This shop exceeds my expectations. I bought a vape about 3 weeks ago on sale for $20. When I was leaving the guy let me know if I had any issues, I could bring it back and exchange it. I joked saying it was such a good deal that I wasn't worried. Last night, it died on me. I did all troubleshooting and still failed. I called Wickedly Hot Vapors, and they gave me the expected run down (no visible damage and within 30 day) and said I could bring it in. A short time for them to confirm it was no good and replaced it with zero issues. On top of this, they always have great juices on sale. Not always the flavors I use, but they have popular brands at a true discount. Thank you guys for having amazing customer service and a variety of great products! This is now my go-to (even if you don't carry my favorite juice). read more

I have been in a few times. The atmosphere seems like they cater to the college crowd. Large selection but not really a huge variety. Not much chocolate if any read more

Always helpful & usually always has what I need! Quick & easy stop & they usually have a wide variety of new things & some old, which is much appreciated! read more

Just gotta say, that this is by far the most comfortable and well managed vaper shop ive tried in DFW. The two awesome people that helped me (Sage and Chris) have supremely insightful knowledge of their products and connecting the customers with exactly what they wanted. And the pricing is the most fair out of the dozens ive attended. Definitely my now 'go-to' vapor shop!! read more

Wickedly Hot Vapors - Within 5 minutes of my request of what i was hoping to find, Sage and Chris nailed it!!! Thanks again guys!!!! - Vape Shops Near Me - Richardson, Texas

New to vaping. Went here and got a bunch of good information and both guys were very helpful with what I was looking for. Prices seemed very reasonable and the loyalty program is nice. I went with their suggestions on equipment and juice and was not disappointed.i will go back. read more

Stopped by Wickledly just completely unfamiliar with Vapes, but the staff was super helpful! DJ and Chris were able to explain everything super well and help me find just the right things for me. I'll definitely be back read more

Wickedly Hot Vapors - Vape Shops Near Me - Richardson, Texas

I love this store. They have great prices and a fantastic rebate policy that allows customers to accumulate reward points. The employees are very helpful and knowledgeable about the latest products. Parker in particular saw me waiting last week and 9:50am which is 10 minutes before opening. He opened the store early just so that he could take care of me. So many places these days have customer service that stinks. Its nice to see an organization that takes care of it's customers. read more

These guys are awesome! I travel all the way from Frisco to this vape shop. I was on a mission to stop smoking cigarettes and they helped me so much. Extremely knowledgeable and sweet. The best vape shop I've been to .... EVER! read more

Love this place. I have been going to another local vape place for years but the owners quit caring about their customers and staff I found Wickedly by google and Yelp. They are closer to my house, better options and the staff was great in getting me the right tool for my type of vaping. Stop in and shop. read more

Wickedly Hot Vapors - Vape Shops Near Me - Richardson, Texas

This was the first vape shop I visited since moving to Texas. I was happy that I was able to get replacement coils / refills and my favorite juice all in one place. I have another older mod from back home and the rep wasn't sure if they had the right coils. I appreciate his honesty. I've had a previous experience (another vape shop) when staff sold me the wrong coils and juice kept leaking. Overall, I recommend this shop and will be going back. read more

This is a pretty cool little vape bar. The "bartenders" if you will are friendly enough! Jack helped me with my transaction. I knew what I wanted going in because I looked online and I got it quickly. Plus they have reward memberships here. You can get free stuff! #awesome! Try Rainbow Unicorn flavor, it's #delish!! read more

I've been to hundreds of vape shops these past four years, and WHV is miles ahead in quality, service and prices. Their staff is extremely passionate and very knowledgeable about the business. Any in-house flavor can be special ordered in a 140ml bottle for under 40 bucks! You can't beat that deal! And ever since the law was passed on anyone under 18 forbidden inside the store... they offer curbside service if you have your kiddos and you just need to pick up some juice. 5 stars all the way read more

The sign on the door says friendly and knowledgeable staff, and that is so true! They are able to answer all my questions, and the selection is unbeatable. They have a great rewards program for regular customers, but it's the great service that keeps me coming back for all my vaping needs. read more

This is my go-to Vape shop for all my needs. They never try to push the high-end units on you, make sure you know how to operate and refill the unit you buy and make sure you're paired up with a flavor you really love at a nicotine dosage that's right for you. A lot of these places will overwhelm you with facts and info about their products instead of really getting to know the customer and their needs like Wicked Hot does. There's a reason I drive from downtown Dallas to Beltline and 75 to do business with them. I've had 4 other shops try to earn my business because of the referrals I send and none have succeeded in getting me away from Wicked Hot. Check them out!! read more

I've only been to the Richardson store and the Plano store. The employees are very easy going and nice. I've only been ID'd once, the first time I walked into the store. Since then they have not asked. I really appreciate that. The last time I went, the employee that helped me, I believe her name was Jennifer, was very helpful. I gave her the nickel and she let me try her three favorite flavors. If you are in the area and you vape, I would suggest coming to here, it's all around a nice environment. Shout out to Jennifer! read more

Loved it. Went in last night, as I'm still on the search for my Dallas shop. So far I really haven't been impressed by any shop here yet. This is the first Vape shop that I can say I truly love and WILL be coming back. Think I may have found my new shop. Not only do they have their brand of juice but they actually have other brands as well. Their in house juice is actually really good. Had good flavor and good vapor production. Though only one employee was working at the time, he made sure that the customers that were in the store were taken care of. Outstanding customer service. Good selection of product and their juices are great. Keep up the good work guys. See you soon. read more

My first visit to the shop. Excellent customer service. I will return. Melanie was a great help and very patient. Sage also was very helpful. read more

Knowledgable and friendly service. Fairly standard pricing on liquids so no surprises at checkout. If you live or work in the area I recommend stopping in for your 30ml bottles because they have a punch card! After 9 bottles get your 10th free! read more

Wickedly Hot Vapors - Vapemode:Engage - Vape Shops Near Me - Richardson, Texas

They have wide selection of juices! Even though they do not carry the juice I wanted but they has really good alternatives. The staffs over there are very knowledgeable and pricing is reasonable! Will recommend my friends over here! read more

Insane selection of juices, nice and knowlegable staff, BEST prices in Dallas area for big bottles of juice ($34.95 for 140ml as I write this) . . . what's not to love? This is my new favorite vaping store. read more

I love the variety of atomizers and usually come here for replacements and repairs. Everyone that has helped me here were refreshingly knowledgable and friendly. If they had a larger selection of vapes I would've definitely given them 5 stars. read more

The reasonable prices and bulk juice keep me coming back. They take pride in their store and have done some great updates in sampling. Nice job! read more

I purchased 2 cartons on 3/15/2019. On 3/18/2019 the money came out of my bank account twice. When I bought the cartons the first time he swiped my card he said it didnt go through so he did it again. When I saw that it came out twice I thought he just made a mistake. I went back there with a copy of my bank register showing the double charges to get one refunded to me. The owner told me NO he wouldn't refund me because he only had 1 signed receipt. Well of course he only had 1 signed receipt because he told me the first one didnt go through! He has refused to give me back my money so I had to go to my bank to dispute it. I now believe he did it on purpose. I will never go there again and if you do dont fall for his scam! read more

Came in with my mother, whom I'm trying to get off tobacco. I knew exactly what she needed/wanted after taking an entire year talking to her about vaping. Within 90 seconds of first contact with a salesperson, they talked her out of what she wanted to buy by scaring her by telling her the product would produce "too much vapor." They also told my mom some BS story about her coughing her lungs out for a few weeks when she starts vaping. Thanks for nothing, you ninnywits for scaring her back to tobacco and selling her a mod and tank she doesn't even use because it sucks. /facepalm read more

Stop by today for a drip tip and absolutely love the friendly customer service. They had the perfect drip tip for my VAMO and I'm loving it. Been searching all over for a tip that fit. Definitely would visit again for my vape accessories!! read more

It is set-up like a bar, but without properly trained bartenders. There is no "line" to get into, so they should have been trained to handle people in order. Whoever is the pushiest gets service, first. They do not track who came in through the door, first. And, I am a monster of a man, hard to miss. There were two employees for about 15 customers. I walked out after two groups who came in after I did were served. Plenty of vape stuff online, man. read more

I've been here a couple times. They offer a wide variety of juices and 95% of them taste really good. They have all the hardware and accessories for all your needs and they are really knowledgeable about what they sell. I'll certainly be a repeat customer for a while. read more

This store and the employee who has longer brown hair and a beard may very well be the reason my mother can quit smoking after 40 years. His help and knowledge was perfect, she now has a setup she is happy with and doesnt cause her problems like her old one. Im an advanced vaper myself and was happy to see him offer knowledgeable advice and help. For all of her future vaping needs she said she will be coming here, and here only. Huge thanks to this guy who helped, its not always about the hobbyist and advanced vapers, it all starts with smokers who need somewhere to get the right knowledge and help to begin to quit. read more

I purchased an iTaste V3.0 VV from this store 2 weeks ago. The unit would not hold a charge. Finally took it back today. After waiting 20 minutes while they tried to charge it, they wanted me to wait and see how long it would take to die on its own. I told them I was not going to sit around and wait another 30 minutes. I was not asking for my money back ; just an even exchange for the exact same unit. I finally left the broken unit on the counter and walked out. Never buy anything from this store if you expect to be treated fairly after the sale. As far as I am concerned they may as well have stuck their hands in my wallet and stolen $40. read more

Gabe is awesome. He is super friendly and knowledgeable. Super helpful super awesome. If you're kind of a noob he makes you feel comfortable and teaches you everything you need to know. read more

Started vaping last week and very new to this whole vaping experience and have been going to different stores looking at different flavors and I have to say, this place is awesome! I have never seen sooo many flavors. I liked them all so it was hard to make a decision and the price is not bad at all. Very affordable. I would recommend this place. :) The guy that helped us was very helpful. read more

Awful experience and beyond deplorable costumer service!!! It seemed like I was an inconvenience to him and seemed as though he would rather not make sales than have to talk to me like a human being. Couldn't get any details on the products... seems like they could benefit from better training to inform their potential customers that they instead run off. read more

Fairly disappointed in the customer service at Wickedly Hot Vapors in Richardson. I come in to purchase Juul pods here 2-3 times per week and up until now have been pleased with everything. Reasonable price, friendly staff and Its never too crowded so I can get in and out. Today I went in to purchase 2 packs of Juul pods and asked for their mint flavor. The employee working rang me up while he was eating his lunch. He asked if I needed a bag or receipt, I declined and was out the door. I drove home and opened the pack of pods only to find then that they were not the mint flavor I had requested but a new cucumber flavor that I was not aware was available. Both flavors have a white box with green pods on the case and look very similar. The employee had given me the wrong ones by accident. Once I realized the mistake I jumped in my car back to the store to return the pods and get the pods I had originally requested. When i got back to the store I told an employee what had happened and requested both packs be swapped out for the mint flavor since I had been sold the wrong items. they told me they would happily exchange the unopened box but would not be able to do anything about the box I had opened. I expressed my concern with this and thought it was unfair that their employee had made a mistake and had carelessly sold me the wrong items. I realize that I had opened the box, but the two look so similar- the thought didn't even cross my mind once I had seen a shade of green on the box, that perhaps the employee didn't know their own inventory. I spoke with the Manager by telephone and he relayed the same message. Nothing we can do about the opened box. I told him it was his employee had sold my the wrong product and didn't believe it was fair of him to hold the customer accountable for an employees blunder. I told him in most cases where this occurs, a store will eat the cost for their mistake and not hold the customer accountable. He did not agree. I told him I had been a loyal customer and would cease shopping there if it wasn't made right. He told me they were sorry to lose my business. I told him I would share my story on Yelp. He told me he was sorry I felt I had to do that. I believe it would have been more than fair for them to exchange both boxes, and swallow the loss on the opened box, after all it was their employee who made the mistake and sold me the wrong product. Should I have to check that he is properly informed on their inventory they sell and have to check his work for him? They didn't even offer to compromise and offer to sell me the mint flavor for half off. I know we both made mistakes but it just doesn't sit well with me that 100% of the burden should fall on the customer. If I were at a restaurant and ordered a pasta dish without meat, and the waiter brought me a dish with meat, but it took me a bite to figure out the mistake- They would usually admit they were wrong and bring me the correct dish. Wickedly Hot Vapors would tell you yes, they made a mistake but you took a bite already so you're on the hook for it. They can bring you the meat free pasta but you'll now have to pay for both. Not a great way to have clients return and run a successful business. The employees were polite enough about it but I think they need to reconsider how they treat their customers. read more

I absolutely love this place. I'm in there constantly and the staff even know me by name! This week I had an issue with a bottle of their house juice that happened during the manufacturing process. They were kind enough to replace both bottles, and even opened one and asked me to test it before I left the store, just to be sure. Keep up the great work, and thanks again!! read more

For coils when my shop isn't open would be the only reason I would come here. Their juice isn't made in house (red flag) not to mention they are a bit overpriced. I have been spoiled by my regular shop and was disappointed when I walked in. My buddy got juice here and it turned brown with in a week. (Like couldn't see in it almost black) meaning that it is most likely watered down to stretch it out. Disappointing. read more

Highly recommend for quality product needs and wants. Top notch service provided by Fabian who was very down to earth and informative. Made me feel welcome. I look forward to being a loyal customer for years to come. read more

This is without a doubt THE BEST vapor store in DFW. The staff is so knowlegable about their product, AND products they don't sell. The store manager, Sean, always goes above and beyond with any questions/concerns I have. I have never felt the "pushy" sales tactic from anyone at this store. They are up front, and honest about everything they carry. They understand that everyone's vaping wants are different and they work with your personal preference.This is the store to buy from if you're in the market for an e-cig. I have been shopping here for about 3 years, and I don't stray elsewhere. As far as pricing goes, you can compare the prices to wholesale distributors on Harry Hines in Dallas. Wicked has the best prices in town!! And the outstanding customer service is just an added bonus! Great job, guys!! Thanks for being amazing!! read more

Always love showing up at my local vape shop and being greeted by my name. I am a big regular there since I am a big fan of their products and juices. It is highly on my recommendations list for vape stores. read more

I honestly love this store. Staff is very knowledgeable and approachable. Their house blend juices are awesome. And they go above and beyond. Cracked the Pyrex on my Cleito tank and somehow lost the replacement. They didn't have one for sale in stock, so they gave me the replacement from their sample for free. Awesome customer service there. read more

I've been going here forever for their juices and I can always find something new once I get tired of one flavor. Extremely helpful customer service. Any questions and they are sure to have the answers. I recommend this place to all my friends all the time. read more