Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

Jeremy, the owner of River Run, came out this afternoon with his technician that was at my house…read moreyesterday. Literally, a few screws & WD40 and my locked oven was open in 5 minutes. Grateful!

I wish I didn't have to leave even 1 star. I baked 2 sweet potatoes 4 days ago & when they were…read moredone, the oven door would not open. I tried everything I found online to help. Nothing worked. I called River Run Appliance Repair on Tuesday, scheduled me for Thursday 8am-12pm. Of course, he arrived at 11:45. He worked on it for about an hour & could not get the door open. Had to keep looking online & calling his boss. He didn't even bring his own tools. Asked me for a coat hanger, which I didn't have the wire kind. Gave him a skewer which I had to throw away it was so mangled. Asked for a metal or wooden ruler. I mean come on. Then he gave up, but not before charging me $120...for nothing!!!!! He called his boss, I guess it was Jeremy, the owner. I could hear him saying that when I scheduled the appointment I agreed to the fee. NEVER AGAIN. River RUN from these shysters!

Called up today about an issue with my dishwasher. The gentleman that answered asked a few…read morequestions and walked me through how to fix it myself - which took about 30 seconds. I've had no shortage of companies change me a service call for something this simple but this guy helped me out instantly for no fee. To me, that speaks volumes about his character and integrity. Thanks so much.

Great service and honest! Was told that I needed a new stove because it was smoking.read more

5 stars! Our older gas stove needed an oven igniter. Alex came out and installed it perfectly at a…read morevery reasonable price. He responded promptly, showed up on time, and quickly diagnosed the problem. The work was clean, thorough, and the results were fantastic--everything is running like new. In addition, he got our refrigerator's ice maker working which had been inoperable for 10+ years. If you need appliance repair, this is the company to call. I now have him on speed dial for all future appliance repairs.

The freezer in my refrigerator iced up. The technician, Alex, showed up on time. He gave me a price…read moresimilar to what GE charged me the last time it happened. I approved and he deiced my freezer. However when I plugged it back in the freezer didn't work and both ice makers didn't work. He did not seem confident of what the cause was and suggested a $500 part and installation. I will not be calling them again.

Pro Line installed our Wolf Double Wall oven in 2021. A few days ago the oven's circuit breaker…read moretripped as it was warming up . I called Pro LIne and they responded quickly. There was no obvious reason for the failure so Pro-line proceeded to replace the circuit breaker, the junction box and the connecters. The oven works again. We've bought and built several houses over the years, and we have lots of experience with builders and contractors. Given Pro Line's quick response and the thorough work they did I think the best thing I can say about them is I trust them and their work. Well done. Now we can have the pizza we were going to heat before the oven mis-behaved.

Installation of Combo Microwave Wall Oven. Pro Line Appliance is awesome for the installation of a…read morenew combination microwave oven with wall oven. The house was built in the 1990s with a combo wall oven unit. The cabinetry and facing molding are good hard wood. Lowes wanted to sell us a replacement cabinet made of junk and do who only knows what to the molding, not to mention matching special, paint cured in a paint booth. Other Appliance installers just wanted to drop the unit in the hole, a 30" combo oven, and leave us with a 5 inch gap. Old unit was 47 x 30; new 42 x 30. There are no good answers to this on the net. There are trim kits available online, but dimensions are hard to find and they are vents. Box store sales forces are clueless. Some box stores want you to pay for a consultant after purchase - who know what they do for about $100. They do not assess your home in advance of purchase, apparently. Lots of wasted time, dead ends, people wanting to make a mess in our home. Then, praises, Mr. Anthony and specialist were found! Professional, clean, efficient and well versed! Problem solved quickly. They scheduled install around delivery of 2nd new combo oven and installed it with little fuss. In the situation where the new unit is shorter, they have to build a base in advance. Electric power was relocated behind oven to make all fit in the space properly. Wood was put in the gap at the bottom of the oven. A week or so later Pro Line Appliance installed a matching steel plate. They had to see the actual new unit before construction of the plate so that it would match perfectly. This took 3 pleasant visits from Pro Line Appliance and 3 phone calls. Again, what a blessing!! The price was very reasonable and was half of what a box store wanted to destroy and waste good wood. What a wonderful experience! Please use Pro Line Appliance. They also sell Miele appliances. Call today and stop being frustrated or at sea. We are so very pleased after months of searching for the right answer. Be happy!!!

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.