Paul, JORDAN, and Jason really know their cigars! And they are willing to take the time to share their knowledge about each and every brand and help you make the right selection. The humidor is amazing and so well laid out with such an amazing selection. And, it's pretty amazing to stand out on the patio and watch $20 million jets takeoff, too! read more

After 20 years as a loyal, dues paying member of Addison Cigar, I have canceled my membership. For many years the former manager of the club, Mark Bartlett, created a welcoming atmosphere, a fun environment, and truly build a sense of community. Mark wasn't the greatest businessman in the world, and we members put up with the lacking ventilation, dirty bathrooms, old furniture, and other shortcomings because of Mark......we knew how much he loved us and that shop. Since his unfortunate passing the owner has brought in a new manager and the words "customer service" or "member" are not part of his vocabulary. Numerous changes have been implemented that make us all feel more like a number than a member, but the most egregious came last Thursday when I walked in the shop and the poker table where I and a number of other members gathered a few days a week to play some cards had been taken out. No warning, no conversation, no explanation. When I initiated a discussion with the manager, he basically told me that my and our opinions did not matter, as we are "just members". After 20 years, we were cast aside like some dirt off the bottom of your shoe. I hate to say it but I, as well as about another 15+ members have quit our memberships. It has been a sad week and this has been very difficult to write. read more

Steve, our new manager, is awesome. He is making Addison Cigar better every day! His knowledge of cigars and his attention to customers is the best! read more

The best selection of cigars with the great customer service I have ever seen! Highly recommended also for it's pleasurable atmosphere.

In from out of town and establishment had decent reviews. Great selection of cigars with good prices. I wasn't exactly made to feel welcomed when asked if I could smoke one of the cigars there. Was informed Wednesday was poker night even though the majority of the patrons were kicking back enjoying a smoke. Saw no one playing poker. Since the cashier thought he was doing me a favor by letting me smoke one of the cigars I purchased on the premises I simply departed. I also had to ask for my change. Odd experience. read more

Very informed staff. I have a specific flavor I like in a cigar, and the staff directed me to several cigars that all were exactly what I like. I also like the casual friendly atmosphere. It's clear there are a lot of regulars who hang out, smoke, and chat. There is a private club in the back half of the store. read more

I discovered Addison Cigar by accident last summer, and I am glad that I did! The staff are friendly and knowledgeable, the members are welcoming and a great bunch of guys. The humidor is quite impressive, with an amazing selection of cigars for all budgets. Check it out... you'll be glad you did! read more

Loved the atmosphere there. Great assortment of cigars. I had an Amaretto Sour while there as well. It was delicious.

Cigar Heaven the ultimate example Choices and all needs easily available for smoking experience, enjoyment. Exceptional knowledgeable ownership To make sure the perfect cigar match's each customer lifestyle Also amazing selections of accessories to compliment all needs when enjoying cigar Best Humidor in Dallas Metroplex. read more

Love the selection but hate being treated like I'm an annoyance by the older guy that works there. And him walking through the humidor with a cigarette should be a crime!! Why corrupt such a good selection of cigars?!?! WTH?? Also, I can't always go in because if I'm in my work uniform when I'm nearby I can't afford for even a 3-min "look" through the humidor because the cigar and cigarette smoke are so dense that it'll "ruin" your clothing in minutes. I have to be in other-than-work clothes that I can afford to get VERY smoky in order to go in and shop. They need to isolate/insulate the cigar lounge better and not have the entryway smell like a bar with the cigarette smoke. read more

They have a large sized humidor that is well stocked with great cigars from many of the brands I enjoy. However, the last time I was there the gentleman tending shop came into the sealed walk in humidor smoking a lit cigarette. Maybe it's just me, but that was enough for me to leave without buying any cigars. read more

Great place to burn one, good selection, very comfortable atmosphere and some good conversations can be had.

I was in need of cigars for my sister's graduation and I walked in with absolutely no knowledge about cigars. The employee that helped me was so nice and so helpful in giving me tips and advice. I was in and out with confidence that I had selected a good product. He was very engaging and I will totally come back for any of my cigar needs in the future. read more

Huge selection and great afterwork crowd. Parking in front is 15min... perfect to pop in and grab a few sticks, which is what I did. I'd stop in again! read more

Came in to get a pipe and some tobacco the guy that runs the place was awesome down to earth guy he helped me with what I needed and invited me to come out Sunday for the game. Good selection on tobacco and tobacco products. If you can't find what you need here you don't belong near a tobacco shop. read more

I love a good cigar and love some good company while smoking one. Learning about cigars is like learning about fine wines and these guys have a selection worthy of the finest places. The staff is very friendly and are always willing to make some proper suggestions to fit every budget. The private lounge in the back is where the fun is always happening. The membership is cheaper than a country club, and the good times are more plentiful. If you're coming to Dallas and want to stop off at a proper cigar shop, head up to Addison for a smoke and a smile! read more

I enjoy learning the ends and outs of cigars like wine (reds) and whiskeys (makers mark) - That being said the staff here has been more than charitable in answering my barrage of questions, and journeying with me through the treasury of cigar selections they have nicely tucked into a corner humidor. There are a few tables in a parlor when you walk in which has never been empty in my various visits. I think next time I will sit down and see what the regulars are talking about while I enjoy watching the smoke spiral from my lips. This shoppe also has a mens club which adds to the exclusive atmosphere. It is around a $250 sign up fee and $30 a month - but the room is full of plush leather couches, a private stocked bar, numerous flat screens, and a large poker table. Can you say "man-cave" read more

Good selection, cool location, but not into the private lounge concept. In order to smoke at addison cigar and tobacco you have to be a member. Just not into that. If you need to grab and go, there are other places where you can get them cheaper. read more

This is a great local tobacconist. I picked the wrong day (Friday) for my first visit..it was packed so full there was no parking. Nonetheless..the staff was helpful and their prices were excellent! read more

I'm an occasional smoker and enjoy learning about some of the more exclusive and/or exciting smokes. The staff is very friendly & are ready to answer my questions. It smells fantastic, too, as I love the smell of a good cigar. read more

So somebody suggested I go here. Decided to go on my break. I walk in and there's 2 gentlemen sitting at the table. One was on the phone. I'm thinking he was the owner. He asked me to hold on. I think the correct thing to do was place your caller on hold or hang up and attend to your customer. Ok no biggie. A customer came out of the humidor and he immediately went to the cash register to take care of him. I'm still standing there. How rude. I politely walked out and will never return. I will also spread how unprofessional this place is. read more

Great selection and a very nice setup. However the older gentleman who was annoyed enough to never even make eye contact with me nor great or even acknowledge any of my questions turned my first experience into the very last experience here. Maybe you get enough business and don't care for new clientele or just not into customer service. But at least be a decent human being and pretend to entertain someone who is asking questions with more than a "yup". read more

My friend is a member here so every few months he hosts a cigar meet. The place has always been great and all the gentlemen in there are very polite. They have a great selection of glasses in the back room with a supply kitchen. Sofas and TVs are great. They've also got a pretty sweet poker table back there too. Patio is nice as well. The humidor is one of the best I've ever seen and will make you take forever to pick out what you want. They guy behind the register who runs the place is always very nice to me and offers me more ice and gives me deals sometimes. Theres one guy in the back room who tells jokes he had me laughing so hard I nearly pissed myself. Whenever my buddy hosts the meet I never miss it. read more

Love this place! One of the best humidors I have ever been in. Prices are really reasonable and you cannot beat the service. They are not only extremely knowledgeable but also some of the nicest people you have ever met. One of the best parts of my weekend is walking over with my dog and stocking up for the weekend! read more

Fantastic place! Wonderful, friendly, and knowledgeable staff with an excellent selection. Steve was awesome and helped me pick out exactly what I was looking for as a gift for my fiancé! I'll be sure to go back and ask for him again! read more

The place was exactly what I would picture a Cigar shop to be in Texas. It had character, quality cigars and other items but what made it great is having the owner of the place being the last one closing the shop down at 9pm. Robert Wilson is a great example of why small business succeed. He is the business and has created a following in the community that has people driving from an hour away just to come to his location. Great place for Cigars. read more

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The staff at Addison Cigar is surprisingly helpful. They guide the novice smoker and the seasoned stogie lover alike to old classics and innovative new arrivals. The selection of cigars, loose tobacco, imported cigarettes, and accessories is unparalleled in the area. Also, they have nice tables and leather wing back chairs indoors for you to enjoy your smoke right in the shop if you so desire. It's truly a great place. read more

Come see Mark he is great!! Very freindly service and they are the most knowledgeable in town.

Best humidor in the Dallas-Fort Worth area. Some guy named Steve helped me out and found the best cigar for this beginner. read more

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Driest, worst cigars in town. Have tried it several times as it is close to my office. Mistakenly thought this time would be different. Smoked a cigar a couple of hours after I bought it and it was peeling before I was half way through it. Never again. 1 star because I can't give it 0 stars... read more

I "discovered" this place after they moved to the current location. I happened to stop in early on a Friday evening to treat myself to a cigar. They do have memberships available, but I was invited to join the folks sitting around talking, smoking, and relaxing. I have been back many times since and learned that ALL friendly folks are welcomed to join in the discussion and sit and visit. There are many times I have been made welcome during a game or a cookout, and sitting on the patio with the bigscreen and a cigar is fantastic. I highly recommend that people stop by and stay a while to check it out. read more

Stopped while visiting from out of town. Nice place with good atmosphere. Would come here on regular basis if I lived in the area. Cigar smoking friends at home would enjoy as well. read more

Great selection comfortable setting. Would be better if they had liquor license or drinks available.

I had quite the opposite experience when I visited this store. The employees were rude and very unhelpful! I have started going to Cigar Shop and More on Beltline Rd and I have sent all of my co-workers there too. Addison cigar needs a lesson in customer service. My cigars were tossed around, my change was practically thrown at me, and I was treated like women have no place in cigar shops. Well, lesson #1, I spend roughly $5000 per year on cigars for my business, and Addison Cigar will get none of it. read more