They were able to fix both of my refrigerators. They were timely and flexible with my scheduleread more

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

Disheartened to leave this review, but after today's awful experience, feel I have to. Owner Jeremy…read morecame out to repair my washing machine. Tested it right after he left and GALLONS of water gushed all over my floor- he didn't reconnect the drain pipe. He came back to reconnect it which I appreciated (my property manager just had a baby so couldn't do this herself), but then spoke disrespectfully to her. When he left and she continued with the wash cycle, we found it was having the same issue (rattling) we brought him out to fix in the first place as well as a new one. When I called the office to ask if they would like to come back and fix it, as the issue is still happening or just part ways amicably and refund me the $80 already paid for the job, Jeremy had BLOCKED my phone number. By the way I was never once angry or upset in my communications- if anything I was overly understanding as I believe you get more bees with honey than with vinegar- but here we are. I'm honestly shocked that this business has 5 stars given this is how they operate. Stay away if you want someone who stands by their work, this was a truly unbelievable experience. It's not about the $80- it's about being dishonest, not doing the work you said you would, and not even engaging in a conversation to try to make it right. Owner then had the gall to respond to my google review completely lying about every aspect of the situation and interaction. How abysmally shameful. great person to hire if you want your home flooded and then the work not completed

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

Great service and honest! Was told that I needed a new stove because it was smoking.read more

I connected with this business after requesting quotes here on Yelp. My Bosch dishwasher stopped…read moreworking and began showing an error code that required repair. Contact with the business with consistent and very helpful. The parts needed were covered under warranty, but took a few weeks to arrive. They got me on their schedule first thing and were in and out in less than an hour! My dishwasher is good as new.

I cant recommend Vitali enough! Great prompt and affordable service. He is always so friendly and…read moregoes above and beyond on each job. He will always be my first choice when I need HVAC and Appliance service and I highly recommend him to others.

Alex was very responsive and made quick work repairing our leaking ice maker. We will definately…read moreuse him again!

Pro Line installed our Wolf Double Wall oven in 2021. A few days ago the oven's circuit breaker…read moretripped as it was warming up . I called Pro LIne and they responded quickly. There was no obvious reason for the failure so Pro-line proceeded to replace the circuit breaker, the junction box and the connecters. The oven works again. We've bought and built several houses over the years, and we have lots of experience with builders and contractors. Given Pro Line's quick response and the thorough work they did I think the best thing I can say about them is I trust them and their work. Well done. Now we can have the pizza we were going to heat before the oven mis-behaved.

Installation of Combo Microwave Wall Oven. Pro Line Appliance is awesome for the installation of a…read morenew combination microwave oven with wall oven. The house was built in the 1990s with a combo wall oven unit. The cabinetry and facing molding are good hard wood. Lowes wanted to sell us a replacement cabinet made of junk and do who only knows what to the molding, not to mention matching special, paint cured in a paint booth. Other Appliance installers just wanted to drop the unit in the hole, a 30" combo oven, and leave us with a 5 inch gap. Old unit was 47 x 30; new 42 x 30. There are no good answers to this on the net. There are trim kits available online, but dimensions are hard to find and they are vents. Box store sales forces are clueless. Some box stores want you to pay for a consultant after purchase - who know what they do for about $100. They do not assess your home in advance of purchase, apparently. Lots of wasted time, dead ends, people wanting to make a mess in our home. Then, praises, Mr. Anthony and specialist were found! Professional, clean, efficient and well versed! Problem solved quickly. They scheduled install around delivery of 2nd new combo oven and installed it with little fuss. In the situation where the new unit is shorter, they have to build a base in advance. Electric power was relocated behind oven to make all fit in the space properly. Wood was put in the gap at the bottom of the oven. A week or so later Pro Line Appliance installed a matching steel plate. They had to see the actual new unit before construction of the plate so that it would match perfectly. This took 3 pleasant visits from Pro Line Appliance and 3 phone calls. Again, what a blessing!! The price was very reasonable and was half of what a box store wanted to destroy and waste good wood. What a wonderful experience! Please use Pro Line Appliance. They also sell Miele appliances. Call today and stop being frustrated or at sea. We are so very pleased after months of searching for the right answer. Be happy!!!

A FIVE STAR company with a Five Star Owner! Very fast, friendly and highly professional service…read more Worked neatly, explained the process, diagnosed the problem, secured the part and got our appliances back up and running. Explained the warranty on the parts and the repair. Appliance Hero will be our family appliance repair service from now on.

He did his best and we diagnosed it over the phone. He saved me $85. Nicest guy in the world. $85…read moreis a lot for me right now, especially that we determined that my washer has seen its end. I saved his number and will call him if I have other appliance issues, which I might soon, with my dryer.

Avoid this company at all cost. They were supposed to install a dishwasher we purchased. That's it…read more Their guy showed up and said the floor was too high and he couldn't get it to fit...which we knew wasn't true because it was the same dimensions as our old one. You just have to shimmy it in, that's literally it. After a week of back and forth with their office, we finally asked to speak with the owner which must have scared them because all of a sudden they told us they could install it and would send someone out. Welp. That day came and they never showed up. No phone call or contact from them whatsoever. We called multiple times and left a voicemail asking why they didn't show and when we could expect them to actually come install it. They never called back. Just radiosilence from them. I have never seen such unprofessional conduct from any company ever. So we called another company and they sent someone out the same day and installed the dishwasher without any issues whatsoever. Weird how that works, huh?

I used this company through my insurance. The first technician, Brandon, was nice with no issues on…read morehis service ( he also fixed our dryer in the past). The technician (Trey) that came out to repair our dishwasher twice (same reason never fixed) was very rude and aggressive. I am a pregnant stay a home mother, dealing with a disrespectful man in my home all because I was asking simple questions about the dishwasher he claim was fixed. After quickly looking at it again the second appointment he said he did nothing to it, it was already fixed. I assured him it was not drying and that I just used it this morning. I asked a few questions about what could be wrong with it. He started to get an attitude saying he will order something for the rinse aid to see if that is the problem, but you aren't getting a new dishwasher- which seems to me he's experimenting until he can actually fix it. Noticing his demeanor, I asked was there a problem for a customer to have a normal conversation with him about the service. It appears race seems to be an issue with him if I was nothing but kind to the man and he gave me disrespectful attitude in return. On top of that he was late to the appointment didn't bother calling, my husband called to see if he was still coming since it was after the timeframe scheduled. The first appointment he gave me weird vibes- very short , in and out, no conversation to what was done just claimed he fixed the dishwasher. Yet, we were still having the same issue- dishes not drying and white chalky residue on the dishes. Second time he really showed his true colors. He refused to give me a card with his name, his manager's contact information and a receipt of his visit. I am very disappointed in the service received today. I will be contacting my homeowner's insurance about this company, I have also reached out to the owner Chis. **Update** Technician lied on his report to insurance that dishwasher was already fixed from his last visit- reported his fraudulent report with them. Also no luck from the owner Chis, he will take no accountability for his employees actions, didn't even apologize for my experience. Avoid this company unless you want multiple service calls for the same issue and unprofessional service/attitude.