We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

I was having an issue with one of my sensors and when I called the owners, Rick and Tammy are…read morealways so easy to reach and pleasant to work with. Part of the problem was solved, but what they did is send out one of their technicians and his name is Jarrod and he did a great great job. Super nice, very pleasant, walked me through a couple of things that I had forgot how to do and then wanted to make sure everything was taken care of before he left. I would recommend this company to anyone who is looking into an alarm I've had nothing but a great experience !! Patty W

We bought a new house with a Honeywell alarm system and wanted to get information on it. We checked…read morethe Honeywell homepage and they listed 2 dealers. We called the support for the first one and got someone overseas who said they could not help us. Then we called the second one, Security First Alarm, and got a very nice local guy who talked us through the whole thing. They were great. Will definitely use them in the future.

This is our second experience with Integration Engineers, they had installed an outdoor TV mount…read morewith Ethernet connection, the install was three years ago and everything is still working as intended. I was happy to find them still in business. We had a need to install two new Ethernet lines and ports to a few rooms in our home due to multiple family members now working from home. They gave me a detailed cost per hour, we set a date within a week or so and they were very punctual. The team arrived as promised, they were very professional, even removed their shoes as they worked inside our home. They completed the work within the timeframe and more importantly the Ethernet installation was completed as desired. We now have the needed ports to our rooms. Thank you for doing a great job!

Outstanding work by the team! Brad and his team came over this morning and did a fantastic work for…read morethe wall mount installation. Throughout the time, Brad and his team provided me the details of steps and explains how they are doing the work. They maintain the area really clean and No dust! they clean up very well! The team is experienced and professional! Highly recommended this A+++++ team!!! Thank you

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

Roberts service to our many different homes is always outstanding. He is our first call after…read moremoving to get our sound and security systems set up.

We were thrilled with the kindness and compassion they showed us as we are Senior Citizens and…read morereally don't understand all these new electronics. They were professional and did excellent work getting our new TV up and running , all dialed in for streaming and dish. I was having surgery in a few weeks and they made it a priority to get this done for us so that I could be entertained while recuperating for 6 weeks. Even when a glitch happened a few days after the original set-up, they came the very next morning and took care of it no charge. You will be happy with their professionalism, attention to detail, consumer relations and the price. I highly recommend them! Sincerely, Dan and Ranice Butterfield

Awesome service, from the office staff to the techs I have been impressed. I needed help quick and…read morethey were there for me. I could not be happier. Having a monitored system 24 hours a day is a great feeling. Thanks First Response and especially Cody, Logan, Marsha, and Tim. This is a company that takes customer service to a level that is rare today!! A very happy customer of 12 years!

The call center people are extremely rude. The office staff is not even close to being professional…read moreand I will make certain that I tell anyone who ask me about the company culture, just how untenable it is to work there, which has resulted in very unhappy employees. How is this business still open!?

With COVID this store is one that has the most signs regarding social distancing and symptoms I…read morehave seen. More than 4 signs outside and even inside each counter space (more than 4) has social distancing posters as well as a one way enter and exit system on the floor taped off. Maximum occupancy of 8 people posted clearly at the front door. All staff wearing masks and customers are required to as well. The employee who helped me was wearing gloves as well, hand sanitizer provided. She was very kind in not only greeting me and helping but was efficient and fast, at the end I had to order the part and it was nice that payment was taken cared for in advance and thanked for coming in. The staff was in the holiday spirit as well by wearing Christmas sweaters and playing Christmas music too!

Nice commercial outfit. If the big box people can't help, these guys have the skills and can. Be…read morepatient, there are regular commercial customers who get to cut in front of you. Worth it if you need special skills.

We recently had a leaky basement wall that required replacing a large section of the studs and…read moredrywall. Happily, this gave us the opportunity to finally upgrade our 10+-year-old surround sound wiring with a more modern, sleeker setup. We reached out to Intellihome, they heard our ideas, added a few additional quality-of-life features that we hadn't even thought of, and got to work. Im not sure what I was expecting, but the end result exceeds even those vague expectations. The new wiring is a big future-proofing upgrade, wires are tucked neatly into the wall, and as you can see in my photo, there are zero cables hanging from the TV -- a crucial feature when you have four curious, chaotic cats. Intellihome was extremely easy to work with, exceedingly professional, and they do great work. When we eventually opt for further surround sound upgrades, we'll be calling Intellihome.

I had an opportunity to get a 65" TV installed by Zeb @Intellihome today and can honestly saying…read morewas a GREAT experience! Here's a run-down: 1. Quick response and quote for the work I needed done. 2. Easy to set up a time. 3. Zeb was on time and called ahead when he was on his way. 4. Zeb not only installed the wall mount but also put it together! 5. I appreciated the customer ed on how to reposition TV without unplugging it by accident (it had a short cord). I'll be hiring them if I need help with more stuff!