Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

Five Star Data saved my hard drive with over *20 years* of documents, priceless photos and music…read morethat I would've never be able to find/re-download again. Truly grateful for their prompt service and big shouts to Vahan for explaining how external hard drives work and the FSD recovery process. Hopefully I'll never need to save a hard drive again, but *IF* I do, I will for sure come back to Five Star Data. Thank you!

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

I used to backup my files regularly but I got lazy after moving cross country a year ago. Imagine…read morehow distraught I was when last month, one my SSDs failed due to a corrupt MFT. And worse it was the one that held all my photos over the last couple of years. I'm an engineer by trade and with other files, I might have tried to rescue them myself. For these important photos, however, I decided to go with the professionals. I did a bunch of research trying to find the best data recovery service to use and $300 Data Recovery turned out on top. The employees here are very professional and responsive. I submitted my chances form at 7:30PM on a Saturday and they got back to me within an hour. I was not expecting a response over the weekend. They gave very clear instructions on how to package and send off my SSD. I dropped it off at UPS the next day and by Wednesday, they confirmed they received the device and added me to the queue. Apparently there weren't too many people in line before me so I received a positive response the very next day. 100% of sectors recovered! A couple of days later they were completely done and after I confirmed they recovered my files (they send a master list of all files) and I paid ($300 fee + $105 recovery transfer drive + $25 shipping), they shipped my drive back. Total time from my first contact to receiving my data back: 16 days, and this was including Thanksgiving in between. I am very satisfied with the service I got from $300 Data Recovery. Hopefully I never run into drive trouble again (it certainly made me backup my files more frequently), but if I ever need help, I'll definitely contact them again. Now I can finally post all my Yelp reviews from November and December that I was missing photos for...

The 5 star reviews are well justified. My PC's SSD failed and I tried to DIY fix it myself only to…read morewaste several days in the process. I had several urgent deadlines that I was worried I would miss, so I reached out to Art. He responded quickly and got my PC not only working again but also better - all within the same day. It now runs faster and the once howling cooling fans are whisper quiet. I strongly recommend Art. Thank you, Art!

PC was not booting. Was able to quickly diagnose my issue in an afternoon. Fair price,…read moreaccommodating service, recommend.

ASAP came through in completely recovering my failed disc, including our precious family photos…read more Daniel was highly professional in walking me through the process and keeping me apprised of the status. I highly recommend ASAP for your recovery needs.

Daniel was extremely helpful in the data recovery process of my failing WDCloud drive. He went…read moreabove and beyond in helping me get my system back up and running again. I highly recommend ASAP to help with your drive issues.

One of my more recent external hard drives crashed. Wasn't showing up or turning on. A bunch of…read morephoto shoots that I hadn't backed up yet (of course). I'm grateful for everyone's reviews of Hovik because he was great! He recovered everything. I had a new HD with all the data back within two days! I like supporting local businesses and I'll definitely go to Hovik again with any tech needs.

Hovik is amazing! He has been our IT guy for several years and he is great. He's always available…read moreand comes on site when needed. We are a small office with less than 10 employees and have IT needs for both in office and remote employees. He can handle everything from inability to login, printer fixes, connectivity issues, 2FA and all other security concerns.

TL;DR: did not use their service, but they are extremely honest…read more Something was wrong with my camera because all my pictures had streaks of light on them. Also, there is a bright spot on my phone on the right side, which affects my wallpaper. I came into this place to have it checked out and see how much it would cost to repair. The tech took one look at the photo and said it's not the screen that's damaged. It's the photo is highlighting a glare in the background. He switched it to night mode, and the glare was gone, so it was clearly the photo I had as a background and not the screen itself. Also, I asked him about the streaks of light on my photos. He took one look at it and said that my lens cover is really dusty. He cleaned it off and we took a photo and all the streaks were gone. I wanna point this out because these are two things that any dishonest repair shop can easily say they will look at it and fix it and charge me $100-$200. Because of their honesty, this was a five minute visit where he did want adjustment and one lens cleaning and didn't even charge me. It's good to know that they are still honest repairman out there. If I do have a problem, I will be sure to come back here

I did not have a good experience here because I made an appointment online to replace an old Google…read morephone battery, which the manufacturer suggested and initiated. The reason I did not appreciate this office was because when I got there, they said oh this location doesn't have those batteries. I said it would've been nice if y'all looked at the appointment I booked and the exact make and model of my phone that I listed and called me to tell me y'all don't have any batteries in stock so I could go to a location that could service my phone.

My laptop told me the fan was broken (a warning came up on my screen). I took it to Geek Squad at…read moreBest Buy. They told me if I signed up for their annual membership, they'd diagnose it and fix it. I told them at the time it was the fan, per the pop up message. I went to get it a week later, and they told me it was the fan and they don't fix fans. All that money for nothing. Took it to LAPC and they fixed it in 2 days for half the price. Great customer service, honest and open about the price up front. I will only be going to them from here on out. Best Buy got their last dime from me.

I had network issues in my house and was able to get the LAPC team around within an hour to quickly…read morediagnose and fix it. Extre happy with their service Nd professionalism! Thank you!

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

CANNOT RECOMMEND HELIX PC HIGHLY ENOUGH!! Garnik saved my life today, my work computer needed to be…read morereplaced, and since I built my last PC I figured I could do it again. About a week and a half later I finally got all components working only to run into Windows installation issues. I emailed the business at midnight, after long hours of trying to figure out why my SSD wasn't being recognized. I got a response first thing in the morning, I brought it in at 10:30 and he had it done by 4:30 same day, even though he said he wasn't sure he could get it done til the next business day. Also as someone who just has a casual knowledge of all this stuff, I was kind of afraid of being judged for my choices and abilities if I brought it in somewhere, but Garnik was SUPER nice and friendly, and even though my issue ended up being a return fraud SSD situation, he fixed up my wiring, installed windows, and basically got my whole rig into working shape, which was such a relief after struggling for so long. He even gave me an adapter for my old DVI port cintiq monitor. Along with lots of helpful advice. Even though I hope I don't run into issues like this any time soon, I'm a customer for life! (I'll add a photo once I'm satisfied with my RGB color choices haha)

Great customer service given. Very professional at what they do. They definitely know what they're…read moredoing. Highly recommend.

I was having the hardest time trying to find someone who had a soldering iron and could fix the…read morebattery compartment on an electronic toy I had but Steve came in clutch! Everywhere else said they couldn't help me but Steve had it fixed in 30min. Thanks Steve!!

Not cheap...but they got me my data in a reasonable time and for that I'm grateful. They were…read morepriceless family photos...

I'm pretty technical, and the owner of a now-failed 1T, 4 drive RAID array. (2 of 4 drive heads…read morefailed simultaneously.) I tried the obvious things, and realized I was looking at a true hardware failure this time, not just software. Worse, 2 of the 4 drive heads failed, which, in a RAID5 array, often means that some or all of your files are kaput. After trying one other vendor and having it sit there for a day with no calls back, I picked the drive from that vendor and drove down to the drop-off office of Secure Data Recovery on Interurban. Note that this is just a drop-off office. I dropped off the drive at the Interurban Avenue office and it was FedEx'ed to the Secure Data Recovery Services Lab. The idea of a centralized lab, which many of these data recovery vendors seems to use, is a bit jarring at first. Basically, you show up at shared office suites (usually Regus, or something similar), you talk to a friendly but faceless account manager over the phone, you get the basic overview of the process, you get assigned a customer number, and you leave it there while they ship it off. In theory, the other vendor works this way as well, except the phone number had no person there, and no one called back after a day. This is the way it works with Secure Data Recovery Services too, except the phone number actually works and has a real human being there, who in my case was very knowledgeable, confident and reassuring. I got the customer number he assigned, gave a credit card for the deposit, handed off my drive, and waited a few days. I got the promised email with the diagnosis, detailing what was wrong with my drive -- in my case, two drive heads had failed simultaneously. They literally had to take apart the drive, reimage the underlying plates, re-splice the RAID (5) array together again, and they then sent me a list of all the files and file sizes that they were able to recover. In my case, it appears that all files -- or nearly all files may be returned to me. Am awaiting the recovered Terabyte drive (on a new drive) shipped back to me. It's pricey -- mine cost about $5,000 -- but it'll be well worth it if the data is indeed recovered, and I don't think it's unreasonable given the severity of the problem I encountered, which necessitated a full teardown and careful re-imaging of two drives. At press time, I was able to see the full and correct directory files, file sizes, and am awaiting the drive to be Fedex'ed back to me. These guys are knowledgeable, they give clear feedback throughout the process, they're reachable, and they inspire confidence that they actually know what they're doing. I'll revise this review if the data somehow comes back different than as they related in their top-line file report, but I've actually gotten a pretty good feeling that this will work out well, and can recommend them based on the process so far.