My experience was fine. Found the kit at Home Depot. Mailed it in. They said they needed to meet…read morerather than go over the results. OK why not? The young lady spent an hour and explained everything in detail as she measured various elements and did PH tests, etc. I ordered an EC5 after checking it out on ChatGpt and other internet sites. Pricing was fair and inline with other manufacturers. The installer came today and was professional, prompt and thorough. So not a scam at all IMO

Probably a scam, definitely predatory…read more I found the kit at my local Lowe's saying to mail in a water sample and receive free water quality testing. I'm a water engineer so I was interested in getting my water tested and see what was in it. I received a call telling me we had high Total Dissolved Solids (TDS) in our water and to schedule in-home testing with one of their technicians but instead a sales person came to our house. The sales person did a flashy demonstration full of scare tactics. He started out by measuring chlorine and the pH of my water. Both were within the EPA mandated limits, but he claimed that the chlorine was destroying my blood and the pH of my water would encourage bacteria to grow in my body... Then he moved on to show me his carbon filter and water softener. His explanation showed he clearly has no idea the carbon filters and water softeners are completely different and remove completely different constituents from the water. Then he started to explain TDS to me and went on to claim that we had "cancer water" with no scientific backing or sufficient data to prove it with his qualitative testing. He also claimed that high TDS is caused by mercury, aluminum, and fecal matter in the water which is a ridiculous claim with no scientific backing. Fecal matter and bacteria aren't even included in TDS measurements, and he had no equipment to test for heavy metals in our water. Anyway, he ended his lengthly sales pitch with some form that he said was to check if I could pre-qualify for a $3,000 water softener system for our kitchen sink with no indication that it was a sales contract. I started answering his questions for the form just so he would finally leave. Once he started to ask for my social security number and bank account information I asked him to clarify what the document was and that I wasn't committing to buy anything. He said if I didn't fill out the document now the price would go up and if I signed it now he could install it tomorrow. I said I need more than 5 minutes to consider spending $3K. He got kind of huffy and left shortly after leaving me with the parting gift of saying "I just don't want y'all drinking cancer water". At least he didn't leave a mess in my kitchen. I googled under sink water softeners later and it turns out you can buy one for less than $500 and they're pretty easy to install so I'll be doing that instead. All in all, a waste of an hour and a half of my day. At least it provided me with some funny stories to tell my coworkers.

Office almost immediately returned my call and was able to get someone to my home quickly. Came…read moreout and assessed and able to take care of my issue. Work completed same day and area was cleaned up when they left. I did not call around as needed problem fixed now, but I did not get the feeling I was being over charged. I will use again if needed

Worst plumber ever. Don't get them for none of your plumbing needs. I didn't have water for months…read morebut I do now didn't have to pay that much.

Great service from beginning to end from Les and Sebastian. They replaced the drain assembly in…read morethe bathtub at a reasonable price. They communicated the day before as well as the day of indicating they were on the way. Promptly arrived, were knowledgeable and professional, answered questions with a friendly attitude. Will definitely use Larry's again!

Way too expensive! Friendly guy but said he couldn't give a rough estimate of cost to replace my…read moreblown garbage disposal (from broccoli and holding down other sink stopper to get broccoli to go down after draining slowly). I mentioned I could pick up disposal at Home Depot for $120 at (Insinkerator, 5 HP, which he said he'd get and is all he uses). After replacing disposal, took him no more than 1/2 hr (probably 20 mins) to snake the sink drain to unstop those 2 sink drains. $670! My mistake- should have bought disposal myself, gone with another plumber if unable to give me an estimate range over the phone, then not have them do anything once arrived until gave me an estimate in writing. Almost $700? He must have really needed the money to charge that much with no guilt. Expensive lesson for me.

We had a major casualty to our plumbing resulting in a back up that even came up through the shower…read moredrains. Awful! It was New Year's Eve but, Mr Rooter came out quickly and found the problem, crawled into our crawl space, fixed it, tested the fix, and cleaned up afterwards. And, the young man was nice, professional, and easy to talk to. Even found out his brother was a Coast Guardsman like me. Nice to be rescued from our plumbing emergency. Rescuing must be in their family genetics. Can't thank them enough and I would definitely call on them again.

Our house had a slab leak. We were looking for a company to perform a leak detection so we wouldn't…read morehave to tear out our whole kitchen. When searching for that, we came across Mr. Rooter of Williamsburg's Water Leak Detection Services page and gave them a call. We explained what we needed from them over the phone and set up an appointment. When they arrived, I was told they don't do leak detection. They left shortly after acting like I was crazy for 1) knowing it was a slab leak (confirmed by a different plumber) and 2) for thinking they'd do what their website had listed. After they left, I received an estimate for them to re-pipe the whole house, something I didn't ask for. Thankfully, they didn't charge us for the visit.

This review is about Ray Champion of Miller's Services. Our hot water heater died after about 30…read moreyears of service (we've owned the house for about 22 years and it was already old when we purchased the house). This was not a particularly easy job since our heater was a small system (~32 gal.) in the storage area of a converted attic room. Ray did a fantastic job, he explained everything he was going to do, and did it really well, and was friendly throughout. I recommend them (him) highly and without reservation. I'll also comment that we've had Miller's come out to do some electrical work and to clean out our septic tanks and were just as happy with their work.

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

Expansion tank was tipping. Austin arrived promptly, gave a clear detailed explanation and…read moreestimate. He proceeded to do the job and cleaned up when finished.

As I write this, I'm waiting on the fifth visit for the same leak. Long past appointment window,…read morecall center people cannot properly answer a question, and you better not be upset. I mean, how can I be angry after only five times for this?! But, the techs have all been very nice, and I honestly believe they were sure they fixed this. I am beyond being able to recommend.

Once again, Hodges and Bryant comes through!!! We heard a dripping sound and found a leaking valve…read moreunder the house on Saturday. (Note: going into the crawlspace of a 100+ year old home with temps over 100 degrees - not recommended for everyone.) Left a message on the machine at Hodges and Bryant on Sunday. They called before 9:00am, dispatched a team immediately on Monday, and the job was complete before 10:00am. Thank you, H&B.

If you are a senior citizen, beware. They do not treat everyone as rosey as some say, nor do they…read morefollow up on shabby work. Be very careful! In all fairness the guys who came here to do the work were fine, I have nothing bad to say about them. I would call your office but that is where the problem began. Your receptionist twisted everything I said into something else, continuously tried to make me look bad to you Danny. She cancelled our request for you to come back out because I said," we really can't afford this but I have to keep my almost 90 year old Mom warm or cool." She thought I was on hold in one call and I heard everything she said, and laughed about. Too much to repeat here. You might be a great guy, but you do NOT have a perfect staff, or perfect work. No one does.

Crosswinds Heating and Cooling did an amazing job replacing our older HVAC system. They relocated…read moreour outdoor condenser and replaced the internal blower, and the quality of their craftsmanship was top-tier. The entire team was fantastic to work with--professional, knowledgeable, and highly efficient. Since then, we've used them for smaller maintenance efforts, and the experience is always seamless. It is clear that they take an immense amount of pride in their work, which is hard to find these days. I highly recommend them to anyone looking for trustworthy, high-quality HVAC services!

I had an excellent experience with this company! They replaced my 50-gallon water heater, and…read moreeverything was handled professionally from start to finish. The team was very kind, proactive, and maintained great communication throughout the entire process. The quality of their work was outstanding everything was done neatly and left extremely clean. You can tell they take pride in what they do. I highly recommend their services to anyone looking for reliable, high-quality work! Thanks again for everything!

Jimmy was excellent. He fixed what took another contractor several visits to partially fix. He is…read morepleasant to work with and definitely a reccomendation.

Tommy Quick, is responsive, and lives up to his name when it comes to fixing things...he is QUICK!…read more He has worked on my AC and heat with all our homes! Seems like every home I buy I have old units and always needs some sort of work. We have always taken advice from him...He is full of knowledge when it comes to our systems. We just bought a new home and the units were original, and he has already fixed our system during the summer and it is now winter and it is time to upgrade one of our units. I highly recommend Mr. Quick if you want things done right.

They are the consummate professionals. We were traveling when our house had an "electrical issue"…read more(lightning). I called and the were at the house almost immediately. They got the power on and planned for repairs. They set an up front fixed price that was very reasonable for the amount of work they had to do. Without naming names so I don't miss any one, I can say that the service I received from the office staff and the repair personnel was absolutely outstanding. They all went out of their way to make sure the job was done in a superb manner. They even corrected mistakes made when the house was built. You can tell a good company by how they react when something goes wrong. Dominion Power "forgot" to schedule their workers and Asbury immediately got on the phone and got the problem fixed. I would recommend Asbury Electric for any job, large or small. They are the best I have ever worked with.

Routine job, installing a 6 circuit, 30 amp transfer switch to allow me to use a generator during…read morepower outages. Cost estimate, $1,700+ was double what I considered a fair price. And the price didn't include the cost of the transfer switch. So no actual work was performed other than the estimate for which I paid $89.