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    Water Solutions

    5.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    Plumbing inspection

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    Hampton Roads Water Services

    Hampton Roads Water Services

    (17 reviews)

    I am beyond furious with the so‑called "service" I received. I had David Hughes, who apparently…read moreconsiders himself a "manager," come out to install a system to remove iron from my irrigation. The job was sloppy from the start. After the install, he barely tested one section of the irrigation system, ignored the rest, and then packed up and left. Now, entire sections of my irrigation system are completely non‑functional as a direct result of his work. When I called him to address the problem, he was dismissive, unprofessional, and flat‑out refused to help, smugly stating, "We aren't an irrigation company." Well, if you're not an irrigation company, you have no business touching an irrigation system--period. This level of negligence, lack of accountability, and complete disregard for the customer is unacceptable. I am disputing the charge with my credit card company and will be warning as many people as possible to avoid this company at all costs. If you value your property, your time, and your money--stay far away

    TLDR: I echo an earlier review: SCAM. If I could give less than a star I would…read more A man in a vest with a clipboard knocked on our door on a Sunday; water testing kit in hand. Thinking we were contributing to a larger study on the water quality in our area, my boyfriend ran to the tap, filled up the kit, and passed it back to the "tech" at the door. Since then, at minimum 2-3 phone calls come in daily, no voicemail left. If you try to call back to find out why Hampton Roads Water is essentially ROBO-DIALING you, you will be sent to a VOIP answering service funhouse. Get real!! Essentially it's a strip-mall call center with 3 people behind the curtain and a few chuckleheads in the field. The calls come in from phone numbers with multiple VA area codes where they supposedly have locations. If you're not totally scammed into purchasing a bogus water filtration system for your house like others have, at the very least good luck trying to get taken off their call list. Once you answer that door or call, you're in a long term relationship with this company. It makes me really sad that some people have been taken for what sounds like a lot of money. Disgusting to prey on people like that (and probably sell their information too). A PERFECTLY DESPICABLE EXPRESSION OF LATE CAPITALISM! Go kick rocks. *UPDATE 6/26/25 in response to owner's 6/24 comment* Hi Jason, Thanks for your thoughtful and timely reply. That would be a convenient explanation to shirk any accountability for the numerous complaints on this business page, though to accept that logic would mean that I came to a random Yelp page to write a detailed review. Given I rarely use the app, I explicitly came here with the business card on hand and the caller ID info from the hundreds of calls we received to register my review. I understand how much these reviews can affect a business over the long-term, which is why the effort to write a negative review had to be inspired by multiple weeks of bad experiences in trying to be removed from your business' call list. To think that you'd be able to find a legitimate customer record based on a Yelp username/handle is also completely unreasonable, as you have claimed you've done to undermine or de-legitimize other's reviews. Your responses are so terrible, I've begun considering that "Jason M." is just like the other "employees" manning the phones at Hampton Roads Water Services-- a BOT! If you are in fact a human and a legitimate business owner, I suggest starting with the fundamental task of trying to set up a legitimate business before you go on the defense for one on Yelp.

    Water Solutions - plumbing - Updated May 2026

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