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Ace Moving

4.8 (4 reviews)
Open • 9:00 am - 6:00 pm

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U-Pack Moving

U-Pack Moving

(2 reviews)

I'd like to say this is a fantastic company to work with and I do it all over again. I wanted to…read moregive you 5 's I really did because of Ronnie but you need to address your dispatcher when it comes time to dropping the trailer from the previous state. OK, onto my review... First and foremost, the driver (Ronnie) that dropped the trailer was fabulous. I was amazed how he put that trailer in my driveway in one turn! Kudos for you, my friend! This man went above and beyond at helping a damsel in distress! A kind,considerate and empathetic man, a true asset to your company! Thank you Ronnie I was told my truck would come maybe a week after I moved to my new location but to my surprise, the truck came earlier than anticipated and this is where this company lost a star but not because they were early but because of an angy employee. I don't know the dispatcher's name that called me but he couldn't hold a candle to Ronnie and actually I think he was a little irritated, rude and in need of manners! Not a dumb, uneducated women here, please don't treat women like they are. Having drove 14 hours myself to get to where I'm at and then worry about how I'm going to unpack a 24 foot truck with my daughter and myself and not having the time to look for anymore is stressful not to mention my anxiety. The unprofessionalism came when I questioned how many days I would have to unpack this truck, and it turned into a small argument but not on my side but I chalked it up and figured it out myself that I had five days because the company is closed on the weekends so that was a relief. Thank you God! I was told I would have to call him back whoever this dispatcher was and get his approval if I needed to keep it any longer which I understand but it's in the manner that he talk to me. It just plain was rude like he was playing God so good luck with that one. It all turned out for me by the grace of God, I was able to find someone to help so I had this truck which dropped on Wednesday done on Sunday! Nonetheless, I want to. Thank you! This company was the cheapest by the way I checked!

From the the drop off to the pick up and until the end: All the drivers and coordinators were…read morethoughtful of my needs. They were timely and they communicated with me through my international move from the USA to Canada. When an associate wasn't familiar with the international process, I found that I could call an in-person associate to find out the best way to handle my uncommon issues with customs. This is the second time that I have moved with Upack or ABF. The associates and their 3rd party associates are what makes this company a join to work with. All of my things arrived to their destination as I expected and the fees were as they had quoted. I have had two wonderful experiences, and I plan to use them again when I move more things from the states to my home in Canada.

Mount Wolfe

Mount Wolfe

(16 reviews)

We were moving our parents into a personal care apartment. We had a rough idea when they were going…read moreto be released from rehab but the date kept changing. I was desperate to find a mover. The first mover I contacted talked a great game but in the end my spidey sense kicked in and I realized it must be a scam as he asked me several times within an hour for his deposit of $250. I later found reviews that said he took the money and never showed up. Now I'm really in trouble - as far as I knew, my parents could be released any day without much advanced warning. I went back to my Yelp reviews and decided to contact Mount Wolfe. I messaged the company and shortly heard back from Dwayne. I told him what I needed (it wasn't a huge amount of stuff - not too hard of a local move.) He gave me a quote almost immediately and it was a firm set price. The price included what most movers charged extra for - tax, mileage, fuel surcharge and many more items that could take a reasonable rate into something sky high. We added a few pieces to my original inventory list and let Dwayne know, expecting an increase in price. Once again, Dwayne reiterated that this is a flat rate. We finally had a tentative release date, by now we were only a few days out. Dwayne was so very flexible for us. Then we found out there was a move in "window" that we had to fall into. Once again, Dwayne changed our time to fit our schedule. In fact, the day of, they even came earlier to make sure we met the window. They arrived in a big uhaul which made us a little quizzical but if you think about over head costs, for a small business, it might be a more cost effective way of controlling overhead. Whatever, it did the job. I stayed back, cleaned a little, ran a few errands and got to our drop of site. I was maybe 45 minutes behind and when I got there they were just about done emptying the truck. (They squeezed right through that window.). My brother had taken everything apart at home but all three of them got everything put back together, placed where we wanted it (with a few "maybe over there, wait, no over there..." adjustments.) And like that, the move had been made. Nothing broken, scratched or missing. All the wrapping undone and taken away. Just like Dwayne promised, nothing additional. No surprises. Though it was by far the smallest move I've ever overseen, it was by a stretch the easiest one. I will use Mount Wolfe anytime I have to make a move. They really were the best.

Update: I was asked by the owner Dwayne Wolfe to remove my review in order to receive my refund. It…read morehas been over 2 months now since our last email conversation. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used his TV mount service before and that TV wasn't mounted correctly then. This time, I tried to give him a second chance only to have a 55inch TV almost fall on me due to another improper installation. Which caused damage to the wall. It is now February 2026 and still nothing we had originally agreed per emails and text. Original Review: Last year, I had Dwayne and his crew move me from Lancaster Pa to Manchester PA. The move was great they took very good care of my Antique furniture and other containers. So because of that I reached out to Dwayne to handle my move to Alabama with a stop on the way in Maryland to pickup my partners things. Upon arrival she was told that everything may not fit. Which was very unprofessional when there was more than enough room for her things to fit. Especially, when the truck had more than enough room if packed correctly. Once they began packing all had fit and what small things didn't go we packed in the car. As we got closer to evening Dwayne advised that he was going to get a hotel and arrive to the house in Alabama in the morning. We arrived to the house at 9am and no call, text, or email from Dwayne. We went to get breakfast still no call, text,or email. I called while at breakfast and was told by Dwayne that the helpers woke up late and they will be at the house by 12pm. Upon their arrival at 2pm (5 hours late), Dwayne called and advised they were at the house and decided to unload the truck in the driveway. As we pulled up to the house from picking up cleaning supplies and water for the guys we noticed our stuff on the driveway like it was a garage sale or something. It was so unprofessional and disappointing to see. Then, after they moved the things into the house Dwayne seemed frustrated and annoyed when I asked about him installing the TV's and assembly of the beds which was part of the agreement. He proceeded to install the bed and TV's. He seemed to struggle to install a TV wall mount and TV on the wall. Then, I went out to the hardware store to pick up more proper screws for the TV mount. Not sure what he did with the screws he removed in Manchester for the same mount. All the screws were packed and labled to make the installations smooth. But while I was gone he assembled 1 queen frame and a twin futon. When I came back they placed the TV on the wall and I looked at everything that wasn't till wrapped in plastic. They brought in the final piece of furniture. It was completely destroyed. I told them to leave it in the Garage. He decided to leave it right at the entrance of the garage door. So I had to move it to the side wall myself. He said it was fixable and its not. We went to sleep woke up the next morning sat back on the bed and the bed shifted with a loud bang. Noticed that the bed wasn't properly assembled screws missing and loose. I immediately checked everything. The twin bed was missing screws and shifting left and right. My antique coffee table was scuffed in mutiple places, dinning table scuffed, dressers scuffed, bed frame chipped and scuffed, some China plates cracked and destroyed, desk missing a part, screws checked and noticed screws were loosened and had to be tightened and the motor bar was disconnected, computer monitor mount was chipped like it was dropped on the ground. I was emailed by Dwayne to sent photos was told by email that they did their best and I would be fully compensated. I'm still waiting for that compensation. Oh the TV on the wall almost fell out of the wall because it was never screwed in a stud. Now I have to get the drywall repaired. This was the worse move that I ever experienced. I was determined to use Dwayne or Mount Wolf LLC to support a Black owned business but never again will he receive my support. Emails were sent multiple times prior to this post but Dwayne continued to dismiss my request for his insurance information or provide proof that he contacted his insurance company to resolve this matter.

Ace Moving - movers - Updated May 2026

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