I had a wonderful experience with this company. Messaged them on Tuesday, they got right back to me…read morewithin 15 minutes. Appointment was set for Thursday for them to check out my dad's refrigerator. Day before they texted me a window of when they would arrive. The day of, gave me 230-530 window, they were there by 430 and fixed the refrigerator. We will definitely use them again when needed

Prompt service. Reasonable price. The service man offered preventive measures to avoid repairs.read more

Our dishwasher stopped working earlier in the week, and Friday a repairman (not from this company)…read more gave us the bad news that the broken part had a price tag of almost $500... prompting us to look for a new one to replace it. Off we went to East Coast Appliance on Military Hwy, in Norfolk. The salesperson (Carol) who helped us finalize the purchase was knowledgeable, patient and friendly. In no time at all we had determined which model we wanted, located it in their warehouse, and made arrangements for a delivery and installation in just 2 days! She certainly set our expectations high for what to expect. The person who kept in touch by text to update us while we waited was on point, timely dispensing needed information thorughout the day on Sunday. And that app you use with the map is such a stress reliever -- no wondering and worrying anymore for those of us waiting at home. Finally, our tech James was the best! He obviously knew what he was doing, and was efficient and businesslike without losing his ability to be friendly. He was in and out quickly with no fuss or mess left for us to deal with. And, of course, the new dishwasher works like a charm. Thank you for employing the three people we dealt with. They changed our "kitchen calamity" into a "dishwasher delight".

My wife and I decided to try ECA after her sister had recently purchased a brand new "French door"…read morerefrigerator and she had a positive experience. We went to the Military Hwy location and Ty met us as we walked in. Ty was very friendly and patient with us as we were shopping for a new refrigerator and an electric range. He showed us what they had and we picked out the ones we wanted, he was great to work with and he completed the transaction with ease. My made us feel like valued customers so we vowed to look him up when we return to shop for a washer and dryer real soon before he goes on vacation. Great selection, great value. Will update review once we receive delivered items, unpacked and installed.

This has been my go to place for purchasing appliances for houses that I flip. Now that I am in the…read moreneed of appliances for my personal home, it was a no brainer. Usually for the houses I flip, I pick a package that's in stock. There are pretty good selections. Stainless steels, Black, name brands, and etc. There's also scratch and dents selections for deep discount counts as well. If there is a particular appliance that you are looking for, just ask and they will try to get it for you. I was able to get my appliances for way cheaper than what Best Buy was offering. Home Depot and Lowe's didn't have my brand/model. So I'm super happy about that. They also deliver and set up your appliance. The delivery guys were quick with the set up and nice. FYI - There's no "showroom" and it feels like a mom and pop shop you're walking into so keeping an open mind will help the experience LOL!!

The prices are great, but the appliances are hit or miss. We purchased a Whirlpool refrigerator…read morethat lasted less than a year before a No Stuff technician came out and could not figure out the issue--absolutely no help. We hired our own technician who figured out the issue, the fridge had a hole causing the Freon to leak, after which our technician discovered was just a symptom of a bigger issue. Honestly, I would not recommend this business because the unreliability of the quality of the product you receive along with the lack of help to resolve any issues. After this purchase I have vowed to only buy appliances directly from the original stores along with a warranty. The headache and extra money that we had to put in to repair the refrigerator was not worth it.

Michael was nice enough. But, to say the problem is lid switch and the part is unavailable was a…read moreCOMPLETE LIE! He left my unit worse than it was. When he left the Vent hose was torn and he did not put the cover back on the washer. Goodfellas, I should have known that was a good name for a crooked business.

The "cooktop on" indicator light would not go off of my stove. I sent a couple of messages via…read moreYelp and this company responded immediately. He even communicated with me over the July 4th holiday. He requested model/serial number and was efficient with locating the part. He was very professional. Even though my problem corrected itself, I will certainly keep him in mind if the light comes back on. Thumbs up!

Stated they offer military discount because they appreciate their veterans but did not give any…read moremilitary discount at all. Also placed my front load dryer onto its glass door, didn't even bother to ask if maybe there was something I could put down in front of it to mitigate scuffs and scratches.

Agreed upon date and time for repair , had to be modified due to family emergency of technician…read more Reset date and time with confirmation evening before arrival. Waited two hours of window time, no call or text. I then called Paul, he apologized and thought he sent me a text. Poor communication and frustration waiting for service that didn't happen.

After a no show twice the service guy finally showed up. He evaluated my range and said he would…read morelet my warranty company know what parts were needed to proceed. However, he did NOT follow through. He would not return my calls or text and did the same with the warranty company. If you can't follow through you're in the wrong business!

Quick response to a noisy washing machine with the service fee apply to the work to be done. After…read morea few minutes of listening to the machine run he reached the problem being the drain pump. Agreed to replace pump but after replacement he did not run a complete cycle to verify the issue was resolved. After he left I ran a complete cycle with the same noise as before the pump replacement. Reached out to inform him the pump was not the apparent issue expecting to receive a response but none has been received to date. Would not use service again. Problem of noise still exists.

My name is Mrs. Moore and today, October 9, 2026, I had a young man by the name of J. T. help me…read morewith getting my broiler pan. Now, for those of you who don't know what it is or what it is used for blows my mind, yet my own children don't have one and I thought I had raised them with everything I was taught, but you can't lead a stubborn horses to water so to speak. This young man, J.T. not only told me where to find the serial number of my stove, but he also went to make sure he had it in stock before I had to go out there and drive. In my age, everybody should be thanking J.T. just for that, lol Anyhow, he is beyond helpful, knowledge, and very respectful! If I could give him higher than a 5 star review I would! If you need any part or have any questions regarding your appliances, they don't use that dang automated service where you can't get a "REAL" person on the phone anymore! They actually answer their phones and are so kind and knowledgeable! Thank you J.T. for such excellent service and for waiting til I got there to purchase it! May you have a blessed Sunday and enjoy your time off! A customer for life! Mrs. Moore

Great prices and great staff, I mean what else could you ask for. They stock a ton of parts, so…read morethey probably have what you need in stock. These guys works quick which helps us get back to work fast. But if you have time to chat there are great conversations to be had. Highly recommend!

I was looking for a Appliance Repair Service to fix my broken dryer. All the places I called either…read moredidn't answer or call back- or if I did get an actual human to talk to they didn't service LG products. David was responsive and an absolute professional. He set up my appointment and showed up at the agreed time. He troubleshot my problem within an hour. I cannot recommend him enough. When I have a need for repair service again- he will be the first one I call.

I highly recommend foster appliance service. David is extremely professional and provided amazing…read moreservice. Also, the pricing is reasonable.

Amazing service, great communication & quality! Would recommend to everyone especially old town…read morePortsmouth residents. 10/10

I had a washing machine repaired here. With a $65 fee, they agree to diagnose the problem. (I get…read moreit, some people will back away after a diagnosis and they want to be compensated for their time.) They provided two quotes, one with OEM parts, another with aftermarket. The machine was soon repaired and all is well. Unfortunately, they are retiring at then end of 2024 so CH Smith won't be an option soon.

The Dump is a huge outlet and showroom where you will find over 99,000 square feet of most types…read moreof home furniture, mattresses and area rugs as well as home accents and decor. Most inventory is design samples, overstocks, closeouts, etc... and is discounted to outlet prices. The store is organized well and attractive. Staff is friendly and helpful. Some items are available to take with you but much of it must be shipped from their warehouse. One thing to keep in mind is that clearance and limited edition items carry no manufacturer warranty. If you desire a warranty, it must be purchased separately. They have a wide selection but the lack of an included warranty on the recliner I was considering convinced me to shop elsewhere. There is tons of parking available in their private lot, entry and exit to and from Military Highway is easy and convenient.

They say they have low prices but it was still out of the average person's budget... The service…read morewas mid, selection was nice but not too much to choose from....