This is the place to come for great prices. One-on-one care and personalized attention, and trusted…read moreadvice. I have purchased so many appliances from this place, to include some for my daughters. This is better than one of those big box stores (Low-s or Hom- D-pot). You might get appliances installed the next day, but you really can't trust the installation. The Appliance Place has certified employees who know how to install washers, dryers, refrigerators, stoves, and ovens. I have bought all of these, to include a garage fridge which works well in cold weather in the winter and in hot weather in the summer. I won't go anywhere else!

Nice but pricey! We got the speed queen commercial laundry machines that were commercial grade…read morequality. James was awesome with his sales and service expertise. This appliance store isn't like those big box stores where personal customer service is "dryer" than plain toast! Here you get primo customer care and support! So, the prices are worth the extra "change"! Next time we need to upgrade our kitchen or laundry appliances, this is the place to go!

Our dryer died. It…read morewas unexpected only because we expected the washer to go first. I spent hours looking at reviews, applying for a box store credit card, loading up my shopping cart with extended warranties and parts only to come to the very end where the box store indicated that the product I wanted could be delivered, but there was no professional installation available. Say what??? Everyone knows that if you don't have their installers handle the installation, the moment you try to use that extended warranty that you've purchased they will tell you, "the warranty was voided by the installer." NOPE, not going to happen. So I came on yelp. Appliances on Lakeside had great reviews, was local, and nearby. Couldn't ask for more. We walked into the store and were greeted immediately. Mr. Ray came over to help us. I explained that I was looking at their GE machines on-line and we wanted to purchase a washer and dryer. I went from the top-of-the-line to a "lower" model because I really didn't want all the bells and whistles (15 functions???? I need maybe 3 and no, I don't need wifi because honestly, I don't care if my wash is done - I'll move it to the dryer when I get to it). Mr. Ray looked up the machine I was interested in, and while it was going to take at least 3 weeks for delivery, the price was even less than what was on the show room model. I like less. The installation (professional!) along with the recycling of the existing is all one price. The parts (new hoses are a must) were less than the box store. The warranty (same amount of time and basically the same price) is actually BETTER than what the box store covers. I'm liking local. I like walking out of a showroom happy about my purchase.

I bought a stackable washer/dryer from Lakeside about 6 years ago. I was assured that Lakeside…read morewould provide maintaince (not free). The washer was making loud sounds so I called and tried to make an appointment. I was told they do not service stackables. Sold me on stackable then left me hanging. Previously I purchased a refridgerater, stove, washer and dryer from Lakeside-I will never buy from them again.

We went to Lipscombe Appliance since I thought we needed a new clothes dryer. I wanted to buy local…read moreand not use a big chain store. The gentleman there asked about the issues we were having. He then suggested that, before buying a new dryer, we first get the dryer vent cleaned. He also suggested a reputable company for the vent cleaning. After the cleaning, everything is working fine. We really appreciate the help and honesty we got at Lipscombe Appliance. Would definitely use in the future.

Several years back I had one of their technicians visit to repair our oven. They miss diagnosed the…read moreissue as a gas valve and never corrected the non operational oven. I was givin a partial reimbursement, but ended up paying a dispatch charge of about $125.00. since nothing was accomplished, my feeling is I shouldn't have been charged anything. We ultimately ended up with a new oven to correct the inoperable one. Consider other appliance repair would be my recommendation that treats you fairly.

I purchased a mattress from this location because it is advertised that it is same day delivery. I…read morewas told before making a contract that it could not be delivered today because there delivery team was on vacation. I was told they used other contract workers but someone would reach out to them to see if it could be delivered sooner. When I got home 2 hours later I felt I really needed the mattress on the same day so I wanted out of the just made contract to choose another location. When I called back I was able to talk to Steven Gulati a salesman that works there. He was absolutely thorough on canceling my order and used absolute A1 customer service in doing so. Steven spoke clearly, he listened closely to all details and made sure he got all my information correct the first time. Steven was patient, friendly and moved swiftly!! I appreciate his help and his courteaousness in the matter. For customer service alone I would recommend this company! Thank you Steven!​

Went looking for microwaves and the gentleman working was very put out we were there and asking him…read morequestions( which he did not know the answer to) . Was not friendly and just seemed disgusted by us. No rapport and was condescending. We finally just walked out of the store. That is plain craziness to think we need to invest money in an every day appliance and they did not want to answer our questions , and help make the sale.Definitely their loss, and we will not be going back there when we need furniture.

Furniture stores can be very hit or miss and I'm so surprised that I had a good experience here --…read moreespecially based off the reviews! The place can definitely be upgraded and look a lot better inside. It truly feels like a whole in the whole of furniture places. However, I ordered some items online (two night stands) for pickup but also took some time to look around the store at their offerings. They have a lot of good things that are priced well! I drive a sedan, so I knew that my car may not be able to fit both night stands but they let me see the boxes they were in and we were able to fit one in! Luckily, I live close by so I just drove back for the other (I didn't want to pay the $99 delivery fee clearly lol). I assembled the night stands together the same day and one of them was faulty (the leg didn't line up with the pre drilled holes). Based on their website, their return policy is not friendly but I tried my hand and called them and told them the problem. They were happy to replace it rather than me filing a warranty claim -- which I thought was super nice and saved me from a future headache. I would say that when I went to go replace it, I had to wait a very long time but they seemed short staffed and rather busy at the time.

Brandon was so helpful! We got a washer/dryer set, and a fridge for amazing prices! Brandon was…read moreswift at pulling our items from the back and delivery in one day. Let's see how that goes! He made sure we had the attachments and hookups needed and gave us a discount ... his skills and optimism were appreciated. This job can be demanding , but he looks like he loves helping customers find what they need! We were very pleased and next we will be replacing our stove and we know where to go!! The delivery came the next day but there was an issue with the washing machine so they took care of it and sent a replacement the following day! The furniture isn't the best quality, but the appliances are name brand!

Our dishwasher was delivered installed today. We were so impressed with the delivery person,…read moreHunter. Timely, courteous, friendly and overall a real nice personality. It was delivered from the Midlothian store. Hire more Hunters!! We had some initial difficulties with the first Delivery person. But worked with store person Reggie and Bylan( I think) and got it sorted out for delivery today 2/13 . Thanks all, and Hunter Scott was awesome

Ordered a microwave and was told in 3weeks it would be there for pickup. three weeks later never…read morereceived a call from anyone at the store so I called and it turns out they won't have one in store for six months.. no one bothered to call me and inform me of this !!! Horrible Customer Service take your money elsewhere!

Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

I had an appointment and visited the Ferguson showroom. The rep said she would send me details on…read moreappliances I liked for kitchen remodel by the next day. A week passed with no word. I emailed her. She said she was busy but would get info to me and help with my decision. Another week passed. I'm trying to finalize a complete kitchen remodel. I purchased $15,000 of items at the competitor. I'm not shopping at a store that apparently doesn't need or want my money.

Only if you have an appointment. We were not offered and customer service when we stopped by.read more

I highly recommend Sibley Appliance for all your home appliance needs. Over many years, Mr. Sibley…read morecontinues to provide prompt, quality service and is very knowledgeable on all appliance products. He also backs up his installations, providing follow-on services with timely service calls.

David Sibley, owner, showed up on time, was clean, knowledgeable and friendly. He nailed the…read moreproblem with my refrigerator immediately and repaired it at a reasonable price. It doesn't get any better than that.

Okay I absolutely love an Ollie's trip. My major downside with this store specifically is that it's…read moresuper messy. Everything is thrown about. There are general areas of things, but it's always a mess when I go in. Do I still go for the thrill and hunt ? Of course. But I have other locations I'd prefer to frequent due to the mess.

Far cleaner and much more organized than the Broad Street location. Its a large store and is…read morelocated in a shopping center with convenient stores such as Dollar Tree and Food Lion. Its a bit of a distance for me so I always make a morning of it.