Took my gaming PC there ( on a sunday) to check what components worked and which ones didn't due to water being spilled inside , the first guy told me that they were going to hook it up to a "special machine" to see what worked and what didn't, he said (GUY#1) it would take 2 days. I didn't feel like leaving it, so I said I would bring it in the next day. On that day (monday) the guy (GUY #2) told me that he had to take everything apart and test everything on a different computer and that it would be ready by tomorrow morning or afternoon(tuesday). So i left it there, got my receipt and left. So the following day (tuesday) I waited, 12pm, 2pm, 4pm, 6pm, no call, so I called, he said that "he was just about to call me" He said he tested everything but the CPU and that everything worked except the motherboard, and that it needed to be replaced. He said he would call me back in an hour to let me know if the CPU worked or not. Guess what? No call. So the NEXT day (wednesday) I waited for a call,12pm, 1pm, 2pm, 3pm. Finally I got tired of being jerked around so I called, no answer, I called the other number on the card, straight to voice mail. So, I got in my car and drove to the store. Guess what? They are closed! On a Wednesday! At 3 in the afternoon! So I got pissed off and went home. I wait till 5pm-6pm and call, guess what, they answer. I asked about my computer and asked if it was ready. Went to go pick it up, got there, said I'm here for my computer. He says, (the same guy I've been dealing with this whole time GUY#2) " do you have your receipt? I reply "My receipt? You didn't tell me I need my receipt? And he points to a sign that says that I need my receipt. ( he didn't think to tell me that before I went over there, keep in mind this is the first time i have ever been to a computer store, let alone this one). So I told him " you can't give it to me even though you know it is mine?" He said unapologetically said "sorry" So, anoyyed by this, i said "alright, I'll be back" and just as I am leaving some old guy in the back tells him to ask me if I have my ID, and he goes "do you have your ID?( of course I have my fucking ID what do you think I came here with my daughter on a damn horse?) So I give him my ID and he brings me my PC and I ask " so everything works, i just need to replace my Motherboard right?" He goes "yeah, just replace the Motherboard and you should be good" so I thank him and leave. The next day I go buy a compatible motherboard for my PC, install it, boot it up, and guess what. THE SAME EXACT PROBLEM THAT I HAD BEFORE I TOOK IT TO THEM! I honestly feel like they didn't do JACK SHIT to see what worked and what didn't. Take your computer to them if you want to be jacked around and not have your problem resolved. read more