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    Dependable Appliance

    5.0 (1 review)
    Closed Closed

    Services - Dependable Appliance

    Cooktop repair

    Appliance installation

    Range installation

    11 More Services

    Range repair

    Appliance repair

    Stove installation

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Ice maker repair

    Oven repair

    Refrigerator repair

    Washer repair

    Dependable Appliance Photos

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    2 years ago

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    American Appliance Repair

    American Appliance Repair

    (7 reviews)

    On August 8, 2019, 2 very professional men came to my home and in a short time explained why my ice…read moremaker on my fridge wasn't working. I found them professional and informative and because I found them through Home Advisor I thought nothing of paying them $456.98 so they could order the parts. They were supposed to come the following Friday. They called Thursday to tell me only one of the two parts arrived, the other wouldn't arrive until Tuesday. As my schedule only allows me Fridays and weekends free, I suggested they come again the following Friday. They didn't. I called them many times with no response. The following Tuesday, I asked my son to call them and tell them he needed service on his appliances. Fifteen minutes after he called them, they returned his call. He gave me the phone. They told me an emergency had pulled them away over the last 4 days and they were just now returning their phone messages, most recent first. As one who has worked as a service provider, that was not the way we were told to return calls, especially when any of those calls should have been made without checking messages. They knew they were supposed to be at my house and didn't come. They should have called as soon as time permitted. We arranged for them to come the following Saturday. We stayed home all day Saturday, and I called them three times, with no response. We have not talked to each other since. There was no address on their business card or their websites. I called Home Advisor since I went through them to find a service provider. Home Advisor has a procedure they follow and this issue is now at the highest level of the conflict resolution process. American Appliance Repair has not returned any of their calls as of last Saturday. Last Thursday, Home Advisor suspended their account so no other customers would share my experience. My credit card company is also involved but at this writing, American Appliance Repair has not replied to them either. I am certain I will get my money credited, and I will again use Home Advisor to find a person to repair my appliance and some other tasks I need done. However, I will never pay for more than the cost of the estimate ($80 from AAR) and the cost of the parts. If they wonder why, I'll share this review with them.

    This company is marked as closed. They are not closed. Their business practices are suspect. They…read morecame out to repair dryer. Told me what was required. Paid him $360. He said it would be at 3 days. He would call when the part came in. I called him 2 weeks later. Said oh the part is obsolete. I then found the part that he couldn't. He came out and installed the part. He said he would send a check for the part. Weeks later now 4 emails and more phone calls then I can remember I still have no check. I wouldn't use this company and I am warning everyone the same.

    Dependable Appliance - homeappliancerepair - Updated May 2026

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