We contacted 4 septic services in the Middle Peninsula for a septic pump replacement. One did not…read morerespond to our request. One provided us with an estimate for the job, but they had a call center in another state with no ability to reach the local office directly, and the communication delays were a problem. One service provided us with an estimate, but suggested an upgraded system that would more than triple the cost, and stated they could not warranty their work without it. We called Hogge's Septic Tank Service. Jess Hogge responded promptly to our call, providing us a reasonable estimate, and was consistently in contact with us during the repair process. This was a difficult repair on a system that was 40 years old, with multiple previous jerry-built pump replacements. Every few hours during the repair process Jess would hail me to come over to look at what previous teams had done to our system. He ultimately rebuilt the piping entering and exiting the new pump he installed. It was a beautiful job (for a septic system). Fair, honest, and dependable. Highly recommended!

Terrific service. I called another long-time Gloucester septic service who I had used for 20…read moreyears. If you are local, you can guess who. Couldn't get a call back after several tries. So, I called Hogge Septic and was Scheduled immediately. Mr. Hogge showed up right on time, was very professional and informative and did a great job. The service was so good, I asked him if I could recommend him to others. I will recommend him to all my friends when they need our County-required 5-year pumpout. When you have him come, ask him about some of the life lessons his daddy taught him!

This review is about Ray Champion of Miller's Services. Our hot water heater died after about 30…read moreyears of service (we've owned the house for about 22 years and it was already old when we purchased the house). This was not a particularly easy job since our heater was a small system (~32 gal.) in the storage area of a converted attic room. Ray did a fantastic job, he explained everything he was going to do, and did it really well, and was friendly throughout. I recommend them (him) highly and without reservation. I'll also comment that we've had Miller's come out to do some electrical work and to clean out our septic tanks and were just as happy with their work.

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

You can't beat the service and the honesty of the employees. They are very knowledgeable and help…read moreyou to save money. I highly recommend! A++

I'm in the process of selling my home and needed a septic inspection. He pumped out everything and…read moredidn't destroy the yard/grass. He treated it like it was his own property. Unfortunately, the inspection revealed the need to replace the distribution box. From the inspection to the repair I couldn't asked for anyone better than Ben. He's one of the nicest people I've met. He's very prompt, professional, and respectful. He took the time to explain everything to me. No one ever wants to have to spend $2500.00 on repairs but I swear he made me feel like I got every penny I paid for. If you own a septic system Jerry's is the place to call and ask for Ben he's awesomesauce!!!! Thanks Ben!!!

Didn't return 2 phone messages. Not a good sign. Don't waste your time. Must be too busy for new…read morecustomers.

this company does not not how to fix your problem! oh they will come out and look it over then…read morecharge you for coming and not fix the issue! Six months and did not fix problem! Had to go with someone else!

Great people, great prices and exceptional work. We used them for a pump out in January and needed…read morework on our alarm system and they came out in 2 days. Will only use them in the future. 10 outta 10

These guys are amazing. They fixed my septic system backup in a matter of hours. Very pleased with…read morethe price and work done!

SO! sometimes in February I called CB'S Turlington to pump my septic because it hadn't been done in…read morea while and it started bubbling and backing up into the house. They came out and charged me $400 but only pumped it from one opening. They never opened the rear tank, didn't check the outlet filter, and didn't really inspect anything else. When my grandpa (who used to do this shit for a living btw) asked about it, the guy Chris basically told us we didn't know what we were talking about and said they can just backflush it from the front and don't need to check anything else. He even told me to go back inside that he didn't need somebody standing over him and said if I didn't, they'd reverse the pump and push everything back into my pipes and leave. About two weeks later, I'm having the same exact problem again water level was already almost overflowing. When I called them back, they said it was my drain field and not their problem, and that they weren't coming back to even inspect it unless I paid another service fee. They said the original job was done fine and non-refundable. So I called Miller's Septic Service for a second opinion The guy came out and was super respectful, shook my hand a few times, and let me watch everything while he explained what he was doing. He pumped it and immediately found a ton of sludge still sitting in the rear tank that turlington never touched. He said there was no way it was properly cleaned the first time. He told me to check the distribution box just in case, but I didn't even need to mess with it. Turlington told me not to make this post and told me not to call Miller's that they were the worst company in the business that he would recommend anybody else but since It's been almost 2 months since Miller's came out and I haven't had any problems, I know I'm in the clear to make this post. I don't want to make this post but the guys at Turlington were completely unprofessional and tried to take advantage of me I have cerebral palsy and my 80 year old Vietnam war veteran grandfather was cussed and disrespected I don't want this to happen to anyone else so I just wanted to put it out there I did charge back through the credit card company and get my money back though after gaining proof If you're reading this review, I suggest you hang up the phone and call Miller's instead!

Chris & Heidi were a pleasure to work with. I explained I needed my cesspool pumped and inspected…read moredue to the pending sale of my house. They realized the clock was ticking for me, and Chris came out right away to take care of things. Terrific, honest people and exceptional service! A++++++

We were having a drainage field problem. We called Smiths Septic Service and lucked out. He came…read moreout that day and went right to work. Turned out to be a root problem. They worked their magic and were able to keep us from having to install a new drainfield. They were very professional and gave us many many tips to help keep our system up and running. I highly highly recommend.

J & G septic Service customer service were extremely kind, friendly, and professional. They arrived…read morepromptly, took care of everything, and made the entire process easy and convenient. I'm a repeat customer and will definitely continue coming back!

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Absolutely incredible service! They came out right away -- on a Saturday! The young man who helped…read moreus was polite, informative, and easy to talk to. I highly recommend this company. We'd used a different service in the past (at our old house) that actually broke our fence trying to get to the backyard, but Duck's was unbeatable -- fast, careful, and best of all, nothing was damaged in the process. Highly recommend!!

I misplaced my invoice so I called, texted and emailed this retard to get a copy. All I hear is…read morecrickets from dude. Do not recommend, very unprofessional. I now have to get my tank pumped a second time costing me an additional 300 dollars. Thanks ducks, you suck!!!!!

Fast service, friendly, and reasonably priced for routine residential septic pumping.read more

They can answer the questions and provide the quotes that they are asked to provide. Why give me a…read morequote for a setup that I just told them I don't have!?!