Chris & Heidi were a pleasure to work with. I explained I needed my cesspool pumped and inspected…read moredue to the pending sale of my house. They realized the clock was ticking for me, and Chris came out right away to take care of things. Terrific, honest people and exceptional service! A++++++

SO! sometimes in February I called CB'S Turlington to pump my septic because it hadn't been done in…read morea while and it started bubbling and backing up into the house. They came out and charged me $400 but only pumped it from one opening. They never opened the rear tank, didn't check the outlet filter, and didn't really inspect anything else. When my grandpa (who used to do this shit for a living btw) asked about it, the guy Chris basically told us we didn't know what we were talking about and said they can just backflush it from the front and don't need to check anything else. He even told me to go back inside that he didn't need somebody standing over him and said if I didn't, they'd reverse the pump and push everything back into my pipes and leave. About two weeks later, I'm having the same exact problem again water level was already almost overflowing. When I called them back, they said it was my drain field and not their problem, and that they weren't coming back to even inspect it unless I paid another service fee. They said the original job was done fine and non-refundable. So I called Miller's Septic Service for a second opinion The guy came out and was super respectful, shook my hand a few times, and let me watch everything while he explained what he was doing. He pumped it and immediately found a ton of sludge still sitting in the rear tank that turlington never touched. He said there was no way it was properly cleaned the first time. He told me to check the distribution box just in case, but I didn't even need to mess with it. Turlington told me not to make this post and told me not to call Miller's that they were the worst company in the business that he would recommend anybody else but since It's been almost 2 months since Miller's came out and I haven't had any problems, I know I'm in the clear to make this post. I don't want to make this post but the guys at Turlington were completely unprofessional and tried to take advantage of me I have cerebral palsy and my 80 year old Vietnam war veteran grandfather was cussed and disrespected I don't want this to happen to anyone else so I just wanted to put it out there I did charge back through the credit card company and get my money back though after gaining proof If you're reading this review, I suggest you hang up the phone and call Miller's instead!

I called early on a Saturday morning, in more of a panic than was necessary. The folks at Hogge…read morewere very understanding and we discussed the best time for them to check the problem. Unfortunately the message got lost. Problem has been fixed, but I will definitely call them the next time we need help.

From the owner: In 1989, my grand father Gayle Hogge started Hogge’s Septic Tank Service LLC. I’m proud to…read moreintroduce the Hampton Roads and Middle Peninsula communities he served to Hogge’s Plumbing and Septic Services LLC. We specialize in the repair and maintenance of Septic Systems, Residential Plumbing, and Alternative Plumbing Systems. Hogge’s Plumbing and Septic Services is the company to call for all of you plumbing and septic emergencies.

This review is about Ray Champion of Miller's Services. Our hot water heater died after about 30…read moreyears of service (we've owned the house for about 22 years and it was already old when we purchased the house). This was not a particularly easy job since our heater was a small system (~32 gal.) in the storage area of a converted attic room. Ray did a fantastic job, he explained everything he was going to do, and did it really well, and was friendly throughout. I recommend them (him) highly and without reservation. I'll also comment that we've had Miller's come out to do some electrical work and to clean out our septic tanks and were just as happy with their work.

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

You can't beat the service and the honesty of the employees. They are very knowledgeable and help…read moreyou to save money. I highly recommend! A++

I'm in the process of selling my home and needed a septic inspection. He pumped out everything and…read moredidn't destroy the yard/grass. He treated it like it was his own property. Unfortunately, the inspection revealed the need to replace the distribution box. From the inspection to the repair I couldn't asked for anyone better than Ben. He's one of the nicest people I've met. He's very prompt, professional, and respectful. He took the time to explain everything to me. No one ever wants to have to spend $2500.00 on repairs but I swear he made me feel like I got every penny I paid for. If you own a septic system Jerry's is the place to call and ask for Ben he's awesomesauce!!!! Thanks Ben!!!

We were having a drainage field problem. We called Smiths Septic Service and lucked out. He came…read moreout that day and went right to work. Turned out to be a root problem. They worked their magic and were able to keep us from having to install a new drainfield. They were very professional and gave us many many tips to help keep our system up and running. I highly highly recommend.

Didn't return 2 phone messages. Not a good sign. Don't waste your time. Must be too busy for new…read morecustomers.

this company does not not how to fix your problem! oh they will come out and look it over then…read morecharge you for coming and not fix the issue! Six months and did not fix problem! Had to go with someone else!

My septic tank had been showing signs of trouble for a while. I had another local company working…read moreto "fix" my issue with various unhelpful suggestions- I spent a lot of money and time for them to ultimately do nothing helpful. Wood Septic was a breath of fresh air and I wish they had been my first call! Thomas came out to diagnose my problem quickly. He spent plenty of time explaining to me what he saw, what my options are, and gave his honest suggestions. He showed a lot of expertise and patience as I asked him lots of questions. I ended up needing to decommission my septic tank and connect with city sewage and I knew I wanted Wood Septic to do the job for me. They worked quickly and efficiently with the city and got the job done super fast! I am so grateful for Thomas and Alexa at Wood Septic. I will call them for all my future plumbing needs.

I did have years of experiences with Wood Septic Service but the last call I had with them I was…read morelied to by the Office Staff. I did make an appointment date and time to have a person check my septic tank. Sadly, there was a NO SHOW. Another date and time was set as you would know it, NO SHOW again. I have since contacted another member of the Plumber's CARTEL and set up an appointment with them. I hope to have better luck with them. Wood Septic Service has gone down the old septic tank.

I had an issue with my septic tank alarm constantly going off, even after it was pumped out last…read moreMarch, as well as my tank leaking above ground. I called over 10 septic companies to ask about providing service and nobody got back in touch with me. I finally called Mr. Edwards and he and his crew came out the next day to help me. He also ran into an electrical issue and had the Electrician on site two business days later who identified and fixed the issue. Thank you for the great service and followup! This is the only company I will recommend for septic service in Isle of Wight County!!

From the owner: Since 1971, J.R. Edwards Jr. Inc., has been proudly servicing Isle of Wight county and the…read moresurrounding areas with superior septic service. We offer a wide range of conventional and alternative septic systems. If you need a new system or repair, please do not hesitate to contact us and set up a free consultation.

Great people, great prices and exceptional work. We used them for a pump out in January and needed…read morework on our alarm system and they came out in 2 days. Will only use them in the future. 10 outta 10

These guys are amazing. They fixed my septic system backup in a matter of hours. Very pleased with…read morethe price and work done!