The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a house we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues. read more

Miller's Services - Filled in and new cement - The image depicts a hallway with a section of the original flooring removed, exposing the subfloor. A fresh layer of cement has been applied to repair or level the surface. The surrounding area includes existing wooden flooring and a doorway leading to another room with darker flooring. The scene indicates ongoing flooring repair or renovation work. - Heating & Air Conditioning/HVAC Near Me - Gloucester, Virginia

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I don't recommend Miller's, particularly their finance option. I think we might have been overcharged, and I have called and emailed the office numerous times. I even emailed my documentation, yet no one has responded to either my calls or my emails. It makes me think they simply don't want to refund the money they owe us, or bother with the finance company if it's their fault. Kelly G. read more

Charged me a maintenance fee every month and did not provide any maintenance. I have contacted the attorney General for the fraudulent business practices. When they did come out they Charged a fee and did work without talking about additional fees. Then on a $60 part they want $7,000 in fees to fix my $60 issue. Total ripoff. read more

We called Miller on the Friday afternoon before a snow storm was due to hit Gloucester area and our generator was not working. Justin and two other techs showed up in less than an hour and analyzed and fixed the problem in no time. Wonderful team did a thorough job that was well priced. Thank you guys!!!!! read more

They installed our system in 2018 and maintained it the entire time. Kept paying each year to have it inspected. As they stated it was required by the state. We questioned them in reference to this along with providing them proof their requests are wrong. So now we call to have our septic serviced and have been told there are not going to service us anymore at this time. And just found this out after serval unreturned calls. Maybe for the best as we were questioning their ethics and pricing already. read more

They tell you about big repairs that are unnecessary and costly. This has happened to several people I know so this must be a standard operating method. No thanks! We'll be looking for a new septic service and HVAC service. read more

Ken Johnson Electrical Service & Repair wholeheartedly endorses Griffin Air LLC. Fast response times, accurate diagnosis and repair. Clean and professional installation. Commitment to quality work and customer satisfaction. These are all hallmarks of Griffin Air. Josh Griffin is the only HVAC company we refer. Ken Johnson, Owner Ken Johnson Electrical Service & Repair read more

This company is fantastic! Had a new HVAC installed Jerry, Jordan,Owen,Ethan and DJ were great! 5 stars is not enough they are a big fat 10 ! They called before coming once they got here they worked from start to finish very respectful towards me , my dogs and property! Could not of asked for a better crew! After installing they went over everything with me so A + on service, A+ on work ethic, I will only recommend this company, again FANTASTIC!!! Paige L. read more

We have used all the other services this company offers. We don't have a septic system but I'm sure if we did they would have top notch technicians for that also. They do quality work for very reasonable prices. The technician's are prompt, knowledgeable and best of all take pride in their work. You won't find a better company to work with. read more

Griffin Air is the Best! They respond quickly to calls, are very customer focused and do excellent work. I used them to replace my HVAC a few years back using American Standard. It is so efficient and has saved me hundreds of dollars in reduced electricity and propane gas usage (dual system). They recently came out to rerun my refrigerant lines as I needed them moved in order to do an addition. They did a beautiful job as you can hardly see the lines now where as before they were exposed. They are and will continue to be my HVAC guys. Very trustworthy. read more

I have been using Miller Services for over a year and they are hands down the best AC/Plumbing/Electrical service company in the area. Their techs are so nice and really good at their job, I highly recommend them. I have no idea how they have 3 stars on Yelp, they should be 5 stars for sure! read more

They will leave your yard in horrible conditions after septic work. And will refuse to come fix it until you complain enough on social media because they care about their image in the community more than being honest to their customers. Also paid for a new HVAC as my system was old. Would only cool 10 degrees below outside temp. New unit would only cool 9-10 degrees and they refuse to come up with a solution or compensate me. Now i've spent $7k on a new unit that functions the exact same as the 19 year old one. Also they are famous for leaving your crawlspace Update, turns out they failed to clean my drain line when my unit was replaced, it clogged and overflowed, and flooded my hallway carpet and subfloor. Now I'm battling with their insurance company...But at least this time they admitted fault which they usually won't. This has been a nightmare and I wouldn't wish this on anyone. I have had a much better experience with Larry's Plumbing and they do not overcharge either. read more

Old A/C was on it's last legs. Call Josh and he was right over. Answered all my questions and ordered my new heat pump. Within a week we were enjoying our new cool, quiet and efficient Daikin unit. As the owner of Eastpoint Electric in Hartfield, VA. I always recommend Griffin Air to any customer needing quality HVAC services. Fast, fair and professional. You can rely on Griffin Air for all your air conditioning needs Ken Johnson Eastpoint Electric Hartfield, VA read more

Miller's Services - Indoor evaporating/furnace unit. - The image shows an HVAC furnace unit installed in an attic space, surrounded by exposed wooden rafters and framing. The unit has various pipes and duct connections, with some insulation visible on the ducts. There are small boxes and papers placed on top of the furnace, indicating ongoing installation or maintenance work. The space appears unfinished, typical of an attic or utility area. - Heating & Air Conditioning/HVAC Near Me - Gloucester, Virginia

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Justin, Brendan and James spent the past week with us installing our septic system replacement. They worked through the tough heat everyday staying as late as necessary to get the job done. Very professional and very knowledgeable. The system's now in and we are up and running after limping along with our old 45 year system for the past year. Highly recommend this crew. They are welcome here any time. read more

I have brought a new unit from Griffin Heating and Air. The service was outstanding. I recently called them to service the unit at my father's house. The service was outstanding yet again. Ryan, the service technician, knew what the problem was. The air conditioning system was up and running in no time. read more

They ruined my HVAC unit by draining the freon out by error. I noticed this when I went to turn on my unit a few day later when we had an unseasonable 80 degree day. I called another company since Miller made more of a mess of my situation. Come to find out they don't make the freon anymore and what is left is extremely expensive. I was left to having to purchase an entire new unit costing me $8,000! Miller's solution to my huge problem that they have caused is not to charge me a fee to canceling my Total Care membership with them after the huge costly issue they created. HORRIBLE customer service and care. Stay far away from this terrible company. A company that does not own up to accountability. read more

Timely maintenance service and always ready to answer any questions when you ring. Reliable, friendly, and knowledgeable. I purchased my system through Griffin and am very pleased with the continuing service several years later. read more

Purchased a home a few months ago, home inspector said the rust in the drain pan of the furnace and A/C looked old but otherwise everything checked out. Fast forward, needed a company to conduct semiannual HVAC tuneup. Saw good reviews for Griffin Air on Yelp and had them come out. When the team took off the cover of the furnace, it was like a horror movie. The furnace was over 20 years old and the bottom of the unit was completely rusted out and condensation was leaking over the wiring and the duct work was slowly starting to separate from the unit. The AC unit was mismatched with the furnace which I was told is not efficient and not proper. Griffin Air promptly sent out senior technicians the same day to take measurements and triage the unit. A few days later Josh the owner provided me quotes for various new dual systems. I have a home warranty. While Griffin Air said they don't traditionally work for home warranty companies, Kenny the lead technician spoke with my warranty company's technical assessment's department. Rust isn't a covered item, so this was going to be an out-of-pocket expense. I sought out a few other companies to provide estimates. Took a while for the other estimates to come back. Griffin's prices are fair and reasonable. After waiting over a month for other companies to provide estimates, I finally called Josh back to say let's move forward. However, I waited so long on the other companies to get back to me, the estimate Josh provided expired. Even though Josh said his costs had gone up he honored the original estimate he provided. Working around other maintenance technicians at the same time, I had a very tight window for Griffin Air to install the new units and they met my request. Everyone at Griffin was extremely professional and very tidy, laying down drop clothes and covering their shoes each time they came indoors. Phenomenal job all around. I now have their HVAC service plan in place for this year and would refer them to anyone. read more

We have used all the services Miller's provides and have always found them to be professional and responsive. We belong to the maintenance club and they come twice a year to assess potential problems which has ultimately saved us money. They have replaced electric panels, pipes and fixed a bad HVAC system. Highly recommend. read more

I would not trust the people at this company any farther than I could throw them, which is not very far.

Posting this on my father's behalf: "Before you make a final decision on upgrading your HVAC unit, I strongly recommend you get an estimate from Griffin Air LLC located in Hartfield, Virginia (804-505-0247). They install the Daikin line of HVAC units (Daikin is the largest manufactures of these units in the world) and it comes with a 12 (twelve) year warranty. They just installed one of these units at my house and the people who did this service (Eddie and Glen) did an amazing job and, if you are fortunate enough to have them install your new HVAC unit, you will understand what I am talking about. They did the service with the traditional strategy of doing it right the first time. I have worked with many professionals during my life in New York and Brazil and this team sets the bar for how it is to be done. I highly recommend Griffin Air LLC and I am sure, if you choose to have them upgrade your HVAC unit, you will be a satisfied customer like me. One additional note, their prices are very competitive. I would give them six stars if I could but, since this is beyond the Google rating system, I give them a very strong five star rating! REW., Gloucester, Virginia. " Richard Welton read more

I am not in the habit of publicly criticizing local businesses, but this is an exception. The one star is for the nice plumbers who came to my home. The lack of four more is for the business owners. In short, they charged me $299 to clean my shower drain (it took 15 minutes) plus another $49 service fee. They were here for about 2 hours checking out some other issues, id'd a part that was needed and said that they would get their parts person to locate it and get back to me. Several weeks and 2 unreturned calls later, nothing. I'll never call them again. read more

Unfortunately after years of loyal service they have disappointed us. We have always used them. Prior to the appointment I spoke to the technician and asked him to call if there were ant issues. This was a typical inspection for the sale our a house. They never called and the inspection came back stating that they could not find the drain field. They never called to check in which is disappointing since I could have pointed them to the drain field. When I called for an explanation the person made excuses for the technician and said they spent 30 minutes over their typical time. If you used the same company to install new parts and maintain your system you would think they could find the drain field or at least call. I don't mind mistakes, but a simple apology would have sufficed. Very disappointing. read more

Outstanding !! I had what appeared to be a major emergency and they came out quickly and resolved the problem!! The tech and Ashley are super great to work with!! read more

We have a modular AC unit and it needed repair. We contacted a local AC company who told us our unit needed to be replaced, they could not repair it. We wanted a second opinion. We received Josh's information from the company who we purchased our building from. He responded right away. He looked at our unit and knew exactly what was wrong. It did not need to be replaced after all! He fixed it quickly and it was very affordable. Since then we have called him for several things for both our office and our home and the service has been 100% every time. read more

I live out of town so it is a little hard to schedule services at the southern tip of Lancaster County. Miller said it wouln't be a problem. They had great customer service, sent an email when he was coming. Jake came on site and did a great job, even offered to do a soil evaluation for a new septic area once we figured out that we will need to do more work. He also had nothing but good things to say about company. I would definitely use again! read more

Josh was right there when I needed him. He knows his stuff and gets it done. He got my system right, and even shared some technical insight. An apparently unrelated post service problem was taken care of quickly and gratis. Josh Griffin is on my short list. Support local business! read more

These folks have serviced our air conditioning and heating systems for the past year. During the hot summer, our air conditioning unit failed. It was 20 years old and needed to be replaced. As busy as they were during that time, we had a new system installed within 72 hours with no problems. Their routine service is also very reliable and reasonable. We would recommend Griffin Air for all your heating and plumbing needs. P.S. My address line shows Phoenix, but this relates to our property in Williamsburg, VA!! read more

2 years after installing a new heat pump for us, Josh and Griffin Air continue to go above and beyond with their service. We had a pinched wire disrupting our compressor. Josh found the problem quickly and repaired it just as quickly. I'd recommend them to anyone. Several weeks later our system is cooling far better than our previous system ever did! read more

just had the best experience with Miller's Septic Services. My sink was blocked and the previous plumber could not unblock it. Told me that I would have to pull out my kitchen and dining room because pipe was cracked. The master plumber at that same company fortunately told me I should call another company. I spoke with Allison at Miller's on the phone who was very calming and reassuring. Cord the plumber came on time the next day and was very professional. He had the pipe unplugged in less than five minutes and did a few tweaks to the pipe under the sink to make the water run better. I am so thankful for this company and the people that work for them. I'm now thinking about how I should spend the thousands of dollars that they saved me!!!!! read more

I had a hot water recirculator replaced by Griffin Air. Apparently that disturbed the hot water system, and brown sediment from the hot water heater soon started flowing into our bathtub. This necessitated replacement of a 7-year old water heater, and Ryan and James installed the new Rheem water heater in a couple hours. I'm happy with the timely service and expecting to see clear hot water flowing soon. read more

This is a very good company to work with. My hot water went out and I called them late yesterday. They were at my house at 9am to try and fit me in with other calls. Very professional and friendly, but most importantly, they are trustworthy! I have no problem recommending them to anyone that needs plumbing or A/C work. These guys know what they're doing! read more

Our unit stopped cooling. I left a message and heard back in 45 minutes even though I called after 6:30 p.m. They arrived on time, were friendly, knowledgeable and replaced our burnt out compressor in less than 30 minutes. Very reasonable pricing! I highly recommend Griffin Air read more

We purchased a farm near Urbanna that has been greatly neglected for about 12 years. The heating unit went out in the middle of the night and when I called Griffin Air the next morning Josh was eager to help. The unit required a part that was not necessarily easy to get but due to Josh's resource relationship he was able to get the part that day. He didnt know if he would be able to get back to install the part that day and offer to loan me, free of charge, a space heater until the part could be installed. He came later that day and installed the part and the system is working great. His technical knowledge of the systems and system safety were greatly appreciated. I would refer him at any time and look forward to using him in the future. read more

I was concerned that the home I purchased (which had 2 additions) was not designed or sized correctly. Josh was quick and eager to help. He came out and performed a complete analysis (including measuring square footage of each room) to ensure that the duct work in every room was appropriate. He checked the tonnage of the actual system and measured it against the total square footage to give me peace of mind. He even went into the crawlspace to ensure the proper diameter ducting was running into the 2 additions, and the main supply lines for upstairs and downstairs. He even let me know a couple of options I could implement that would improve the system overall, but said they weren't necessary. Talk about thorough. When he left, I was satisfied and now have a great go-to HVAC resource that I completely trust. And at the end of the day, trust is all that really matters, especially in this industry. read more

Excellent service! Very professional and detailed. They provide comfort and confidence to the homeowner. That's a terrific deal when you've had previous bad experiences with other suppliers. read more

Griffin Air is awesome! Josh relocated my water heater from laundry room to utility closet. I am so happy. This is something I have wanted done for a long time and Josh was very understanding of my needs and did exactly as I wanted. Josh is very professional and knowledgeable. I am so happy I went with Griffin Air to complete this job for me. Price was very reasonable for the services provided. I already scheduled an appointment for him to service my heat pump/air conditioner. Thank Josh! read more

Wow! This company saved our sanity! We recently moved to Williamsburg. After a nightmare experience with two plumbing companies over a four day period - one of which claims to be the best of Hampton Roads - we were still left with no hot water and a malfunctioning hot water heater. They didn't know what they were doing, came without basic equipment, etc. Then we found Joshua's company, Griffin Air, through on-line reviews. Josh spent a long time on the phone just discussing what problems there might be, and providing up front the relevant costs. We asked him to come analyze and he came immediately, on a Sunday morning! He diagnosed the solution quickly, and had the necessary parts on his truck! Joshua and his staff are extremely professional, knowledgeable, very kind, absolutely reasonable, and trustworthy. They even took their shoes off at the door. We were billed exactly what we had been told, and even when the first water heater was damaged in the supplier's shipment (when uncrated it looked like it had been dropped from a tall bldg), and Josh had to handle the exchange, pick up one from another supplier, and return to our home again, there were no additional or hidden charges. All service was done with smiles, friendliness, patience, and clean-up was great. Highly recommend! read more