They did an efficient job moving me. Didn't break anything. The guy is doing the job were very…read morepolite, clean and respectful.

They were easy to work with and did a great job in record time. The price was by far the best from…read moreany others I got quotes from. Highly recommend!

The manager of this site, Angel, is great. The site is well-maintained and clean. Highly…read morerecommend.

The entire process from online reservations to move in has been totally seamless. I'm moving back…read moreto Indy from Pittsburgh and the ability to do it all myself allowed me to begin my move while in town for the Thanksgiving holiday.

Jack has been amazing with returning calls promptly and assisting with any questions that I may…read morehave had. The property is well manicured and always clean.

they are a ripoff they jack up your rent monthly I hate them they sold all of my stuff i told them…read morei was having financial problems like they cared

Kai was great setting me up on last minute storage issue Thanks!! Atmosphere was friendly clean and…read morepatient.

Don't go here for storage, Its a heartless service that will leave you feeling absolutely…read more heartbroken and devastated. And also too expensive, especially on stupid late fees that make no sense to continuously keep adding to the bill. Actually expecting you to pay it off completely, before you can recover anything. They don't tell you when your very personal things are up for auction til the last minute, actually expecting you to magically pull money out of your butt to save it before it gets sold. They all always seem to have nasty attitudes when discussing extensions for the unit, when you're low on cash. It's clearly been hard to maintain work with the virus going on, you would think they would at least lower the price. Make it just half off til the economy and things get better. So as for you won't potentially lose diplomas, multiple work uniforms, family heirlooms, pictures and even identity thieving information. I'm honestly completely devastated, to the point of extreme depression. As if times aren't hard or bad enough as it is, especially after losing family members. This was by far the worst thing that could happen. Literally 20 years and plus of unrecoverable or irreplaceable items lost. I will forever lastingly be affected by this for as long as I live, it is truly like losing all family members in 2020 and reopening the wounds from members prior to this. I officially have no more memorabilia of said past family members. I just wish that there was a way to possibly retrieve the all personal items, from the auction buyers. So you aren't at a complete lost. I seriously may need therapy for this,  being since it has made my anxiety and depression even worse than before, even after the virus started. There really should be a law that you can at least get that kind personal things back, especially since the buyers will technically have or get no value for it. I really hope this saves and helps someone else from making the horrible decision of attempted storage saving at this facility, while you're in between moving from place to place.Don't go here for storage, Its a heartless service that will leave you feeling absolutely  heartbroken and devastated. And also too expensive, especially on stupid late fees that make no sense to continuously keep adding to the bill. Actually expecting you to pay it off completely, before you can recover anything. They don't tell you when your very personal things are up for auction til the last minute, actually expecting you to magically pull money out of your butt to save it before it gets sold. They all always seem to have nasty attitudes when discussing extensions for the unit, when you're low on cash. It's clearly been hard to maintain work with the virus going on, you would think they would at least lower the price. Make it just half off til the economy and things get better. So as for you won't potentially lose diplomas, multiple work uniforms, family heirlooms, pictures and even identity thieving information. I'm honestly completely devastated, to the point of extreme depression. As if times aren't hard or bad enough as it is, especially after losing family members. This was by far the worst thing that could happen. Literally 20 years and plus of unrecoverable or irreplaceable items lost. I will forever lastingly be affected by this for as long as I live, it is truly like losing all family members in 2020 and reopening the wounds from members prior to this. I officially have no more memorabilia of said past family members. I just wish that there was a way to possibly retrieve the all personal items, from the auction buyers. So you aren't at a complete lost. I seriously may need therapy for this,  being since it has made my anxiety and depression even worse than before, even after the virus started. There really should be a law that you can at least get that kind personal things back, especially since the buyers will technically have or get no value for it. I really hope this saves and helps someone else from making the horrible decision of attempted storage saving at this facility, while you're in between moving from place to place.

Make sure you take a picture of the gas gauge. Drove the truck 4.25 miles, added a little over a…read moregallon of gas and was charged a fueling charge and for 2 gallons of gas because it wasn't returned at the same level. So this 15' truck gets less than 2 mpg?

Horrible service. Bald white man and young white girl inside Sunday. Booked an appointment for 8am,…read morebut the store didn't open until 9am. I arrived at 9am. Bald man says well we're 24 hours. Ok buddy. YOU WORK FOR U-HAUL. I don't. The app wouldn't let me pick the vehicle up perhaps because of the time. Then I have to do this weird authentication through my phone! Why is everything through the phone? I have used this U-Haul location NUMEROUS times and never had these problems. I forgot my ID, but the app should have had my information. Disgrace to the world. I will NEVER come to this location again. Then I stood in line for 20 minutes. Not a problem, I understood they were busy. However I am clearly the next person in line. Bald man looks past me to ask the other customers who was next. They all said I was. Why would he do that? I've experience racism. I've felt racism. And I call it how I experience it. Karma will return to that bald head crack sucker.

Don't do it! if you do be prepared to have your monthly bill raised roughly every 3 months. I used…read morethe 56th and 465 locatio. the manager is a nice helpful guy, however the price jump a few times a year isn't worth it. I'm paying $60monthly for a closet space. Again my advice if you're in a pinch, get in and get out!

I love the service here. Friendly excellent customer service, great prices, easy, safe. I highly…read morerecommend.

Very clean. Nice people. Safe. I like that it's got heat year round so things don't freeze and thaw.read more

If you need to store your things this is the place to go. I left my entire household at Store It…read moreIndy in a temperature controlled unit for a year and everything from antiques to upholstered furniture was in perfect condition when I returned. The people are wonderful. The building is clean, well lit, and pleasant. I can't say enough good things about Store It Indy.

These people tell you a dollar for your first month, but it's really $30. False advertising and…read moregreed, that's what they're about. Even if a rent sounds low, they don't tell you about the $20 a month insurance policy they make you get. Come on man. If it's $30 to move in, say it's $30. Not $1.00. I just filled out multiple pages of sign up forms and they didn't hit me with the insurance part until the last one. Now I'm picking a different place just off the strength of bad business. How greedy can these people get? You're already charging people outrageous costs for closets and rooms slightly bigger. It's not wonder we have a housing crisis out here, why build a house you can only rent to one family when you can build storage units and rake in loads of cash. They benefit of other people's misfortunes. That's what they do. They profit off the evictions of poor and working class. At least the poor and working class still have some honor. If they tell you something's one price, they don't switch it up on you. Everyone wants to rip everyone off nowadays. We pay for air for our tires, we pay for water to drink, and now we pay for closets when we lose our home. The website is trash. It's deceptive and their marketing methods are dubious and circumspect. These people are the worst. Just like phone companies, they lie to you to your face about how much something costs. Grow a pair and say what you mean. Don't pee down my back and tell me it's raining. My advice: pick a mom and pops place that won't BS you into debt. Public Storage is what's wrong with America.

Angel went above and beyond to help me! She made a tough time enjoyable. she's so knowledgeable and…read morekind