Thanks for getting back to me. I'm glad someone finally told us that our indoor storage unit we've…read morebeen renting for months was never climate controlled to begin with. I still wonder to this day what our insurance covered due to the fact that mold should be #1 coverage. Since it seems like you get mold in all of your indoor units pretty regularly I now understand why it's mold is not covered since it would be a huge money pit for your business.

Crystal was great. I got 1/2 off first month on web - plus Crystal gave me a free lock - apparently…read moreregular master locks are too easy to break. Items stayed safe and secure and dry all Summer. Will use again.

We had a wonderful experience with ACS. Amy was an absolute pleasure to work with - she went above…read moreand beyond to help me make arrangements long distance for my daughter to store her things over the summer. Amy made everything easy, affordable and worry free. The price was right and knowing that she was there to help my daughter whenever she needed something was invaluable. Highly recommend ACS especially for students in the Williamsburg area!

This is the best storage experience I have ever had. The on-site managers make all the difference!…read moreThey are friendly, attentive, and patient. The grounds are scrupulously clean and the units are dry and well maintained.

We like the location. Every unit is climate controlled. Even on the hottest day it is cool and…read morenot humid. There are plenty of sleds. The customer service is excellent. The units are clean and bright. No funky smells. We got a good move-in deal. We're happy with the business. They seem to stay on top of things.

From the owner: Conveniently located on Ironbound Road in Williamsburg, VA, Mini Price Storage offers a wide range…read moreof clean, modern, and climate controlled self storage units to fit every need. Whether you're moving, downsizing, or need extra space for your business, we make storage simple and affordable. Locally owned and committed to exceptional service, Mini Price Storage is proud to provide Williamsburg with self storage solutions that are modern, affordable, and hassle-free.

Sorry, had technical difficulties with my initial review…read more My daughter is a student at W&M and we found we had an urgent need to store her possessions over the summer. I talked to Gina at AAAA and she made me feel comfortable with the idea of storage. I am a novice at this, so I really needed someone to help guide me. I cannot say enough about Gina. She always was available to offer her assistance, whether in person or over the phone. She's one of those rare employees who actually addresses your questions and helps find solutions. Move in was a breeze and I'm delighted to report that we recently emptied the storage unit and daughter is back in school. We will need to rent a storage unit again in 2020, and we will definitely use the services of AAAA again. I can echo RJ's remarks below that this is a very clean facility. My daughter and I wrapped and boxed everything carefully and can report that everything was immaculate when we cleaned out our unit. I don't think a single critter or any type has been anywhere near her belongings. But again, it's the personal service I received from Gina that gives me confidence in this location. Hats off to you, Gina. We'll be back in 2020!

This is the 3rd and final summer of storing our W&M student's belonging at AAAA. (She graduates…read morenext year.). The experience each time has been perfect, and amazingly a little better each year. (1) The facility is impeccably clean -- cleaner than the dorm room that the items are coming from. (2) The location is convenient and easily accessible. (3) Gina is friendly and extremely smart and capable. I wish I were an entrepreneur -- I would hire Gina out from under AAAA. There are little details that come with renting a storage unit that most people don't realize. You are entering into a contract that may involve future payments -- this may require a credit report and hence giving an SSN. You will need to provide contact information for someone residing outside your home in case you become unreachable. There are requirements for locks, and there are insurance considerations. Just listen to Gina and do as she says. There is no upselling, there are no hidden fees. Our middle child is not going to W&M, so we won't be storing items in Williamsburg next summer...but there's still hope for our youngest in 2022.

My unit was dirty when I started my lease. At first gate was always locked but past few few months…read moreit is the gate is always open no matter what time of day I go. it's really not a safe spot or neighborhood, there's no housing around. one of the reasons that I decided to go with CubeSmart was because they had a gate access even though it was in a remote location. I thought as long as the gate was down I felt safer but the gate is always open no matter what time of day I go. I have seen people walk off of 64 in the woods behind the cube smart I don't go at dark or alone anymore because I don't feel safe. I have left several messages with management and they do not return my phone calls. Very unhappy with customer service. Go to Airtight! They are professional, clean, always someone there, gate is locked, plus they have a bathroom!!

Cubesmart in Williamsburg, VA at 7346 Merrimack Trail has the absolute worst customer service!!…read moreFind another storage facility!! Due to heavy rain and traffic we were somewhat delayed arriving at the location. We advised the manager, Meshach, that we had to catch a flight and the Uber was waiting. He insisted that we provide a dec page for the insurance for the truck. He did not want to accept a valid insurance card and registration. He proceeded to elaborate (I'm being polite) on this for 70 minutes. Long story short, once we were done, it was panic time for possibly not making it to the airport on time. We forgot that we left 3 grocery bags with paper trash outside the vehicle. In the phone conversation with Meshach, he said that it would be ok this time, but next time they would charge. It was appreciated. Now he is sending a bill for $27 dollars to take 3 grocery store bags to the dumpster in the facility and says he never said he wouldn't charge.

Abe's came at a serious time of need. I was moving stuff down from northern VA and desperately…read moreneeded a unit. Unfortunately, most offices were closed or had limited hours on the weekend. Abe's was open until 5pm. Special shoutout to Cindy- she was SO kind, helpful, and hospitable. Not only did she quell my stress and anxiety, but she knew I am a W&M student and gave me a discount. She walked me through everything, was very transparent about prices, fees, hours, and processes, and personally showed me my unit. She even made sure I had a unit closest to the elevator since I was on the second floor. I cannot recommend this place enough. Friendly, convenient, clean, and not a bad price either. Thank you, Cindy, for helping a girl out!

From the owner: Abe's Self Storage - A Matney Family Business…read more Looking for a self-storage unit in Williamsburg, Virginia? Abe's Self Storage is the right place! Whether you are looking for a temporary or permanent storage unit, Abe's Self Storage has the right solution for you. Our goal is to help solve all of your storage needs. We take pride in providing safe, convenient, and affordable storage options that give you peace of mind.

Do not store your things at the Mooretown Rd. Extra Space Storage!!! We stored my daughter's…read morecollege items over the summer and everything was covered with mold today when we picked up the items. We did not buy insurance and Extra Space storage refuses to reimburse for the lost items and the terrible moldy stench of all her belongings! Worst place ever!

The management was incredible. Dee took a stressful circumstance and within five minutes feeling…read morerelaxed, enthusiastic and hopeful. It felt like I was dealing with a friend invested in my move, storage plan and life. Unparalleled service

I have been very pleased with Climatrol Prime Storage for the past five years. Storage facility is…read morealways neat and clean, well lit, safe and secure. Staff is always friendly, way to deal with. Property is well maintained and landscaped. Easy to enter and exit facility. Recommend Climatrol for your storaging needs.

Nice clean facility. Staff is friendly and efficient. Also accommodates car and boat storage.read more

Amazing move experience, cannot recommend them enough. Kiana was so kind on the phone, she even…read morechecked in throughout the day to check in. The movers (Reggie, Ryan,and Kyle) were one time, put together, professional, great all around people. They moved all of our items, including the excessive gym equipment we have. This includes a Peloton Tread+ (which weighs 455lbs!!!!), a plethora of dumbbells, (oh and a huge cold plunge). They didn't dent or scratch our hardwood flooring. Good pricing too and availability.

This company completely scammed me. I was quoted for a 2-bedroom apartment move (just furniture, no…read moreboxes) -- 3 helpers for about 5.5 hours. Sounds fair, right? Well, moving day comes, and guess what -- only 2 guys show up. Jennifer called, said 2 employee were in overtime and they couldn't pay them to work and another one called in sick. The difference in cost between 2 and 3 helpers was a whopping $20 -- but because there were only 2 movers, the job dragged on for 9.75 HOURS, and I ended up paying over $2,000 (with tip) for a move that was literally 12 minutes down the street. When I called out the obvious bait-and-switch, Jennifer couldn't have cared less. Her exact response: "We appreciate all feedback. I'll share with our manager. Thank you." That's it. No apology. No accountability. Just a robotic response like this is business as usual -- which, honestly, it probably is. It's clear how they operate: They lowball you to get your booking, then change the plan at the last minute, knowing you're stuck on moving day. Classic scam playbook. The two movers themselves were great guys -- hardworking, respectful, and honestly deserve to start their own company because this one is a total joke. Do not fall for their fake "friendly" quotes. Save yourself the money, the stress, and the frustration. Get another company that values honesty and your time.