Recently needed replacement parts for my mist system. It was easy to find what I needed online and order. Turn around time was reasonable, shipping was free, no complaints. read more

Been using Aeromist for many years (decade). I have never been disappointed. Their staff is amazing and is always responsive and treat you like you are their only customer. More recently my experience with Mckensie (sorry spelling) was no less that Stellar. She represents Aeromist well and treated me like a friend solving a problem I had with accessing parts. Cant wait to receive my new Pro nozzles. read more

Extremely disappointed, only two fitting types and only provide 2 90s. Patios have obstacles that need to be worked around. No tee fittings so you have to make a U shape assuming you're mounting at the same height each time, otherwise you can't even do that since they only give two 90s. No oil with the kit, how greedy do you have to be not to provide a few ounces of oil to get started. Instructions are useless, video only describes a perfect scenario and provides zero instruction on work arounds. Overall, extremely disappointed, I thought they were one of the better companies for misting systems read more

Brad and the newer blonde lady upfront (so sorry we forgot your name!) were so helpful today (also in the past) with getting a new pump and nozzles. We come here every spring to get our bar patio set up for success and they're always there to provide their professional opinion without breaking the bank! The remodel has a welcoming, comfortable waiting area with a quick turnaround to get parts. Thank you so much guys!! read more

I recently installed a mist system for a local food bank here in Chandler. John Oswald and his assistant helped me out in providing me with the parts needed as well a the knowledge on how most effectively install all the parts. What could have taken me days to complete I was able to do in an afternoon. If you are considering purchasing or updating a mist system you can not go wrong partnering with Aero Mist. Thanks gentleman and I will be back when I update further read more

If you need misters for your home call Aeromist. I've had their equipment cooling my patio in Boulder City Nevada, where it's gets HOT, for over 5 years without a single problem of any kind. These people can handle big commercial/ public spaces down to my patio. When it's time for filters, a 5 minute call and I have them in 2 days. Quality equipment, quality people. BTW. You can install their systems yourself with simple hand tools read more

Aeromist - A curtin of superfine mist cooling 115 degrees down to a livable 85. Ahhhhh - Misting System Services Near Me - Phoenix, Arizona

Absolutely do NOT recommend this place ! Worst customer service I've ever experienced ! Scott ( douche behind the counter ) is the most unprofessional person I've ever met . Got aggressive and came on the other side of the counter too get in my face mistaking me for some one else . 10 out of 10 DO NOT RECOMMEND read more

I moved into a house with existing mist nozzles that sprayed water and made a mess. Purchased their higher end nozzles ($5 vs 2 each) and OMG what a difference. Fog instead of heavy mist! Drops temp 20-30 degrees depending on the wind. Staff was great! Highly recommend! These are the best! This is what you want! read more

Aeromist - Misting System Services Near Me - Phoenix, Arizona

Got parts this weekend to fix the misting system. The staff is always very helpful. Fixed and keeping us cool today in the 97 degree heat. Totally fogodelic man! Awesome! read more

Aeromist - Big dog likes it too! - Misting System Services Near Me - Phoenix, Arizona

Great company - I purchase a lot of our products from Aero Mist including their prefabricated 24"o.c. Copper Mist Lines. read more

Aeromist - Fenix Systems, LLC - Misting System Services Near Me - Phoenix, Arizona

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I spent 2 weeks researching misting companies online and youtube trying not to make a bad decision on buying the wrong system. Literally 20+ hours of time, numerous phone calls and a lot of frustration. I searched for local businesses first and one tried to sell me a 1000 psi system that could take 50 misters and sounded like a jackhammer. It didnt sound like this guy had my best interest in mind. His price tag was also 5k. All I needed was around 8 to 10 misters above my enclosed patio to keep us cool when temps went above 95. Aero Mist has a lot of kits you can purchase right off the site but I needed reassurance that the pump would be quiet enough to have inside the patio without driving us nuts. I spoke to Scott and he customized my order which was very similar to one of their kits. I installed everything myself in about 3 hours. It should have taken longer but Im the type of guy that will measure 10 times and cut once instead of measuring once and cutting 10 times. The motor is encased and has a fan on it to keep it cool. It is really quiet and I made it even quieter by sticking it behind our outdoor couches. I would recommend getting the swivel adapters so that you can point the individual mists to where you need them. Also you can get a smaller diameter .008 mist head if you are concerned about water reaching the ground. My system works perfectly using 16ft, 9 misters and a 300 psi pump. The height is 11ft. read more

Well it's been two years ago when I put up my misters and they run great. Last year I took 5 of the misters down and soaked them in white vinegar for 3 hours put them back up. All worked well. Started up this summer and all worked well. Love this product. read more

These guys are fantastic! I need help replacing a part on my misting system, so helpful and explained everything on what part(s) I need(ed) and how to do the repair. The misting system is running and the patio is kool to hang out. Thanks read more

Aero Mist is an awesome company and have great products. The USA Clydesdale Preservation Foundation has been purchasing their misting products for the past 18 years. But that is not the whole story. We have 5 Cydesdales here we run misters in our barn as well as 8 fans and 2 swamp coolers. All help but the MISTING SYSTEM makes a difference in whether we have horses that can survive our hottest days. Our open barn runs about 15-20 degrees cooler than the outdoor temperature because of the system and our volunteers love it. Our system quit working yesterday. We called Aero Mist and said we need to purchase a new one. It takes about 2 weeks to get a system as they are built to fit specific needs. They also added that they are running a little bit longer than that. Panic struck me as we are going out of town for the next week for a family emergency. Which meant that volunteers would have to hose down horses numerous times to help them. This morning at 8:08 am Scott from Aero Mist called and said he came in early to get our system together for us. Needless to say I had tears of joy and gratitude. We have always known that this company had the best products and best service having a huge heart for helping a customer with an important need we will be forever grateful. I am also grateful for this power house equipment we purchased from them 18 years ago for a meager cost of $600.00 that lasted so long under outdoor barn conditions with Clydesdales walking past it every day. It has been just amazing. A good American product. read more

Mark at Aeromist really knows customer service. Shipping delays are a part of every business, but Mark came through with exceptional customer service and handled the issue professionally. I look forward to doing more business with them in the future. read more

I recently bought a misting system kit for my home patio. The kit was very well made, (plug and play), simple to install and worked better than advertised. The team @ Aeromist was knowledgeable and extremely helpful with the installation process as I had never installed a system like this one before. When I needed a few additional parts to get my system operational, Scott took the time to overnight the parts so I could have them next day and get my system up and running for an upcoming party. Scott was very helpful and followed through on his promise. Great team and excellent service. read more

Cannot say enough good things about the company. Jeff, Scott, are bot great. Price, Quality, and Delivery? Almost never can you get all 3 with a company. You can with Aero Mist. read more

My husband installed Aero Mist system for our horse stalls last year. I now feel better about the hot summers for my horses. With it on a timer it works perfectly during the hot afternoons to keep our horses cool and I don't have to remember to turn it off and on. We use to use a cheap PVC system from another company until we found Aero Mist at Home Depot. Much better quality mist - less dripping and we know the quality will last. Maybe he will install one for me on the porch, but that is pushing it - I am not near as important as those hoses! Thanks Aero Mist! read more

Our mister died and it's July in AZ. We were sure it was the pump and was going to cost a fortune. We took it in and were told the repair guy was on vacation but would look at it when he got back. Imagine our surprise when they called later that day and said that it had been looked at and they fixed it! And it wasn't expensive. We were thrilled. July in AZ is not the time to be without a mister. Especially since our AC went out the next week. But that's another story. Thank you Areomist! read more

I am a new dealer or was. I ordered a system for a customer. I was told 3-5 business days. On the 6th day, I called to ask when they were looking to ship out the equipment. I spoke to someone on Monday , that person said they would call me back in 5 minutes. After a hour I called back and they said the pump was ready and someone would contact me in the am for payment. 1 pm cam around with no call, so I called to pay for the equipment. The person that answered the phone asked what I was calling about. I told him that I was calling about the pump and before I could say that I need to pay for it. He rudely blurts out "We will call when the pump is built" in a very angry tone. I will be doing business elsewhere. I asked my dealer contact who I spoke to , he said it was the owner of the company. I reordered the system with cloudburst misting for my client and it will be here Friday. read more

Great customer service! Nico and his staff were a tremendous help and exemplify the meaning of customer service. Alan M read more

I really wish I would have spent more time researching this company before I used them. I worked with a person that was a VP here and they mis-communicated many things which caused me and my family alot of financial stress. I would really give it some thought before utilizing this company for your misting systems. I wouldn't be suprised if they're under investigation already from the BBB. read more

I attempted to purchase a patio cooling kit from this website. The checkout page gave an error stating my address didn't match my credit cards billing address. I went back and corrected it. I got the same error again. So I closed the page, having decided not to do business with a website that can't correctly confirm my address. An hour later, my wife discovers two (2) charges for the same kit on our card. I never completed the online order form! I call the company in Arizona and leave a message about what happened. I never got an email or phone call so I called at about 12:30 pm Pacific Time today, Thursday the 17th of July in 2014. I was told that the web guy could help me resolve that problem and do I want to wait on hold or wait for a call back. I chose a call back. 1 hour later without a call, I call them. I try to explain the problem to whomever answered the phone. He started off by saying the credit card processing was not their problem. "Not their problem"! I could not believe this guy was saying that. I told him that that is not how you deal with a customer, you don't say it's not your problem, you say "I am sorry for the problem and we will get that fixed right away". Then you go to the web guy and say "What is the problem that is losing me customers?!" This guy kept interrupting me to say it wasn't his fault, it wasn't his problem. I got upset and demanded to speak to a manager. The guy on the phone said Mark would help me, the same Mark who didn't call back. I said I would wait on hold. A few minutes later a woman gets on the line. She says that the credit charges are only pending and that they don't have my money. I already knew that. She then tells me the guy on the phone with me a moment ago was the owner of the company. What? The guy giving me shit because I'm pointing out how his website is broken is the owner of the company?! Wow, he must be an amazing guy to just shit on a customer over the phone. So we won't be spending money there. Too bad, because I have three decks over 20 feet long each that need a misting system. Having never used one before, this was going to be small purchase before getting into significant expense. I hope this helps someone before they get treated shitty. read more

I bought an Aeromist Model 50027-10, which is a 150 PSI with 10 nozzles less than a couple of weeks ago from Aero Mist company's website. Confusing order confirmation, followed by no no news, until the order arrived a week later. No instruction manuals/sheets was included. I installed the system over a patio at a height of 8 ft above the floor. When you turn the system on, the system puts out so much water that the floor is completely wet in 2 minutes, it is uncomfortable to sit under the mist system unless you are ready to take a shower! I called the customer service, who understood the problem, and I was told that system does just that - unpleasant to find out after spending $280 and a whole morning setting this up. They were not going to do anything to make this right. for the customer. But I could order, at my cost, a different set of nozzles with smaller opening to reduce the amount of water that was being spewed out. Those are in the mail now, but I would strongly suggest you avoid doing business with this company - product and customer service suck at this company. AVOID. read more