My experience was fine. Found the kit at Home Depot. Mailed it in. They said they needed to meet…read morerather than go over the results. OK why not? The young lady spent an hour and explained everything in detail as she measured various elements and did PH tests, etc. I ordered an EC5 after checking it out on ChatGpt and other internet sites. Pricing was fair and inline with other manufacturers. The installer came today and was professional, prompt and thorough. So not a scam at all IMO

Great customer service, and also very accommodating to my needs ie price range, installation dates…read moreand ect.

Office almost immediately returned my call and was able to get someone to my home quickly. Came…read moreout and assessed and able to take care of my issue. Work completed same day and area was cleaned up when they left. I did not call around as needed problem fixed now, but I did not get the feeling I was being over charged. I will use again if needed

Worst plumber ever. Don't get them for none of your plumbing needs. I didn't have water for months…read morebut I do now didn't have to pay that much.

Great service from beginning to end from Les and Sebastian. They replaced the drain assembly in…read morethe bathtub at a reasonable price. They communicated the day before as well as the day of indicating they were on the way. Promptly arrived, were knowledgeable and professional, answered questions with a friendly attitude. Will definitely use Larry's again!

Way too expensive! Friendly guy but said he couldn't give a rough estimate of cost to replace my…read moreblown garbage disposal (from broccoli and holding down other sink stopper to get broccoli to go down after draining slowly). I mentioned I could pick up disposal at Home Depot for $120 at (Insinkerator, 5 HP, which he said he'd get and is all he uses). After replacing disposal, took him no more than 1/2 hr (probably 20 mins) to snake the sink drain to unstop those 2 sink drains. $670! My mistake- should have bought disposal myself, gone with another plumber if unable to give me an estimate range over the phone, then not have them do anything once arrived until gave me an estimate in writing. Almost $700? He must have really needed the money to charge that much with no guilt. Expensive lesson for me.

We had a major casualty to our plumbing resulting in a back up that even came up through the shower…read moredrains. Awful! It was New Year's Eve but, Mr Rooter came out quickly and found the problem, crawled into our crawl space, fixed it, tested the fix, and cleaned up afterwards. And, the young man was nice, professional, and easy to talk to. Even found out his brother was a Coast Guardsman like me. Nice to be rescued from our plumbing emergency. Rescuing must be in their family genetics. Can't thank them enough and I would definitely call on them again.

Our house had a slab leak. We were looking for a company to perform a leak detection so we wouldn't…read morehave to tear out our whole kitchen. When searching for that, we came across Mr. Rooter of Williamsburg's Water Leak Detection Services page and gave them a call. We explained what we needed from them over the phone and set up an appointment. When they arrived, I was told they don't do leak detection. They left shortly after acting like I was crazy for 1) knowing it was a slab leak (confirmed by a different plumber) and 2) for thinking they'd do what their website had listed. After they left, I received an estimate for them to re-pipe the whole house, something I didn't ask for. Thankfully, they didn't charge us for the visit.

This review is about Ray Champion of Miller's Services. Our hot water heater died after about 30…read moreyears of service (we've owned the house for about 22 years and it was already old when we purchased the house). This was not a particularly easy job since our heater was a small system (~32 gal.) in the storage area of a converted attic room. Ray did a fantastic job, he explained everything he was going to do, and did it really well, and was friendly throughout. I recommend them (him) highly and without reservation. I'll also comment that we've had Miller's come out to do some electrical work and to clean out our septic tanks and were just as happy with their work.

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

Expansion tank was tipping. Austin arrived promptly, gave a clear detailed explanation and…read moreestimate. He proceeded to do the job and cleaned up when finished.

As I write this, I'm waiting on the fifth visit for the same leak. Long past appointment window,…read morecall center people cannot properly answer a question, and you better not be upset. I mean, how can I be angry after only five times for this?! But, the techs have all been very nice, and I honestly believe they were sure they fixed this. I am beyond being able to recommend.

Once again, Hodges and Bryant comes through!!! We heard a dripping sound and found a leaking valve…read moreunder the house on Saturday. (Note: going into the crawlspace of a 100+ year old home with temps over 100 degrees - not recommended for everyone.) Left a message on the machine at Hodges and Bryant on Sunday. They called before 9:00am, dispatched a team immediately on Monday, and the job was complete before 10:00am. Thank you, H&B.

If you are a senior citizen, beware. They do not treat everyone as rosey as some say, nor do they…read morefollow up on shabby work. Be very careful! In all fairness the guys who came here to do the work were fine, I have nothing bad to say about them. I would call your office but that is where the problem began. Your receptionist twisted everything I said into something else, continuously tried to make me look bad to you Danny. She cancelled our request for you to come back out because I said," we really can't afford this but I have to keep my almost 90 year old Mom warm or cool." She thought I was on hold in one call and I heard everything she said, and laughed about. Too much to repeat here. You might be a great guy, but you do NOT have a perfect staff, or perfect work. No one does.

I had an excellent experience with this company! They replaced my 50-gallon water heater, and…read moreeverything was handled professionally from start to finish. The team was very kind, proactive, and maintained great communication throughout the entire process. The quality of their work was outstanding everything was done neatly and left extremely clean. You can tell they take pride in what they do. I highly recommend their services to anyone looking for reliable, high-quality work! Thanks again for everything!

Can't say enough great things about Crosswinds! After a disastrous service call with another…read morecompany the day before, Ryan came out and saved the day! He was efficient, knowledgeable, and got my AC running in no time. The total cost out the door, which included service charge, fixing the issues as well as flushing the lines and removing the water from my drain pan, was way less than my dishonest quote from ( RSAn*&$w@S). I will be using Crosswinds again, and I am gonna have them come yearly for maintenance.

Tommy Quick, is responsive, and lives up to his name when it comes to fixing things...he is QUICK!…read more He has worked on my AC and heat with all our homes! Seems like every home I buy I have old units and always needs some sort of work. We have always taken advice from him...He is full of knowledge when it comes to our systems. We just bought a new home and the units were original, and he has already fixed our system during the summer and it is now winter and it is time to upgrade one of our units. I highly recommend Mr. Quick if you want things done right.

My air conditioner was not working and a friend of ours recommended Tommy Quick. We called him and…read morehe showed up about an hour later. He informed us that we would need to have the evaporator coil replaced. He said he would work up an estimate and call us later. When he called he informed us that the evaporator coil was still under warranty. He checked on the warranty without us asking. We paid for the labor and the refrigerant but not the evaporator coil. He saved us several thousand dollars. A day later the AC stopped working again and we called him back to see what was wrong. He explained that a capillary tube was leaking and that caused the refrigerant to leak out. He made the repair and told us that there was no charge for the repair because he said it could have possibly been done during the installation of the evaporator coil. Tommy Quick's integrity and honesty is exceptional. I have already recommended him to some of the people I work with and will continue to recommend him. Quick Heating and Air will be my first call when I have any issues with my heating and air.

I have had Riverside repair my heat pump a few times in the last couple of years at my home. they…read morewere prompt in returning calls and great at diagnosing what had been wrong. So when my heat pump wasn't working this week I called Riverside to come out and check and found to be low on Freon and had a leak in my system. Tech told me they charged 325$ to search for leak and locate. No problem. The problem is I assumed that he had already used his ultrasonic leak detector on heat pump where he had hooked his meters up and checking voltages. The leak detector is just a handheld device that detects Freon in the atmosphere. Well I was wrong and it cost me a locate plus service call. 415$ This just kinda hit me wrong. So when I was left with a decision to replace my heat pump I probably would have got them to replace even though Riverside was 1500$ more than who I got to replace. Just ask more questions and don't assume.

From the owner: HVAC contractor. Service & install all makes & models.read more