I received a call shortly after putting in a request to repair my washing machine. G&H wasn't even…read moreopen yet, but they responded and asked me to give them a call. They were friendly, courteous and so helpful! Trey came out first thing the next morning which accommodated my work schedule. He was in and out in under and hour from start to finish! Trey was very knowledgeable and even took the time to discuss the repair with me in detail. He thoroughly answered all of my questions. I would highly recommend using G&H for appliance repairs.

GH Appliance Repair was selected by the home seller--not by me--to fix a leaking dishwasher as part…read moreof the real estate contract. The repair was completed in early September, but within three weeks the dishwasher was still leaking at the final walk‑through. They were contacted again on September 16 under their labor warranty. GH Appliance Repair came out on September 17 and claimed the leak was fixed. After closing on September 18, I inspected the appliance myself and found the dishwasher was still leaking exactly as before. I reached out once more on September 24 to have the issue corrected under their labor warranty. At that point, the company told me that because I was now the "new owner," they would not honor the warranty--even though the original repair was never successful. The dishwasher was never fixed, the issue persisted through multiple visits, and the company refused to stand behind their own work. I cannot recommend GH Appliance Repair based on this experience.

Yes, Briggs Appliance is a good company to use. Our technician was easy to schedule with,…read moredependable, on time, and courteous! He kept us updated about his arrival time. He was easy to communicate with. He gave us great service and information. He fixed the problem with our washing machine promptly. The price was very fair and reasonable. This will be our go to Appliance Company! Carolyn Pettie

From the owner: Briggs Appliance is a locally owned business servicing the The Williams burg and Gloucester areas…read more We specialize in kitchen & laundry repairs. Our staff is insured, qualified, equipped and prepared to handle all your repair needs. We offer free service call charge with all our repairs. Call us today for an appointment.

Jason came to my home for an LG washing machine repair. Top notch Ghent and knows his stuff - a…read morerarity today!!!

Did not follow up on service call after accepting and diagnosing a job from LG. Ghosted all texts…read morewith no explanation. Beware of a company filled with excuses for its service and take note if reviews and comments are turned off on social media pages - there is a reason.

Edward was efficient, friendly, and knowledgeable. I had multiple Whirlpool appliance problems and…read morequestions and he solved them all. My washer agitator came loose with a heavy load and he reattached it so I could use the washer, sent for parts and then repaired it so the agitator now moves left and right again. The fridge leaked every 4 days or so and he pulled it out from the wall and pulled the drain tube out and unplugged it. He assured me the intermittent heating on the lighted burners on my stove top was normal to keep the settings constant- not a short as I feared-haha-and assured me it was not silly of me. As a grandma, this service call was a big deal to me and NICA's reasonable rate for the call, labor, and parts along with Edward's kindness and professionalism was excellent. I am happy to know I can call Williamsburg VA NICA with any appliance problems in the future and be treated well.

A technician came out to fix my washer and apparently never checked to make sure the issue was…read morefixed. I tried to start a load of laundry right after he left only to find that it was still not working. I immediately called the technician back to let him know and was told that he was pretty sure he knew what the issue was and he would need to order a part. He assured me that once the part came in someone would call me to schedule another appointment. I waited a month for that mystery part to show up and finally called NICA to ask if it was being shipped from a different planet. I was told...no lie...that my washer had already been fixed. When I explained to the gentleman what I had been told by the technician he informed me there was nothing in the notes and that the technician who came out said he did not remember telling me that. So, fine...a little miscommunication apparently. I haven't had a working washer in a month but it happens. Now for the best part, I am told that since the work order has been closed out I will need to pay another "initial" $100 fee for them to come out. Yeah...no thanks. You screwed it up royally the first time. I think I will take my chances elsewhere.

Great services by a local owner operator business. The owner is always quick to respond and was…read moreeven helpful with advice over the phone, which saved me a service call. He has worked on our range, refrigerator, washer, and dryer. Money well spent, got years of additional service life out of appliances. Unfortunately, he does not work on newer GE appliances since they were bought by a Chinese conglomerate, but he does work on older General Electric units. You can tell the difference by the model tag on the unit. Can't recommend him high enough. Thanks Brad

From the owner: In-Home residential major-appliance repairs. 43 years of factory-trained service on major domestic…read morebrands such as Whirlpool, Kitchen Aid, Roper, Maytag, Jenn Air, Amana, Magic Chef, Speed Queen, GE, Hotpoint, RCA, Frigidaire, Electrolux, Gibson, Westinghouse, and most Sears Kenmore or Coldspot. Low flat rates. No hidden fees. No gimmicky coupons, promotions, or discounts - just on-time and warranted professional service at lowest possible prices all the time. Most common repairs completed same-day. No penalty or added charges for return-trips to install non-stocking parts on the same job for 30 days. Daily in-home service M-F in Williamsburg, Gloucester and the Pensinsula without mileage or travel charges! ($20 additional initial charge for Lanexa addresses).

Best customer service ever! whether you need your vacuum repaired or are looking to buy a new…read morevacuum, this place is the best!

John was very helpful answering my questions on the repair and maintenance needed for my Dyson V11…read morestick vacuum. The charge for parts and labor was very reasonable and the work was done in less time than anticipated.

Larry Rice is a joke, Totally incompetent. Had know idea how to fix the ice maker. It was 78…read moredegrees in the house. He took my $60 copay and reported to the home warrenty company that it was too hot in my home for the icemaker to work. As a result the home warranty company did nothing. What a scam.

Friendly and professional. Larry was extremely knowledgeable and helpful. He was sent by my…read morewarranty to fix a Washing Machine issue. He diagnosed the problem to actually be a Dryer issue. He was prompt and flexible with time constraints strongly recommend in the future.

The gentleman performed a couple vacuum repairs for me with great quality of work!! His proposed…read moresolutions and viable options to me were honest to allow my decision making based on a very thorough assessment of the vacuum products presented. It was also reassuring as they carry similar vacuums as the ones that we also run our cleaning business with!!!

I was having problems with my sewing machine so I took it to Tidewater Sew-Vac. The repair person…read moresuggested that it might just need a tune-up. She showed me a list of all the things they check and do in a tune-up and told me that if it needed more than just the tune-up they would call me. A tune-up was all it needed, and it works perfectly now. Additionally, the machine was ready when promised and the staff was friendly and helpful. I would recommend this business!

I was extremely disappointed. I asked Matthew to leave. He didn't seem to get the point. He was…read morequite rude, accusatory and put me on the defensive in my home. I felt unsafe and wanted him to leave. He continued to argue with me. I demanded he get out of my door as I followed him out. He pushed a button on whatever was in his pocket. His voice changed as he said "I have the right to refuse your service." I said you are in my yard. I declined your service when I asked you to leave. I called to complain and got zero concern. I asked if there was any reason to complain? Makayla chuckled as she said nope. I guess there is no one above Makayla and Matthew at Best Day which they did not provide.

Best Day Appliance came out to service my GE washer due to a rotten egg smell, made worse with the…read morewarmer seasonal temperatures. Matthew B responded to the service request. He walked in, without ever removing his backpack, stated that I needed to purchase something called Afresh to get rid of the smell. I stated that I have lived in this house for 24 years and have used this particular washer for almost two years and this problem has never before arisen. He then stated that he has "done this job for 8 years and he knows what he is talking about." Needless to say, I am quite bothered that I waited all day for Matthew B to walk in and tell me to buy Afresh. Although he was not rude, he was certainly dispassionate about my situation and suggested that maybe I should look into buying a more expensive washer. I called the Best Day Appliance office and spoke with the Office Manager who informed me that she is the only avenue for filing a complaint and that Matthew B is the only technician who works for Best Day Appliance. It's quite possible that Best Day Appliance is a mother/son business. Matthew's mother was nice enough to give me the phone number to Assurance if I wanted to request that they send a different company out to assess my machine. I wish Best Day Appliance all the best but they were certainly of no help to me today.