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6 years ago

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U-Haul Moving & Storage of Castleton

U-Haul Moving & Storage of Castleton

(47 reviews)

This has been my "go to" rental place for years so I've never really looked at the reviews and it…read moresurprised me that there aren't that many and only one fairly recent. Don't know where all the one stars are coming from? I've rented pick ups, vans, trailers and trucks here and I've never had any problems? Trucks are always clean although a bit dented. But the insurance rider is so cheap I've never given it a thought. I've also never had any issues with the service checking in or out. I'd give service a 5 and equipment a 3. I say 3 because the equipment I've rented except for one sweet ride a few years ago is old but reliable. In February (2026) I rented a 15' truck one way to Phoenix. Truck was old and had no blue tooth to hook up to my phone but the ride was nice and it handled the Oklahoma wind amazingly well. It's a gas guzzler as expected using a quarter of a tank every 90 minutes of driving. Could have been the hills or the wind? Anyway had no trouble keeping up with the speed limit and I had it fully loaded. Really good experience.

I recently ran out of propane for my gas grill. I usually just exchange my tank but prices have…read moregone up. Research showed the tank could be refilled here. I arrived at 6pm and pressed the button for service there, and no response. I went into the store where there was a line. It moved so slow because of the systems they have, and the guy at the counter makes small talk. He was showing pictures to a customer of some sort of repair work. I asked to get my tank refilled, and he said the man that did that was loading up a semi with no way to get in touch quickly so he texted him. I wait around. He then said to come back tomorrow, but I was planning on grilling tonight. Finally after 30 minutes of waiting around the guy who did it got it filled. He was friendly but I was charged for 4.5 gallons even when the meter read less. Ended up paying $18. Not sure it's worth a few bucks if it will always be like this.

ADKOS - selfstorage - Updated May 2026

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