After a different tailor canceled on me multiple times, I went to Tailoress Atelier ~7 weeks before…read moremy wedding with two dresses to alter. Luciana reassured me that everything would get done in time, and continuously provided me with such wonderful service every time I went in. My main dress just needed a simple hem, but my second dress needed to be taken in multiple sizes and was a lace corset. They pulled off a miracle and everything was done perfectly with a week to spare. I found the pricing to be reasonable, even with the rush fee. I am so happy I ended up going to Tailoress!

I am happy to share that I had my wedding dress altered here in at least four different places (the…read morelength and width of the skirt, the back area, and the arms I believe were all taken in). Mine only involved one fitting/consultation and one pick up appointment because my dress was non-traditional and very small, almost like a cocktail dress. That being said, I really appreciated the opportunity to save on the cost of the additional appointment and the woman even tried to talk me out of one of one of the adjustments that she thought I didn't need (to be specific it was the back of the dress near the opening on top). I did it anyway and in total it came out to $226.63. I appreciated the timeliness of the appointments (for the most part) and the easy booking process. The turnaround time for the alteration itself was about 30 days which was just right for me. The shop was pretty busy and it's quite small, but there is seating outside on a small bench and it's in a cute enough area of Williamsburg where you can kick back. My small bit of feedback would be to offer a better, full length mirror in the upper (near the door) fitting room and to offer a restroom. I loved the cute vintage vibes/decor, free matches and stickers VERY much. Thanks for helping me create a beautiful memory!

Service was accommodating and prompt. The studio space is pleasant and Arthur was comfortable to…read morework with. My only gripe would be that I had my waist taken in on an expensive, investment pair of jeans. During the fitting I said it feels a bit tight, and he assured me that's where my waist is, anything larger and the jeans wouldn't sit right. I got them back and they looked good in terms of workmanship, nothing shoddy there. I put them on an throughout the day felt the waist was very tight. When I walked, sat, moved at all they are right there against my ribs. He offered to have me bring them back. I didn't have time to return right away and kept wearing them. Then came the wash. First time washing the jeans, and they shrank. Them hem is now shorter and the waist is now tighter. Not is fault per se but I feel as a professional in the biz he could have given me fair warning about the nature of raw denim, as it was a topic brought up about the style of hem needed for such jeans. All in all good work, a little on the pricey side, and it's up to you to advocate for your measurements.

Arthur was great! I had kind of a difficult ask for an alteration of a dress and he gave me his…read moreprofessional and honest opinion on what would and would not work in order to make sure I was happy with the end result. It turned out perfect and I will definitely be using this tailor moving forward!

I brought a jacket that belonged to my deceased brother by in hopes that I'd pay for quality…read moreattention and care and I got exactly that!! He did a great job on my brother's jacket and its become my new favorite leather racer jacket! I'm so thankful for the attention to detail and dimension-- he just took one look at me and knew the sizing i needed! Thank you so much for this fantastic work. I'll definitely be coming back!

I got a really tough stain on a pair of raw denim jeans I had just purchased. I took them to…read moreRaffael and he spent his whole Sunday working on the stain and got it out! They look as good as new. I was almost positive the stain would be there for good, but he really got every bit of it out while caring for the denim. He was kind, efficient, and professional. I will definitely be coming back if I have another issue and recommend his services.

Lee Ann was amazing! My gown is perfectly tailored and she was a delight to work with.read more

I was nervous about tailoring a piece it would really hurt to mess up. I'd never had an overcoat…read moreshortened before but Lee Ann put me completely at ease and did an amazing job. The coat now fits in a way that looks intentional, clean, and precise. The experience was professional from start to finish, everyone was welcoming, and the space is beautiful. You get what you pay for. 5 stars. I will be bringing more of my wardrobe here for alterations!

Kept my cost 6 weeks i believed they lost it. Finally located it and gave it to me with a ripped…read morefur hood. $2,000 and they treated it like crap.

they left a bleach stain on one of my dresses that i took to dry cleaning. another time they didn't…read moreremove the (washable) stain on the sweater i had sent for dry cleaning and charged me extra to get it removed

If I could give 0 stars a would. They ruined my boyfriends $3,000 YSL tuxedo and when we showed…read morethem the very obvious and unrepairable damage, the staff became argumentative and claimed "there's nothing we can do." We brought the tux to this dry cleaner in perfect condition - they noted no flaws or prior damage upon intake. We picked up the tuxedo the day before a wedding. When we took the tuxedo out of the cleaning bag the next day, we were shocked to see the damage in the attached photos, both caused by excess heat in the dry cleaning process. When we took the tuxedo back to them when they opened the next day, at first the staff said we must have taken it to a different dry cleaner because they "don't do that kind of damage here." Once they confirmed our dry cleaning ticket number, the staff when into the back to discuss with the group, when she came back all would say is "there's nothing we can do." Note that this dry cleaner Better Business Bureau accredited, so if they damage or lose your clothing, the only recourse you have as a consumer is to leave a bad review and take them to small claims court.

Great, reliable dry cleaner! They are my neighborhood spot I use and much better than most other…read moredry cleaners I've used in my life.

Fredy is clearly passionate about his work and takes it seriously. I highly recommend working with…read morehim. My suit fits better than I expected and now I trust him to help me out for my upcoming wedding. High quality service and reasonably priced.

Amazing service! I will definitely return for my tailoring needs. My inseam is 23-24 inches so…read morealmost every clothing company doesn't make pants for me. He took my favorite pants up 1 inch and now they're perfect!

Superb quality and extremely responsive…read more I'm out of town, so I wasn't able to do all fittings in the shop. Two suits initially delivered, but too full in the body. Without question repaired (I believe they cut entirely new jackets) and mailed them. I couldn't be happier with the quality or the customer service. I'm on the way back to order a couple more sport coats!

UPDATE: After a poor experience, Tod from Martin Greenfield reached out to resolve. He listened to…read morewhy I was upset by the suit and offered to cut me a new jacket. They were able to recut my jacket and fix the crooked part and help deliver it to my office. I appreciate the effort in their resolution / believe the jacket was finally cut to the quality that everyone speaks about when it comes to Martin Greenfield. I truly wish the business the best of luck. --------------------------------------------- DO NOT GO HERE. I have NO idea where they got their credibility from because they are scammers and the worst tailors I have ever dealt with. I came here after getting stellar reviews from friends and I regret every dollar I spent here. I bought 2 suits from here for my wedding and not only did they mess up my suit jacket, they continued to pretend they were fixing it when they weren't. I noticed the front edge of my jacket was crooked and I told them about it. They said they could fix it no problem. When I went to pick it up, it looked exactly the same. I asked them to fix it again and their pattern maker said the jacket was cut wrong and he would fix it himself. At this point we are a week away from my wedding because they kept saying they would fix it when they didn't. When I came to pick it up the day before my wedding, they told me they couldn't fix it in time and that after my wedding I could bring it back to get it fixed. I brought it back after my wedding and gave them 3 weeks to fix it. What do you know, AGAIN, they give me the SAME jacket, completely untouched and STILL CROOKED. I had a friend who is a pattern maker look at this jacket and the only way to fix it is to RECUT THE SUIT. Which Martin Greenfield is clearly too cheap to fix his own mistSince then, I have called 3 times which has led me to their front desk person who keeps taking my number down and saying someone will call me. No one calls me back. DO NOT GO HERE IF YOU WANT AN ACTUAL CUSTOM SUIT. Go to Enzo Customs in midtown if you're looking for solid guys who won't mess up your suit and then keep tricking you by telling you they'll fix it when they won't. PLEASE SEE PICTURES FOR THE WORST SUIT YOU CAN EVER IMAGINE.

Needed a tailor fast to fix and close by since was about to go on holiday. They were able to…read moreaccomodate a very tight timeline on a such a short notice. They did an amazing job at converting old pants into shorts, and taking in shirts! They are fairly affordable for the area too which is a huge plus. Can't wait to bring more tailoring items to them in the future!

Got turned away because the dress i wanted to get taken in was "too big". I didn't even try it on,…read moresimply held it up. Didn't like that