolved. I was so frustrated after almost a month of back and forth with phone calls and text messages for status and a logical path forward to resolve the issue, I just gave up and went another route. Do Not under any circumstances contact this vendor for any repair work on any of your appliances. They deserve 0 stars! Completely UNSAT

The gentleman performed a couple vacuum repairs for me with great quality of work!! His proposed…read moresolutions and viable options to me were honest to allow my decision making based on a very thorough assessment of the vacuum products presented. It was also reassuring as they carry similar vacuums as the ones that we also run our cleaning business with!!!

I was having problems with my sewing machine so I took it to Tidewater Sew-Vac. The repair person…read moresuggested that it might just need a tune-up. She showed me a list of all the things they check and do in a tune-up and told me that if it needed more than just the tune-up they would call me. A tune-up was all it needed, and it works perfectly now. Additionally, the machine was ready when promised and the staff was friendly and helpful. I would recommend this business!