staff was super friendly and very informative with total ease in reserving and servicing this new…read morecustomer. it's nice to hear friendly voice s over the phone

I recommend this place for your storage needs. I live down the road and chose BTA Rockwall for the…read moreconvenience. Glad I did. The ladies up front were very welcoming, and got me set up in around 10 minutes. The facilities are very clean, and well maintained. Prices are on par for what you are getting here. If your near a BTA, I recommend checking them out!

Amber was such a huge help. We have had a storage here before and coming back and seeing a familiar…read moreface made us feel more confortable. She answered all our questions and gave us a good tour. Thank you Amber !!!

i wanna start by saying this is the worst storage company to ever rent from you will be a fool to…read morego to them they do not stand on integrity It's very bad customer service. There's no customer service at all. Completely no customer service the DM Emily can care less. They only want the money. They don't care about your property. Do not put your things in the storage unit. They have the biggest rats I ever seen in life. I've been complaining about my storage unit for a whole year they did completely nothing. I have never in my life been so disgusted by the service ... stay away from here or you will regret ever renting. the prices change on you while your renting it's just a bad company all the rats messed all my things up and ate on everything I own

I can't say enough great things about this storage facility! Everything about our experience was…read moresmooth and positive. The climate controlled storage kept our belongings in perfect condition, with no water damage, no issues whatsoever. The staff was incredibly friendly, helpful, and genuinely cared about providing great service. As a military-friendly business, they really stood out, and the pricing was surprisingly affordable. If you're looking for a dependable, clean, and customer-focused storage company, this is the one!

We have rented several units off and on over the years at Sunbelt Storage in Forney. They go…read moreabove and beyond on customer service. Carrie is amazing! She has been such a huge help. Her husband too. One day I had a few heavy things to unload and she went to get him to help. I couldn't have done it with out either of them. Carriie was always helpfull in any customer needs. Her kindness and smile will light up anyone's day. I would recommend Sunbelt in Forney over any other storage facility in North Texas. I don't normally wright reviews. But I just had to write this about such an awesome company and staff. Thank You Carrie! Robert K.

The units are clean. The property is well maintained, and the on-site host is very pleasant to…read moredeal with. I like when I roll up the door on my outside unit, a motion activated LED light comes on. The security is as good or better than other self storage places I've used in the area. The rates are fair, but they're not cheap.

I have found the staff at the facility very helpful and always willing to work with me. The price…read moreis very affordable and secure. The manager lives on the premise and has been quick to offer help when I needed to come by a little late to sign up for a unit. I rent to help with some of my business clients when they have too much stuff and we need to store off site during a move or remodel. They have new updated facilities that are very convenient for the Lake Highlands are. I have never had a problem with safety or security. Thanks for being good neighbors.

The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Unfortunately, this facility has changed owners and/or mgmt several times since I first became…read moretheir customer. Up until this past year, customer service was great. It is no longer that way. Very hard to reach a live person. I have called twice to request a call back from a higher up regarding another increase in our rate. This is the FOURTH increase in just 2025. Four increases in less than a year is ridiculous. Be forewarned.

Gina was quick to respond and so helpful! The unit was cleaned and ready when she said it would be…read more She has locks and anything else for purchase that you may need. The location is secure and well managed.

We love Pinky's!!! We store our boat here and have for years now. Never any issues and always super…read morefriendly.

What wonderful service! Chris helped us out and introduced us to their barn cat, which I might say…read moreis a sweet cat that loves pets! Offered us some drinks for our trip and wished us the best. I honestly have had horrible service in the past at other places, so to say the least, this man made our move so much better! What a wonderful and bright character! I absolutely recommend renting u-hauls from here, or getting your feed supplies from here as well :) my fiancé and I couldn't be happier! THANK YOU CHRIS!

Great Facility. Always kept clean and prices are comparable. There is never any water damage in…read morethe 5 years I have been renting a unit. Carrie who is the live in manager is fabulous!!! She will help with anything.

I have used Jackrabbit Mini-Storage of Forney TX 3 times over the past 5 years (2011-2015); twice…read morefor 6 month interim storage needs for relocation's and one for long-term boat storage. Their entire management team is great. Their prices are competitive. The facility is kept extremely clean and neat. The drainage system is great. The security system is very good. It is the best storage facility that I have used (of many) during my 72 years. They are five stars across the board.