Last week I went to a "corporate" dental office that was accepted by my insurance ... long story…read moreshort I was there for over 2 hours and never even received a cleaning but was told my "treatment plan" would include over $4500 worth of work (my out of pocket with insurance factored in). In comes Yelp and my appt today with Royal Vista. From the moment I called, the experience was perfect. I had not been to the dentist in over 6 years. I was nervous and a little self conscious. The entire staff made those feelings go away immediately. And I left with a treatment plan that included under $1,000 of true need work...with options of other things that can be done in time. (Still everything less out of pocket than the office last week with my insurance) SO if you like honesty; true care for patients; tender work on your mouth; and friendly people THIS is the dental office for you!!

I can't say enough positive things about Dr. Rhodes and the team at Vista Dental. From the very…read morefirst appointment, I felt genuinely respected, heard, and cared for. I've struggled with significant dental phobia for years, due to difficulty getting properly numbed, so going to the dentist has always been stressful for me. Dr. Rhodes approached my situation with true compassion and zero judgment, taking the time to listen to my concerns and clearly explain every step of the process. We decided on conscious sedation to replace two crowns, and it was an incredibly relieving experience. Although I was technically awake, I don't remember any of the procedure at all--which was exactly what I needed. The entire process was managed smoothly and professionally from beginning to end. I felt safe, supported, and confident in the quality of care I was receiving. If you have dental anxiety or have avoided treatment out of fear, I wholeheartedly recommend Dr. Rhodes and Vista Dental. Their combination of skill, empathy, and patient-centered care truly makes all the difference.

I've been going here since the reopening after Covid. Dr. Cua has been my dentist ever since. She…read moreis amazing and her demeanor helps relieve anxiety. The staff, Beno and Christine have been here awhile. Taking xrays and expertly cleaning your teeth so you have that million dollar smile. There are several others on the staff and they have all been so wonderful to me and others too from the smiles I see as people are coming and going. If you don't have a regular dentist or dental hygienist, I highly encourage you to come to Perch and see Dr. Cua for a thorough exam and her Dental Tech/Hygentist Christine for the cleaning that will leave your mouth feeling incredible!!!

I've been in Texas for almost a year and I need to find a dentist. A visit to the dentist is…read moreusually never a pleasurable experience. But I found Perch Dentistry to be quite different. First of all talk about "Hi Tech"...WOW! 360 degree facial scanners, digital cameras that fit inside your mouth and digital X-rays. You are able to view your photos from your chair. Even watch your skeletal facial image rotate on the screen in front of you. Sit and enjoy Netflix on the wall and the ceiling during your treatment with noise canceling headphones. The staff is is extremely considerate, always checking up on you. You'll never feel like you're forgotten. Next day, I get a curtesy call checking up on me. Think I've found my next dentist.

My crown popped out, because apparently even my teeth have decided they've had enough of this…read morepoorly fitted crown from a different dentist . Thankfully, Theresa, the doctor, and David at the front desk were absolutely incredible! Despite having a booked schedule, they got me in, took care of me, and had me back out the door in no time. Everyone was so kind, professional, and accommodating. Honestly, if only every dental experience could be like this! I walked in expecting the usual dental drama and walked out thinking, "Wait...that was actually pleasant?" Huge thank you to Theresa, the doctor, and David for making an otherwise stressful situation so easy.

Front office is extremely kind, and professional. They know what they are doing. Dr. Park was my…read moreDentist and both my husband and I were impressed with her professionalism and not overselling. Conservative in suggestions. Glad to have found a good dentist

First time visiting a dentist's office in quite a while, and I couldn't have asked for a better…read moreexperience! The staff here is very friendly, welcoming, and helpful. Dr. Sunesara has been great! She's very professional, thorough, and takes the time to make sure everything is done right. Highly recommend!

Every time I go here there is a new, very young dentist working. Swish just can't make it stick!…read more There are new faces here like it's a revolving door. A few months ago, I had see a dentist up in New York while on a work assignment. She told me I needed a filling on a tooth and not to wait. So when I got back to Austin, my wife booked appointments for both of us at the Swish office we have visited in the past couple of years. I shared with Swish I was told to see a dentist soon. Well trust me, that the worse thing I could have said. Now all of a sudden everyone jumps into action mode, taking all new x rays and cbct (which is a fancy X-ray). I looked it up. Their findings were alarming. I now needed 3 crowns and the fillings that go under the crowns plus 3 additional fillings. Why didn't the other dentist in NY say anything to me about all these problems? On my wife, she suddenly needs a deep cleaning and possibly some fillings redone because they are leaching.(their words). They tried to force us to schedule immediately and wanted to start my wife's deep cleaning that very day. We told them that we both had to return to work but then we were told they would not have another appointment available for several weeks to do a deep cleaning. We left there unsettled and I contacted a friend of mine who has a brother that is a dentist. I sent him a copy of the X-rays and he said he couldn't see anything other than the 1 tooth that needed just a filling. My wife went to another dentist and was told she only needed a basic filling. Who are these people? Why would they attempt to do such aggressive dentistry if it doesn't exist?

Maybe I'm not the typical patient. I love going to the dentist, I have a lot of fun here and really…read moregreat conversations. The dentists and hygienists hype me up, and I always leave feeling happy. I've been coming here 5 years, and I'll continue coming here as long as I live in the area. There's been some missteps over the years, mostly regarding billing. I have to keep a close eye on how much I paid and how much I actually owe, and reach out as needed. But other than that, love it here.

Highly recommend! They make you feel comfortable & explain everything clearly and simply. Super…read morefriendly, I will definitely return.

I switched to Dental Salon after my old dentist retired and I got pawned off onto his replacement,…read morewho I never even really saw when I went in for checkups. Doctor Torres at Dental Salon is amazing! First, you get to see her every visit, and she will spend as much time as you need discussing what is going on or answering questions. She went above and beyond for me when I had issues with TMJ, even researching a new kind of mouth guard to help with it and having me come back for free adjustments until it was just right. She also went above and beyond when my father was visiting from out of town and came down with a tooth infection. He was in pain and she fit him into her schedule at the end of the day (I think she may have stayed late!) so he didn't have to endure it overnight. The office is a super chic, cozy atmosphere. The staff are super friendly and attentive, and they have all the latest dental technology. Can't say enough good things about this place!

Best dentist around and love the staff, kind and personable! All…read more of our family see Dr. Torres and plan to continue to.

I'm sitting here in the dentist chair. Just had my old, chipped crown removed. It was made of…read moreporcelain and lasted about 20 years. Excited to get my new crown which is made in-house and only takes 40 minutes. I like that it can be done in one visit. Dr. Lann and entire staff are REALLY nice. I love it here and I'm not even done with my procedure. I'm sure it'll turn out fine. I'll update after the new crown is installed.

Dr Lann and his staff are genuinely kind. I went for a 6 month checkup and dental cleaning it was…read morepainless and quick (kudos to me for brushing properly) I look forward to seeing him and staff in 6 months.

Yet again, they impressed me. What a GREAT group of people. They always make me feel welcomed. My…read morecomfort has been their top priority, I feel, every time I come in. In a world that seems like customer service is going away, this group of people puts faith back in humanity. Special thanks to Dr. Alkesh Sura. I really appreciate your service.

I met with Dr. Sura for a consultation and was very pleased. He took the time to answer all of my…read morequestions and was very honest with me. He really cares about his patients and wants to provide the best possible care for them.

Dr. Hagen is the BEST! My kids actually ask when they can go back and see her! (What kids ASK to…read morego to the dentist?!) Dr. Hagen and her amazing staff put my kids at ease and she is totally worth the drive for us from Central Austin. Note: my 5 year old has sensory issues, and Dr. Hagen has really gone the extra mile to accommodate and help him feel at ease during his appointments. I cannot stress enough how this has helped our family!

Disappointing. Had quite a bit of dental work done with more needed but despite repeated reminders…read morefor follow-up appointment, there was never any interest form Dr. Hagen to complete the work. Not recommended.

It's taken me a long time to find the perfect dentist office. I have been seeing Dr. Good for…read moreseveral years now. When you are in his chair, he treats you as if he was treating his mother. He is understanding about my anxiousness, he explains everything in detail as he is doing a procedure. Dr. Good continues to check in about how you are doing during the appointment. He always presents the option that will benefit you the most...he helps you watch your purse strings. Dr. Good also gets to know you and is always asking about the last thing you talked about. He has a great personality so that helps the time fly by during your visit. The entire staff is amazing!! I have adored all the assistants and hygienists. The office staff is efficient. The office is also extremely welcoming and comfortable. Love the chairs!!

STOP. READ THIS BEFORE BOOKING AN APPOINTMENT…read more TL;DR: Incompetent billing department turned a common $250 out-of-pocket procedure into a $1,000+ financial headache. They will lie to get you off the phone, then ghost you completely. Zero accountability or care for supporting patients financially through proper claim filing, even when you handle-hold them to what needs to be submitted to insurance. I'm writing this review to warn others about the incompetence I've experienced with this dental office's insurance handling. What should have been a straightforward scaling and root planing procedure in January 2025 has turned into a year-long ordeal that's now costing me an additional $800 out of pocket; money I shouldn't owe if they had done their job correctly or followed up when I did their work for them. The Timeline of Incompetence: January 2025: I had scaling and root planing done. Paid $248 out of pocket at the time of service. The office led me to believe this would be pre-authorized with my insurance. It wasn't. July 2025: My claim was denied by BCBS Dental due to insufficient documentation/justification from the dental office. Then the resubmission was also denied. According to BCBS, the office apparently just copy-pasted some generic justification on the resubmission without providing the actual clinical details required. I was not notified of either denial by the dental office. Here's what makes this inexcusable: This is a common procedure. The office literally wrote a blog post about it (https://www.leanderdental.com/blog/deep-cleaning/) and emailed their entire patient list promoting it in the middle of last year. I've even had this exact procedure done successfully with a previous dentist who had zero issues getting insurance to cover it. Yet somehow, this office couldn't figure out how to document it properly? The worst part? They never told me about any of this or my increased financial responsibility. August 2025: I only discovered the problem when I started receiving monthly statements for $791.86. When I called, Christina in the front office claimed they were "waiting on a decision for the resubmitted claim." So I called BCBS myself and learned the claim had already been denied a month earlier. I had to do their job for them. BCBS gave me detailed guidance on exactly what documentation was needed: pocket depths, bone loss measurements, crestal bone level greater than 2 mm apical to the CEJ, radiographic evidence, etc. I called the office back within an hour with these specific instructions. Christina assured me they would coordinate with my hygienist and resubmit with the proper clinical details. I was advised to ignore the statements for the time, as the claim would be re-submitted with greater supporting narrative / details. That never happened. The Final Insult: January 2026: Over ONE YEAR after my procedure, Zarika from the office finally called about my outstanding $700+ balance. She informed me they had resubmitted "as a courtesy" the one time and would not be submitting again. This directly contradicted Christina's promise. I explained the entire situation and referenced my previous conversation. Zarika said Christina would call me back within an hour. I never heard from them. I followed up with an email to the office, but never heard back by email either. The office will make promises to defuse an uncomfortable phone call, but won't do the work to actually follow up on the patient's requests/needs. They don't seem to care that a $250 out-of-pocket procedure becomes over $1000 out-of-pocket, despite the patient explaining to the billing department EXACTLY how to avoid that, per insurance. What This Means: Either this dentist performed dental work that wasn't medically necessary (unlikely), or - more probably - the front office/billing department is either too lazy or too inexperienced to file insurance claims correctly. This office failed at every single step: * No pre-authorization despite implying there would be for an expensive procedure * No proactive communication when the claim was denied (twice) * No proper follow-up / claim resubmission even when I communicated to them the exact documentation requirements * Conflicting information between staff members * Broken promises about callbacks * Zero accountability I'm now stuck with an $800 bill because they couldn't be bothered to document a routine procedure properly, communicate honestly about my claim status, or follow through on their promises. Thankfully, I proactively cancelled my other appointments with the office for ongoing dental procedures, pending a successful resolution to this issue, which didn't happen. So I saved myself additional headaches and high out-of-pocket costs. Find a dental office that actually knows how to handle insurance claims professionally and treats their patients with basic respect. If you've made it this far: Please give a Thanks reaction if you've had a similar experience.