Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Ali Ibrahim was great to work with. He was very professional, efficient, and easy to deal with from…read morestart to finish. He explained everything clearly and made the whole process simple without any pressure. Anytime I had a question, he responded quickly and made sure I understood all my options. What I liked most is that he was straightforward and honest. You can tell he knows what he's doing and really cares about helping his clients. Everything was handled smoothly and on time. If you're thinking about going solar, I definitely recommend reaching out to Ali and his team. He made the whole experience easy and simple.

As a 20 year sales and service professional, this company gets 1 star from me for their poor…read morecustomer service. As someone who relies on word-of-mouth reputation and customer service for my own personal business, this company fails across the board. 1) We had an issue with our solar panels so we called Solar Tech first thing in the morning. The phone operator told us we would get a call back from one of the techs later on that day. FIVE days went by before we even got a response back, and it was in the form of a text message asking us what problems we were having. If a customer is calling you for help, the last thing you should do is make them wait almost a week to get a response, and then have them explain to you what is wrong over text. Very poor professionalism. STRIKE 1. 2) The tech told us the next available appointment was 1 full week away, so not only did we wait FIVE full days for a text response, but we had to wait another full week for any resolution of service. STRIKE 2 3) The day of our appointment, thankfully, we had the first appointment of the day scheduled as we had a very busy day with other obligations so we were hoping to have everything completed by mid morning. After about 4 hours of the company no-show/no-call/no-text, we decided to call the company to find out the status of our appointment. We got a voicemail instead of someone live, so we left a message. A few hours later we finally got a call back saying someone will show up later that day. And they did finally show up at the very end of the workday. STRIKE 3 This was a very VERY disappointing experience. From poor follow up, poor customer service, and just a poor company all around. For someone like me, my sales/service business relies heavy on customer service. I've provided 1000s of recommendations and referrals of vendors for roofing, plumbing, solar, electrical work and more over the last 20 years, and i can say that I will never recommend this company as their lack of customer service would reflect very poorly on me and my business. The last thing I would ever want to do is upset a client or customer as they are the backbone of any business.

I just got my solar installed by Aloha Solar Power, and I am absolutely over the moon with their…read morecustomer service. I have to say, I can be a very particular person; I want things done a certain way, specifically when it comes to aesthetics. I really like things to blend in, so when I saw them installing the mounts, I quickly asked Gilberto if we could paint them to match. Without hesitation, he said, "Of course we can," and got it done immediately. What they did next was truly over the top. The team noticed some parts of my roof needed quick maintenance and, without me even asking, they fixed them! They even painted a roof vent that wasn't related to the solar panels just so everything would match perfectly. Kasha and Gilberto did an amazing job, but their customer service is what has me recommending this company to everyone. Even the owner, Gabe, really impressed me. I am so glad I went with them. Thank you, team--this was hands down the BEST VALUE out there!

Gabe came recommended from another solar company that did not service residential customers (only…read morebusinesses), and was pleasantly surprised at the responsiveness, attention to detail, clear communications and explanations, and above all else professionalism and courtesy. In the sea of many solar companies who are just trying to turn out installs, Gabe took the time to share his experience, knowledge, and advice. This is a rare situation and one that warrants this write-up. Do yourself a favor before booking any solar company, check the reviews. Many negative complaints stem from the lack of follow-up or follow-thru with commitments after the sale. Getting the panels installed isn't the issue. The issue is getting them services afterwards. For the value, Aloha Solar Power is by far, the best choice for my panels.

Angel was very quick to respond to messages on the weekend and we set an appointment for the next…read moreday. He came out to look at our roof and give an estimate for a leak that started during the big storm. Although the roof is at the end of its life, the immediate problem was a nail that had worked its way out and created a hole!? Never heard of that before, but it happened. So he went ahead and caulked it to seal it. He didn't charge us for the quick fix and we will definitely consider him when we are ready to do our whole roof. Thanks again!

Angel and his crew did a wonderful job replacing my entire roof. The crew arrived on time and…read moreworked tirelessly to get the project completed. Angel and his office manager were easy to communicate with and very professional. I would highly recommend hiring them if you need any roof work. The job was completed in a timely manner and all of the workers were professional. Thanks!!!!

New Day Solar installed our home solar back in 2023. That whole experience was great and our solar…read morehas been functioning very will since then. Haven't give SCE a penny since the 3rd month after our system went online (over 2 years now!). The reason I'm writing this review now is that we had a major roof leak back in late November and part of our upstairs ceiling collapsed in. What a nightmare!! We weren't sure where the leak was or if the solar was the cause. We contacted a roofer to address the roof repairs needed and we also called New Day to let them know what was going on and asked that they be involved in determining the source of the leak. They were so responsive and quickly came over to evaluate the situation. After their inspection they didn't feel the leak was due to the solar panels but was rather a roof problem in one of the valleys near the solar panels. They didn't just walk away at that point. They came the day the roofer began the repairs and worked with them to fully evaluate the problems. They removed the solar panels that needed to be removed so the repairs could happen and put them back after. They were correct and the solar was not involved in the problem. Corey the owner went out of his way to make sure he had a crew on-site when the roofer needed them there so that we could get our repairs done as quickly as possible. Corey was up on the roof multiple time to make sure everything was done correctly and we were happy and secure that the problems were resolved. Many other companies would have just said "not our problem" and walked away but that's not how they do business. I would so highly recommend them to everyone for their professionalism, knowledge and follow-up even 2 years after the install!!

Every question we posed was addressed and the coordination details of the project were perfect…read more Just no worries with professional and personable intera. Highly recommend you contact NDS for your solar project.

Star 5 | A1 | True Professionals…read more "It's not how you start, it's how you finish." And Baker Home Energy absolutely finished strong. From my initial call to being connected with a home energy consultant, the team at Baker Home Energy was helpful, responsive, and professional. The process was smooth right from the beginning. Once I connected with my consultant, Cameron, things truly became spectacular. I had multiple questions and requested several different quotes to explore my options, and Cameron handled everything with patience, clarity, and speed. Every question was answered thoroughly, and each quote was provided promptly without hesitation. Although I didn't move forward with signing a contract due to timing on my end, the experience left a strong impression. When the time is right, I fully intend to work with Baker Home Energy because I know they'll be ready to do business. -C.S.H II

We have had nothing but problems with this company; between the batteries not working, no…read morecommunication between people, and horrible costs. There has been nothing but issues with this company from the beginning. I would not recommend this business at all.

We had our roofing done less than 2 years ago by a company that ended up going bankrupt with parts…read moreof the business assets getting acquired by Smart Roofing & Restoration. Despite not technically being liable for the original job, the owner Spencer showed tremendous integrity by agreeing to fix a leak discovered during the last rains. Adolfo worked on the repair with efficiency & was very thorough in ensuring the leak was fixed properly. They ran a water & moisture test to confirm. Spencer also gave us a longterm warranty on their workmanship should any additional issues arise in the leak location. Very impressed by the type of business this company runs & would highly recommend. I will personally shy away from solar/ roofing combo companies now bc many have high turnover rates given the reduction in California subsidies- sticking with a roofing first company like Smart Roofing would be the way to go.

4 out of 5 stars…read more Overall, I'm very happy with the quality of the work and the experience with Smart Roofing & Restoration. Throughout the process before the roof even started, the company was very attentive and communicative. From Spencer coming out to inspect the property, to updates over the weekend regarding possible rain delays, I appreciated the effort to keep me informed. Lydia in the office was also very accommodating with several texts and emails prior to the start of the project. Once the project began, I received texts letting me know David would be the project manager while Carlos and his crew handled the work onsite. I honestly do not know if David was present on the first day because when I drove by the property, the crew was extremely busy working and I chose not to step into the work zone for safety reasons. On the second day, I did step onto the property to speak with Carlos and ask questions. Carlos answered everything I asked and helped me better understand the roofing process, which I really appreciated. The crew was clean, efficient, professional, and overall the new roof and gutters look great. Maybe this was a little unconventional, but because the house is currently empty and I live in another county, I personally brought both the deposit and final check to the office. I also stayed in town during the roofing project just in case immediate access to the property was needed. Everyone throughout the process was courteous and accommodating. I also felt the overall value of the project was fair for the quality of materials, workmanship, communication, and the upgraded roofing system that was installed. The only reason I'm giving 4 stars instead of 5 is because I would have appreciated a final text or email from the project manager letting me know the project was officially completed. When speaking with Carlos, he did let me know the crew planned to finish on a particular day, and they clearly did. I spoke with Lydia on the phone the day I decided to bring the final check to the office, which was what would have been day 3 based on the original 2-3 day timeline they gave me, although the crew actually completed the roof in just 2 days, yes very fast for a small roof. Lydia was kind enough to call David while I was there to see if the project had officially been completed, so perhaps I may have jumped the gun a little. Still, I would have appreciated a final confirmation directly from the project manager once everything was officially wrapped up. Other than that, I'm very happy with the final result.

Our solar installation went as planned. We're grateful for their professionalism and thoroughness.read more

It's been 7 years and my @StellarSolar system is still producing power and saving me money every…read moreday. If you're looking to go solar and cut your electric bill, give Stellar Solar a call!

Couldn't be more pleased with Palomar Solar and their service. I was in a difficult situation with…read morea previous solar company and the folks at Palomar fixed their mistakes and got my system up and running. From the front office staff, owners, and contractors on site, each person I encountered was kind and professional. Definitely recommend Palomar Solar to anyone looking for solar systems.

I had a new solar + battery system installed along with a new roof. The quote was competitive with…read more4 or 5 others I solicited. I ultimately decided to go with Palomar due to a the price being offered along with all of their work, including the roof, being in-house. They also outlined some of the smaller options that went into picking a solar system which other vendors did not mention. This is to say that some of the other quotes appeared cheaper at first, but I would have either ended up paying extra half-way through the project, or not gotten all of the capability I expected. The roof looks great, the roofers and solar installers were professional, checked in with me daily, and did a thorough job cleaning the job site each day. I appreciated this since we have dogs and a small child. The project was completed ahead of schedule. Our solar system has been operating for about a month, I have had zero problems. Overall, a very professional operation which produced a great finished product.

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.