ACME LOCKSMITH REALLY GETS "ZERO" STARS Apparently from what I'm reading, Acme is the "go to" guys for the simple stuff like replacing keys - not the big stuff that they proclaim on their website to be the best at like a safe in need of servicing. ..... I contacted this company thru a Rosie on the House recommendation to replace the lock on my safe. I gave the info on the size of the safe and the type of lock that needed replacing. A tech came out to have a look and didn't bring a lock with him... wasted day #1. He said he'd be out on Monday around noon. When he didn't arrive, my husband called and the service said that we weren't on the schedule....wasted day #2. When the tech came out a few days later, the lock he brought with him was inferior and did not fit and didn't really want to modify it ..... wasted day #3. How hard is it to bring a Sgt Greenleaf lock to the house and install it? I've replaced this lock before without any problems. As of this post, it's been over a week and we have not heard from Acme and quite frankly, after wasting my time on 3 different days..... I don't want to. read more

Our company used Bobby from Acme Locksmith today. The service was great. All work was done quickly and perfectly. I will definitely use this company again Troy Gombert, DDS read more

I just used Acme for the second time. I had my new home rekeyed as well as my mailbox. The keys included (and extras I bought) are good sturdy brass so won't break off in the lock anytime soon. The keys work smoothly. I couldn't be happier with their service read more

I initially called the first place that came up on my Google search. Well, that was a mistake! (I'll rant about them in another review). Came back to see Acme had so many good reviews and I am glad I called them! They were very professional on the phone. I had locked myself out of my house, and their technician, Matt, was given my call right after being released from Urgent Care! He got stitches was right back to work like a champ! On top of that, he called ahead to let me know he was on the way, and was super friendly. He even beat me back to my house (I was with a friend so that I was not stuck out on my curb). I paid exactly what I was quoted, and it was much less than what I thought I would have to pay for my silly mistake. read more

Sometimes locksmiths can be kind of sketchy, not this one. Very professional business. They had every kind of key and lock option and accessory you could want. I am thinking about going back and purchasing a safe there. My son has a Scion TC and the key broke, they were able to give us a low cost option to the dealer's $400 key replacement. They were also able to make a spare key for my Jeep that NO ONE else in the valley was able to make. I know where I will go from now on for any key/lock needs. read more

Osher and his associate came to rekey my motorcycle. They were timely and efficient and so friendly! They spent their time making sure that everything worked perfectly, which is expected of course, however my bike is a 1989 and he had to use his senses to make new keys for it rather than just using a code!! Osher exceeded my expectations and he did it all for a great price in my driveway at home. These guys should always be your top choice for any locksmithing need. read more

Bought a new to me car that only came with 1 key. Eric took care of my needs by cutting the cheap blanks I brought in. He went above and beyond by going out to the car to test the keys and lubricated the locks. I'll be back the next time I need more keys. The big boxes couldn't or wouldn't cut the keys I brought in. read more

This morning stupidity overtook me and I locked my keys in my car. I called Acme and the secretary was super cool and Erv the technician was there in less than an hour and had my car open in 3 minutes. I really hope I never have to use a locksmith again, because it means I being a moron, but if I do, I'll call these guys again. read more

Quick friendly service, good price I thought, and the keys work great!

ACME provided excellent customer service! Very accommodating. Brian was efficient and knew what he was doing, took care of my issue in like two minutes! They came to the rescue when those thieves at Diamondback made me wait two hours and were very unprofessional. Thank you Brian and everyone at ACME. read more

We accidentally locked up our roll top desk with the key inside. Ryan came out from Acme and, using a skeleton key blank, carved a working key for us. Great job and saved an expensive desk from crowbar destruction! read more

After seeing so many 5 star reviews, I decided to hire Acme to to rekey the locks to the house I purchsed. Matt came out and quickly rekeyed all 7 locks I have. He even let me know that one of the locks can easily be changed with a DIY kit I can get at the hardware store. He demonstrated great customer service and was very professional. Why not 5 stars then? Well, I can't say the same for the people I spoke to on the phone. This is my first home. This is my first time having locks rekeyed. When I called for a price quote, I asked how much it would be to have the locks changed. The woman responded condescendingly, "Do you want the locks changed or want them rekeyed?" I'm sorry I didn't know the difference at that time and told her so. With a huff, she explained it to me. I let her know I was going to continue to check around (mainly because her attitude was off-putting) and she decided to inform me that all other locksmiths are going to quote me one price over the phone and charge me more when they arrive. Uhhhhh well then who's to say your company won't do that? A recommendation: if someone wants to call around, be confident in your prices and services. Let them know you understand they want to shop around but hope to provide your services and are confident you have the best price. Don't talk crap about other businesses, it's tacky. If I need a locksmith again, I will use them.... and pray that woman answering the phones has the day off. read more

Been using acme for years and they always do such a great job. You know it's good company when they're employees are still there 10 years later. Violet is always great and makes sure we're taken care of. Never going to any other locksmith read more

We called ACME yesterday and we have a brand new keypad front door lock today! Leeno came out on time and was very professional. He was very pleasant and gave maintenance tips and clear instructions how to change the keypad code. He charged exactly the amount we were quoted and provided excellent service. Thank you Leeno and ACME! We highly recommend ACME and will always call them first for any locksmith service. read more

I just had my entire house rekeyed with Acme and very pleased with the whole experience! When I first called to get a quote the man that I spoke with was very patient and went over fees with me in great detail. I was also happy with all the text reminders I received to confirm my appointment and to let me know when my locksmith was on his way. Bobby worked quickly and thoroughly. I will definitely recommend them to anyone else in need of their services! read more

Great service! I called about a problem with the door lock on my Honda. Sean, their automotive guy, was familiar with the problem and said it happens all the time. I took it in right away, no appointment, and he worked on it immediately and fixed it in about an hour for $65. I went over to Sassy's bakery next door and had a great cinnamon roll while I waited. read more

My experience with ACME was fantastic. They got right over to my house when I locked myself out (yes, during a day where I was basically getting punked by the universe left and right), Matt was prompt, professional and I will definitely use them again for any locksmith needs I may have with car or home. I had great service on the phone too, the guy that sent Matt over was helpful and professional as well. Thanks, ACME! :) read more

Great service, showed up on time. Prices are in line with the industry.

Made service call to our house. Everything went as stated. Excellent to work with...service rep Matt was great. Offered some very good suggestions. Definitely would use again. read more

I use ACME for my business all the time to rekey bank owned foreclosures. They always do a great job. They have always been able to get re-keys done within 24 hours of when I call and their prices are very reasonable. Their office staff is friendly and professional too! read more

Very helpful and professional. We would use them again. We had to pay an additional fee for a specific time but the locksmith arrived as planned. read more

I needed a key for a car today and called ACME up. within an hour later, Matt showed up with a professional demeanor and great attitude. He advised me of my options and quickly made me a much needed key. I would highly recommend anyone needing key service to call them up and hopefully get Matt out. Thanks again. read more

Broken car key. These guys had it replaced in 15 minutes and for way less than any hardware store. Highly recommend for any key issue

Called at the last minute for home locks to be changed out on a Saturday. They were on time, did excellent work, and the price was very reasonable. I will definitely call them again! Thanks ACME! read more

Wonderful quick service. Ryan was both professional and personable. We would definitely call ACME again and ask for Ryan. Thank you

I am a fool and lost my mail box keys. I called Acme.The lady on the phone was really nice. She gave me a price and we agreed on a time. Big Mike called me 30 minutes before and gave me a heads up that he was coming my way. He was very professional. He was fast and the price was exactly like I was first told. Really happy with the experience. Hopefully I won't have to use them again but if I need a locksmith, I will for sure call Acme. read more

They came out on short notice and replaced a bunch of my locks at a reasonable rate! I'd do business with them again!

I stopped in over my lunch hour to resolve a lock issue with a tenants house. I was able to get everything taken care of in about 15 minutes. Excellent service and very happy with the results. Door lock is working great. Thanks read more

Quick and reasonable service programming transponder keys on a 2011 Nissan. Prices were the best of a couple locksmiths I called and much cheaper than the dealership. read more

I am so grateful to Acme and their tech Ryan. I accidently locked myself out of the house I was housesitting on New Years Eve and he came out on New Years Day. The situation was a tough one, with the owners being out of the country, but he didn't give up on us and found a solution that didn't result in having to put new locks in. And it was at a really awesome price!! I definitely recommend them and will use them again (tho hopefully I won't need to!) read more

Wonderful service and exceedingly helpful and efficient too. Matt was dispatched to my house to complete a specific project, which he did, in a completely professional, rapid and informative manner. He explained everything that he did and the prices were absolutely reasonable too. I am most impressed with the security suggestions that he made (without any bend towards gaining an additional project from me at the time or later). I appreciated the tips that he provided to me concerning these security features and most importantly it did not result in any current or future charges to implement any of the recommendations that were suggested. I believe this and other reasons qualifies this company for 5/5 stars because I am still able to complete my project, get valuable insight into measures that I can take to increase security in my environment, and without any added expenses incurred by me and as a result. Thanks ACME (Matt). It is greatly appreciated! read more

Great service, great price. Had searched a few places looking for a specific key to be copied. Went into ACME and they made me 2 copies/ What a relief. Do not like having only 1 key for anything. all set now. Recommend to anyone. read more

I just got back from California early in the morning realized I had left my keys at my girlfriend's house (in cali) called them and they were really sympathetic to my situation I was also starting a new job that morning they came out as soon as possible and took care of me. Really thankful for them. The only negative is that I still had to come out of pocket 9 dollars from their 30 for 60 dollar deal. I did not expect that, but overall I will, if ever need a locksmith, I will call acme. read more

Our trunk latch would not open, and I tried a couple locksmiths before Acme. Their advice boiled down to "take it to the dealer, we can't fix this". Since there was 3 pounds of thawing fish in the trunk, and it being Sunday afternoon, the dealership option was unacceptable. When I called Acme, Mike got the call, and was not coming up with anything either - but then he mentioned "try pressing on the hatch by the latch - if a plastic bag handle got stuck in there, this may be enough to get the eletronics to cycle the latch." I tried it on my own, but got nowhere. I thanked Mike for his time & hung up. My wife and I then tried the process again (without the phone in my hand), and hot-damn! It worked! These guys will go the extra mile for you. He could have easily charged me to come out and do the same thing that he recommended over the phone. Instead, he gave me the tools that got the job done on my own. That's service. I sure know who to call if I ever have a lock problem again. read more

Locked my keys in my car this morning. For a flat rate fee of $69 Steve came out and opened it up in less than 5 minutes!!! Affordable/dependable/reliable!!! read more

I contacted this company this morning about getting a lock rekeyed. I tech showed up before 11am, the lock was taken care of quickly and the technician was very pleasant. I will be using this company again. read more

I ordered a new key for my 06 Charger with built-in FOB. They were not able to get the FOB to program and said it must be defective and ordered a replacement. After a couple months of not hearing back, I called to check on the order; they claimed they have no record of the order. Not only did Acme prove incompetent at locksmithing a new key for me, but they proved themselves as crooks! read more

At first, I was upset with the extra $60 service charge that was not disclosed to me prior to making the appt. Please make sure this is made clear to future customers, I think it will help. In the end before I ran off to my appointment I was only able to afford half the locks that needed to be re-keyed. This job was something that had to be done ASAP for my own safety from a pervious tenant who was living with me. I stressed to Thomas not to let this person on the property, no exceptions. I ran home during a break to collect my key and to my surprise, found a very pleasant note. Due to my situation, ALL my locks were re-keyed. I was very moved! Thank you, Thomas for supporting my safety, for caring, and for instilling peace in my life again. read more

Love these guys!!! I had to get a new key fob for my jeep programed and the dealership wanted my first born and power of attorney to do it. Acme did it for WAY less and the service was awesome! I highly recommend the guys at Acme :)) read more

Efficient, fast & friendly! I will return to Acme for all my locksmith needs! I called with my lock problem, they told me to come right down and with their convenient location in Mesa I was there is 10 minutes. They fixed my lock problem within 1 minute! They are professional! read more