Well, to start they have exceptional customer service all around. Awesome selection, friendly and…read morehelpful employees and managers. 10/10 professionalism. I bought a new computer the $799 gaming power spec. I had some issues with it, the windows didn't install right, then I had a startup repair I had to do... not what you're looking for 2 weeks into a new computer. That being said... I brought it back, I didn't have the box, they exchanged it quickly with no hassle, they even made sure I didn't have to wait in line again. When I brought back the computer for return, I accidentally included the DPI cable and HDMI cable from the monitor I had also purchased. I called their customer service line, their centralized support answered very fast, I told them what happened, and they placed me on a very brief hold to talk to one of the managers at the location I had been to. They did a great job. I got a call back same day 2 minutes before close at 5:58pm on a Sunday. (I had called customer service at 5:45pm that same day) If you want the best customer service around, and a wide selection, go to Micro Center. Thank you Jordan who helped me get a replacement, and cashier #5 on Sunday 7/26, and the manager who called me back so quickly letting me know they had my cables and I could pick them up. You guys do a really great job. Despite having issues with the new computer. I would gladly recommend this business knowing there's 10/10 customer service if you have any issues.

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Great service, very friendly, upfront. Sold some used laptops and phones and got a pretty penny out…read moreof it, plan to come back in the near future.

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

The gentleman who helped me was incredibly kind, friendly, and welcoming. Even though he was…read moreclearly juggling a heavy workload due to another employee calling out, he maintained a positive attitude and greeted customers with a smile. His professionalism and great customer service truly stood out and made my experience even better.

Fast, Professional, and Hassle-Free Repair!…read more My daughter cracked her IPAD screen . The entire process was incredibly smooth. I was directed to a local repair shop (CPR) and was able to get an appointment immediately. Robert and his team are friendly, professional, and had my IPAD fixed in under two hours! It looks brand new. Highly recommend their service for anyone needing quick, quality repairs in Tustin/Irvine/Orange

Our company has worked with CGS for over 10 yrs. The experience & knowledge Carlos & Matt have is…read morewhat every company looks for in an IT person. The service requested and provided is of good value, I'm able to leave every night without needing to worry about backing up anything or replacing anything because they know what they are doing, we couldn't be happier with the maintenance plan they offered us. Their turnaround is very quick: we needed 2 laptops & 1 tower, they built them and provided the service afterwards to program them. We highly recommend them, especially since they only do the service requested - if they find other things, they will let you know and provide an estimate.

These guys are great. I recommend them for all your tech solutions. Way better than geek squad or…read moremicro center. Great it what they do and reasonably priced. They will make house calls as well.

Took my PlayStation in thinking it was broken. Carlos checked it thoroughly and was honest that it…read morewas actually working fine. Didn't try to upsell or make up an issue, and didn't charge me anything for the inspection. Really appreciate the honesty--highly recommend.

took my boyfriends phone here for a screen repair. the screen wasn't cracked but the touch sensory…read morestopped working. it took 5 days for the "part to come in" & the repair to be done. when we picked it up you could visibly see the glue where he glued the screen back down. it didn't even last a month & it is broken again. the screen is lifting off the phone & not only is the touch sensor out again, the screen jumps around without being touched.

Wow, so blessed and grateful with my experience with George at TecKnowCare…read more My boss had a printer that wasn't working. It didn't matter what we did to it. She was going to dump it. But I have big dreams so... I thought well... I don't know anyone, but maybe someone can help me fix it. I found George here on YELP and he is so personable and easy to relate to. Busy SoCal life for all, so we arranged a time that worked best for me. He had me bring it to him and within an hour he had it fixed in a jiffy like nothing was wrong with it! Also, it was nice working with someone who is HUMAN, a normal person with great consideration for others and a genuine authenticity of care for me, the customer. I couldn't have asked for a better experience and outcome off the cuff in need. I pretty much got an amazing find that needed Georges expertise and special touch. Now I have an awesome printer to do the things I feel called to do. He was gracious enough to sit with me for a few minutes too and make sure I knew how to operate it before taking it home. I'll definitely be referring you out to anyone in need of the services you provide. Thanks George for being all things to all people in authenticity, professionalism and transparency. It makes a difference in our world for sure.

I needed my laptop computer fixed this week. It was running very slowly and would not let me open…read morefiles anymore. Turns out that Office365 was no longer activated, and my Adobe Acrobat was defective. George and his team of computer pros came over and fixed everything. Now my computer is fast again and Outlook works again and Adobe has the secret sauce to open every again. Thanks George!

5/5 shopping experience…read more The employee that helped me is named Leo. Service and selection is top notch as he gave me options and suggestions and he even threw a free wrist strap. I initially went to another spot but found out it the camera was 300 more than it was supposed to be. I found this place and the price was fair. again, a 5/5 for me.

After searching high and low I finally found the canon camera I was searching for here! Super fast…read moreservice and they were also helpful over the phone before I arrived. Price is fair, and the product was brand new. I was so happy to finally find the camera since it's been sold out everywhere else for the longest time! They also had other accessories/ items such as the memory card.

Fantastic experience. He cleaned some thermal paste from the CPU which was preventing the computer…read morefrom booting. He also did some cable cleanup. He did a first rate job! Would HIGHLY recommend.

My computer kept turning off while I was using it. I could turn it back on but it would turn off…read moreagain after several minutes. I took my computer to the Tech Expert Guys. They figured out what the problem was, fixed it, and returned it to me in a few days. My computer no longer has the problem of turning off while I'm using it. My computer is running well now.