I received a call shortly after putting in a request to repair my washing machine. G&H wasn't even…read moreopen yet, but they responded and asked me to give them a call. They were friendly, courteous and so helpful! Trey came out first thing the next morning which accommodated my work schedule. He was in and out in under and hour from start to finish! Trey was very knowledgeable and even took the time to discuss the repair with me in detail. He thoroughly answered all of my questions. I would highly recommend using G&H for appliance repairs.

GH Appliance Repair was selected by the home seller--not by me--to fix a leaking dishwasher as part…read moreof the real estate contract. The repair was completed in early September, but within three weeks the dishwasher was still leaking at the final walk‑through. They were contacted again on September 16 under their labor warranty. GH Appliance Repair came out on September 17 and claimed the leak was fixed. After closing on September 18, I inspected the appliance myself and found the dishwasher was still leaking exactly as before. I reached out once more on September 24 to have the issue corrected under their labor warranty. At that point, the company told me that because I was now the "new owner," they would not honor the warranty--even though the original repair was never successful. The dishwasher was never fixed, the issue persisted through multiple visits, and the company refused to stand behind their own work. I cannot recommend GH Appliance Repair based on this experience.

I was extremely disappointed. I asked Matthew to leave. He didn't seem to get the point. He was…read morequite rude, accusatory and put me on the defensive in my home. I felt unsafe and wanted him to leave. He continued to argue with me. I demanded he get out of my door as I followed him out. He pushed a button on whatever was in his pocket. His voice changed as he said "I have the right to refuse your service." I said you are in my yard. I declined your service when I asked you to leave. I called to complain and got zero concern. I asked if there was any reason to complain? Makayla chuckled as she said nope. I guess there is no one above Makayla and Matthew at Best Day which they did not provide.

Best Day Appliance came out to service my GE washer due to a rotten egg smell, made worse with the…read morewarmer seasonal temperatures. Matthew B responded to the service request. He walked in, without ever removing his backpack, stated that I needed to purchase something called Afresh to get rid of the smell. I stated that I have lived in this house for 24 years and have used this particular washer for almost two years and this problem has never before arisen. He then stated that he has "done this job for 8 years and he knows what he is talking about." Needless to say, I am quite bothered that I waited all day for Matthew B to walk in and tell me to buy Afresh. Although he was not rude, he was certainly dispassionate about my situation and suggested that maybe I should look into buying a more expensive washer. I called the Best Day Appliance office and spoke with the Office Manager who informed me that she is the only avenue for filing a complaint and that Matthew B is the only technician who works for Best Day Appliance. It's quite possible that Best Day Appliance is a mother/son business. Matthew's mother was nice enough to give me the phone number to Assurance if I wanted to request that they send a different company out to assess my machine. I wish Best Day Appliance all the best but they were certainly of no help to me today.

Yes, Briggs Appliance is a good company to use. Our technician was easy to schedule with,…read moredependable, on time, and courteous! He kept us updated about his arrival time. He was easy to communicate with. He gave us great service and information. He fixed the problem with our washing machine promptly. The price was very fair and reasonable. This will be our go to Appliance Company! Carolyn Pettie

From the owner: Briggs Appliance is a locally owned business servicing the The Williams burg and Gloucester areas…read more We specialize in kitchen & laundry repairs. Our staff is insured, qualified, equipped and prepared to handle all your repair needs. We offer free service call charge with all our repairs. Call us today for an appointment.

I want to thank Larry's for staying in touch with me thru the process. I was frustrated at first,…read morebut you can't control when the parts come in. They gave a schedule and stuck with it. Quality workmanship from the tech. Had two appliances done in one call too. Thank you again.

Did not follow up on service call after accepting and diagnosing a job from LG. Ghosted all texts…read morewith no explanation. Beware of a company filled with excuses for its service and take note if reviews and comments are turned off on social media pages - there is a reason.

Called Umbrella Appliance because my fridge went out and Said was at my house in less than 24…read morehours. He brought all the parts needed for a fix, nothing had to be ordered; he worked the warranty with LG; and he had my fridge back working promptly. Excellent service!

The phone was promptly answered when I called about a non-emergency repair to our refrigerator. An…read moreappointment was set for 2 days out with a 2-hour window for arrival. On the day of service our technician Jim called about 20 minutes before arriving to let us know he was on the way. He arrived during the promised time frame and very quickly diagnosed and repaired our problem. Jim was prompt, courteous, competent and professional, and the charges for this service were quite reasonable. We will definitely use WE Service in the future if a need arises. I'm a completely satisfied customer!

When we called to schedule appointment we were told it was $89 for visit which would be…read moreapplied/deducted to work done. Yet after completing work they said that was not the case, the labor was the $89 plus part cost and installation. Deceptive tactics n bad communication. NOT RECOMMEND!

Larry Rice is a joke, Totally incompetent. Had know idea how to fix the ice maker. It was 78…read moredegrees in the house. He took my $60 copay and reported to the home warrenty company that it was too hot in my home for the icemaker to work. As a result the home warranty company did nothing. What a scam.

Friendly and professional. Larry was extremely knowledgeable and helpful. He was sent by my…read morewarranty to fix a Washing Machine issue. He diagnosed the problem to actually be a Dryer issue. He was prompt and flexible with time constraints strongly recommend in the future.

Stefan provides awesome customer service, is very patient and personable. He diagnosed why my…read morescreen saver kept cracking - because of the idiotic design of my current phone case and he helped me find a better case, a new screen saver as well as magnetic pop socket and bracelet to keep my phone secure while I'm traveling in Europe.

easily the most recommendable tech experience in the area. By far the most helpful staff of…read morepractically any company in the area.

Great services by a local owner operator business. The owner is always quick to respond and was…read moreeven helpful with advice over the phone, which saved me a service call. He has worked on our range, refrigerator, washer, and dryer. Money well spent, got years of additional service life out of appliances. Unfortunately, he does not work on newer GE appliances since they were bought by a Chinese conglomerate, but he does work on older General Electric units. You can tell the difference by the model tag on the unit. Can't recommend him high enough. Thanks Brad

From the owner: In-Home residential major-appliance repairs. 43 years of factory-trained service on major domestic…read morebrands such as Whirlpool, Kitchen Aid, Roper, Maytag, Jenn Air, Amana, Magic Chef, Speed Queen, GE, Hotpoint, RCA, Frigidaire, Electrolux, Gibson, Westinghouse, and most Sears Kenmore or Coldspot. Low flat rates. No hidden fees. No gimmicky coupons, promotions, or discounts - just on-time and warranted professional service at lowest possible prices all the time. Most common repairs completed same-day. No penalty or added charges for return-trips to install non-stocking parts on the same job for 30 days. Daily in-home service M-F in Williamsburg, Gloucester and the Pensinsula without mileage or travel charges! ($20 additional initial charge for Lanexa addresses).