Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Fusion is a well run company. The phone receptionist was professional and interested in my…read moresituation. I have an old clothes dryer that needed work. She confirmed the up front costs is online, that was included as partial payment for the service. This review is late, but I needed to let EVERYONE know they are honest and Good. Oleg was the repairman that came out. He knows his Work. My dryer runs like new. Thank you Oleg and Fusion !!!!

Disheartened to leave this review, but after today's awful experience, feel I have to. Owner Jeremy…read morecame out to repair my washing machine. Tested it right after he left and GALLONS of water gushed all over my floor- he didn't reconnect the drain pipe. He came back to reconnect it which I appreciated (my property manager just had a baby so couldn't do this herself), but then spoke disrespectfully to her. When he left and she continued with the wash cycle, we found it was having the same issue (rattling) we brought him out to fix in the first place as well as a new one. When I called the office to ask if they would like to come back and fix it, as the issue is still happening or just part ways amicably and refund me the $80 already paid for the job, Jeremy had BLOCKED my phone number. By the way I was never once angry or upset in my communications- if anything I was overly understanding as I believe you get more bees with honey than with vinegar- but here we are. I'm honestly shocked that this business has 5 stars given this is how they operate. Stay away if you want someone who stands by their work, this was a truly unbelievable experience. It's not about the $80- it's about being dishonest, not doing the work you said you would, and not even engaging in a conversation to try to make it right. Owner then had the gall to respond to my google review completely lying about every aspect of the situation and interaction. How abysmally shameful. great person to hire if you want your home flooded and then the work not completed

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

I reached out to Appliance Yikes when the microwave component of my double wall oven stopped…read moreheating. The owner was highly responsive to my initial online inquiry and emailed me back with detailed helpful information (no strings attached). I decided to have him come assess the situation in person and he determined that it was going to be a pricy fix and we discussed the pros/cons of repair versus replacing the entire double oven. Although he would make no additional money off of my service call if I decided to replace, he didn't push me toward any particular decision. Instead, he provided me the information that I needed so that I could reflect on my options and make the most preferred decision for myself. He was also happy to talk with me about concerns I had related to my dryer and to run a few checks for me. This led to the conclusion that running my dryer on "energy saver" mode was actually causing me to have to run it through multiple drying cycles and that there was nothing tangibly wrong with the dryer. This guy is the real deal as far as being a knowledgeable and friendly repair person who cares about his work and his customers. I will most certainly be reaching out to him in the future whenever I run into appliance issues! Thank you!!

HIGHLY RECOMMEND APPLIANCE YIKES!! This is our 4th time…read morefixing our appliances. Microwave diagnose and replace, washer main board replacement twice, dryer element replacement. Super friendly, on time, very knowledgeable and respectful of property (wearing boot covers) Thank you Jack for being awesome!!

I cant recommend Vitali enough! Great prompt and affordable service. He is always so friendly and…read moregoes above and beyond on each job. He will always be my first choice when I need HVAC and Appliance service and I highly recommend him to others.

Alex was very responsive and made quick work repairing our leaking ice maker. We will definately…read moreuse him again!

Pro Line installed our Wolf Double Wall oven in 2021. A few days ago the oven's circuit breaker…read moretripped as it was warming up . I called Pro LIne and they responded quickly. There was no obvious reason for the failure so Pro-line proceeded to replace the circuit breaker, the junction box and the connecters. The oven works again. We've bought and built several houses over the years, and we have lots of experience with builders and contractors. Given Pro Line's quick response and the thorough work they did I think the best thing I can say about them is I trust them and their work. Well done. Now we can have the pizza we were going to heat before the oven mis-behaved.

Installation of Combo Microwave Wall Oven. Pro Line Appliance is awesome for the installation of a…read morenew combination microwave oven with wall oven. The house was built in the 1990s with a combo wall oven unit. The cabinetry and facing molding are good hard wood. Lowes wanted to sell us a replacement cabinet made of junk and do who only knows what to the molding, not to mention matching special, paint cured in a paint booth. Other Appliance installers just wanted to drop the unit in the hole, a 30" combo oven, and leave us with a 5 inch gap. Old unit was 47 x 30; new 42 x 30. There are no good answers to this on the net. There are trim kits available online, but dimensions are hard to find and they are vents. Box store sales forces are clueless. Some box stores want you to pay for a consultant after purchase - who know what they do for about $100. They do not assess your home in advance of purchase, apparently. Lots of wasted time, dead ends, people wanting to make a mess in our home. Then, praises, Mr. Anthony and specialist were found! Professional, clean, efficient and well versed! Problem solved quickly. They scheduled install around delivery of 2nd new combo oven and installed it with little fuss. In the situation where the new unit is shorter, they have to build a base in advance. Electric power was relocated behind oven to make all fit in the space properly. Wood was put in the gap at the bottom of the oven. A week or so later Pro Line Appliance installed a matching steel plate. They had to see the actual new unit before construction of the plate so that it would match perfectly. This took 3 pleasant visits from Pro Line Appliance and 3 phone calls. Again, what a blessing!! The price was very reasonable and was half of what a box store wanted to destroy and waste good wood. What a wonderful experience! Please use Pro Line Appliance. They also sell Miele appliances. Call today and stop being frustrated or at sea. We are so very pleased after months of searching for the right answer. Be happy!!!

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.

Customer service was great. David repaired my dishwashers and assisted with preventative methods…read moreto eliminate the problem from reoccurring. The pricing was good for the repair. David was very responsive throughout this process.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!

Carlos did a great job, installing my 2 air conditioners. He was thorough and efficient and…read moreexplained everything about the installation. I highly recommend his work!

Hudson Services was a godsend for me. He was courteous and knowledgeable on how to install my…read moredishwasher. He was quicker than I anticipated. Thank you for providing great service and a customer for life!

Gull and his co-worker installed a few doors at our rental property. Doors are rather tedious to…read moreinstall so I was happy to see the beautiful outcome . I gathered that this was not the kind of work they primarily do, it was done nicely and best part was they cleaned up after themselves. Communication/ language was definitely an issue but was workable with this type of short job. They work out of a small vehicle, which was very inconvenient. I was left to pick up supplies at store, as well they were not able to take leftover debris with them for disposal when job was completed.

Great service without drama! Gull came in and reviewed the site. Provided a very fair estimate…read more Within a short period of time, he can and did the work. I needed my closet materials to be removed and hauled. He and his partner did it quickly and left the site clean. Very professional and helpful. I will definitely use their service again.