ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

The assignment was to tear down a dilapidated 10' x 10' deck and construct a new one that spans…read morefrom one corner of the house to the opposite corner. I envisioned a screened section, an open section with a roof, and a small, open area for grilling. Additionally, I wanted a set of double windows removed and replaced with a sliding glass door, as well as the replacement of an old backdoor and storm door. Throughout the entire process, the ERS team proved to be an exceptional team to work with. Dylan and Coz diligently helped bring my ideas to life and designed the deck of my dreams. Daniel and his team then brought the design to life, ensuring effective communication and clear expectations at every step. Lyle, Dylan, and Coz regularly checked in to ensure my satisfaction throughout the project. They promptly addressed any questions or concerns I had, making this experience far exceed my expectations. I highly recommend the ERS team for any deck construction project.

I needed to reroute a downspout from a second story gutter to ground level pvc drainage. Gonzalez…read morehad a very good rating. I received an email asking if I needed a quote within minutes. The next morning by 9 am I was notified an installer was on his way. I got a verbal quote while Caesar was there and an emailed quote later that day with a follow up call. Service was performed by 1 the next day and completed in just over an hour. Caesar did a great job and was clued into exactly how I wanted the project to look. They even had the same color as my taupe 25 year old gutters. Quick, professional service with great follow up. Also the best price compared to others.

Great communication and friendly service! Repair replacement was completed promptly and looks…read moregreat!

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

This company engages in spurious HIGH PRESSURE sales tactics. The "inspection" (he didn't even go…read moreon the roof) and estimate, promised to be 90 minutes, but actually lasted over 3 hours. I REPEATEDLY told the sales rep that I would not sign any contract until I had more quotes, yet he kept insisting. "This price is only good for today." "Let me talk to my supervisor to see if I can get you a better deal." In the end, he promised to send me a quote for later review, but then ghosted me. These tactics are insulting. After he left I looked at their Better Business Bureau website, and saw similar complaints. I do not recommend doing business with Home Genius Exteriors.

Fernando and his crew have done an amazing job. Roof had been leaking when was raining and was…read morereported to me when I was out of the country. I had to be quick and was lucky to find Fernando. He was able to go inspect and do emergency repairs with a tarp. Then when the weather improved and we were able to be in town the roof was completely replaced as promised and on budget as promised to the penny Fernando is very reliable and trustworthy meeting the needs of a complex job and with the equipment to make a professional job to last a long time. No improvisations just very well planned method Thanks to all the crew I can go back home

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Excellent Roofing Job at a Great Price…read more I highly recommend Orange General Contracting. I got estimates from six different roofing contractors, and Orange General Contracting gave me the best price while still providing everything I wanted in a new roof. They replaced my entire roof in just one day, starting around 7:00 AM and working until about 7:30 PM. The crew worked hard all day and did an excellent job from start to finish. The new roof looks great, and I was especially impressed with the cleanup afterward. They cleaned the property, ran magnets for nails, and hauled away all the old roofing materials. Best price out of six contractors, excellent workmanship, fast installation, and great cleanup. I would definitely recommend Orange General Contracting to anyone needing a new roof.

On schedule, great cleanup, excellent workmanship on new roof and gutters. With accurate estimate…read more Bonus is Mike is a great communicator, listening to preferences and very, very easy to work with.

Andy was great to work with and his team did a great job. Would definitely recommend. Grey…read moregutters in place of dingy white. The roof shingles are already grey so this extends the roof line. Next step paint the siding and trim.

Responsive service! Thorough inspection of the issues and provided photos while work was being…read moreaddressed

Best roofing company.. Lafayette Louisiana Wyatt Gooch made it easy and affordable..Now I have a…read morenew roof..My house is looking amazing..My neighbors are happy too.best shingles on my roof..I will tell everyone how great Best Choice Roofing is . Lafayette look up Wyatt Gooch.

Despite having a clearly visible "No Soliciting" sign and a cover over my doorbell specifically…read morerequesting no knocking or ringing, a sales representative from this company blatantly disregarded both. They moved the cover and rang the doorbell anyway, stirring up my dogs and waking up my partner who works nights. This lack of respect for basic, clearly stated boundaries speaks volumes about their disregard for customer privacy and instructions. If a company cannot follow simple written requests, there is absolutely no chance I would ever trust them to perform work on my home. Professionalism starts with respecting the customer, and this company failed at the very first step.

Allen and Deans recently replaced the roof of our house in North Raleigh. Their work was excellent…read moreand price reasonable. I recommend them highly and am grateful for their competent and respectful service. Five star company. Jim D

Allen and Deans stands out for customer service in my mind - I've worked with many home improvement…read morepros where professionalism and communication were issues, but not here! It's a breath of fresh air to have quick answers to my questions. I'd recommend the team highly for gutter covers and gutter installation or repair. A+, keep up the good work!

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.