I received a call shortly after putting in a request to repair my washing machine. G&H wasn't even…read moreopen yet, but they responded and asked me to give them a call. They were friendly, courteous and so helpful! Trey came out first thing the next morning which accommodated my work schedule. He was in and out in under and hour from start to finish! Trey was very knowledgeable and even took the time to discuss the repair with me in detail. He thoroughly answered all of my questions. I would highly recommend using G&H for appliance repairs.

GH Appliance Repair was selected by the home seller--not by me--to fix a leaking dishwasher as part…read moreof the real estate contract. The repair was completed in early September, but within three weeks the dishwasher was still leaking at the final walk‑through. They were contacted again on September 16 under their labor warranty. GH Appliance Repair came out on September 17 and claimed the leak was fixed. After closing on September 18, I inspected the appliance myself and found the dishwasher was still leaking exactly as before. I reached out once more on September 24 to have the issue corrected under their labor warranty. At that point, the company told me that because I was now the "new owner," they would not honor the warranty--even though the original repair was never successful. The dishwasher was never fixed, the issue persisted through multiple visits, and the company refused to stand behind their own work. I cannot recommend GH Appliance Repair based on this experience.

Yes, Briggs Appliance is a good company to use. Our technician was easy to schedule with,…read moredependable, on time, and courteous! He kept us updated about his arrival time. He was easy to communicate with. He gave us great service and information. He fixed the problem with our washing machine promptly. The price was very fair and reasonable. This will be our go to Appliance Company! Carolyn Pettie

From the owner: Briggs Appliance is a locally owned business servicing the The Williams burg and Gloucester areas…read more We specialize in kitchen & laundry repairs. Our staff is insured, qualified, equipped and prepared to handle all your repair needs. We offer free service call charge with all our repairs. Call us today for an appointment.

Great services by a local owner operator business. The owner is always quick to respond and was…read moreeven helpful with advice over the phone, which saved me a service call. He has worked on our range, refrigerator, washer, and dryer. Money well spent, got years of additional service life out of appliances. Unfortunately, he does not work on newer GE appliances since they were bought by a Chinese conglomerate, but he does work on older General Electric units. You can tell the difference by the model tag on the unit. Can't recommend him high enough. Thanks Brad

From the owner: In-Home residential major-appliance repairs. 43 years of factory-trained service on major domestic…read morebrands such as Whirlpool, Kitchen Aid, Roper, Maytag, Jenn Air, Amana, Magic Chef, Speed Queen, GE, Hotpoint, RCA, Frigidaire, Electrolux, Gibson, Westinghouse, and most Sears Kenmore or Coldspot. Low flat rates. No hidden fees. No gimmicky coupons, promotions, or discounts - just on-time and warranted professional service at lowest possible prices all the time. Most common repairs completed same-day. No penalty or added charges for return-trips to install non-stocking parts on the same job for 30 days. Daily in-home service M-F in Williamsburg, Gloucester and the Pensinsula without mileage or travel charges! ($20 additional initial charge for Lanexa addresses).

Scammer, liar and theft. ((DO NOT)) use this person or his pretend business. He will take your…read moremoney for the parts, make promises and NEVER return. Multiple text, calls & FB messenger that go unanswered. I have a pending court case!

Scam artist. Do not use. Take money but does not start or complete work.read more

HORRIBLE, HORRIBLE, HORRIBLE PRODUCTS THEY SELL AND THERE…read moreSERVICE IS THE ABSOLUTE WORST!! They installed a Dishwasher in one of my units and actually came out at least 2 times because it wasn't working properly. They tried to charge me both times for the LEMON they sold me. I also had them come to another property of mine to fix the stove, which they said they ordered a part and they never came back to fix it. The service guy actually asked my Tenants to pay for the repair while he was there and told her they wouldn't fix it otherwise. She gave in + paid the tech $50.That was embarrassing. I told them never to ask my tenants for money and they did anyways. Again, I could go on, but to Repeat, HORRIBLE Appliances they use and the Service is even worse! Use Someone Else!

this is the best appliance company in the hampton roads. they are so polite and welcoming into…read moretheir store. Their prices are amazing they take trade ins if it is in good working condition, even if your machine is broken, they will still knock a couple dollars off the new purchase. I am a loyal customer to mine and everyone I send their way gives me good feedback.

UPDATE: Alvin did complete the job after I contacted him several times. The machine is now…read morefuncioning well.

Worst company beware my washing machine was never fixed. After I paid for a part on ebay, I spoke…read moreto him several times , he didn't come thru. Do you need money that bad you have to rip people off , really sad. Can you believe no goid thing will come to you doing what you do to people

Edward was efficient, friendly, and knowledgeable. I had multiple Whirlpool appliance problems and…read morequestions and he solved them all. My washer agitator came loose with a heavy load and he reattached it so I could use the washer, sent for parts and then repaired it so the agitator now moves left and right again. The fridge leaked every 4 days or so and he pulled it out from the wall and pulled the drain tube out and unplugged it. He assured me the intermittent heating on the lighted burners on my stove top was normal to keep the settings constant- not a short as I feared-haha-and assured me it was not silly of me. As a grandma, this service call was a big deal to me and NICA's reasonable rate for the call, labor, and parts along with Edward's kindness and professionalism was excellent. I am happy to know I can call Williamsburg VA NICA with any appliance problems in the future and be treated well.

A technician came out to fix my washer and apparently never checked to make sure the issue was…read morefixed. I tried to start a load of laundry right after he left only to find that it was still not working. I immediately called the technician back to let him know and was told that he was pretty sure he knew what the issue was and he would need to order a part. He assured me that once the part came in someone would call me to schedule another appointment. I waited a month for that mystery part to show up and finally called NICA to ask if it was being shipped from a different planet. I was told...no lie...that my washer had already been fixed. When I explained to the gentleman what I had been told by the technician he informed me there was nothing in the notes and that the technician who came out said he did not remember telling me that. So, fine...a little miscommunication apparently. I haven't had a working washer in a month but it happens. Now for the best part, I am told that since the work order has been closed out I will need to pay another "initial" $100 fee for them to come out. Yeah...no thanks. You screwed it up royally the first time. I think I will take my chances elsewhere.

Always our go to place for all of our appliance or Hvac needs from timer for our washer to coil…read morecleaner and capacitors for our hvac unit.

The best appliance parts store in the area, and they sell to individuals. I had a very weird-sized…read morecapacitor go bad on my AC unit, called everywhere in Hampton Roads without finding one. The lady at Blue Crab improvised a replacement that worked and provided clear instructions on how to use it. Very, very helpful.

Best customer service ever! whether you need your vacuum repaired or are looking to buy a new…read morevacuum, this place is the best!

John was very helpful answering my questions on the repair and maintenance needed for my Dyson V11…read morestick vacuum. The charge for parts and labor was very reasonable and the work was done in less time than anticipated.

I was desperate. I had to do a big wash twice a day as a caregiver for my hubby, and my 26 year old…read morewasher stopped. The Prices came out immediately and replaced the problem part. After almost two years it is working perfectly. Thank you, guys....it meant so much!

Have spoken with several people here at different times and all have been extremely professional,…read morehelpful and nowhere NEAR rude! I don't believe the poor review and think it may be competition or something?!? (Especially since I got SEVERAL recommendations for them before calling) Scheduling the initial repair visit was simple and very quick.Tracy showed on time, prepared to diagnose my 20 year old freezer issue. Quickly diagnosed it would be ridiculously expensive to repair. (which I suspected) Discussed a few options with me and then within minutes we had a solution! Not only was the replacement ordered and set up for delivery, but he credited the diagnostic visit toward my purchase (VERY reasonable and not over the top expensive for my budget) AND ensured removal of the old one...at NO EXTRA cost. When the shop called to schedule delivery, she was familiar with the situation, was courteous and flexible regarding my time constraints. Highly recommend - STAY LOCAL and support our community!