Called up today about an issue with my dishwasher. The gentleman that answered asked a few…read morequestions and walked me through how to fix it myself - which took about 30 seconds. I've had no shortage of companies change me a service call for something this simple but this guy helped me out instantly for no fee. To me, that speaks volumes about his character and integrity. Thanks so much.

Great service and honest! Was told that I needed a new stove because it was smoking.read more

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Timely, offered expertise and great advice. Very competent. Very professional. Excellent value.read more

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

I chose Stanley's Appliance because of proximity to my house and after reading a few reviews. I…read morewas so impressed with well everything. Starting the moment Beth answered the phone until the repair was completed I felt I'd called the right people. They were professional, nice, prompt and honest (an aging washing machine needed a new valve and a bearing) and now the washing machine is working better than it has for years and while we know the machine won't last forever we are happy to get a few more years out it. We are also pleased we've found someone knowledgeable and reliable and we've saved their number in our phone for future calls.

Stanley is a classic mom and pop shop, downsized from a 20-store service in the day, as Beth and…read moreStanley ease toward retirement. I called them because their shop is nearby, and because the Sears guy who tried to fix my Kenmore gas stove last year left the stove a mess. Stanley scheduled for the very next day, followed strict covid precautiions, quickly showed me how the Sears guy had bent, stripped, and otherwise jimmied the stove igniter, then replaced it in about an hour. All working perfectly now, and he gives a one-year warranty. Don't retire yet, Stanley - I'm sure we'll need you for something else before long!

Absolute Nightmare - DO NOT USE THIS COMPANY…read more If I could give zero stars, I would. This has been, without a doubt, the most frustrating consumer experience of my entire life. The "Service" (or lack thereof): We had a technician come out and repair our fridge. We got charged way over $1,000.00 for a replacement part - just to realize that the problem was not solved. After various additional visits, the technician gave up - and said there is no solution. At that point we (of course) asked for a refund. That's when the 'service' stopped. Entirely. The Phone Hell: Trying to get an update is a full-time job. I have spent a combined total of over six hours on hold with this company. When--and if--someone finally picks up, they are rude, dismissive, and constantly refer to a 'manager' (who is NEVER available, and ALWAYS in meetings...) needing to weigh in. Twice, I was "accidentally" disconnected after waiting 45 minutes. To call this frustrating does not even begin to cover the agony (and waste of time). The Stalling: Every time I actually get a human on the line, the story changes. Every call ended with "We will do this by tomorrow." or "You will hear from us by next week." or "My manager will call you back this evening." None of those things actually ever happened. It was blatantly obvious they are just stalling to keep the money without doing the work. It took us WEEKS to finally get our money back. The Verdict: Save yourself the headache, the wasted time, and the money. Do not go into business with them. Find literally anyone else.

Steer clear. I used them in 2020, and the technician did not explain that spending $250 on a part…read moremight not actually fix the problem. We didn't realize that until he left and the problem persisted. They sent me a survey so I filled it out and the company (corporate) called me and refunded my money. I left that experience feeling like they made good on a not great experience. Fast forward 6 years later and I make an appointment for a repair. No one showed up at the allotted time. So I called and left a message with my name and phone number. The next day I get an email from the local office saying I was blocked in their system as someone they would not work with. I want to clarify that this was not because of anything other than my (legitimate) feedback on a survey and the company calling me and offering to issue a refund and agreeing that the technician did not do what he should have done. There was no altercation, no words exchanged, literally nothing negative between us and the company or technician at all. In the end, this is clearly for the best, but the unprofessionalism all around is disappointing.

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.

Needed my washing machine repaired. Jennings Appliance Service received excellent reviews here on…read moreYelp and our local Facebook group. Called Mr. Jennings on Friday and he returned my call that afternoon. My repair wasn't urgent so we scheduled for him to come out on Monday morning. He was on time and efficient with our repair - cost of the part and labor was all very reasonable. Highly recommend Jennings Service if you need an appliance repaired!

Fixed a leak in my refrigerator. When we asked him to look for additional causes for leaking he was…read morevery thorough and honest.

As I get older, I find that everyone that has been taking care of things for me is also aging…read more From doctors to dentists to barbers to favorite waiters, I keep stumbling over someone else who has up and retired. (How rude!) So it was, this time, with my reliable appliance guy that has been working on things for me for decades, and my dad's appliances even before that. Apparently he likes Florida. And with a busted ice maker, I found myself scrambling to find a new, reliable appliance repair person. Thank goodness for Yelp! After scanning reviews I found CK Appliance Repair. CK was very professional. The technician came out and took a look, and took the time to confirm that there was nothing simple that could be done to repair the unit. He checked online for the part and ordered it from a source in Louisiana, and scheduled the follow-on appointment to install it. I was given a price that was higher than I would have guessed but not outrageous. The installation appointment went well, as well. The technician not only did the job but pointed out a few things that needed attention in the upcoming year or two. He also answered some questions for my planning purposes about additional jobs -- replacing an aging microwave and dishwasher, etc. Everything was done quickly, cleanly, and at the quoted price. I was happy. I will be calling them again.

If you're requesting the technician to wear shoe covers in your home. Do not book this company…read more Technician complained about wearing the shoe covers because he was scared of slipping and falling. They refused our service and canceled the work orders leaving our warranty company to book another technician. Lack of accountability, communication, emotionally control and professionalism. BOOK AT YOUR ON RISK.

I bought a stackable washer/dryer from Lakeside about 6 years ago. I was assured that Lakeside…read morewould provide maintaince (not free). The washer was making loud sounds so I called and tried to make an appointment. I was told they do not service stackables. Sold me on stackable then left me hanging. Previously I purchased a refridgerater, stove, washer and dryer from Lakeside-I will never buy from them again.

My salesman ordered me a Maytag stackable washer and dryer. It took 10 days to arrive, and the…read morecontrol panels of the washer failed almost immediately. 10 days later, the store doesn't yet have the parts in stock to fix the washer. I agreed to let them fix rather than replace the unit, but now I am sorry. They have no parts in stock for repairs to defective Maytag washers, to say the least. They leave me, a once hopeful Fan customer, without recourse for 14 days and counting. This shouldn't be. If you make your claim to be excellent at service, installation and sales, be EXCELLENT. Lakeside has no power to make Maytag rush a replacement control panel for a garbage washer unit. Shame on Maytag. At the same time, shame on Lakeside for not being better able to back up their claims to excellent service with any kind of muscle. Susan Micari

12/6/2025 James Oliver has been our repair and service guy…read morefor many years. My Whirlppool dryer just died and I called hom on a Saturday night and left a message for him, He often mentioned the working life of my dryer was shorter than I thought. He was right! Hope to see him here asap. He is an excellent repair man, and I would highly recommend him. M.O. Sharkey Walton Park Midlothian

Unprofessional. Misdiagnosis. Poor communications. Would not use again. I called to share my…read morecomplaint and did not get any return call. $300 to switch a water line kit when the compressor was melting down.