I recently had to replace the timing belt on my 2017 RDX -- an expensive service -- and after…read moregetting quotes from several independent shops and Acura dealers, I'm so glad I called Mile High Acura. I was lucky enough to speak with Leo Falcam, whose knowledge and experience were immediately clear. He patiently walked me through the timing belt process, explained recommended services and potential issues, and answered every question I had. Although their quote was slightly higher than another shop, Leo worked with his manager to match the price, making the decision easy. I chose Mile High Acura for their expertise, genuine customer care, and peace of mind. Highly recommend them for: * Leo's exceptional service * Acura-trained techs and OEM parts * 1-year/12k-mile warranty * Price match * Complimentary shuttle ride

Service is excellent but the extra fees they are adding makes me suspicious. 3% for credit cards…read moreand $75 for enviro fee. I'm looking for an alternative.

Héctor vendedor fue muy amable me supo atender en español agradezco esto y solucionó mi problema…read moreapenas que tuve que regresar dos veces a la tienda lo supo hacer pacientemente y profesionalmente

Terrible service. Asked them to use the diagnostic tool on my car and the man working there refused…read moreto do so. I explained what lights were on and he kept saying it was my tire pressure, which it wasn't, and continued to refuse to check out the issue for me. He proceeded to argue with me instead of helping me.

I have been too many an auto parts store and I really like these guys. They know their stuff which…read moreyou don't always get.

I had ordered a battery to the wrong store and the manager here was so helpful on calling the store…read moreand allowing me to switch the online pickup to this store. She was very helpful!

Worst Possible Customer Experience EVER! (Aug. 14, 2025)…read more I ordered my tires from Walmart via their very own website. I also made my appointment for installation at Walmart Store #03566 (9400 E Hampden Ave, Denver, CO 80231) to occur the day after the tires were delivered. I received an automated email from Walmart when the tires were shipped and again when they were delivered. I took a half-day off from work to go to the appointment, driving 18 miles to get there. I checked my email multiple times before the drive. Like a good customer, I arrived a half-hour early. I walked up to the desk to a snarky young man in an L.A. Dodgers baseball cap. As soon as I gave him my name, he said, "Yeah...your appointment was cancelled." He said the tires had not been delivered. Knowing that my tires had been delivered, I stood my ground. He reluctantly wandered away and came back saying that they were there, but my appointment was still cancelled, and there was nothing I could do about it. I was furious and did not allow him to push me around. I had to go "full Karen" on him, demanding to talk to his manager. Eventually, another young man came out. He did not introduce himself as the manager until I asked if he was. (In fact, NOT ONE EMPLOYEE IN THE SERVICE DEPARTMENT WAS WEARING A NAME TAG.) The "manager" was very conciliatory and made sure that my new tires were installed in a hurry. I lingered in the waiting area in clear view of the service desk. Eventually, a technician told me that my car had been ready for a while. I went to the service desk, where a female cashier did the entire transaction without speaking one word to me. And the RETALIATION went further ... They saw that I am disabled, use a mobility device, and have disabled plates on my car. So they moved my car to a spot about a thousand feet from the bays. I demanded that they bring it to me. I checked the tires, and they all looked good until I ran the TPMS monitor from my steering wheel. THEY DID NOT RESET IT. So I pulled out the book and followed the instructions to RESET IT MYSELF. The tire pressure on all four tires is all over the place - 36 PSI on one, 27 on another, etc, not in line with the recommendation on the door sticker placed there by GM. Now I must take it elsewhere to get my tire pressures to the proper level. (BTW - the "manager" declares that the appointment was cancelled by the computer at the corporate level, and they do it all the time. I watched as they dismissed other single female customers with the same "your appointment had been cancelled" story.)

Had me waiting 40 minutes just to tell me they couldn't do an oil change on my 2018 Audi Q7. Ended…read moreup leaving with no time to get another oil change at a different company.

Mile High Honda service department continues to provide fast and efficient service for your…read morevehicle. I had to bring my car in for a computer update. They got me in quickly and delivered my car back to me sooner than promised. They also provide text updates while you are there so you know exactly what is going on with your car. Thanks MHH

I went to the dealership for a fuel pump recall and an oil change…read more While I was there, the service advisor suggested a brake inspection, even though I was just explaining that I already knew I needed new brakes. I agreed, assuming it was part of the standard multi-point inspection that usually comes with an oil change. No one told me there would be an extra charge. When I went to pay, I found out they charged me $55 for the brake inspection without ever clearly disclosing that beforehand. My bill was much higher than expected because of added fees that were never properly discussed. It felt completely dishonest. I asked to speak to the manager, and they refused to do anything to fix the situation. No accountability and no effort to make it right. This isn't the first time I've had issues here. On a previous visit, they left the oil cap off after an oil change. I drove my car for two days not knowing and lost a significant amount of oil. That could have seriously damaged my engine. Poor communication, hidden fees, and careless service. I won't be coming back.

These guys did an amazing job on my Beast H2. Definitely would recommend using them for any Off…read moreRoad need.

Great service and Dylan was the best!! The place is kinda in a hidden spot but right off the…read morefreeway!

My daughter (who lives 1000 miles away from me) had to get her car repaired. I was so anxious as…read moreshe has only lived in Denver for a couple of years and we really have not had any experience with finding a great mechanic. She had purchased the vehicle from Carmax and also purchased the extended warranty. They basically handed her a list of Mechanic shops to choose from but we literally knew nothing about any of them. She ended up choosing the shop that was closest to her house and it turned out to be a wonderful experience. Travis was the best! He was very communicative, never pressured her to spend money on non-necessary items, also never tried to upsell her on repairs that she didn't actually need. They fixed her car in a timely manner and assisted her with filing the claim (apparently there is a paperwork process when you use a Carmax approved shop?) anyways, he made sure that was all handled correctly and all of the necessary repairs were included. It's hard to be 1000 miles away and let your child handle these things by themselves... luckily (for everyone involved) they were amazing to work with and everything went great. We will certainly be back if she ever needs any car repairs in the future.

Went in for diagnostic on display screen. Mentioned did not want replacement. They said they can do…read moreit. Did not fix issue, and recommended taking to dealership for a fix or replacement. Then, why did I come to you??? Then, added 4 other recommendations. When I asked if the diagnostic could be netted against the other repairs, was denied. So they did nothing for me except took $140 to tell me to take it to the dealership. The representative was argumentative, uncooperative and rude. Very frustrated.

This is one of the best auto parts I've been too. I was looking for a low beam light and did not…read moreknow how to replace it. Travis was awesome he not only helped but walked me through the process.

Service here was fast and professional. I walked in and before the door behind me was even closed,…read moreone of the employees already greeted me and helped me find what I was looking for. Complete, friendly and dependable service all around.

They seemed to do good service on what they could, but if you have a dually they cannot rotate or…read morebalance the tires!!! Ended up going to discount tire. It was no problem for them.

A high-pressure fuel pump and EGR cooler replacement, along with an oil change, turned into a…read morenightmare for any Jeep owner due to the dealership's unskilled and overpaid workers. Less than 100 miles after having recall work done on my Jeep at the dealership, leaks began to appear. These leaks were never reported while the vehicle was at the shop for over a week, during which they replaced the EGR cooler and the high-pressure fuel pump. The leaks started right where the repairs had been made and appeared after I picked up the vehicle. On my way to my sister's, I didn't even make it 10 miles before the Jeep started overheating. I immediately pulled over and checked all the fluids. To my shock, the coolant reservoir was empty, even though the vehicle had been in pristine condition aside from one glow plug code. Not knowing what was happening, I contacted a local mechanic to have the Jeep inspected the next day. Carefully driving it home and pulling over several times to prevent overheating, I then took it to the first shop. They found severe leaks, indicating that the vehicle couldn't hold coolant or water. It was then towed to a diesel specialty shop, where they confirmed that these leaks had been ongoing for a long time. They also pointed out poor workmanship from the recall work. I then contacted the dealership to share these findings. The service manager instructed me to have the vehicle towed back to the dealership so they could assess the issue. Their insurance agreed to cover the towing cost if it was found to be their fault, but after two and a half months and multiple calls to customer service, the dealership refused to return my vehicle and began charging me unauthorized fees. They also caused further damage by failing to properly connect the EGR cooler, leading to the engine being starved of coolant and eventually blowing the head gasket. There was also an oil leak that was never fixed. Now, my vehicle, which I've driven less than 3,000 miles, is essentially a paperweight. I still need to involve the police to retrieve my vehicle, and that process has not yet happened. This situation has caused me immense stress, especially during the holidays. This dealership should be held accountable and shut down by the Attorney General or through a class-action lawsuit. As a disabled substitute teacher, I can't work without my vehicle, and I wasn't provided a loaner car. My disability covers my transportation to medical appointments, but that's it. This situation has caused me immense pain and anguish.